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Premier Inn Cardiff West

Certificate of Excellence
Port Road | Nantisaf, Wenvoe CF5 6DD, Wales
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Premier Inn Cardiff West
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202 Reviews from our TripAdvisor Community

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78
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23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cape Town Central, South Africa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We spent one night at the Premier Inn on our way from North Wales to London. It was a little tricky to find the car park entrance, but after that everything was smooth and simple. Check-in was simple, the rooms were spotless, nicely furnished and spacious. Massive plus was the fans available in the rooms, especially during this heatwave! The... More 

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Coventry, UK
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Over the years I've passed this hotel hundreds of times, but this was the first time we stayed there. From the main road its a difficult entrance, you have to cross the traffic just before a blind bend. This brings you into a shaded carpark at the back of the building(marvellous in this hot weather). Rooms are pretty standard, usual... More 

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Chichester. UK
1 review
5 of 5 stars Reviewed 5 days ago NEW

This was our second stay at Wenvoe and it came up to expectations. I am wheelchair bound and so we had an accessible room. Not much room for a wheelchair although the bathroom was plenty big enough. Occasional noise from footsteps from room above! The staff were outstanding from check in to out. Rushing to hold doors open. On first... More 

Review collected in partnership with premierinn.com

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Swansea, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Very convenient location for family wedding in Dinas Powys. Car parking great. What a nightmare at check-in! Booked five (x5) rooms for family members via combination of website and speaking with Manager - most helpful guy. He told me that all our rooms would be on ground floor corridor. Three were - two were on first floor. It seemed that... More 

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Yate, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff were very friendly and welcoming. The room was clean and tidy and the restaurant served lovely food. The hotel is near a busy road but it was very quiet but we didn't hear a thing. Would stay here again!

Review collected in partnership with premierinn.com

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novato, ca
Level Contributor
166 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I figured what to expect from a Premier Inn. Room was barebones, but fine. Ours was unfortunately fronting the very busy road and was noisy all night. Upon arriving we were met with an overflowing garbage can next to the filthy front door, also much litter in the lot. Paint is peeling and mildew is evident all over the outside... More 

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WhitbreadHotels, Online Customer Feedback at Premier Inn Cardiff West, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations.We do encourage our guests to speak to the team at the time, our friendly teams are available 24... More 

Sandbach, United Kingdom
2 reviews
5 of 5 stars Reviewed May 30, 2015

I stayed here on Fri 15 May on business. I received a fantastic reception from the lady on duty, had a lovely room and was shocked how good the adjoining Beefeater restaurant was next door. I was served by Helen who delivered A1 customer service, along with the manager, both dinner & breakfast the following day. I forget his name... More 

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Wolverhampton, United Kingdom
1 review
4 of 5 stars Reviewed May 29, 2015

Stayed in this hotel over the May bank holiday and had a wonderful time. This is the friendliest Priemer Inn we have ever stayed at. We really enjoyed the food In the adjoining restaurant. We would stay here again.

Review collected in partnership with premierinn.com

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Cardiff, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 28, 2015

My elderly parents stayed at this hotel whilst visiting us in the village. Unfortuneately they both took a tumble en route to the local school and ended up in A&E! The care and concern by the staff in the Walston Castle was exemplorary.Other family and friends have stayed at this Premier Inn and the staff have always taken great care... More 

Review collected in partnership with premierinn.com

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Ashford kent
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 28, 2015 via mobile

I have used premier Inn a few times now. Spotlessly clean. Great bed and lovely shower. This time I had a family room so had a bath as well as shower and a bit of extra space. Staff here were efficient and friendly and topped up tea and coffee with a smile. No complaints.

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