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St. Kitts Marriott Resort & The Royal Beach Casino

4.0 of 5 858 Frigate Bay Road, Frigate Bay, St. Kitts
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St. Kitts Marriott Resort & The Royal Beach Casino
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St. Kitts Marriott Resort & The Royal Beach Casino
St. Kitts Marriott Resort & The Royal Beach Casino
St. Kitts Marriott Resort & The Royal Beach Casino
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2,081 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We just returned from our stay at the St. Kitts Marriott and as a whole had a wonderful time. We are Marriott Rewards members and received an amazing deal on their 1,000 square foot golf suite, which is WELL WORTH the money. I would say that the room itself added an extra rating point, as it was spectacular (especially at... More

Was this review helpful? Yes 3
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear SeanAG Thank you so much for this wonderfully insightful and fair review. We certainly appreciate you taking the time to provide it to us. Our rooms are indeed spacious and inviting and we did choose a color scheme that we hoped would provide a sense of calm and serenity. In addition to that, you were afforded an added bonus... More

Colorado Springs, Colorado
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We just stayed there, off season, and had a room with a balcony facing the ocean. The room was very nice, very clean and everything worked as you would hope. The pools were in great shape and so were the grounds. They spend a lot of money on upkeep and it shows. You really can't compare this to resorts in... More

Was this review helpful? Yes 2
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear Brownalteza It is wonderful to be appreciated for your hard work and I would like to extend a heartfelt Thank You from our entire St Kitts Marriott family for your kind words. I am also gratified that you went even further and highlighted 2 of our associates who will definitely be recognized because of you. I hope that your... More

Lexington, Kentucky
1 review
5 of 5 stars Reviewed 4 days ago NEW

Thank you to all the staff at the St. Kitts Marriott Resort. We had a great, relaxing, and pampered stay. Arrival with fresh cool towels, an island beverage, and an appetizer sample was a pretty great way to start the visit as well as being greeted by a super friendly staff. I left my Kindle on the airplane and Shalise... More

Was this review helpful? Yes
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear MF_88 We too were sorry to see you leave however we are just a phone call or email away and would love to have you back with us. Thanks for all your positive thoughts about our associates and we are glad that you enjoyed our amenities, especially those small touches like the cold towels; they are a welcome respite... More

Stamford, Connecticut, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I am here for work and I am very happy with the service provided. The stuff at the front desk is always on top of everything for whatever questions you might have especially Michael who always go out of his way to make you happy. My room is always clean, "Camella" who is in charge of my room is doing... More

Was this review helpful? Yes 1
Durham, North Carolina
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Being the "big" resort on the island I expected more. The lobby is beautiful with tile everything and expansive views of the ocean. However its nothing more than I'd expect for this type of resort and locale. The staff is on island time, a bit laid back. However compared to the norm here they do go above and beyond. On... More

Was this review helpful? Yes 1
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear davanzo82 Thanks for joining us here in St Kitts. You are right we are the largest resort on island, we have 26 acres laid out for your enjoyment, and it includes a spa, casino, 18 holes of golf and 8 restaurants. We are having some repainting and upgrades done throughout the property as we get ready for a very... More

Dayton, Ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

St Kitts is an interesting place. It is rustic and developed at the same time. I stayed at a nice resort with good food but was able to climb a volcano too. It was tough climb but worth it. You can book the hike up Mt. Liamunga in the hotel. The guide is excellent, funny and friendly. We did the... More

Was this review helpful? Yes 2
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear FatherRoy It was wonderful hosting you and your family for your vacation. We do have so much to offer here on island, it just depends on your expectations. Who thought you would be able to lay out at a pool or ocean on the same day that you can climb a dormant volcano. When travelling with a large group... More

Shelby, nc
Contributor
12 reviews 12 reviews
6 hotel reviews
3 of 5 stars Reviewed 1 week ago

We have visited Marriott resorts in a dozen countries and really have never been more disappointed in Marriott. This resort has so much potential that is being lost due to a lack of attention to detail and very poor customer service. On the bright side - the cabanas at the beach are one of a kind - so if you... More

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SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear Skeeternc Thanks for spending some time with us and then taking the time to provide us your feedback. Please accept my apologies for the issues you encountered however I am happy that there were some bright spots throughout your stay. Those pallapas on the beach are amazing and have the added bonus of being so many that there is... More

Bristol, United Kingdom
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice hotel with a good sized pool and jacuzzi. casino and beach are good and also Worth a visit. Good and drinks are reasonable and a fair choice. Nice relaxing place. St. Kitts seems quiet and not a lot to do. Hotel is clean and seems friendly enough.

Was this review helpful? Yes 1
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear Carla H Thanks for spending some time getting to know us here in St Kitts and at our resort. Our hotel does indeed have an excellent sized main pool which goes right up to our swim-up bar, Bohemia Beach Bar. We also have 2 other small pools both at the north and south of the property. We also have... More

Missouri City, Texas
Contributor
16 reviews 16 reviews
3 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed here 7 times in the past, we were smart this trip and booked a king royal suite with an ocean view....upon check in we were given our room and soon found it was 2 double beds, not a king. We called the front desk twice, got a response 2 hours later and when we called back, got... More

Was this review helpful? Yes 1
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear PukstaFam3 After 7 times a Welcome Home is in order. Thank you for being such a loyal customer. I would like to apologize that there seems to have been a mix-up with your booking I most certainly will be personally investigating in order to find out how this happened. You noticed the scaffolding on our 3rd floor; it is... More

Cincinnati, Ohio
Top Contributor
90 reviews 90 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

This is our 3rd time visiting the Marriott on St Kitts and the service just keeps getting worse and worse. I have never seen a manager walking the floor of this hotel and we have stayed here 2 weeks this trip. As a Marriott Platinum Elite I can assure you that I have stayed in hundreds of Marriott locations and... More

Was this review helpful? Yes 2
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear Nailmark Thank you for taking the time to provide us with your feedback. Please accept my personal apologies that you did not experience what so many have enjoyed while staying with us. Our Kittitian Hospitality! I apologize that you did not recognize our managers as a manager is stationed in every outlet and during our check in times which... More

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Additional Information about St. Kitts Marriott Resort & The Royal Beach Casino

Address: 858 Frigate Bay Road, Frigate Bay, St. Kitts
Location: Caribbean > St. Kitts and Nevis > St. Kitts > Frigate Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — St. Kitts Marriott Resort & The Royal Beach Casino 4*
Number of rooms: 393
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Also Known As:
St. Kitts Marriott Resort & The Royal Beach Hotel Frigate Bay
St. Kitts Marriott Resort And The Royal Beach Casino
Marriott Frigate Bay
Marriott St Kitts
Frigate Bay Marriott
St. Kitts Marriott Resort & The Royal Beach Casino Frigate Bay

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