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BEST WESTERN Aix - Sainte Victoire

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375 route departementale 6 - Quartier Chateau l'Arc, 13710 Fuveau, France (Formerly Mona Lisa Sainte Victoire)
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BEST WESTERN Aix - Sainte Victoire
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Ranked #1 of 2 Hotels in Fuveau
A recent review
4 of 5 stars Reviewed November 21, 2014
KinshukSaxena Noida, India
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91 reviews from our community

Traveler rating
    6
    39
    17
    18
    11
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5
43
4
32
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (91)
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    (19)
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    (42)
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    (23)
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Aldenhoven
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 6, 2015

this time not acceptable, defect lights very dark, cold and not helpful staff. this is best way to push the customers out. I cannot understand why they cannot learn from the problems in the past. At this time it is a shame for this hotel. Normally Best Western is much more better

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Noida, India
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 21, 2014

a nice place to stay , near to comapanies , a great mountain view nearby ... pros : cool , quite and decent hotel to stay , services are good and on time. cons: no interesting places whatsoever nearby , no late bus services , nearest place to hang out is aix-en-provence !!

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SoCal
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 18, 2014 via mobile

I come to the area on business frequently and it is concerning seeing the property running into the ground. That said it is reasonable clean, a little challenging to find (my GPS failed while my iPad did the job, a great peril to my data plan). Service is adequate. But if you are visiting the area and want an inexpensive... More 

Was this review helpful? Yes 2
Tel Aviv
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 26, 2014 via mobile

hotels not bad, views are ok in a stunning area of France, drove from Nice airport, through Cannes , St Tropez and finally ended up here, rooms are large lots of room sadly the tv selection in English is lamentable.. cnn , anyway onward and upward.

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London, United Kingdom
Top Contributor
56 reviews 56 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 13, 2013

First impression good. But rooms not great. My bathroom floor was dirty until I had a shower. With no shower curtain and a high pressure hand held shower head I was paddling for the rest of the day. The room was on the ground floor facing the mountains. Lovely view. But no way to open the French doors for ventilation... More 

Was this review helpful? Yes 2
MonaLisa S, Gérant at BEST WESTERN Aix - Sainte Victoire, responded to this review

Dear guest, all our rooms have shower curtains and our staff is standing 24/7 to fix this kind of issues. Otherwise, I am pleased that you did enjoy our breakfast and our very welcoming staff, and I hope we will have opportunity to see you again. Frederic Lebailly Manager More 

Chichester, United Kingdom
Top Contributor
60 reviews 60 reviews
37 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 6, 2013

I have been back to this hotel for another 6 days on business in the area, and I have to say I have found the hotel to be good. Positives are large rooms with space to work, free internet with good speed, all meals taken in the restaurant in the evening have been to a very good standard. I have... More 

Was this review helpful? Yes 1
MonaLisa S, Gérant at BEST WESTERN Aix - Sainte Victoire, responded to this review

Dear guest, I am pleased to read that you had a fine experience staying in our hotel. All our kind regards from all the staff, looking forward to welcome you again very soon, for business travel or a family trip. Frederic Lebailly Manager More 

brussels
Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed June 21, 2013

Have been there every month for a couple of years, when it still was Mona Lisa. After it became Best Western, it has been getting worse and worse: Breakfast: - poor food choice - disorganized and no attendants - at 8.30am no bread, no ham, no water, no juice - at 8.30am no clean table (all "used" and not cleaned... More 

Was this review helpful? Yes 3
Brisbane, Australia
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed November 7, 2012

Well I usually try to be positive in my reviews but struggling a bit with Mona Lisa.PROS - close to highway but not noisy, clean rooms & functional - just, good selection of breakfast items but service completely choatic, reception staff try to be as helpful as possible, the area around the Hotel is lovely we loved having a beer... More 

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Deurle
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 25, 2012

Not the best Best Western Hotel. It does not meet the standards. Ok for a passing thru hotel, but do not stay there like us for 2 weeks. Everything was broken all the time: first day and night no AC! For about 10 days no ice cubes at the restaurant or bar, 2 i cemachines broken. Pool was closed the... More 

Was this review helpful? Yes 2
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