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St. Kitts Marriott Resort & The Royal Beach Casino

4.0 of 5 858 Frigate Bay Road, Frigate Bay, St. Kitts
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Certificate of Excellence 2014
St. Kitts Marriott Resort & The Royal Beach Casino
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St. Kitts Marriott Resort & The Royal Beach Casino
St. Kitts Marriott Resort & The Royal Beach Casino
St. Kitts Marriott Resort & The Royal Beach Casino
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2,204 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed today NEW

Spent 5 nights to escape the winter freeze and was pleasantly surprised. Hotel is ideally located - not far from the airport/ferry port and is accessible to both the Atlantic and Caribbean sides of the island. It is a fairly typical large chain resort with 3 decently sized pools and direct beach access. The water on the Atlantic side is... More 

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Katonah, New York
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We really loved our experience at this resort! Beautiful property, very friendly staff. We used Mr. Mack "Macintosh" as our driver from the airport. He offered to stop at the grocery store, as we were staying in the villas. He was great, very knowledgeable, phone number is 1 869 667 4407. He arranged a day tour of the island for... More 

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Chicago
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have to start with the absolute honesty and courtesy of the local people of St. Kitts. Just a few minutes after our taxi had dropped us off at the property, I realized I had left my jacket in the taxi. It contained my wallet -credit cards, cash, etc. and our passports. I was frantic. The bellmen were extremely busy... More 

Was this review helpful? Yes 2
Edina, Minnesota
Top Contributor
64 reviews 64 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Are you kidding me! I've got a suite and no water in the room? What a Mickey Mouse place. Never coming back here again. This resort is on the leeward side. Good looking compound but windy, at least this weekend.

Was this review helpful? Yes 4
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear SanMN Thank you for spending some time with us and then sharing your feedback. I am disappointed to learn that your experience with us left you disappointed. We endeavor to exceed guest expectations however it appears as if we have failed at this goal during your recent stay. Your feedback is integral to our ability to continue to improve... More 

Lampe, Missouri, United States
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had a friendly staff that worked hard on any room request & facility accommodations. The pool side staff was fun & lively. The casino staff needs to learn to have some fun. All in all we had a good stay & enjoyed the break from the snow that greeted us on our return.

Was this review helpful? Yes 2
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear Mike S Thanks so much for the wonderful feedback. We are very appreciative of it and the opportunity to host you. Whenever you need another break we will always be here ready to host you and share our year round sunshine Jacques Hamou More 

ny
Reviewer
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our experience was wonderful. We vacationed in February, which can be quite busy. The hotel was clean and well-maintained. The pool and beach areas were perfect. The staff in all areas were overly friendly. In particular, Jenice, who went above and beyond which made us feel welcomed. She always gave us a hearty hello when she saw us and took... More 

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SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear Misscrabby Thanks so much for allowing us to host you, and you are very right, this time of year we are extremely busy, however with 26 acres, it never seems crowded or congested. Our guests have the luxury of choosing from any of our 3 pools or spending time wandering endless miles of sugar golden sand. We also have... More 

Lemont, Illinois
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The wife and I just spent a week at the Marriott. Here is what we learned: ACCOMMODATIONS: We were put into one of the buildings near the beach. Despite requesting a balcony (so we could have an unobstructed view, and being told at check-in that our room would have a balcony, we were actually put on the first floor. This... More 

Was this review helpful? Yes 2
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear Barbarino2000 Thanks for the week with us and we certainly appreciate your feedback. Our resort and location is ideal as a centralized location. Even though we are located on North Frigate Bay, South Frigate Bay is just a 15 minute walk away with a multiple bar options to choose from day or night. There are also lots of choices... More 

Nipawin, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

Went to St. Kitts for a February vacation and stayed the Marriot. Our resort experience was awesome. The room was clean and very quiet. The restaurant food was good, but on the expensive side. Ordered room service a couple of times (for the mornings we had excursions and one supper) and all was good. Plenty of room around the pools... More 

Was this review helpful? Yes
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear Ivan S Sounds like you were a first time visitor to our slice of paradise and I would like to say Welcome! We are an extremely friendly and beautiful island that we like to say has been kissed by Mother Nature. Our little sister island of Nevis is a beautiful oasis of vibrant greens and blues. Did you know... More 

Hartford, Connecticut
Contributor
20 reviews 20 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Enjoyed our 11th year here. Staff was friendly, pool was fine. Had no issues with the room or facility. The Calapso restuarant service was a slow, and noon sandwiches sometimes weren't there. Spoke to Diago the food services mgr. and he got it resolved Ground were well maintained

Was this review helpful? Yes 1
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear jjmweth Thank you for coming back to us year over year, we are always happy when you return to us. Did you notice all the fantastic improvements we have been making throughout the entire property, especially the new colors? Our plan is to continue these improvements both on the inside and outside of the entire property. I am glad... More 

New Zealand
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

If you like 25 mph winds and surf so choppy you can't swim then this is the place for you. A soda and a small dry muffin will run you six dollars plus 12.5 percent service charge. Service is very snarly. There is one nice young woman at the towel station but others are downright mean. American tourists hog the... More 

Was this review helpful? Yes 2
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear Madison Thank you for visiting and taking the time to provide us your feedback I was disappointed to learn that you did not at all enjoy your time with us. However your feedback has highlighted a number of areas for improvement that I have since shared with my Leaders. Your feedback will ultimately help improve us to improve on... More 

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Additional Information about St. Kitts Marriott Resort & The Royal Beach Casino

Address: 858 Frigate Bay Road, Frigate Bay, St. Kitts
Location: Caribbean > St. Kitts and Nevis > St. Kitts > Frigate Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — St. Kitts Marriott Resort & The Royal Beach Casino 4*
Number of rooms: 393
Reservation Options:
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Also Known As:
St. Kitts Marriott Resort And The Royal Beach Casino
St. Kitts Marriott Resort & The Royal Beach Hotel Frigate Bay
Marriott Frigate Bay
Marriott St Kitts
Frigate Bay Marriott
St. Kitts Marriott Resort & The Royal Beach Casino Frigate Bay

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