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Ibis Styles Cognac

84 avenue d'Angouleme, 16100 Chateaubernard, France (Formerly Mercure Cognac)
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Ibis Styles Cognac
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124 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (124)
  • Mar-May only
    (23)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (16)
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Kidderminster
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel was easy to find with the satnav. Reception staff were friendly and helpful. The hotel was clean and the pool although cold wasn't bad given how hot we were after our journey. There was a bar and you could get food but we ate out so cannot comment. There are shops and restaurants nearby so most needs could... More 

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Apremont, France
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed June 5, 2015

the hotel is understaffed, the bathroom lacked a soap dispenser in the shower, the mirror had one light bulb out, promises but staff never kept. Not good for this brand I am continually disappointed by the me cure brand lately they seem to have lost the plot!!!!!!!!!

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Tel Aviv, Israel
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 18, 2014

The hotel is located about 2km from the city center, which in this small village terms means a lot. The room has a mosquitoes when opening the window and the air-condition makes more noise than air-condition.. The staff itself is really welcoming and friendly. They helped us several times to get to Jarnac, to the city center and to the... More 

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Travelers are raving about these Chateaubernard hotels

Lytham St Annes
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed July 29, 2014

The hotel didn't look very inviting as the signage had burnt out and had been left. Staff were pleasant and friendly and spoke English. The rooms were very basic but clean and a good size (3rd bed/ sofa in the room) Plenty of parking on site. Light and airy dining room. Lots of choice for breakfast (Charged as an extra)... More 

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MercureCognac, Directeur général at Ibis Styles Cognac, responded to this review
Google Translation

Madame, C'est avec beaucoup d'attention que je viens de lire vos commentaires concernant votre séjour dans notre hôtel. Je suis... More 

Sydney, Australia
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 22, 2014

Very comfortable hotel. For those who know the Mercure chain will know what that means. Has a swimming pool. Being close to Chateaubernard airport, a dual civilian and military base, there is the occasional noise from a Dassault military jet to temporarily break the silence. I love military jet aircraft to that was a bonus for me. It is, however,... More 

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MercureCognac, General Manager at Ibis Styles Cognac, responded to this review

Good Morning, Thank you so much for your comment about our stay in our hotel the night of june 22 th 2014 We are happy that you enjoyed your stay in Mercure Cognac. We are staying at your disposal and hope receive you another time in Cognac. Kind regards Carole TIRATEAU General Manager More 

Christchurch
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed January 5, 2014

Hotel was clean, bright and had the facilities for our overnight stay. There are no views but we left when it was dark and arrived when dark too ! I had prebooked on their website and check in took about 30 seconds. Lobby, corridors and bedroom were clean (bit of a funny smell but soon got used to that !).... More 

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MercureCognac, Manager at Ibis Styles Cognac, responded to this review

Dear Madam, Thank you very much for your kindly message. We are happy that you enjoyed your stay and our staff in ou hotel. We hope see you again another time in Mercure Cognac Have a nice day Carole TIRATEAU Manager More 

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Prices are for 1 room, 2 adults
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