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Sugar Bay Club

Hotel website
Frigate Bay Beach, Frigate Bay, St. Kitts
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Sugar Bay Club
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152 Reviews from our TripAdvisor Community

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Traveler rating
    36
    53
    32
    14
    17
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14
43
10
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
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    (53)
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    (28)
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    (24)
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    (47)
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Lake Forest, Illinois
1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This place is awful. We were in for a wedding and decided to stay her because the bride and groom knew the owner. After reading reviews of Sugar Bay Club and not hearing back about reservations, others in the traveling group opted for the Marriott beforehand. We stuck with it, because the bride and groom were there. Unbelievable mistake. We... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Arrived at this place to start a two week holiday. Could not believe the state it was in. Inside the building itself looks like a building site. You could not swing a cat in what they call a two bedroom suite. The accommodation was dirty; yellow and brown stains on the lace, the front door to our room was broken... More 

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Travelers are raving about these Frigate Bay hotels

common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

St.Kitts is a beautiful island, however the Sugar Bay Club does in no way reflect that beauty. They say u get what you pay for and thank God u dont have to pay until your stay is over. As soon as we arrived at the hotel we knew we would not be staying there. At no point prior to our... More 

Was this review helpful? Yes 1
St. Kitts and Nevis
1 review
5 of 5 stars Reviewed 3 weeks ago

It's a great place to get away. Relaxing and quite environment. Rooms are clean and nice with everything you'll need inside. I'd go back again any day☺. Surrounded by lots of different places where you can go and have breakfast, lunch or dinner. Lots of pools and shady areas where you can chill back and relax outdoors.

Was this review helpful? Yes
Chelsea J, General Manager at Sugar Bay Club, responded to this review

Thank you EvieP26 for your wonderful review. We are thrilled to hear that you enjoyed your get away and took full advantage of our two pools on property along with our new pool umbrellas, providing you with shade and comfort while you relax. We look forward to welcoming you back! Warm Regards, Chelsea More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 11, 2015

Location: Excellent. Rituals Coffeehouse and other restaurants right outside the hotel... However, the rooms we got were near the garbage bins from said restaurants, and every evening that I had to go back to my room, we had to endure the stench of them. The Smell: No signature sent, both in the rooms and outside at the resort. The walkway... More 

Was this review helpful? Yes 1
New York, New York
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 8, 2015

I was here only one full day and one night. At first I wasn't impressed. The room lacks any character and is basic. Nothing special. I got placed in a room all the way near the road with the door facing a parking lot. No view to speak of. However, as I walked around the property, my opinion of the... More 

Was this review helpful? Yes 1
Chelsea J, General Manager at Sugar Bay Club, responded to this review

Dear Simontnyc, We apologize for not meeting your initial expectations, however we are so happy to hear that you took the time to walk around our property and enjoy all that it has to offer. You mentioned our soothing waterfall by the pool as well as the Indian restaurant and our convenience store, which we are pleased to offer for... More 

Trinidad
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed April 27, 2015 via mobile

After viewing the pictures of this resort and getting there to see it myself, I must say I was disappointed. I was in St.Kitts for a conference with some school colleagues and being on a student budget we selected here. We were afraid of going too cheap and ending up in a shabby place...I feel like we should have taken... More 

Was this review helpful? Yes 2
Chelsea J, General Manager at Sugar Bay Club, responded to this review

Dear Shilohna, Thank you for taking the time to let us know about your stay. We apologize that your expectations were not met, however we are happy that you enjoyed the convenience of our location. All of our rooms look out onto the gardens, the pools or the Atlantic Ocean from the balcony's. We are pleased to inform you that... More 

Houston, Texas
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 25, 2015

If you are looking for a luxury resort, this is a no frills resort. With that being said, we enjoyed our stay. The staff was very friendly and helpful. There is free wifi, but I had a difficult time with it. The grounds are beautiful and well maintained. There are two pools on the property and a kids pool. The... More 

Was this review helpful? Yes 1
Chelsea J, General Manager at Sugar Bay Club, responded to this review

That ocean view is amazing right! Very pleased to hear that you enjoyed it. Our hotel does offer a quiet atmosphere and we are happy you took advantage of that. The brochures have been discontinued and updated ones will soon be available. Thank you for taking the time to review our property, we do hope to see you again. More 

london
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 25, 2015

Good value, no frills resort Spacious apartment with comfortable bed but kitchenette had only limited equipment. Lovely grounds and very nice pool but would be so nmuch nicer if poolside umbrellas were provided as there was little shade round the pool and therefore far too hot to sit around without shade. Beachside location but beach covered in seaweed. Far better... More 

Was this review helpful? Yes 1
Chelsea J, General Manager at Sugar Bay Club, responded to this review

Thank you very much for your review Mr. Playford, we appreciate all the feedback from your stay. We do apologize for the lack of pool umbrellas but we are so happy to hear that you enjoyed your stay with us. We look forward to welcoming you to the hotel again and we will have pool umbrellas for you next time. More 

St Martin
Level Contributor
105 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed February 24, 2015

We were two days ago during a weekend, unfortunately we found a hotel empty, with no animation, no ambiance... It was a little bit "dead"... Very too bad, because the hotel is very nice, nice location, and big. We taken a room in front the beach, and the wake up was nice. However, the room smelt humidity despite the AC.... More 

Was this review helpful? Yes 3
Chelsea J, General Manager at Sugar Bay Club, responded to this review

Mr. C thank you for taking the time to review your stay at the Sugar Bay Club. I do apologize that the AC unit was not to your satisfaction, we are in the process of replacing the units to ensure our guests' comfort. We do have a serene atmosphere allowing for full relaxation. A short five minute walk from our... More 

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