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Barcelo Santiago

4.0 of 5 La Hondura 8, 38683 Puerto de Santiago, Tenerife, Spain
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Barcelo Santiago
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Barcelo Santiago
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2,165 reviews from our community

Traveler rating
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    810
    344
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    75
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435
1,273
38
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Derby, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

very enjoyable 10 day stay, expensive but good, would go again. Not guarrenteed room. Would like to go again but not on 1st floor or 9th.Food was very good and plenty of choices.Staff friendly, musicals entertainment good.

Was this review helpful? Yes 1
Warsaw, Poland
1 review
4 of 5 stars Reviewed 2 days ago NEW

very nice place, great food, friendly staff, close to lovely beach playa de la arena, great for children, a lot of place to play. only the rooms are not the newest, but the weather great so not a lot of time to stay inside:)

Was this review helpful? Yes
Barcelo_Canarias, Guest experience manager at Barcelo Santiago, responded to this review

Dear guest, Thank you very much for your last feedback, taking a moment of your time to share your experience with other travelers is something we highly appreciate. We are very happy to know that you have enjoyed all our services and have received a good service from the staff. We hope to welcome you back in the near futuru... More 

Puerto De Santiago
1 review
4 of 5 stars Reviewed 4 days ago NEW

Stayed for a week in February. Stunning scenery, very good beds and good facilites. Dinner service can be somewhat crowded. Food is very good. Staff is attentive and friendly, although some are better than others. The hotel is built in two separate sections, one on top of the cliff and one section between the cliff and sea. The surrounding area... More 

Review collected in partnership with Barceló Hotels & Resorts

Was this review helpful? Yes 1
Barcelo_Canarias, Guest experience manager at Barcelo Santiago, responded to this review

Dear guest, thank you very much for choosing our hotel for your break in Barceló Santiago Thank you for your candid and detailed review of the hotel. I am very proud of the service we provided you, and i would like to thank you your kind words about our location, facilities and staff¨. We would like to thank you again... More 

Birmingham
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My mother and daughter have just come back from Tenerife after spending half term at this hotel. We enjoyed our trip. The hotel is located on the seas edge. Views are amazing of the cliffs. Reception could do with more staff as queue was long at checkin with only one receptionist. But we were greeted with a bubbly which was... More 

Was this review helpful? Yes 1
Puerto De Santiago
1 review
4 of 5 stars Reviewed 1 week ago

we stayed for a week, just b&b, breakfast with huge choice of good tasty food,however the tea & coffee not to our 0r other peoples liking. we bought or own T bags and noticed others with their own coffee jars.Hotel mainly used by saga types, so quite and laid back (as is los gigantes itself). pool and rest of hotel... More 

Review collected in partnership with Barceló Hotels & Resorts

Was this review helpful? Yes 4
Barcelo_Canarias, Guest experience manager at Barcelo Santiago, responded to this review

Dear guest, Thank you very much for your last feedback, taking a moment of your time to share your experience with other travelers is something we highly appreciate. We are very happy to know that you have enjoyed all the facilities of the hotel and also that you have received a good service from the staff. In the same way,... More 

Porto-Vecchio, Corse, France
Contributor
14 reviews 14 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from a 10 day break at the Barcelo. After reading some of the mixed reviews, we weren't sure what to expect. The hotel is very nice. We did end up with a balcony without the sun, but having booked the break as a last minute getaway we couldn't really complain. The pool area is massive and... More 

Was this review helpful? Yes 3
Barcelo_Canarias, Guest experience manager at Barcelo Santiago, responded to this review

Dear guest, First of all we would like to thank you very much for choosing our hotel Barceló Santiago for your holiday. Thank you for your candid and detailed review of the hotel. I am very proud of the service we provided you, and i would like to thank you for your kind words about our location, facilities and staff.... More 

Contributor
14 reviews 14 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

My sister and I have just returned from a wonderful week in this hotel . It. Is beautifully crafted into the Cliffside and has stunning views of the sea and cliffs of los gigantes. The hotel room was clean and the bed was really comfortable . The restaurant was really nice the food was of a very good standard there... More 

Was this review helpful? Yes 3
Barcelo_Canarias, Guest experience manager at Barcelo Santiago, responded to this review

Dear guest, Thank you very much for your last feedback, taking a moment of your time to share your experience with other travelers is something we highly appreciate. We are very happy to know that you have enjoyed the facilities of the hotel and also that you have received a good service from the staff. In the same way, I... More 

Stirling, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a short break here. The staff were very friendly and helpful. We were greeted with a glass of bubbly as we were checking in. Our room was gorgeous, very spacious and had fantastic view of La Gomera. Bed was comfy with a choice of pillows. Dressing gown and slippers provided. It had a fridge and a good... More 

Was this review helpful? Yes 1
Barcelo_Canarias, Guest experience manager at Barcelo Santiago, responded to this review

Dear guest, thank you very much for choosing our hotel Barceló Santiago for your holiday. Thank you for your candid and detailed review of the hotel. I am very proud of the service we provided you, and i would like to thank you your kind words about our location, facilities and staff. We would like to thank you again for... More 

2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

1. Day one we were put in a room on the very bottom floor that stank of urine, and had a tree blocking our so called sea view, then moved to a second room, to find that people were already it in, then we were blamed for the mistake. We then go stuck in the lift. Eventually we got moved... More 

Was this review helpful? Yes 5
Barcelo_Canarias, Guest experience manager at Barcelo Santiago, responded to this review

Dear guests, First of all we would like to thank you very much for having chosen the Hotel Barceló Santiago for your recent stay in Tenerife. We are sorry that we could not match up with your expectations and would like to apologize for any inconvenience during your stay. Either way we would like to thank you again for your... More 

Huddersfield, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent public areas, good quality and variety of food. No shortage of sun loungers. Excellent kids club 4 hours per day. Our room was not big enough or properly equipped for 3 people. The fold out sofa bed was very hard and uncomfortable. Decor and fittings were weary and overdue a refurbishment, the entrance door lock was too stiff to... More 

Was this review helpful? Yes
Barcelo_Canarias, Guest experience manager at Barcelo Santiago, responded to this review

Dear Guest, thank you very much for having chosen the Hotel Barceló Santiago for your leisure days. Thank you for the appreciation on our services, facilities and your kind words about our location. Your comments will be shared with all concerned in order to improve our services. We would like to thank you again for your time and comments and... More 

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Additional Information about Barcelo Santiago

Address: La Hondura 8, 38683 Puerto de Santiago, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range (Based on Average Rates): $
Hotel Class:4 star — Barcelo Santiago 4*
Number of rooms: 406
Reservation Options:
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Also Known As:
Barcelo Santiago Hotel Puerto De Santiago
Barcelo Hotel Santiago
Barcelo Puerto De Santiago
Barcelo Santiago Tenerife/Puerto De Santiago
Hotel Style:
#1 Green Hotel in Puerto de Santiago
#2 Luxury Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago

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