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Vigilia Park

Avenida Quinto Centenario N. 58, 38683 Puerto de Santiago, Tenerife, Spain
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Vigilia Park
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Vigilia Park
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353 reviews from our community

Traveler rating
    78
    157
    70
    31
    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newport, United Kingdom
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After reading some of the reviews was not sure what to expect. Well all I can say is that I do not know what some people expect. For what we paid for this holiday it was great. The hotel may need a bit of tlc in places. But the room was clean, and what we needed was there. The toilet... More 

Was this review helpful? Yes 3
VIGILIA, Director General at Vigilia Park, responded to this review

Dear Ms. Cerdav22, Thank you for your nice words on us! We are happy to know that you have enjoyed your stay with us! Thank you for the correction on the safe, yes we do have safety boxes in each apartment. Hope to see you back soon! Kind regards, Viktoria Demeter More 

glasgow
Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First time staying here having stayed at many other complexes in the area. The apartment was fine but reception advised that they are all being renovated one by one over the summer in time for winter season. Hooefully, they might provide eggcups ! I do not understand why these are not provided or available to hire? There was a safe... More 

Was this review helpful? Yes
VIGILIA, Director General at Vigilia Park, responded to this review

Dear Honestjen, Thank you for your comments shared with us here on Tripadvisor. We will take note on your recomendations to make our services better. We would like to inform you that due to some tecnical problems we have delay with the renovations, but yes it is true that we are with a proyect at the moment to renovate all... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 20, 2015

As someone who is used to visiting higher classed hotels, Vigilla was different to the types of places I was used to. However, I have always believed you get what you pay for, and I feel this place does the job for a cheap, short getaway. I visited Vigilla with my boyfriend and his family, and when we first arrived... More 

Was this review helpful? Yes 1
VIGILIA, Director General at Vigilia Park, responded to this review

Dear Ms. Han123nah, Thank you for your comment. Would like to inform you that all our units have safety boxes situated in the wardrobes (extra charge). We are sorry that your boyfriend found our staff in occasions rude, I am surprised with it because we have the best scores thank you to the members of our staff...maybe there was some... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 20, 2015

Personally, I am largely accustomed to taking my stay in Hotels of a higher class. And so, by every account, I was expecting of my stay at Vigilla to be extraordinary. Below, is a list which covers several important factors which gave reasoning behind my rating of 'average'. Bear in mind I went all inclusive. Food: Admittedly, I am a... More 

Was this review helpful? Yes 1
VIGILIA, Director General at Vigilia Park, responded to this review

Dear LewyD11, Thank you for taking time to write your comments from your stay with us. Thank you for your recomendations for our breakfast, will consider them for our buffet. Would like to inform you that every apartment in Vigilia Park has it´s own safty box (extra charge on reception). Hope that you will reconsider to visit us in the... More 

newport
Contributor
17 reviews 17 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 10, 2015

My husband and I have stayed at this hotel a number of times over the past few years. The rooms are clean but basic and cleaned 6 days a week. Always happy with our stay which is self catering. We have eaten in the restaurant which is good value for money and good food. It is best to book a... More 

Was this review helpful? Yes 3
VIGILIA, Director General at Vigilia Park, responded to this review

Dear Ms. Suey1967, Thank you for choosing us again for your stay! Is is allways nice to see you back! Thank you for your recomendations for people with walking difficulity and for the see view apartments! Hope to see you back soon! Kidn regards, Viktoria Demeter More 

Sandvika, Akershus, Norway
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 7, 2015

ROOMS: Simple rooms but spotlessly cleaned everyday. We had a balcony with seaviview. For this standard of hotel, we were quite happy with the room. POOLS: The hotel has two pools. One by the reception and one on the roof terrace. I reccomend the pool on the terrace. It is very nice and clean with exceptional views over Los Gigantes.... More 

Was this review helpful? Yes 2
VIGILIA, Director General at Vigilia Park, responded to this review

Dear Ms. Anidanie, Thank you for your good score on us, specially in the name of our staff members! Thank you for your recomendations as well! Hope to see you back in the future! Kind regards, Viktoria Demeter More 

Great Harwood, United Kingdom
1 review
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 25, 2015

just got back from vigilia park yesterday ( 24/03/2015)...this was our second visit and again loved it, its not full of young people so relaxing is not a issue....The appartments are not 5 star but believe me they are spacious, cleaned daily, excellent for self catering with lidl store a stone throw away, rooms are well equipped and we found... More 

Was this review helpful? Yes 10
VIGILIA, Director General at Vigilia Park, responded to this review

Dear Mr. Paul C, Thank you in the name of the entire staff for your kind words and recomendations! We hope that we will see you back soon for the third time! Kind regards, Viktoria Demeter More 

ESSEX
Contributor
15 reviews 15 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 23, 2015

Good value rooms but not if you have to eat out all the time. They are superbly clean and any repairs/ replacements are done within minutes. A large drawback was the poorly equipped kitchen and over the sink at eye level is a microwave on a shelf, not a problem except the oven/grill is on another higher shelf above that... More 

Was this review helpful? Yes 1
VIGILIA, Director General at Vigilia Park, responded to this review

Dear Ms. PicassoEssex, Thank you for your kind words. At the moment we are studing a proyect to renovate our units and will definitely take note of your comments on the microwave and oven. Hope to see you back soon! Kind regards, Viktoria Demeter More 

Exeter, England, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 23, 2015

This was my second visit, the rooms are clean and adequate, although again the microwave was old. I was in room 79, much quieter than room overlooking the pool last time, only significant noise is from people in the shopping precinct at night as the bedroom is on the inside of the building.

Was this review helpful? Yes 1
VIGILIA, Director General at Vigilia Park, responded to this review

Dear Mr. Thomas M, We are glad to read that you was more staisfied with your apartment this time. Hope to see you back for a third time and make sure you make an inquiry if you wish to have a special location of your apartment. Kind regards, Viktoria Demeter More 

Middlesex
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 17, 2015

I was not expecting too much due to the price we paid for our stay but i was pleasantly surprised. The rooms were a very good size and great for self catering with all appliances and utensils supplied. We had a nice sea and mountain view with the sun until sunset on our balcony. The staff were very helpful and... More 

Was this review helpful? Yes 3
VIGILIA, Director General at Vigilia Park, responded to this review

Dear Becstar, We are happy that you have enjoyed your stay with us and you would consider to come back! Please let me correct you that our ground floor swimming pool is only heated in the Winter season (from November till end of April). Special thank you in the name of our staff! Hope to see you back soon! Kind... More 

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