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Sugar Bay Club

Hotel website
Zenway Blvd | Frigate Bay Beach, Frigate Bay, St. Kitts
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1 room 1 guest
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Sugar Bay Club
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155 Reviews from our TripAdvisor Community

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Traveler rating
    38
    53
    32
    14
    18
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16
43
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14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New Braunfels, Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

During June 2015 I and six college-aged students stayed at Sugar Bay. To be clear, Sugar Bay is not fancy and the rooms are dated. It is, however, a great place for long-term rentals with a pleasant staff and wonderful grounds. We stayed in two-bedroom suites and took full advantage of the kitchens. The beds were comfortable. The Wifi was... More 

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Chicago, Illinois
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A very nice property located at Frigate Bay close to everything. The pool is exceptional as are the wonderful Front Desk staff, Ophelia and Shara, who made the trip so enjoyable. The property is located on the beach, but due to heavy seaweed is not useable, but a 10 minute drive will get you to the most beautiful beach ever.... More 

Was this review helpful? Yes 1
Chelsea J, General Manager at Sugar Bay Club, responded to this review

Tedj45, thank you for taking the time to provide us with your feedback, it is greatly appreciated. We are so thrilled to hear that you enjoyed your stay with us and are looking forward to returning. Your review will be passed on to the above mentioned staff, I am happy to hear they helped make your stay a wonderful one.... More 

Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Where to begin... There should be an option on trip adviser for no stars. This 'hotel' (and I use the term hotel loosely) is currently undergoing renovation which staff fail to advise you of when you book. So upon arrival you are met with a construction site. We were taken to our 2 bedroom suite shortly after checking in, which... More 

Was this review helpful? Yes 2
Chelsea J, General Manager at Sugar Bay Club, responded to this review

Thank you for your feedback on your experience at our hotel. It is unfortunate that you felt this way about our accommodations. In correspondence prior to arrival, it was mentioned that our Two Bedroom Suites can hold up to four persons with either four twin beds or two queen beds. Our Two Bedroom suites are currently undergoing full renovations and... More 

Travelers are raving about these Frigate Bay hotels

Lake Forest, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 16, 2015

This place is awful. We were in for a wedding and decided to stay her because the bride and groom knew the owner. After reading reviews of Sugar Bay Club and not hearing back about reservations, others in the traveling group opted for the Marriott beforehand. We stuck with it, because the bride and groom were there. Unbelievable mistake. We... More 

Was this review helpful? Yes 2
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 16, 2015

Arrived at this place to start a two week holiday. Could not believe the state it was in. Inside the building itself looks like a building site. You could not swing a cat in what they call a two bedroom suite. The accommodation was dirty; yellow and brown stains on the lace, the front door to our room was broken... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 15, 2015

St.Kitts is a beautiful island, however the Sugar Bay Club does in no way reflect that beauty. They say u get what you pay for and thank God u dont have to pay until your stay is over. As soon as we arrived at the hotel we knew we would not be staying there. At no point prior to our... More 

Was this review helpful? Yes 1
Chelsea J, General Manager at Sugar Bay Club, responded to this review

Thank you for taking the time to write about your experience. We do apologize for any inconvenience our current construction may have caused. We are in the process of a new restaurant being built in order to provide additional dining options for our guests. It is unfortunate that you thought our manager to be rude and unhelpful as she called... More 

St. Kitts and Nevis
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 9, 2015

It's a great place to get away. Relaxing and quite environment. Rooms are clean and nice with everything you'll need inside. I'd go back again any day☺. Surrounded by lots of different places where you can go and have breakfast, lunch or dinner. Lots of pools and shady areas where you can chill back and relax outdoors.

Was this review helpful? Yes 2
Chelsea J, General Manager at Sugar Bay Club, responded to this review

Thank you EvieP26 for your wonderful review. We are thrilled to hear that you enjoyed your get away and took full advantage of our two pools on property along with our new pool umbrellas, providing you with shade and comfort while you relax. We look forward to welcoming you back! Warm Regards, Chelsea More 

Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 11, 2015

Location: Excellent. Rituals Coffeehouse and other restaurants right outside the hotel... However, the rooms we got were near the garbage bins from said restaurants, and every evening that I had to go back to my room, we had to endure the stench of them. The Smell: No signature sent, both in the rooms and outside at the resort. The walkway... More 

Was this review helpful? Yes 1
New York, New York
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 8, 2015

I was here only one full day and one night. At first I wasn't impressed. The room lacks any character and is basic. Nothing special. I got placed in a room all the way near the road with the door facing a parking lot. No view to speak of. However, as I walked around the property, my opinion of the... More 

Was this review helpful? Yes 1
Chelsea J, General Manager at Sugar Bay Club, responded to this review

Dear Simontnyc, We apologize for not meeting your initial expectations, however we are so happy to hear that you took the time to walk around our property and enjoy all that it has to offer. You mentioned our soothing waterfall by the pool as well as the Indian restaurant and our convenience store, which we are pleased to offer for... More 

Trinidad
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed April 27, 2015 via mobile

After viewing the pictures of this resort and getting there to see it myself, I must say I was disappointed. I was in St.Kitts for a conference with some school colleagues and being on a student budget we selected here. We were afraid of going too cheap and ending up in a shabby place...I feel like we should have taken... More 

Was this review helpful? Yes 2
Chelsea J, General Manager at Sugar Bay Club, responded to this review

Dear Shilohna, Thank you for taking the time to let us know about your stay. We apologize that your expectations were not met, however we are happy that you enjoyed the convenience of our location. All of our rooms look out onto the gardens, the pools or the Atlantic Ocean from the balcony's. We are pleased to inform you that... More 

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