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Hotel Gran Jimenoa

Av La Confluencia | Los Corralitos, Jarabacoa, Dominican Republic
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Hotel Gran Jimenoa
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Hotel Gran Jimenoa
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129 reviews from our community

Traveler rating
    39
    56
    23
    7
    4
See reviews for
28
49
5
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel Gran Jimenoa
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Republica Dominicana
Contributor
15 reviews 15 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 28, 2013

Just wanted to see what is was like, and it was not bad, but everything seemed a bit old. The river is lovely and nature is definitely a plus.The grounds and pool area need a facelift. Not my kind of place to spend a night, but a good setting for a meal.

Was this review helpful? Yes 1
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Guest Thank you for taking the time to provide your feedback regarding your recent stay in our hotel. I apologize on behalf of the hotel and its team for not being able to meet your expectations. We are currently working to upgrade the pool area and each of our guests’ rooms. We will hope to serve you even better... More 

Jarabacoa, Dominican Republic
Top Contributor
93 reviews 93 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed May 20, 2013

As for hotels in Jarabacoa, this is probably your best bet if your looking for a vacation hotel. The location is charming...along the river. Don't expect the rooms to compete with what you might expect at a really nice al inclusive in Punta Cana through. The food is OK, there are plenty of other spots to eat around town that... More 

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GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Guest Thank you for taking the time to share your valuable review. We apologize the inconvenience you had with the food and the noise. We are currently working to upgrade our menu. On regards of the noise, we will consider talking to our guests when these events occur. We are hoping to see you again so you could the... More 

Calgary, Canada
Top Contributor
70 reviews 70 reviews
20 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed April 17, 2013

My husband and I stayed at this hotel for 3 nights. Overall, we really enjoyed our stay. The accomodations are basic but decent. For the price and location, you can't expect fancy 5 star rooms. We ended up getting a room that over looked the river and it was definitely worth the extra money so you can enjoy the view... More 

Was this review helpful? Yes
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Guest Thank you for your review. We are currently working on the pool area to make it better so when you come back could enjoy it as much as the river. I am sorry that you were not able to communicate well with our staff, we have considered hiring personnel in different areas that speaks fluent English so our... More 

Guatemala
Top Contributor
94 reviews 94 reviews
20 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed April 9, 2013

The hotel is nice and is different than beeing on the beach in Dominican Republic, because it is located in the mountains near a river. If you like this type of sight seeing is really nice. We went for a wedding and the hotel did a pretty good job organizing about 120 people for 2 nights, since the celabrations were... More 

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GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Anna M Thank your for your pleasant feedback regarding your stay in our hotel. I am sorry for the inconvenience you had with the food, we are currently working on upgrading our menu so you could find it spectacular as you did in the wedding. I sincerely apologize for the problems you had with the Internet, the system we... More 

Worcestershire
Senior Contributor
45 reviews 45 reviews
44 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 7, 2013

We stayed here for three nights in Feb 2013. The hotel is right on the banks of the River Jimenoa in a lovely setting. We thought it well worth paying the extra for a room overlooking the river. There was free wifi in the hotel, but we could not get it inside our room, and ample parking on site. The... More 

Was this review helpful? Yes 1
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Guest Thank for your review and your pleasant stay around our beautiful river. We apologize the inconvenienced you had with our Internet; we were having problems with the service but it has been fixed and most of our rooms get the service without any problems. Hopefully if you return to us, you will be able to use the Internet... More 

Puerto Plata, Dominican Republic
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 25, 2013

Although my wife and I have lived in the DR for 3-1/2 yrs. having moved here from Florida, we visited Gran Jimenoa for the 1st time last week. The hotel has one of the most beautiful settings in the Dominican, nesteled among palm and evergreen trees and lush surroundings. It also sits next to Río Jimenoa rapids, where you can... More 

Was this review helpful? Yes 1
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Guest Thank you for your feedback regarding your recent stay. I am truly sorry for your mishap with our breakfast. We will definitely consider enlarging our buffet and working on how to maintain the food hot at all times. With regards to the staff I apologize, it seems that she didn’t react the proper way. Please rest assure that... More 

MIAMI
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 16, 2013

excellent unique romantic setting right on the river with breakfast areas and bridges overlooking river. you can even swim in river and enjoy peaceful surroundings. some bathrooms remodeled but ask for them specifically

Was this review helpful? Yes 2
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Guest We appreciate your time to review our hotel. We are happy to know that you had an excellent stay. On regards to the bathroom we are currently working on upgrading all of them. We are sorry for lasting so long to respond your review. We’ve experienced some inconviniences with our tripadvisors assistant. From now on our guests will... More 

New York City, New York
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 8, 2013

Located in the foothills where temperatures remain temperate all year, this property is a high leel tourist class hotel. The grounds are well maintained next to a rushing river and the restaurant serves very good food (although costly for the DR ... between $10 and $20 per person). It is a distance from town which ensures quiet but accessibility requires... More 

Was this review helpful? Yes 1
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Arthur We are happy that you enjoyed your stay with us. I am sorry that you found our food expensive but we try our best since the economic situation surrounding our country and the raise of taxes that recently occurred is not the best. We apologize for not being able to respond your comments earlier. We were facing some... More 

Bayamon
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 11, 2012

very clean, very private place, nice to be with a love one. Our room view was excellent. I could see and hear the river running behind the hotel...the food was good. Breakfast was not that wowing, but was ok. I went on thangsgiving 2012 and there were some renovations going on, but overall, I like it.

Was this review helpful? Yes
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Luciano On behalf of our hotel we will like to thank you for your feedback and we are happy for your romantic stay. We apologize for not fulfilling your expectations with breakfast. We are currently working on expanding our variety of food during the buffet. We are sorry for the delay of our responses but we certainly took care... More 

Santiago de los Caballeros, Dominican Republic
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 6, 2012

It is near the city, but surrounding places are no the very cool. Service could be better. But it is a nice Hotel. The type of building it is not the most ideal. Place is so quiet and near the Jarabacoa city and has a river in it´s facilities.

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GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Leonardo Thank you for your feedback. We apologize for any inconvenient you could have had with our staff; we try our best to keep our services to the highest standards. We will definitely take into consideration your review. We apologize for not being able to respond your comments earlier. We were facing some problems within this area but it... More 

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