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All 4 Chateaubernard hotels

Mercure Cognac

3.0 of 5 Hotel   |   84 avenue d'Angouleme, 16100 Chateaubernard, France
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81 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Senior Contributor
24 reviews 24 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 5, 2014

Hotel was clean, bright and had the facilities for our overnight stay. There are no views but we left when it was dark and arrived when dark too ! I had prebooked on their website and check in took about 30 seconds. Lobby, corridors and bedroom were clean (bit of a funny smell but soon got used to that !).... More

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MercureCognac, Manager at Mercure Cognac, responded to this review

Dear Madam, Thank you very much for your kindly message. We are happy that you enjoyed your stay and our staff in ou hotel. We hope see you again another time in Mercure Cognac Have a nice day Carole TIRATEAU Manager More

Manchester, United Kingdom
2 reviews
3 of 5 stars Reviewed October 20, 2013

Pleasant enough hotel but situated in the middle of an edge of town business/retail park - no outlook and not somewhere that you can stroll out from, it is a short drive into the centre of Cognac to eat as there is no restaurant at the hotel. Breakfast was fine.

Review collected in partnership with Accorhotels.com

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19 reviews 19 reviews
19 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 24, 2012

The location is far from town in a business area with no restaurants or shops and no real ambience. The hotel itself is lovely with a beautiful breakfast buffet and friendly personnel, but the bed was so hard and low that it was little different than the floor. The hotel also has a nice DVD on the Cognac region for... More

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Top Contributor
68 reviews 68 reviews
49 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed August 24, 2012

The hotel is outside Cognac but the city is not big so you can be downtown quickly. We used it as an overnight stop for which it is well-suited as it is on the outskirts, has a car park but also a pool to refresh after a hot day in the car. The rooms and corridors show their age and... More

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London, United Kingdom
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed July 13, 2012

This hotel is fairly basic but good if you want somewhere cheap from where to explore around the Cognac district or visit the Blues/Jazz festivals. The staff are efficient and try to please. We had a faulty shower which was repaired the next day, though the leak was not mopped up ( we had to do it ourselves!). However, the... More

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Rome, Italy
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2011

Thank you to yhe staff and management for making our stay enjoyable, wonderful to be welcomed by such great staff.

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A TripAdvisor Member
4 of 5 stars Reviewed June 17, 2011

Good position for access to Cognac,Saintes and Angouleme. Breakfast excellant. Well kept swimming pool. Downside.....No restaurant for evening meals but local facilities good. Disappointing that car park is not under surveillance and could do with a little repair.

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13 reviews 13 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 15, 2011

We were aware when booking this Hotel online that it was on the outskirts of Cognac, but were a little surprised to find ourselves in the middle of a thriving industrial estate! No doubt we benefitted by staying on a Saturday night when the majority of the commercial units were closed, but could imagine it being noisy mid-week. However, on... More

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Borsbeek, Belgium
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 28, 2010

Beds were to hard, airconditioning made too much sound, snow on tv. The hotel was situated in an industry zone, so nothing interesting to see here. Breakfast was acceptable, good. The quality + quantity of the other meals we got here were unacceptable. Not far from the hotel is the Buffalo Grill where you can get good food. How they... More

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Additional Information about Mercure Cognac

Also Known As:
Mercure Hotel Cognac
Mercure Cognac France/Chateaubernard
Address: 84 avenue d'Angouleme, 16100 Chateaubernard, France
Location: France > Poitou-Charentes > Charente > Chateaubernard
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Chateaubernard
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Cognac 3*
Official Description (provided by the hotel):
otre Établissement est situé à quelques minutes du centre-ville de Cognac.Toute notre Equipe vous réservera un accueil professionnel et convivial. Nous vous proposons 53 chambres spacieuses et confortables, toutes climatisées. Les salles de bains sont équipées d’une grande douche, d’un sèche cheveux et de produits de bains.Nous disposons de lits bébé et de matériel de puériculture.Vous aurez un accès wifi gratuit.Nous mettons à votre disposition gracieusement, dans chaque chambre, un plateau de courtoisie avec thé, café et infusions et une bouteille d'eau.Nous disposons de chambres à grands lits, ou 2 lits séparés, triple ou quadruple (idéales pour les famille).Dés les beaux jours, profitez de notre terrasse au bord de la piscine.Le Bar est un lieu de détente ou de rendez-vous, dégustez un verre de nos grands vins Mercure ou bien découvrez notre Carte des Cognac. Nous sommes à votre disposition pour vous guider dans la ville et vous conseiller sur les visites des prestigieuses maisons de négoces ou de notre patrimoine. ... more   less 
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