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Furano Natulux Hotel

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1-35 Asahicho, Furano 076-0026, Hokkaido
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Furano Natulux Hotel
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Furano Natulux Hotel
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175 Reviews from our TripAdvisor Community

Traveler rating
    80
    82
    13
    0
    0
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53
59
15
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Spanish first
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    (26)
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Taipei, Taiwan
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I stayed 3 nights at Natulux hotel based on positive reviews, and it didn't disappoint. The rooms are spacious and the service is warm and helpful. Staff is always cheerful which adds to the welcoming vibe of the hotel. Highly recommended.

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bkk
Contributor
18 reviews 18 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very nice and modern hotel with heart warming setvice from front desk officers. I arrived 2 hours before check in time but they were so flexible . Got good recommendation around town with very well spoken hotel officer which was rare in Japan. Hotel location was most. Convinient, just opposite train station and bus stop. I Would recommend this hotel... More 

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Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel previously and really liked the rooms. They are modern and well designed. This time I booked two rooms and they did not disappoint again. The rooms are large and well furnished and well equipped. Central location of the hotel also helps getting to places of interests. Staff were also very helpful.

Was this review helpful? Yes 1
FURANONATULUXHOTEL, フロント オフィス マネージャー at Furano Natulux Hotel, responded to this review

Thank you very much for your staying in NATULUX HOTEL. Our interior and exterior produced by Mr. Yasuo KONDO who is a famous designer in Japan is expressed our concept "natural and relax". It is our great pleasure to hear that you liked us and spent a valuable time with the concept. We are look forward to serving you again. More 

Cambridge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I remembered visiting when it was new- back then it was a nice alternative to the various homestays in the area- providing professional services, good rooms & yet still charming like the town itself. However when I revisited just now, I get the feeling that the hotel is in a pinch. Aroma in room has been withdrawn, part of the... More 

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FURANONATULUXHOTEL, フロント オフィス マネージャー at Furano Natulux Hotel, responded to this review

Thank you very much for your coming back to stay with us again. Having heard your review for this stay, we realized that we have to make more effort to brush up our service and hospitality. We would be greatful if you could choose us again when you visit Furano in near future. More 

Melbourne, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 7, 2015 via mobile

This is hotel is just absolutely perfect. The staffs are just so lovely and kind and speak good english. Staffs are also very knowledgeable and willing to do their best for their ogyakusama (guests). I fell off my ski as i was skiing at prince ski resort and dislocated my knee and the one of the staff member pick me... More 

Was this review helpful? Yes 1
FURANONATULUXHOTEL, フロント オフィス マネージャー at Furano Natulux Hotel, responded to this review

Thank you very much for your staying with us. We hope your condition is getting better day by day and you will come visit us again in the near future. More 

Hong Kong, China
Contributor
14 reviews 14 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 21, 2015

A boutique hotel in town next to JR and bus station, with friendly front desk staff esp. Mr. Fumihiko Otsuki, the only English speaking person who went out of his way to help all foreign guests. The rooms are small but functional, and there is an onsen on the ground floor. Guests can also request humidifiers which helped us tremendously... More 

Was this review helpful? Yes 1
FURANONATULUXHOTEL, フロント オフィス マネージャー at Furano Natulux Hotel, responded to this review

Thank you very much for your staying with us. We are very glad to hear that you spent a meaningful time in Furano. We look forward to welcoming you back to NATULUX HOTEL and serving you again in the near future. More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 27, 2015 via mobile

Located right next to Furano JR station. This is a boutique hotel that is tastefully designed and definitely one of the newer hotels in the area. The rooms are well equiped but may be a bit too small. The staffs are very friendly and speaks fluent english. The small restaurent serves quality western food... will definitely stay here again.

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 21, 2015

If a comfy bed is what you're after, then look elsewhere. However, most other parts of our stay were enjoyable. The rooms are small which in other cities may not be a problem, but in furano, where there isn't really anything to see or do, you spend a lot of time in your room. Unfortunately there was no snow at... More 

Was this review helpful? Yes 1
Hartford, Connecticut
Top Contributor
74 reviews 74 reviews
35 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 19, 2015

- Of the 5 hotels I stayed in during my ski trip to Japan, it was the most modern and had the most comfortable bed and pillows - The bathroom is, unfortunately, like all Japanese bathrooms, a small raised box like you might find on a cruise ship - I was traveling solo, but it would have been tight with... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2015

We arrived in Furano thinking it might be difficult to find Natulux...until we saw the massive NATULUX sign on a building right across from the Train/Bus Station, shining like a beacon of warmth on a -20 c evening. What a great hotel. The rooms were so quiet, the hot water and heating was amazing in such a cold place. Other... More 

Was this review helpful? Yes 2
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