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All 10 Puerto de Santiago hotels

Be Live Playa La Arena

4.0 of 5 Resort (All-Inclusive)   |   Calle Lajial 4 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain
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79%
Certificate of Excellence 2013
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1,596 people have reviewed this hotel

Traveler rating
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    242
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    37
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (330)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Never done all inclusive before, the kids loved all the food as so did we, hotel was stunning, the staff were friendly and helpful, so much going on for the kids day and night, can not find a fault at all :)

Was this review helpful? Yes 2
Hartlepool
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

A clean hotel with lovely public areas. The rooms are a little old fashioned but spacious, clean with a large balcony. Make sure you request a pool view room on a high floor , we didn't and although we had a view of the mountains and a bit of the sea the rooms on the other side of the hotel... More

Was this review helpful? Yes 1
Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just returned from a week at this hotel. Rooms large, no issues with outside noise, food very good with a varied selection, staff more than helpful. Place was spotless inside and out. Struggling to find fault. Yes the entertainment during the day and in the evening in organised by a French Group (Look) but its not too bad and you... More

Was this review helpful? Yes 1
Kent
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel itself is beautiful and spotless everywhere. The staff obviously work very hard, and we found them very pleasant, especially Damien on reception. The pool areas again are very well kept and clean. We always managed to find a bed, although I'm sure it might be a bit harder in the peak season. The pools were large, but cold... More

Was this review helpful? Yes 1
Oosthuizen, The Netherlands
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel has an impressive entrance with curtains of greenery decking the reception area and the floors are as shiny as mirrors. We were lucky with a room on the 8th floor with wonderful views both over the resort and the beach and the sea beyond with La Gomera visible on a clear day. The sunrises and sunsets were stunning.... More

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Hitchin, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago NEW

Lovely hotel, good food, beautiful grounds and pool areas BUT the entertainment only focussed on the French. We found out at the end of our stay that the entertainment team (and there were many of them!) were employed only to deal with the French customers. At no time during our 10 day stay did one of them speak to us.... More

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Dir_Playa_La_Arena, Gerente at Be Live Playa La Arena, responded to this review

Dear Guest, Thank you for let us know your vision about our hotel, the opinion of our guest is always the best way to improve our services and facilities. That you have not fully enjoyed your stay at our hotel and that we couldn´t meet your expectations is very unfortunate. We always try to pamper our guests with the best... More

Scotland
Top Contributor
79 reviews 79 reviews
32 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 1 week ago

I sometimes wonder whether some of the reviewers have been at the same hotel as I've visited! After a horrible start to our holiday with car hire issues (after a very long wait, being charged 80 euros for petrol and being given a scratched, dirty car with the mirror falling off on the motorway!!) we arrived at Playa La Arena.... More

Was this review helpful? Yes 3
Dir_Playa_La_Arena, Gerente at Be Live Playa La Arena, responded to this review

Dear Customer First of all we would like to express our gratitude for your visit and for dedicating your time and effort to write this review. Feedback of our guests is a very important aspect to us to be able to keep improving our services and to ensure our guests will experience a unique stay in our hotel. We hope... More

Midlands
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a great two weeks, lovely hotel, staff were great, the main public areas are beautifully maintained, the rooms are a good size but are beginning to look a bit tired and could do with a refurb, we never had any issues with the food we always managed to find plenty to eat, i would agree with the thoughts regarding... More

Was this review helpful? Yes 1
Dir_Playa_La_Arena, Gerente at Be Live Playa La Arena, responded to this review

Dear Customer First of all we would like to express our gratitude for your visit and for dedicating your time and effort to write this review. Feedback of our guests is a very important aspect to us to be able to keep improving our services and to ensure our guests will experience a unique stay in our hotel. We hope... More

High Wycombe, United Kingdom
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Hotel is NOT for you. The food is the lowest standard we have ever experienced in the Canary Islands. The meat is of the cheapest cuts and tough and often with gristle. To get anything hot you have to have an Omelette for Breakfast and a Spaghetti meal (when they do it) of an evening as they are cooked... More

Was this review helpful? Yes
Wolverhampton, United Kingdom
Contributor
17 reviews 17 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just what we needed a week of winter sun. The hotel was spotless and we found all the staff to be very good in both the public areas and the restaurant. We were in room 118 which was in a great spot with a lovely balcony over looking the pool and the sea. Ok the food was not fantastic but... More

Was this review helpful? Yes
Dir_Playa_La_Arena, Gerente at Be Live Playa La Arena, responded to this review

Dear Customer First of all we would like to express our gratitude for your visit and for dedicating your time and effort to write this review. Feedback of our guests is a very important aspect to us to be able to keep improving our services and to ensure our guests will experience a unique stay in our hotel. We hope... More

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Additional Information about Be Live Playa La Arena

Also Known As:
Be Live Playa La Arena Hotel
Be Live Playa La Arena Hotel Puerto De Santiago
Spring Hotel Santiago Del Teide
Playa La Arena
Hotel Playa La Arena
Be Live Playa La Arena Tenerife/Puerto De Santiago
Address: Calle Lajial 4 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de Santiago
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Be Live Playa La Arena 4*
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