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Hotel Elephant Reach

Yala Junction, Kirinda, Sri Lanka
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Hotel Elephant Reach
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Hotel Elephant Reach
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90 reviews from our community

Traveler rating
    22
    38
    19
    9
    2
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Colombo
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The pool was a perfect place to cool after a long journey from Colombo. The hotel rooms are comfortable. Sri Lankan cuisine was great.The hotel is perfectly placed in Yala only 10 km from Thissa town. The staff is friendly and helpful. Special thanks to restaurant manager Janeka for the friendly service.

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

The room I stayed had animal poo on the bed cover (they said it was gecko poo, but if it was, it must have been a giant one!!!) When I asked for a second ashtray, reply was "one table -one ashtray. The bathrooms were hidious, meals were not good and sone as if from yesterday. The staff very slow.Thus in... More 

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Leamington Spa, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We arrived after a long journey and were made to feel at home, we were welcomed with a delicious drink and were immediately shown to our room. The room was great, spacious, big bed, massive shower, everything we needed. The food was excellent, something different each night and plenty of it! The breakfast was very tasty and they make very... More 

Was this review helpful? Yes 1
ElephantReach_Mgt, General Manager at Hotel Elephant Reach, responded to this review

Dear Valued Guest Greetings from Elephant Reach Yala. whilst thanking you for selecting our hotel as your preferred holiday destination, we are very thankful to you for the time and trouble you have taken to post a review on trip advisor. We are delighted by your comments and will make sure to pass this down to Dharmawardene and the entire... More 

Cambridgeshire, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is perfectly placed for Yala, we had a prearranged safari through our travel company. A lovely pool and grounds, well maintained with a focus on families. The food was not bad, the TV barely worked, but then we weren't there to watch TV, so that didn't bother us, and it was a little tired. However I would recommend,... More 

Was this review helpful? Yes 1
ElephantReach_Mgt, General Manager at Hotel Elephant Reach, responded to this review

Dear Valued Guest Thank you for selecting Elephant Reach Yala as your prefered holiday destination. We are very thankful for the time and trouble you have taken to post a review on trip advisor. We are delighted by your comments. I am glad you enjoyed your stay with us and hope to see you again soon. Yours Sincere, Eshan Mendis,... More 

Waikanae
Contributor
14 reviews 14 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We loved the welcome flower, greeting and our private bungalow 122. We had everything we needed in the spacious room, which had a rustic feel, set amongst trees. The pool was a welcome place to cool off after the fabulous safari (arranged before we got here) in Yala. A good selection at the dinner buffet, although the quality of the... More 

Was this review helpful? Yes 1
ElephantReach_Mgt, General Manager at Hotel Elephant Reach, responded to this review

Dear Valued Guest Greetings from Elephant Reach Yala. whilst thanking you for selecting our hotel as your preferred holiday destination, we are very thankful to you for the time and trouble you have taken to post a review on trip advisor. Thank you for the lovely comments and will make sure to pass this down to the entire team. We... More 

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a great driver Dawson(works out of Colombo and Hatton) who booked this hotel for us and arranged our safari. The hotel rooms are basic but comfortable. The hotel staff is exceptional when we arrived our room did not have enough beds for our family, they quickly set up another bed at no extra cost. The manager and staff... More 

Was this review helpful? Yes 1
ElephantReach_Mgt, General Manager at Hotel Elephant Reach, responded to this review

Dear Valued Guest Thank you for selecting Elephant Reach Yala as your prefered holiday destination. We are very thankful for the time and trouble you have taken to post a review on trip advisor. We are delighted by your comments and will make sure to pass this down to the entire team. I am glad you enjoyed your stay with... More 

Colombo, Sri Lanka
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

i was at elephant reach with my friends with a infant. Hotel Manager, chef and the staff was very polite and help full.. BBQ night was one of the best we had and sri lankan cuisine is even more great.

Was this review helpful? Yes 1
ElephantReach_Mgt, Manager at Hotel Elephant Reach, responded to this review

Dear Valued Guest Thank you for selecting Elephant Reach Yala as your prefered holiday destination. We are very thankful for the time and trouble you have taken to post a review on trip advisor. We are delighted by your comments and will make sure to pass this down to the Chef and team and the F&B team. I am glad... More 

Canadensis, PA
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 16, 2015

While the accommodations here were fine, no complaints, I was primarily there to go on safari. I had tried to arrange this in advance, but was told via email from the property that I could do this on arrival at the hotel. But when I got there, I was directed to the "Naturalist" named Damien, who initially told me that... More 

Was this review helpful? Yes 1
ElephantReach_Mgt, General Manager at Hotel Elephant Reach, responded to this review

Dear Valued Guest, Thank you for visiting Elephant Reach Yala and it was indeed a pleasure having you with us. We thank you for the constructive feedback given to us on TripAdvisor. We are extremely sorry for the inconvenience caused with your safari and will make sure we rectify these issues immediately. Whilst ensuring that we are positive towards improving... More 

1 review
5 of 5 stars Reviewed March 13, 2015

We were here fore to Night. Everything was ok the romms the clining. But the food in the restaurant was very good. And the service very High. We had dinner in our akirement and er could take everything from the menu card. We vill go back to This place anytime.

Was this review helpful? Yes
ElephantReach_Mgt, Manager at Hotel Elephant Reach, responded to this review

Dear Valued Guest Thank you for selecting Elephant Reach Yala as your prefered holiday destination. We are very thankful for the time and trouble you have taken to post a review on trip advisor. We are delighted by your comments and will make sure to pass this down to the Chef and team and the F&B team. I am glad... More 

Colombo, Sri Lanka
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 12, 2015

I arrived to the hotel after a long drive from N - Eliya. It was refreshing to see the friendly front office staff with a warmth welcome. Rooms were clean & tidy. We were lucky to get a newly renovated room. There was no buffet b’fast. However the b’fast set menu was good. Fantastic service by the restaurant manager. Vry... More 

Was this review helpful? Yes 2
ElephantReach_Mgt, Manager at Hotel Elephant Reach, responded to this review

Dear Valued Guest Greetings from Elephant Reach, Yala. Thank you for the lovely comment on Trip advisor. It was indeed a pleasure having you with us and glad you had a memorable experience with us. Thank you for the high recommendation you have given the staff, sure will help us keep them motivated to offer better service in future. Hope... More 

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