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All 4 Chateaubernard hotels

Mercure Cognac

3.0 of 5 Hotel   |   84 avenue d'Angouleme, 16100 Chateaubernard, France
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Mercure Cognac
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Ranked #4 of 4 Hotels in Chateaubernard
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3 of 5 stars reviewed 4 weeks ago
Tomboni Al Ain, United Arab Emirates
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105 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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Travelers are raving about these Chateaubernard hotels

Lytham St Annes
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 29, 2014

The hotel didn't look very inviting as the signage had burnt out and had been left. Staff were pleasant and friendly and spoke English. The rooms were very basic but clean and a good size (3rd bed/ sofa in the room) Plenty of parking on site. Light and airy dining room. Lots of choice for breakfast (Charged as an extra)... More

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MercureCognac, Directeur général at Mercure Cognac, responded to this review
Google Translation

Madame, C'est avec beaucoup d'attention que je viens de lire vos commentaires concernant votre séjour dans notre hôtel. Je suis... More

Sydney, Australia
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 22, 2014

Very comfortable hotel. For those who know the Mercure chain will know what that means. Has a swimming pool. Being close to Chateaubernard airport, a dual civilian and military base, there is the occasional noise from a Dassault military jet to temporarily break the silence. I love military jet aircraft to that was a bonus for me. It is, however,... More

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MercureCognac, General Manager at Mercure Cognac, responded to this review

Good Morning, Thank you so much for your comment about our stay in our hotel the night of june 22 th 2014 We are happy that you enjoyed your stay in Mercure Cognac. We are staying at your disposal and hope receive you another time in Cognac. Kind regards Carole TIRATEAU General Manager More

Senior Contributor
25 reviews 25 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 5, 2014

Hotel was clean, bright and had the facilities for our overnight stay. There are no views but we left when it was dark and arrived when dark too ! I had prebooked on their website and check in took about 30 seconds. Lobby, corridors and bedroom were clean (bit of a funny smell but soon got used to that !).... More

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MercureCognac, Manager at Mercure Cognac, responded to this review

Dear Madam, Thank you very much for your kindly message. We are happy that you enjoyed your stay and our staff in ou hotel. We hope see you again another time in Mercure Cognac Have a nice day Carole TIRATEAU Manager More

Manchester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 20, 2013

Pleasant enough hotel but situated in the middle of an edge of town business/retail park - no outlook and not somewhere that you can stroll out from, it is a short drive into the centre of Cognac to eat as there is no restaurant at the hotel. Breakfast was fine.

Review collected in partnership with Accorhotels.com

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19 reviews 19 reviews
19 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 24, 2012

The location is far from town in a business area with no restaurants or shops and no real ambience. The hotel itself is lovely with a beautiful breakfast buffet and friendly personnel, but the bed was so hard and low that it was little different than the floor. The hotel also has a nice DVD on the Cognac region for... More

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Top Contributor
70 reviews 70 reviews
50 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed August 24, 2012

The hotel is outside Cognac but the city is not big so you can be downtown quickly. We used it as an overnight stop for which it is well-suited as it is on the outskirts, has a car park but also a pool to refresh after a hot day in the car. The rooms and corridors show their age and... More

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London, United Kingdom
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed July 13, 2012

This hotel is fairly basic but good if you want somewhere cheap from where to explore around the Cognac district or visit the Blues/Jazz festivals. The staff are efficient and try to please. We had a faulty shower which was repaired the next day, though the leak was not mopped up ( we had to do it ourselves!). However, the... More

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Rome, Italy
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2011

Thank you to yhe staff and management for making our stay enjoyable, wonderful to be welcomed by such great staff.

Was this review helpful? Yes 1
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Additional Information about Mercure Cognac

Address: 84 avenue d'Angouleme, 16100 Chateaubernard, France
Location: France > Poitou-Charentes > Charente > Chateaubernard
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Cognac 3*
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Also Known As:
Mercure Hotel Cognac
Mercure Cognac France/Chateaubernard

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