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Castlebay Hotel

Certificate of Excellence
Castlebay, HS9 5XD, Scotland
Castlebay Hotel
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221 reviews from our community

Traveler rating
    85
    91
    27
    12
    6
See reviews for
29
108
14
20
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
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    (221)
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Edinburgh, Scotland, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 1 week ago

Slightly tired hotel in need of a freshen up. In a great position overlooking the bay. Staff are excellent, friendly and helpful. The restaurant serves local fish, the scallops were particularly good. The bar next door is worth a visit to meet the locals.

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Sleaford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I was on Barra working when I first stayed here, I've since been back with a third stay planned for next week. The rooms are clean and spacious, the staff are friendly and the views from the lounge or restaurant overlook the bay. The food in the restaurant is good quality and delivered to the table with good friendly service.... More 

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Dumfries, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 15, 2015

I stayed there a week ago and would recommend it to anyone. The service was second to none, I was treated really well by all staff but especially by Rachel who made sure I had everything I needed and this was particularly welcome when I got stranded on the island due to very high winds.b

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Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 26, 2015

Due to storms and cancelled ferries had an extended stay here. Had a large comfortable and warm room with en-suite. The free WiFi is great especially if you end up being stuck for a few days. The dining room was a bit cold but then it was the middle of winter and I was almost the only person staying. Music... More 

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Stansted Mountfitchet, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 13, 2015

Stayed here during the December storm and couldn't fault the staff. they were friendly and informative and very accommodating. The food in the restaurant is nice and always well presented. The hotel has good facilities with free wifi which is a good speed.

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Ararat
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 4, 2015

Staff happy and welcoming, rooms warm, sparkling clean and comfortable. Margo acting Chef presented us with a 3 course dinner that was equal to many top chefs and better than some other chefs in the UK and Australia especially in Sydney pity more chefs do not present good honest food that tastes as good as Margo's.

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Port Moresby, National Capital, Papua New Guinea
Top Contributor
63 reviews 63 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 31, 2014

A great place to stay on Barra with a good view over the bay and of Kisimul Castle. The staff are very friendly and helpful and informative. The room we stayed in was huge with a big comfortable bed and well appointed furniture. A great panoramic view from the large window in this room. The shower/bath operation was a little... More 

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Stirling, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 22, 2014 via mobile

Booked lunch for a large family group. No menus available and when we asked they were obviously just printed off with no prices and no clarity on whether items were starters or mains. Fish and chip main option felt like deep frozen rather than freshly prepared. Overall experience felt like we were an inconvenience rather than valued customers

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Bathurst, Canada
Top Contributor
105 reviews 105 reviews
27 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed November 21, 2014

There is not a lot of choice in hotels in Castlebay, but we are glad that we chose this one. The situation is splendid, but if you are going by car (off the ferry) don't park on the road below, but drive up to the bar beside the hotel proper, (also run by the hotel), and move your cases from... More 

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Derby, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 17, 2014

A few days spent on this island was perfectly suited to this hotel. Friendly and helpful staff, especially when dealing with taxis to the airport. The rooms were clean and comfortable and I even managed to get the wi-fi connection in there. The food was very acceptable and tasty, and very generous portions, especially breakfast. A good base to be... More 

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