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Hotel Gran Jimenoa

Av La Confluencia | Los Corralitos, Jarabacoa, Dominican Republic
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Hotel Gran Jimenoa
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138 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (37)
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    (41)
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There are newer reviews for Hotel Gran Jimenoa
See the most recent reviews
Florida
2 reviews
2 of 5 stars Reviewed February 20, 2015

Property has lots of potential but unfortunately not managed or cared for, rooms are very basic with old, old TV's. The main attraction is the river yet the back areas leading to it are in the worst condition and quite frankly somewhat dangerous, the one positive thing I should mention is a young man named Eddy Payano who was very... More 

Was this review helpful? Yes
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear LaGuard, Thank you for your feedback. We are truly sorry for all the inconveniences you had during your stay. I will personally let my manager know so she could take control over these problems and this will be taken into consideration immediately. I will also let her know about Eddy so he could receive the merits he deserves. Once... More 

Boston, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 18, 2015

I have stayed at the Gran Jimenoa many times and am finally taking the time to review it here. It is a lovely hotel, in a terrific spot right next to the Jimenoa River which provides a constant rushing river soundtrack. Very quiet (and as noted by other reviewers, out of the way!) location. Plan to take a cab back... More 

Was this review helpful? Yes
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Robert, We are thrill to hear your comments, when you think of jarabacoa there are no doubts that the Hotel Gran Jimenoa is the best place to stay in. We will take into consideration all of your comments and are extremely happy to hear such positive ones. Remember when you come back to Jarabacoa that you have a home... More 

Santo Domingo, Dominican Republic
Level Contributor
90 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed February 15, 2015

Everyone knows that the DR has amazing beaches and sun and all that sort of thing, but not many people know about its amazing mountains and the beauty to be found there. This hotel is a little bit tricky to find (our GPS said that we were in the middle of nowhere... literally, middle of nowhere, it didn't show us... More 

Was this review helpful? Yes
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Matt, We are glad to see your comments and are very happy you enjoyed every part of our hidden paradise. We work very hard to provide our customers with the best services and it is of good help to hear from you so we could improve our services. I am truly sorry with the inconveniences you had booking the... More 

Cupertino, California
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed February 15, 2015

Amazing spot in a beautiful river valley, overlooking the rapids. Much better than the other highly rated river-side hotel in town. Large grounds, with many little seating and viewing areas, including across a miniature suspension bridge. Also a kids playground area. Requires a car, it's 5 minutes drive from center of town, thru a modest residential area into the countryside... More 

Was this review helpful? Yes
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Bob, Thank you for your feedback, we work very hard to give the best services. We are very please to see you had a great time and to know you enjoy every part of our hidden paradise. As of the mosquitoes problems, we apologise and will be taken into consideration such suggestion related to the screen. Remember, when you... More 

Santo Domingo, Dominican Republic
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed February 2, 2015

What a wonderful find! The location is beautiful, the rooms are large and the sound of the river is well worth the extra money to upgrade to a suite (sleeps 4) and includes breakfast.The staff was very friendly and helpful. Free WIFI available at reception. Breakfast consists of many dominican dishes but for those that don't particularly like mangu and... More 

Was this review helpful? Yes
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Customer, Thank you for such positive feedback. We work very hard to fulfil our customers needs and certainly you are not the exception. This hotel located is such beautiful place is worth calling "A piece of heaven on earth". On the other hand we are truly sorry for the inconveniences you had with the bad smell, I will let... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 30, 2015

Luxury mountain lodge with a really beautiful room and beautiful view (cold showers though). It's a rustic lodge feel, but done very well and pretty high quality. We went there as one of a few different places we stayed in the DR for our honeymoon and this was probably our favorite room (and the other places were 5 star hotels... More 

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GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Greg, Thank you for your stay and leaving us a review. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are very sorry to hear you had an inconvenience with the water, we are currently working on it and hopefully during your next stay you will be able to enjoy a... More 

Baltimore
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 12, 2015

my husband and I stayed here in the presidential suite and loved every minute of it!! The sound of the river is amazing!! Breakfast is yummy too...and the staff very pleasant. Just make sure to take a jacket as it gets a little chilly at nite.

Was this review helpful? Yes 1
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Tiki, Thank you for your feedback. We are very happy you loved every part of our hotel and we work very hard to satisfy as much as we can our customers. On the other hand thank you for the advise for our customers, its a chilly town so it was a great recommendation. Remember, when you come back to... More 

Santo Domingo Province, Dominican Republic
Level Contributor
130 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed January 4, 2015 via mobile

Loved the location, and the service was pretty good also. The real star of this place is the restaurant for dinner!!! We had some pretty terrific dinners here! Get a room that faces the river, and bring a sweater!!

Was this review helpful? Yes 1
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Roller, We appreciate your comments and are also looking forward to your next stay. We are glad you had a great stay and you enjoy every step of the way. Remember you have a here home during your next visit to Jarabacoa. Sincerely, The Hotel Gran Jimenoas' family. More 

New York City, New York
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 3, 2014

Excellent hotel for relaxing, romance and family, huge room ( junior suite) with a great view of the Jimenoa river, Excellent staff, very good breakfast, beautiful installations. I definitely recommend this hotel.

Was this review helpful? Yes 1
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Mariannee, Thank you for your feedback. We are so happy you enjoyed your stay. We work very hard to give the best services and certainly when a guest like you says it confirms we are on the right track. When you come back to Jarabacoa, you have a home here. Thank you, The Hotel Gran Jimenoas' family. More 

Punta Cana, Dominican Republic
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed December 2, 2014

It was low season and not all the services were available but I really enjoyed the place. My room was on the river and I really loved that. At that time the river was strong and nicely noisy. Of course if you prefer a silent night, it's better to ask for a room with mountain view. Not to bother them,... More 

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GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Valeriano, We appreciate your feedback. I'm glad you had a great stay and are truly sorry for the inconveniences you had. We work very hard to give the best services but its not always accomplished. As of the maintenance of the rooms we are on a stage of renovation so hopefully when you returned you will be able to... More 

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