I have just returned from a week at the Barcelo Santiago in Puerto de Santiago in Tenerife. Before going, I had read the reviews on this hotel and was incredibly apprehensive. However, having now experienced it myself, I can say that some of the previous posts are true, whilst others aren't! First of all, the pools are smaller than they... more

As most of the reviews have already said, the hotel is great apart from the issue of sunbeds. If you're not up by 6.30 you'll struggle to get a sunbed in the shade. A couple of nights we walked around the pool after being out and there were already towels down at 00:30. We complained to reception and they said... more

Just got back from 14 nights at the Barcelo Santiago & have to say i really enjoyed it, it's a brilliant place to relax and get away from it all! Possibly a little quieter than i thought it was going to be ( location wise) but Los Gigantes is only a 15 minute walk away ( although its hilly) and... more

Just returned from Barcelo Santiago Tenerife, great scenery clean rooms great staff.Food to a very good standard.Staff very polite even when very busy.Special thanks to Pablo and all at the pool bar.Most entertainment carried out by the animation team to a good standard.Hotel could give more free time to the animation team by bringing in more professional entertainers.Hotel layout and... more

Spent 1 week here all inclusive. Weather fantastic, hotel fantastic, food fantastic, staff great.............but full of rude germans. We had a huge problem with sunbeds ie. being reserved from 04.00 am every morning despite a notice saying it was not allowed. On our last day we managed to get 2 sunbeds together only to have a huge argument with a... more

Just back from our second vist to the Barcelo Santiago. We managed to get a room on the fourth floor - would recommend you request this for the views which are stunning, particularly -towards the cliffs of Los Gigantes. The refurb is now complete and is good. No problems with cleanliness or cockroaches and staff on the whole are very... more

Great hotel with many facilities in a beautiful location. Our suite was excellent, but air conditioning never dropped below 24.5. Very professional and friendly reception staff. Food was good with enormous choice. Big problem exists with parasols and everyone you spoke to complained about this as there are not nearly enough for a hotel of this size. Should you require... more

hotel great in every way just one problem could not get sunbed undershade all sunbeds were taken by people putting towels on beds in early hours as early as one in the morning i was even sat on balcony at four one morning watching a steady flow of people putting towels on beds rule needs changing to any towels left... more

husband and i stayed here for a kid free break, no real complaints, just a couple of niggles. we would have liked a sea view room but none were allocated to our opperater. but this was not a major problem as how long do you spend in your room anyway. reception staff very polite and helpful. rooms modern and clean,... more