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Vigilia Park

Avenida Quinto Centenario N. 58, 38683 Puerto de Santiago, Tenerife, Spain
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367 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Norwich, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We booked the accommodation purely based on the previous reviews. We were pleased with our accommodation room 102 was very modern the staff said newly refurbished. It was an interesting concept going to an appartment which was also atime share, it was also hotel and appartments. We enjoyed using all the facilities roof top jacquizzi with pool and bar purely... More 

Was this review helpful? Yes 2
Greater Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

Good value.Rooms a bit dated but kept clean.Didn't use bar or eating.Swimming pools OK and good for kids.Ideal for self catering as lidl 100mts away.Good location for visiting other resorts. Good restaurants and bars locally.

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes
Reading, England, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our stay at The Vigilia Park Apartments in Tenerife. It was very reasonably priced and the weather was not to be faulted! If you are looking for a week of clubbing and shopping etc. then you will be disappointed. However if you are looking for a family or relaxing couples break then this is perfect. There isn't... More 

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We came here again in May after staying here already in November. We weren't disappointed. It was the best 10 days for us. Everyone at reception was friendly and helpful especially Caroline. The room was very clean with the most beautiful view. We were on half board basis and have to say the food was very tasty and served by... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I won the accommodation at this time share/hotel. Reception staff was very helpful; room was clean and well tended to by maid service. Great restaurant in the corridor leading to the place (Le Volcano). My only complaint is having to pay 35 Euros for 7 days for Wi-Fi and do it yourself laundry+soap (without using the dryer) cost 8 Euros!... More 

Was this review helpful? Yes 1
VIGILIA, Director General at Vigilia Park, responded to this review

Dear Glentanahome, Thank you for your comments, and nice words about our reception staff. Please let me correct you, the Wifi cost 25€ per week and not 35€. Also the token for the 10kg washing machine is 4€ and not 8€ (the detergent costs 1€ per pot). Hope to see you back on our lovely little island, Tenerife. Kind regards,... More 

Iasi
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've stayed for 7 days at this Hotel in a 6 person apartment. The rooms were cleaned every day except weekends. Towels changed as well. Pretty quiet zone. Two pools and a jacuzzy. Personnel was very kind and helpful. Wifi is not free.

Was this review helpful? Yes 1
VIGILIA, Director General at Vigilia Park, responded to this review

Dear Mr. MephiRo, Thank you for your comments about us, specially for your kind words on our staff. Hope to see you back in the future! Kind regards, Viktoria Demeter More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We have just got back from a short stay here and we're impressed with the apartment room. The cleaning was of a high standard and bed sheets changed every day. Although the bedroom was slightly noisy at night time (due to being above the shops) this didn't last long and soon quietened down. The kitchen was well equipped with pots... More 

Was this review helpful? Yes
VIGILIA, Director General at Vigilia Park, responded to this review

Dear Kelly2829, Thank you for your nice and detailed comments about your stay with us. It is nice that you found us "great value for money", special thanks in the name of our staff! Hope to see you back soon. Kind regards, Viktoria Demeter More 

Hereford, UK
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 27, 2015

Stayed here in April.. overall you do pay for what you get.. but the rooms although a little tired were very clean and quite well equipped. The staff were outstanding. We stayed as a family of 4.. the hotel is on quite a steep hill but very good for supermarkets etc.. overall I would come back as this hotel is... More 

Was this review helpful? Yes 1
VIGILIA, Director General at Vigilia Park, responded to this review

Dear Ms. Georgiabaz, Thank you for your comments, specially in the name of our staff! Hope to see you back for the next time! Kind regards, Viktoria Demeter More 

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 26, 2015

this as a lovely hotel, rooms clean, airy and well maintained. the food at pool side was delicious. the bad side was it is at the top of a very, very steep hill and there is not much in the immediate vacinity. also phone signal was poor and you had to pay for wifi.

Was this review helpful? Yes
VIGILIA, Director General at Vigilia Park, responded to this review

Dear Susan H, Thank you for your lovely comments on us. Also thank you for your recomendations on the área, yes it is hilly so you might need to take the local taxi (only 3,5€ in the village) or to hire a car. Also we are studing the possibility to give free wifi in some common áreas of the resort.... More 

Newport, United Kingdom
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 6, 2015

After reading some of the reviews was not sure what to expect. Well all I can say is that I do not know what some people expect. For what we paid for this holiday it was great. The hotel may need a bit of tlc in places. But the room was clean, and what we needed was there. The toilet... More 

Was this review helpful? Yes 3
VIGILIA, Director General at Vigilia Park, responded to this review

Dear Ms. Cerdav22, Thank you for your nice words on us! We are happy to know that you have enjoyed your stay with us! Thank you for the correction on the safe, yes we do have safety boxes in each apartment. Hope to see you back soon! Kind regards, Viktoria Demeter More 

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