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All 10 Puerto de Santiago hotels

Barcelo Santiago

4.0 of 5 Resort (All-Inclusive)   |   La Hondura 8, 38683 Puerto de Santiago, Tenerife, Spain
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76%
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 days ago
fatty73 Leicester, United Kingdom
  • Reviews (1,796)
  • Photos (1,119)
  • Amenities
  • Q&A (1)
  • Room tips (497)
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1,796 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (497)
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English first
Leicester, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Me and my boyfriend booked a last minute holiday and it was better than expected. The hotel was spotless,the staff so friendly and helpful,the food is varied and well cooked and presented. The pools and sunbed areas are lovely,spacious and clean. The views are fantastic,we had an amazing holiday and would definitely recommend the Santiago to everyone! We want 2... More

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Originally booked with Thomson into hotel around the corner, stayed there 10hrs and asked Thomson to move us. They would after 2 nights for an extortionate cost. We approached the Barcelo Santiago directly in resort, Gabi on reception dealt with us in the most professional way, she allowed us to view the superior double room which was available, and advised... More

Review collected in partnership with Barceló Hotels & Resorts

Was this review helpful? Yes 5
Somerset, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have just returned from our second visit to the Barcelo Santiago. The views remain absolutely sensational, the staff are all friendly and work so hard. The food is of a good standard and there is good variety from grilled fish to a salad bar. I have to say the rice pudding is 'amazing' we emailed the hotel direct and... More

Was this review helpful? Yes 7
Barceló C, Gerente at Barcelo Santiago, responded to this review

Dear Immacolata, It is such a pleasure to read a great review, I thank you for the time in submitting it. Every time when we received comments like yours we feel honored and pleased to know we are able to exceed our guest expectations. On the other way I take note of your comment about the rooms to find a... More

Essex
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Me and my boyfriend stayed here the second week of July (10th to 17th) and to be honest I was quite cautious about the stay after reading previous reviews. However I was pleasantly surprised, despite emailing before hand requesting a high room they placed us on level 1 on arrival, instantly I asked for a higher room and the next... More

Was this review helpful? Yes 3
Barceló C, Gerente at Barcelo Santiago, responded to this review

Dear Ktara, Thank you very much for taking the time to share your feedback with us. We cannot thank you enough for your kind comments to the Barceló Santiago. It is particularly pleasant to hear we have met your expectations and you had a great impression of the hotel. Our commitment is to provide the best service, the best food... More

Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We (my girlfriend and I) went to the Barcelo Santiago for a week, second week in July. Firstly, I would certainly go back to this hotel. The rooms are awesome, the food is amazing and varied and the setting of the hotel is really breathtaking. I'll break down the review into a few areas to make it easier. Transfer time... More

Was this review helpful? Yes 16
Barceló C, Gerente at Barcelo Santiago, responded to this review

Dear Guest, Thank you so much for sending us such kind and attentive words, we are very grateful. It is always a pleasure to receive positive feedback from our guests. Those words are the reason of motivation and satisfaction for the entire Barceló Santiago team. Our main aim is to make our guests happy, to give an unique and memorable... More

Norwich, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

As the title suggests this was our first poolside/single destination holiday in over 40 years. The transfer from the airport went smoothly and we were both surprised when we first arrived, The hotel certainly looked the part. We did not get a champagne reception, but that was fine with us as all we wanted to do was get into the... More

Was this review helpful? Yes 6
Barceló C, Gerente at Barcelo Santiago, responded to this review

Dear Guest, Thank you so much for sending us such kind and attentive words, we are very grateful. It is always a pleasure to receive positive feedback. Those words are the reason of motivation and satisfaction for the entire Barceló Santiago team. Our main aim is to make our guests happy, to give an unique and memorable experience, make them... More

Warrington, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Friendly staff, plenty of choice of good food in the restaurant and pizza chicken burgers etc around the pool bar, great daytime entertainment. We had 11, 16 and 18 year old with us and we all had a great time. The pools were lovely, and clean, there were plenty of sunbeds, and both quiet and loud areas around the pools.... More

Was this review helpful? Yes 1
Barceló C, Gerente at Barcelo Santiago, responded to this review

Dear Clare, Thank you very much for taking the time to share your feedback with us. We cannot thank you enough for your kind comments to the Barceló Santiago. It is particularly pleasant to hear we have met your expectations and you had a great impression of our, food, cleanliness and location. Our commitment is to provide the best service,... More

Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from a week long stay at the Barceló Santiago and we weren't disappointed! Food - great quality and choice. Pools - fantastic! Rooms - clean and comfortable (smelly air-conditioner though!)

Review collected in partnership with Barceló Hotels & Resorts

Was this review helpful? Yes 2
Barceló C, Gerente at Barcelo Santiago, responded to this review

Dear Gillian, We do appreciate you took the time to share with us your comments following your last trip to Barceló Santiago. Every time when we received comments like yours we feel honored and pleasured to know we are able to exceed our guest expectations. On the other way I take note of your comment about the air conditioner and... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

After reading some of the reviews on here I was starting to worry about this hotel. As soon as we got to our room (911) I couldn't believe our luck. The view was breathtaking. The room was lovely and clean. And staff were helpful. We switched on the aircon and it was making a really loud noise. We reported this... More

Was this review helpful? Yes 2
Barceló C, Gerente at Barcelo Santiago, responded to this review

Dear Charlotte, Thank you so much for sending us such kind and attentive words, we are very grateful. It is always a pleasure to receive positive feedback. Those words are the reason of motivation and satisfaction for the entire Santiago team. Our main aim is to make our guests happy, to give a unique and memorable experience, make them feel... More

Swindon, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We arrived with not massive expectations however as soon as we got off the coach, we were taken back. It was our first holiday together and I would say it has been one of the best experiences ever. Our room was clean and well maintained throughout our stay and it had AMAZING SEA VIEWS with a balcony. The staff (mainly... More

Was this review helpful? Yes 1
Barceló C, Gerente at Barcelo Santiago, responded to this review

Dear Guest, We appreciate your comments regarding your stay at the Barceló Santiago. It is always a pleasure to receive positive feedback; this is the core of motivation. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience. We look forward to serving you in... More

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Additional Information about Barcelo Santiago

Address: La Hondura 8, 38683 Puerto de Santiago, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Barcelo Santiago 4*
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Also Known As:
Barcelo Santiago Hotel Puerto De Santiago
Barcelo Hotel Santiago
Barcelo Puerto De Santiago
Barcelo Santiago Tenerife/Puerto De Santiago

1,119 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Puerto de Santiago #2 Luxury Hotel in Puerto de Santiago #3 Family Hotel in Puerto de Santiago
Hotel Class
Number of rooms
406

Questions & Answers

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