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Sugar Bay Club

2.5 of 5 Frigate Bay Beach, Frigate Bay, St. Kitts
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Sugar Bay Club
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Sugar Bay Club
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139 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Toronto, Canada
14 reviews 14 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We booked this hotel through Air Canada Vacations a few months ago and it seemed like the place would be perfect for us. We wanted a real Caribbean hotel away from the all inclusive hotels where we are always lining up for the buffet. We arrived and I could not believe what a horrible hotel I picked. It was almost... More 

Was this review helpful? Yes 4
St. John's, Antigua
5 reviews 5 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 5, 2014

As a Kittitian returning home, I had not stayed at this hotel in many years. However, my family and I have fond memories from previous stays at SugarBay Club. Unfortunately, I was in for the shock of my life after having returned after about 9 years. The entire establishment looks run down. The lawn is not kept. The buildings are... More 

Was this review helpful? Yes 1
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 25, 2014

I am going to get straight to the point, this place was nasty. There was sand on the bedding and bed itself, not to mention the floors. The shower curtain was grimy. Not much attention was given to any detail. There were mosquitoes in the room. Only good thing about this place was the location, surrounded by decent restaurants. I... More 

Was this review helpful? Yes 2
Chelsea J, Manager at Sugar Bay Club, responded to this review

Thank you very much for your comments. We appreciate guest feedback as we use this to continue to improve our hotel. I would like to apologize that we did not fulfil your expectations. Here at the Sugar Bay Club we do pride ourselves on clean and tidy rooms so it is very unfortunate you do not feel that you received... More 

Santo Domingo, Dominican Republic
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 24, 2014

This hotels offers a comfortable bed to sleep in if that's what you're looking for. Don't expect anything else because you will not get it. The grounds need maintenance. The grass is gray, as if it hasn't been watered in quite some time. The service is just OK, not too friendly or too abrasive. It's as if they're not glad... More 

Was this review helpful? Yes 1
Chelsea J, Manager at Sugar Bay Club, responded to this review

Thank you for your taking the time to review our property. We appreciate your feedback here at the Sugar Bay Club. Our Wi-Fi provider was going through some updates which unfortunately impacted our service. We do apologize and will look into your all your comments and concerns mentioned. Thank you again. Regards, Chelsea J More 

Newcastle, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 17, 2014

There is nothing specifically wrong with this hotel that would make me say to definitely stay away, except that there are way better options on St K for the same price range. The whole property, especially the rooms, is bland and uninspiring. The hotel is dated with worn (but clean) and utilitarian room interiors, and the buildings at the entrance... More 

Was this review helpful? Yes 1
Chelsea J, Manager at Sugar Bay Club, responded to this review

I am truly sorry our hotel was not to your satisfaction. We are the longest standing hotel in St. Kitts and we have gone through several renovations since then. Our location is convenient for our guests as you have mentioned, thank you for that. We are continuously working to improve our services and product. From myself and all the staff... More 

St. John's, Antigua
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 6, 2014

My daughter and I stayed here for a week. The room was adequate. .... We had separate beds which rolled about a bit. I tried locking the wheels but that made very little difference. We received 2 pkts of coffee, 4 pkts sugar & 1 pkt creamer. They were never replenished. After soap wasn't being re-supplied i had to request... More 

Was this review helpful? Yes 2
Noida, India
17 reviews 17 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 25, 2014

Stayred there for a week. A great comfortable and relaxed place. Indian restaurant, a decent cafe known as the Rituals, Rock lobster and Shiggdys shack all in close proximity. A stones throw from Marriott and excellent area known as the Frigate bay. Comfortable beds, and very relaxed atmosphere. Will stay again whenever am there :)

Was this review helpful? Yes 4
Toronto, Canada
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 20, 2014

I regret to write such a review as I was under the impression my experience would have been better. The housekeeping staff are amazing. The front desk staff are usually nice, unless you approach them to do something that is their job (this depends on who's working though). I expressed concerns about the loud music which radiated through the thin... More 

Was this review helpful? Yes 6
Nanaimo, Canada
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 31, 2014

I stayed at this resort in January-February 2014. Other reviews basically say it all: very friendly helpful staff; units serviced regularly; any deficiencies fixed up quickly by their very obliging maintenance woman; a very short walk to an island favourite for your cup of coffee and something to eat with it - pleasant staff there too; small grocery very close... More 

Was this review helpful? Yes 1
Chester, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 25, 2014

My husband and I just spend a week here. We enjoyed the hotel very much. It was not fancy, but it had everything we needed. There were restaurants on-site and nearby as well as a gift shop and a little grocery store. We swam every day and enjoyed the adult pool and the family pool. The staff were all very... More 

Was this review helpful? Yes 1
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Additional Information about Sugar Bay Club

Address: Frigate Bay Beach, Frigate Bay, St. Kitts
Phone Number:
Location: Caribbean > St. Kitts and Nevis > St. Kitts > Frigate Bay
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Sugar Bay Club 2.5*
Number of rooms: 89
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Also Known As:
Sugar Bay Club Hotel Frigate Bay
Sugar Bay Club St. Kitts/Frigate Bay

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