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Barcelo Santiago

4.0 of 5 La Hondura 8, 38683 Puerto de Santiago, Tenerife, Spain
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Barcelo Santiago
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Barcelo Santiago
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2,108 reviews from our community

Traveler rating
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428
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Berkshire
Contributor
19 reviews 19 reviews
17 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just returned from a week at this hotel. It was a very last minute holiday. Booked last on Sunday, in hotel lunch time Monday. No need for a long detailed report. From the time we arrived until check out, we were well looked after by all the staff, who were all verty friendly and helpful. Room with great sea view,... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

LOVE THIS PLACE!!! I went four months ago and i can not stop thinking about it. The food was amazing, buffet is open nearly all of the time and they have such a range of delicious stuff! Every type of bread and pastry you could imagine. Several different evening mains that change daily, lots of healthy options too. And they... More 

Was this review helpful? Yes 1
Barceló C, Director de Relaciones con Clientes at Barcelo Santiago, responded to this review

Dear guest, First of all we would like to thank you for your time to write a review about your experience during your stay at the Barceló Santiago. We are glad to hear that you had such an amazing time and that you are still so excited about it. We always work really hard to make sure all our guests... More 

England
Contributor
18 reviews 18 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a large hotel with about four hundred rooms. Many of the rooms have wonderful views out to sea and most of those have very sunny balconies. It was therefore very disappointing to be given a room with an obstructed view of the sea which was immediately in front of a noisy bar and games area. The staff tried... More 

Was this review helpful? Yes 1
Barceló C, Director de Relaciones con Clientes at Barcelo Santiago, responded to this review

Dear guest, First of all we would like to thank you for your time to write a review about your experience here at the Barceló Santiago. We always stand open for comments from guests to keep on improving. The staff works really hard to make sure the guests don´t have to worry about anything. We are sorry to hear that... More 

Stafford, United Kingdom
Top Contributor
51 reviews 51 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just returned from 4 nights all inclusive at this lovely hotel. It was a great break and the weather was great too. The hotel has fabulous views, nice pool area, good food, wonderful staff, The bedroom was lovely, it even had an ipod dock/speaker. The only disadvantages to this hotel are that at times the dining room was... More 

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Barceló C, Director de Relaciones con Clientes at Barcelo Santiago, responded to this review

Dear guest, First of all we would like to thank you for your time to write a review about your experience here at the barceló Santiago. We are glad to hear that you had such a lovely time with us. We always work really hard to make sure all the guests have the experience you had. It is good to... More 

Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Returned from a week at the Barcelo Santiago. Hotel excellent in every aspect. We came for a relaxing stay. Accommodation and food very good. Our bed was so comfy. Would go back again and stay for longer. We had the most fantastic views of La Gomera and wonderful sunsets. Staff were very friendly and attentive.

Review collected in partnership with Barceló Hotels & Resorts

Was this review helpful? Yes 1
Barceló C, Director de Relaciones con Clientes at Barcelo Santiago, responded to this review

Dear guest, First of all we would like to thank you for your time to write a review about your experience here at the Barceló Santiago. We are glad to hear that you had such an amazing time and that you will come back, even for longer. We want off cource that all our guests go home with this idea... More 

UK
Reviewer
5 reviews 5 reviews
4 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

1 week, Jan 2015, very relaxing and enjoyable break. Superior Room on 8th floor looking West across to La Gomera. Ideal. Grounds, pools and location, particularly the views, make this a fantastic hotel. Food on All inclusive package was hood, always plenty of choice and although we ate out a couple of times locally, it was more for a change... More 

Was this review helpful? Yes 2
Barceló C, Director de Relaciones con Clientes at Barcelo Santiago, responded to this review

Dear guest, First of all we would like to thank you for your time to write a review about your experience during your stay here at the Barceló Santiago. We are glad to hear that you had such a lovely time here with us. We always want to make sure that all our guests have the experience you had. Like... More 

Norwich, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had a fabulous holiday at Barcelo. Great view,food and staff. Some complained about food..can't imagine what they wanted. Shower was faulty and repaired within and hour of reporting it. Really loved the place.

Was this review helpful? Yes 2
Barceló C, Director de Relaciones con Clientes at Barcelo Santiago, responded to this review

Dear guest, First of all we would like to thank you to write a review about your experience during your stay here at the Barceló Santiago. We are glad to hear that you had such a lovely time. All the staff works really hard to make sure the guests can enjoy they´re holiday without worries. We would like to apologize... More 

Essex, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Positives- nice looking hotel - clean and comfortable communal areas great location - good pool area with plenty of sunbeds - most rooms have sea views - our room 525 had 180degree sea views and was very quiet - breakfast was great - some good entertainment - most staff were pleasant and helpful. Negatives - rooms (we had 3) are... More 

Was this review helpful? Yes
Barceló C, Director de Relaciones con Clientes at Barcelo Santiago, responded to this review

Dear guest, First of all we would like to thank you for your time to write a review about your experience during your stay here at the Barceló Santiago. We are glad to hear that you had such a great time here with us and that you enjoyed all our services. Like you mentioned, the views are fantastic, the staff... More 

Bournemouth, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

just spent a week at this hotel on the whole very pleased and we would stay there again. At check in we were welcomed with a much needed glass of cava which i found a nice touch and porters took luggage to our room. The room itself was a twin superior on the sixth floor, nice size but there were... More 

Was this review helpful? Yes 3
Barceló C, Director de Relaciones con Clientes at Barcelo Santiago, responded to this review

Dear guest, First of all we would like to thank you for your time to write a review about your experience during your stay here at the Barceló Santiago. We are glad to hear that you had such a good time with us, and that you will come back in the future. Like you mentioned the views are stunning and... More 

Norfolk, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Decided to write a review for anyone looking for a quiet daytime, relaxing around the swimming pool holiday here at the Hotel Barceló Santiago, after reading that loud music around the pool causing problems to guests is still being ignored, I felt that I had to point out that this was happening when we stayed there at the end of... More 

Was this review helpful? Yes 3
Barceló C, Director de Relaciones con Clientes at Barcelo Santiago, responded to this review

Dear guest, First of all, we would like to thank you for giving us the opportunity of having you in our hotel. As you know it´s our main intention to provide you with our best image and we inform you that our main commitment is to achieve the complete satisfaction of our guests. We are glad to hear that you... More 

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Additional Information about Barcelo Santiago

Address: La Hondura 8, 38683 Puerto de Santiago, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range (Based on Average Rates): $
Hotel Class:4 star — Barcelo Santiago 4*
Number of rooms: 406
Reservation Options:
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Also Known As:
Barcelo Santiago Hotel Puerto De Santiago
Barcelo Hotel Santiago
Barcelo Puerto De Santiago
Barcelo Santiago Tenerife/Puerto De Santiago
Hotel Style:
#1 Green Hotel in Puerto de Santiago
#2 Luxury Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago

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