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Servigroup La Zenia

Certificate of Excellence
Urbanizacion La Zenia, 03189 Playa Flamenca, Spain
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Servigroup La Zenia
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Servigroup La Zenia
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687 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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France
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed yesterday NEW

After a stay of 10 days....This hotel is supposed to be 4 star but beware. The staff are friendly and the rooms are large, with a lovely sea view if you are lucky. There is a large pool and it is right next to the beach. It is basically clean but all the attention to detail that you expect with... More 

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Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A lovely hotel allways stay there when we vist , have stayed here on a number of times the position of the hotel is perfect, the staff excellent and spotlessly clean, only drawback the entertainment in the evening is just awful. But wont stop us going again

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Coleraine, United Kingdom
Contributor
16 reviews 16 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at La Zenia last week for 2 nights while touring around - been ther twice before Same good quality - love being able to relax by the pool or go down the steps to the great beach or arund to Cabo Capitan beach It's never to crowded off season - but the ,joint was a rocking on Saturday night... More 

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dorset uk
1 review
5 of 5 stars Reviewed 4 days ago NEW

I recently stayed at Hote servigroup La Zenia while visiting my parents who live in torrevieja. The location was very good and despite not having a room with a sea view, the inland view was still very nice and quiet. The breakfast and dinner buffet selection was good and there was always plenty of choice, however there was no alternative... More 

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Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for four nights on a short break, hotel was great again, shame the weather wasn't! Reception staff very friendly and helpful, room was nice and clean, beds very comfy. Took my son away for his birthday and cleaning staff noticed his birthday cards as on return to room we found champagne, glasses and a card wishing him happy birthday,... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Special trip to celebrate daughter's birthday. Overall impression 'Style over Substance'. Rooms were large & clean, but beds were uncomfortable. Large restaurant but very noisy. Food selection average & sometimes 'cooked' items - particularly at breakfast - were lukewarm. Apart from two members of staff - Noella (reception) & Oscar (restaurant) - were indifferent to customer needs. If visiting 'out... More 

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Hoteles_Servigroup, Customer Service at Servigroup La Zenia, responded to this review

Dear Guest, We would like to thank you all for your comments as knowing your opinion helps us to know that we are working in the correct way. On reading your comments, we are sorry to learn of your disappointment regarding some members of our staff, as they aim to carry out their roles with professionalism. We apologize if on... More 

Murcia, Spain
1 review
5 of 5 stars Reviewed 1 week ago

We had an amazing break at this hotel, the staff could not have been more friendlier or helpful and the kids club was fantastic, we hardly saw our daughter!! The rooms were spotless and the food great. I would definately recommend this hotel and we are definately coming back

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Madrid, Spain
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our primary reason for choosing this hotel was because they accept dogs! The other features of the hotel came as a bonus to us. It is very well situated with the majority of rooms having a sea view. We booked the day before we arrived and we were very pleasantly surprised. We booked half board - primarily because it was... More 

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Eastbourne, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

You are charged to use indoor pool which is cold 8euros same rate as outsiders a deep pool for kids. Restaurant did not open until 8pm too late for small kids not really a kids menu either, otherwise it was a nice hotel on the beach. You must visit the the Zenia boulevard shopping centre half an hours walk with... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago

Just came back from this hotel it was very clean , staff really friendly , excellent run kids club and a very good breakfast , great value would go back for another stay , the evening entertainment was a little dull with line dancing every night but the bar area was ok

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