We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Barcelo Santiago

Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
Hotel website
La Hondura, 8, 38683 Puerto de Santiago, Tenerife, Spain
Special Offer
Up to 20% discount
Barcelo Santiago
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Certificate of Excellence
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 2 days ago
Emma S London, United Kingdom
Add Photo

2,417 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    916
    917
    375
    129
    80
See reviews for
488
1,433
45
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (691)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2417)
  • Mar-May only
    (652)
  • Jun-Aug only
    (655)
  • Sep-Nov only
    (553)
  • Dec-Feb only
    (557)
All months
London, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

First of all, puerto de Santiago is one of the most beautiful places I have ever visited. The mountains and sea make for the best views. However, the hotel wasn't the best. No way is it a four star rating. The food was ok but nothing special, definitely more of a 3 star level. On the first day here we... More 

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed for two weeks the staff seemed very friendly and willing to help, room was fairly clean and had a sea view air conditioning was a bit noisy turned it down or off at night. The food was ok a bit hit and miss and was the same menu each week some times hot other times just warm but that's... More 

Was this review helpful? Yes
Puerto De Santiago
1 review
4 of 5 stars Reviewed 2 days ago NEW

Best thing about this hotel are the views there amazing staff are very good with nothing to much trouble but I felt the rooms where a bit tired and in need of a refresh the dining area also was very dated but the food was lovely, Would reommened

Review collected in partnership with Barceló Hotels & Resorts

Was this review helpful? Yes
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is a great hotel, it has friendly staff and is very clean. It is well situated on the coast so you have great views and there are shops bars and eating places close by (the cappuccino maria just beside the hotel on the water front is very nice, the sangria there is the best I have tasted). There is... More 

Was this review helpful? Yes
Cardiff, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Currently lying in bed looking out at the sea and remembering how much i have enjoyed this holiday! Me and my boyfriend are leaving this evening so i thought i would write my review now! We arrived here at around midnight and there was only one member of staff checking everyone in so this did take while. We were told... More 

Was this review helpful? Yes 1
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, I would like to thank you choosing our hotel Barceló Santiago for your deserved vacations and for reaching out to us posting a review on TripAdvisor. We cannot thank you enough for your positive evaluation about your recent experience with us; it really makes us happy to acknowledge that another guest was satisfied with our service. Thank you... More 

East Lothian, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just back from a weeks stay at the Barceló Santiago. The location of the hotel is fantastic and the views are absolutely stunning. The staff are very friendly and the hotel itself is really lovely. We had a room with a sea view and we had the sun for the whole afternoon which was a real bonus. As stated in... More 

Was this review helpful? Yes 4
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Client, I would like to express our gratitude for your preference to our property for the enjoyment of your holidays. to It is a pleasure know that you had a relaxing and enjoyable time. Through exceptional people like our Team Members we can assure our guests’ satisfaction. Thank you for the recognition on the effort and dedication shown by... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from a week at this hotel & I definitely did not want to leave! Such a beautiful location, the views from the hotel are breath taking. The pool area overlooks the sea, one of the pools also gives the illusion of an infinity pool which is amazing! The hotel is really really clean which is really important for... More 

Was this review helpful? Yes 3
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Client, Thank you for sharing your opinion with all Tripadvisor's community. We are pleased you had fantastic days at the hotel. Thank you for giving us such a good feedback related to the food, the views, the room and the entertainment. The fact that you would recommend the hotel says it all. We would love to welcome you again... More 

Brighouse, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This hotel is located in a superb position on the headland with spectacular views over the sea and the cliffs at Los Giganties most of the rooms have sea views ours had hot tub on the balcony ( 803 ) with sun all day as all Barceló Hotels we have visited the hotel is very clean the staff very friendly... More 

Review collected in partnership with Barceló Hotels & Resorts

Was this review helpful? Yes 1
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Client, Thank you so much for your nice words about our hotel and staff. It is very kind of you to share your experience and recommend our hotel at Tripadvisor.com. We are delighted to know we reached your expectations and you had an unforgettable stay in Tenerife, as this is our main objective. Hope to see you soon! Kind... More 

Puerto De Santiago
1 review
4 of 5 stars Reviewed 6 days ago NEW

The hotel was very nice, clean and beautiful views. We were a group of 5 young girls and felt that the staff in the restaurant and other guests were very rude and dismissive to us at times, despite the fact we were polite and respectful of them. We were not disruptive in any way so felt this treatment unnecessary. Often... More 

Review collected in partnership with Barceló Hotels & Resorts

Was this review helpful? Yes
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Client, Thank you for your feedback and for taking the time to share your opinion. We are pleased to know you had a great stay, on the other hand; we are saddened to know that there were some situations which distracted your attention for the enjoyment of your vacations. Be certain we will share your comment with our Team... More 

Durham, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Had to write a review about this lovely hotel in Tenerife. The staff work incredibly hard to keep it very clean and are very polite . The sea views are amazing and from our superior room which had robes,slippers and a huge comfy bed. All staff were helpful and keep the hotel running to a high standard. Food very good... More 

Was this review helpful? Yes 1
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Client, Thank you for sharing your feedback on Tripadvisor. We are glad to know , you had a fantastic stay with us. We are delighted to read you have enjoyed our amazing sea views and to know that you are thinking to come back. It is the best reward you can do for us. We are waiting to welcoming... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,501 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1456)
Viewed
Pool/beach area (220)
Viewed
View from room (214)
Viewed
Room/suite (146)
Viewed
Hotel & grounds (425)
Viewed
Dining (62)
Viewed
Family/play areas (6)
Viewed
Bathroom (31)
Viewed
0:44
Videos (1)
Viewed
Other (351)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (20)
Viewed
Dining (1)
Viewed
View from room (2)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (1)
Viewed
Other (18)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay