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St. Kitts Marriott Resort & The Royal Beach Casino

4.0 of 5 858 Frigate Bay Road, Frigate Bay, St. Kitts
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Certificate of Excellence 2014
St. Kitts Marriott Resort & The Royal Beach Casino
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St. Kitts Marriott Resort & The Royal Beach Casino
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2,050 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Spent an AMAZING week in PARADISE! The ladies working the Bohemian Beach Bar were fantastic, shoutout to Olivia! "Survived" Tropical Storm Gonzalo, which wasn't much, east coast US nor'easters are much worse. Just wish I knew that the 15% off food coupon we received was good all week and not just for one meal. "Saved" it for dinner at the... More

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Last time I was here the hotel had only been open about a year, and I had a very nice visit. Now, about 8 years later, I returned. I got a room in the main building and lucked out in getting one with ocean-view and a super-sized balcony with 2 chairs, 2 lounges, and 2 small tables. The main building... More

Was this review helpful? Yes
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear Lisette S Welcome back to our little slice of Paradise, we are glad that you have come back to us and we did not disappoint. This review is one for the books and will be shared throughout the entire resort as a “Thank You” to our associates for doing exceptional work every day. It seems you covered almost all... More

Senior Contributor
22 reviews 22 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice property. Friendly staff. Nice welcome (including a drink) upon our arrival. Note that they post what the taxi fares should be to protect their customers. We never had a taxi issue the whole time we were there. The rooms are nice. Food it good. Drinks are expensive. Beach is nice. Good swimming and snorkeling right off the beach.... More

Was this review helpful? Yes 1
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear OwlDetroit Thank you for spending some time getting to know us. Those cold towels and welcome drinks certainly helps to refresh you on arrival from a long day of travel don’t they? Our way of saying “Welcome” and letting you know that we are glad that you have chosen to spend some time with us. I am glad that... More

Louisville, Kentucky, United States
Contributor
18 reviews 18 reviews
13 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

The St. Kitts Marriot is a great resort. My wife, Beach Bum travel agent Lisa Zwissler, and I travelled here with our 4 month old son. We had a great time and really enjoyed the resort. The restaurants were good, the staff were very friendly and the pool and beach were great. St. Kitts is a beautiful island with very... More

Was this review helpful? Yes 1
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear James Z We are honored to be favorably reviewed by yourself and your wife, especially someone working for Beach Bum. Thank you for spending some time getting to know us here in St Kitts. We are also gratified that you not only enjoyed our resort but our island as well. We are one of the few hidden gems left... More

Haymarket, Virginia
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

A very good location. The staff is excellent but don't forget they live on island time, so don't be a hurry for anything. Upon my arrival my bags didn't make it and with only one flight a day, make sure you have enough time between flights, or you will spending a night in Miami waiting for tomorrows flight. The food... More

Was this review helpful? Yes 2
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear rettbergj We are glad that you chose to spend some getting to know us here in St Kitts. Thank you! We are 3rd in your ranking?? Well we have to do something about that. I am glad that you did indulge in some of our offerings, and yes you are right. With the warmth of the sun overhead we... More

Farmingdale, New York, United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Marriott resort is wonderful. All of the staff is just so friendly & helpful. We did zip lining & that was soooo much fun. Please be aware that if you final destination in the US is NOT your first port that ANY liquor purchases at ANY duty free will not pass TSA screening & MUST be placed in your... More

Was this review helpful? Yes 2
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear Joanne H Thank you for taking the time to provide us your feedback, we do try our best to provide the very best experiences and we certainly appreciate your positive words about our staff and the activities to do while on island. Unfortunately this is the first time I have received this feedback about an encounter such as this,... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at the Marriott hotel in st.kitts from the 23rd September for 2 weeks and from the moment we walked through the sliding doors it was a never ending disaster Firstly the hotel had messed up our booking and rooms! They'd given us less rooms than what we had booked, after checking in and being given our rooms the... More

Was this review helpful? Yes 3
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear Alexialt94 Thank you for taking the time to provide us your feedback and sharing your experience with us. It is very unfortunate that you encountered what appears to be a series of mishaps and misunderstandings that occurred during your stay with us. Please accept our sincere apologies for the inconveniences you encountered. I welcome the opportunity to discuss further... More

newport gwent
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I am currently on vacation in this hotel as I type..... The positives, we were upgraded before check in to a deluxe room, the beds are comfy (if u like soft) the bedding is soft & clean. The Bohemia pool restaurant serves good food. The positives end there! The negatives on the other hand far outweigh the positives! The hotel... More

Was this review helpful? Yes 3
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Thank you for taking the time to share your thoughts with us regarding the issues you have encountered. As we pride ourselves on delivering a memorable hotel experience during your travels, it seems we have unfortunately fallen short of our goal so far throughout your stay with us. We have shared your feedback with the appropriate hotel teams to ensure... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 weeks ago

We just returned from the resort and we had an awesome time. The manager we encountered at check-in was really great and upgraded us to a villa because we were celebrating. This made a huge difference to us in our stay and we were so grateful. The villa was amazing. It was ocean front and very spacious and very well... More

Was this review helpful? Yes
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear Grateful001 I would also like to send along my Congratulations as well as my Thanks for your wonderful feedback. I am glad that from start to finish it seems that we did not disappoint. We do work closely with our local vendors and regard them as an extension of our St Kitts Marriott family. On and off property the... More

Leesburg, Virginia
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was able to spend this past week at the resort in a villa, which was spacious and well kept. The staff around the grounds were extremely pleasant and helpful, always greeting me with kind words. I have to say that the staff at the pool restaurant, especially Jennifer, was extremely helpful in treating my "tender" stomach...they provided me with... More

Was this review helpful? Yes
SKManager, General Manager at St. Kitts Marriott Resort & The Royal Beach Casino, responded to this review

Dear GingerWas Thank you!! Am glad that your time with us was not only enjoyable but our staff was able to assist in ensuring that you were comforted. We actually say “hats off” to our wonderful staff as they go above and beyond every day and are the real heroes of this resort. Jacques Hamou More

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Additional Information about St. Kitts Marriott Resort & The Royal Beach Casino

Address: 858 Frigate Bay Road, Frigate Bay, St. Kitts
Location: Caribbean > St. Kitts and Nevis > St. Kitts > Frigate Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — St. Kitts Marriott Resort & The Royal Beach Casino 4*
Number of rooms: 393
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Also Known As:
St. Kitts Marriott Resort And The Royal Beach Casino
St. Kitts Marriott Resort & The Royal Beach Hotel Frigate Bay
Marriott Frigate Bay
Marriott St Kitts
Frigate Bay Marriott
St. Kitts Marriott Resort & The Royal Beach Casino Frigate Bay

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