We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Barcelo Santiago

Certificate of Excellence
4.0 of 5
Hotel website
La Hondura, 8, 38683 Puerto de Santiago, Tenerife, Spain
Special Offer
Up to 20% discount
Barcelo Santiago
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
DaisyG2505 Tewkesbury, United Kingdom
Write a Review

2,329 reviews from our community

Traveler rating
    876
    884
    363
    129
    77
See reviews for
474
1,375
43
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (671)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2329)
  • Mar-May only
    (646)
  • Jun-Aug only
    (573)
  • Sep-Nov only
    (553)
  • Dec-Feb only
    (557)
All months
Tewkesbury, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Ive never left a review before on here but after coming back from my holiday this week i felt compelled to share my experience. First off we arrived at the hotel at 10.30pm after a long flight and was greeted quickly at the front desk with a glass of champagne- nice way to start my holiday! We were quickly dealt... More 

Was this review helpful? Yes
Warminster, United Kingdom
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Well, this is the fourth time at the Barcelo Santiago and it just gets better and better. The staff were brilliant - so hard working and our superior room was superb. Excellent location, lovely food and thoroughly recommended.

Review collected in partnership with Barceló Hotels & Resorts

Was this review helpful? Yes
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear client; it is a great pleasure to read that you had a fantastic experience and that you were very satisfied with the facilities and services provided by the team. It is our goal is to make their stay a memorable one. The staff is very important and makes the difference of the guest’s stay. Again, thank you very much... More 

Bracknell, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

For an all-inclusive hotel the Barcelo Santiago in Puerto de Santiago was just about everything we could reasonably ask for .It is in an excellent location , has more facilities than we needed , the staff are friendly and efficient , the food was what you expect from this sort of hotel , there was plenty of choice and though... More 

Was this review helpful? Yes
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear client; Thank you for your preference by selecting our hotel for the enjoyment of your vacations. We really appreciate your comments and we are pleased to know that you had such an amazing vacation time and have completely enjoyed all of our services and facilities. We will be honored to host you again. Best regards; Marta Chincho Gonzalez Guest... More 

Wrexham
1 review
4 of 5 stars Reviewed 3 days ago NEW

Returned on the 22nd May 2015 from an 11 night stay, H/B, Twin Bed, Balcony, Sea view, accom. facing West and with amazing views towards the sea together with North and South aspects. The staff very friendly and helpful particularly as on day of arrival incorrectly alloted a room in need of refurbishment which we immediately refused and was not... More 

Was this review helpful? Yes
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Client; We would like to thank you choosing our hotel Barceló Santiago for your deserved vacations and for reaching out to us posting a review on TripAdvisor. We are happy to read your consideration about our gastronomy and friendliness of the staff, this is what we aim to and there is nothing more motivating than accomplishing just that. Regarding... More 

Blackburn, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Having stayed at a Barcelo Hotel in Fuerteventura last year, we expected this to be of the same high standard. We were sadly disappointed. The superior room we had was tatty with chipped furniture and generally in need of a major refurb. Within half an hour of getting to our room (on the 6th floor) we saw a cockroach scurry... More 

Was this review helpful? Yes 1
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest; We would like to thank you for the time taken to write your comments on reference to your recent stay in our hotel, as well for having chosen us as your holiday destination We are sorry to know that our services did not fulfill your expectations. We make consistent efforts to analyze both the positive and negative impressions... More 

Motherwell, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Recently returned from 1 week all inclusive. The views from all around this hotel are great, food and drink when all inc is perfect. The staff are really attentive to all your needs can't say enough good things about my stay here other than i will return in the future.

Was this review helpful? Yes 2
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, we would like to thank you choosing our hotel for your deserved vacations and for reaching out to us posting a review on TripAdvisor. We cannot thank you enough for your positive evaluation about your recent experience with us; it really makes us happy to acknowledge that another guest was satisfied with our service I will be sharing... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We got back from our trip to Barcelo Santiago a few days ago. After reading mixed reviews on this hotel we weren't sure what to expect.The check in was very quick, we got a glass of champagne each on arrival and the staff were incredibly polite and helpful. We had a room on level 3 (which was on the first... More 

Was this review helpful? Yes 3
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest; Thank you for having taken some of your valuable time to send us your comments. It is great to hear that you had an enjoyable stay with us and that you were impressed with hotel facilities and services. We are constantly working on providing our best for our guests and we are glad to see that our attempts... More 

Newcastle upon Tyne, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Recently returned from 7 night stay at this hotel. We booked half board but upgrade to All Inclusive on arrival for 21 euros per person, better deal than tour operator offered! As previous reviewers have commented rooms on level 2 are predominately at ground level with coastal path immediately outside the balcony. We were allocated one of these rooms but... More 

Was this review helpful? Yes 2
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest: We just want to say thank you for having been our guest in Tenerife and for writing such a kind review. We are pleased to hear that you enjoyed your recent stay at Hotel Barceló Santiago and we really hope to see you again in the near future. kind regards; Marta Chincho Gonzalez Guest experience Manager Barceló Santiago More 

Dunfermline, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We were out on a walk, staying in another resort where we had a problem with flies, and came across this tropical haven. We asked the possibility of staying our last 2 nights there and were delighted with the response. This finished off the holiday in the best way possible. A fantastic hotel with fantastic facilities - too many to... More 

Review collected in partnership with Barceló Hotels & Resorts

Was this review helpful? Yes 1
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest: Thank you for sharing with us your wonderful review of our hotel. We’re delighted that overall you enjoyed your time with us. We are waiting to welcoming you again for another wonderful holiday. Best regards: Marta Chincho González Guest Experience Manager Barceló Santiago More 

Darwen
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Family and friends joined together for another great holiday at this brilliant hotel. It is two years since we were last there. Unfortunately the bathrooms are now looking rather tired and certainly could do with some renovation work. The bedrooms have had a paint job and there are beautiful comfy new beds. The outlook over the Atlantic Ocean is absolutely... More 

Was this review helpful? Yes 1
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest: Thank you so much for your fantastic review and we’re delighted to know that you truly enjoyed your time with us! Therefore I do hope that we will be welcoming you back to Barceló Santiago Hotel in the near future. Best regards: Marta Chincho González Guest Experience Manager Barceló Santiago More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,452 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1407)
Viewed
Hotel & grounds (416)
Viewed
Dining (61)
Viewed
Pool/beach area (214)
Viewed
View from room (208)
Viewed
Room/suite (143)
Viewed
Bathroom (31)
Viewed
Family/play areas (6)
Viewed
0:44
Videos (1)
Viewed
Other (327)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (20)
Viewed
Dining (1)
Viewed
View from room (2)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (1)
Viewed
Other (18)
Check In Check Out
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay