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Grand Hotel Victory

5.0 of 5 13 Microdistrict, 25A, Aktau 130000, Kazakhstan
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Grand Hotel Victory
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Grand Hotel Victory
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33 reviews from our community

Traveler rating
    9
    9
    9
    2
    4
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Families
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25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (33)
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    (6)
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    (11)
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1 review
1 of 5 stars Reviewed yesterday NEW

I have been coming here many times and this is one of the worst hotels for the price in Aktau. Staff are not helpful and the service is so slow that it is painful. I hate coming to stay at this hotel, and would recommend other people to only use this as a last option.

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Atyrau, Kazakhstan
1 review
1 of 5 stars Reviewed 2 weeks ago

Last week I stayed for five days. For the first three nights the fire escape doors were held open with chairs (see picture). I had to close doors myself, next day, doors held open again. There was a serious large fire in the hotel not long ago. I am dismayed at the poor management and disregard for guest safety. When... More 

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Contributor
16 reviews 16 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 11, 2014

I spent here two nights. The Hotel is quite old, not very clean and basic. It would need to be refurbished. The gym is old and poor. Breakfast is maybe the best thing of the hotel. My room was close to a PUB incorporated in the Hotel, and the smell of cigarette in the corridor was quite annoying.. It's ok... More 

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Senior Contributor
29 reviews 29 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 17, 2014

Aktau does not offer too choice when it comes to hotels (or anything else, actually) and Grand Hotel Victory turns out to be quite ok. It works. We stayed there for a few days on a business trip and felt quite comfortable. The room was big, the bed comfortable and air condition worked well. A functional bathroom. Clean. Complimentary wifi... More 

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Madrid, Spain
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2014

We were there in January. Big room with nice view to the Caspian sea. Helpful people at the reception, nice food at the 6th floor and great health club. There was some problems during our staying, but everything was resolved at my first request. Thanks...

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Monterey, California
Top Contributor
211 reviews 211 reviews
52 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed November 29, 2013

Feel the other reviews don't quite do justice to it. My room had slight view of ocean, was clean, well attended to (aside from not leaving enough hand lotion and shampoo). Service and pasta with shrimp was good in 8th floor English pub. Health club is amazing---especially for this area. Bar next to it could be better---especially if on warm... More 

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London, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 26, 2013

The rooms are very clean and have good sizes. Breakfast is the area which needs an improvement. However, the restaurant/ bar at 8th floor is well designed and popular in the evenings among the expats. The staff is very helpful. I didn’t use the fitness facilities, so have no idea. The hotel has a direct access to the shopping mall... More 

Was this review helpful? Yes 1
London, United Kingdom
Contributor
16 reviews 16 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed April 16, 2013

I used to stay in this hotel couple of times in past but its condition and service deteriating rather quickly and from firm 4 stars three years ago i can award 2 stars at the best now. Hotel in need of complete renovation, staff must be trained - especially those working in reception. The positive thing is cleanless of the... More 

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Almaty, Kazakhstan
Contributor
20 reviews 20 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 18, 2013

The Grand Hotel Victory used to be a much better place to be. Of course it's never been a 5 star hotel and is no competition to the Renaissance, yet it had quite honestly delivered in its medium price category with spacious rooms and good location close to all major businesses in Aktau. However during my recent stay in February... More 

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Houston
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 31, 2013

I stayed there for one night this month. It was a couple of years since the last time I’ve stopped here. They did improve a lot. At least the personnel seems to be more qualified. As from my last visit, the best thing that I remember is a wonderful view from a balcony. Well planned location for a Hotel. Prices... More 

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Additional Information about Grand Hotel Victory

Address: 13 Microdistrict, 25A, Aktau 130000, Kazakhstan
Location: Kazakhstan > Mangystau Province > Aktau
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Victory 5*
Number of rooms: 90
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