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St. Kitts Marriott Resort & The Royal Beach Casino

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858 Frigate Bay Road, Frigate Bay, St. Kitts
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St. Kitts Marriott Resort & The Royal Beach Casino
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St. Kitts Marriott Resort & The Royal Beach Casino
St. Kitts Marriott Resort & The Royal Beach Casino
St. Kitts Marriott Resort & The Royal Beach Casino
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2,240 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pittsburgh, Pennsylvania
1 review
4 of 5 stars Reviewed 2 days ago NEW

The people are very friendly. The food was okay. One day was more beautiful than the next. Couldn't ask for better weather. Not one day of rain. The pools were very refreshing. Not to cold. It was very relaxing. The casino wasn't too big, but I liked it. The dealers were all very nice. They always had a smile on... More 

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Chicago
Top Contributor
70 reviews 70 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We took our daughter for a couple of day trips to the Marriott as she likes to play in the waves and we like beachside resort service. $35 for an adult and kids free was reasonable. The main pool can crowded particularly on weekends but the permanent structures on the beach provided plenty of shade. Service seemed a bit overwhelmed... More 

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SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Hello Laceytom Thanks so much for joining us. Our day passes do provide access to not just the resort and its amenities but provides discounts around the resort as well, however please bear in mind that the passes are always offered based on availability. Unfortunately in order to ensure that there is plenty of towels available for our in-house guests... More 

Manchester, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Distinctly average hotel Found the hotel clean and well maintained. Good range of restaurants but absolutely nothing representing local cuisine...definitely aimed at the Amercan clientele. Beach also clean but quite rough sea as it is on the windward side of the island. In contrast to other reviewers, I did not find the staff friendly or helpful....in fact everything seemed to... More 

Was this review helpful? Yes 2
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Hello BenL1978 Thank you for taking the time to provide us your feedback of our facilities and your time with us. It is unfortunate that our services did not live up to your expectations and for this please accept my most sincere apologies. We do offer a myriad of local dishes and ingredients throughout the entire resort. Our Calypso Restaurant... More 

Marlborough, Massachusetts
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We were back again. While the resort has made many positive up dates. The are slipping in some areas, the AC was not working in a lot of areas. We have been going to this Marriott for 8 years and every year the chiller (AC) is broken. The restaurants on property are going downhill. The staff is always great. They... More 

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SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Hello Gregory S Welcome back home, we always look forward to welcoming back members of our extended Marriott family time and time again, as we do look at customers such as yourself as part of our family. I am so happy that you noticed some of the upgrades that we are making throughout the resort; however we are not done... More 

Corvallis, Oregon
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

New paint, sparkling pools, updated gym, landscaping upgrades and new mattresses! These are some of the improvements we noticed on our latest visit. Management is obviously investing time and money in this property and it shows. High winds and surf deposit mounds of unsightly seaweed daily. The guy with the tractor is doing his best to keep the beach clean... More 

Was this review helpful? Yes 1
Philadelphia
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My family stayed in March 2015 and loved every minute of our stay. The staff was gracious, helpful, and always greeted us with a smile. Our room in the hotel was spacious, very clean, comfortable beds, and a great view of the island. Pool facilities are tight around the main pool however space is easy to find by both the... More 

Was this review helpful? Yes 1
Greenville, North Carolina
Contributor
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed at the St. Kitts Marriott Resort while visiting Ross University School of Veterinary Medicine. It is a beautiful resort, as is the island, and some place I would definitely consider going back to on vacation. We were greeted upon arrival with a towel to cleanse our hands and face, which was much appreciated after a long day of... More 

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Ontario, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

The mariott casino and spa resort is absolute paradise! It's clean ,great food , friendly staff. There is nothing I can find wrong with it. I would definitely go back again and highly recommend it. The weather was also great.

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SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear Theresa G WOW!! High Praise…..Thank You. Our mission is to provide superior customer service, and we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will definitely be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We would definitely love... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

It is in a beautiful location. We stayed in a three bedroom, three bath unit. It had a very nice deck any ocean view. The unit was very roomy. The staff are very friendly and helpful. The beach is beautiful. We like St Kitts because it is not as commercialized as the rest of the Caribbean. We had a great... More 

Was this review helpful? Yes 1
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear Barbara M Fantastic review of our island, amenities and staff. Thank you! Our island is indeed a gem however the people are what set it apart from the rest. I will definitely forward to the local Tourism Authority your feedback about Mr. Liburd. We are very lucky to have hospitality partners like him and his colleagues. Once again thank... More 

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here last weekend for two nights and was probably the only person at the resort who was visiting St. Kitts for business. The resort grounds are clean and well kept. The staff is excellent, especially the porters/bellhops. Great guys, very friendly! The rooms are American sized, which is definitely great. The wifi, although expensive, was snappy and could... More 

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SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear Bob M Thanks for spending your time with us and I hope even though you were here for business, you got an opportunity to soak up some rays and relax. I am very grateful for positive comments about our services and staff; we have just in fact upgraded our wifi. I am disheartened to find out that there was... More 

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