We have just spent a week in this large hotel, and had an excellent time. The hotel was very clean and obviously well looked after by a very large staff. The room was very comfortable, well cleaned and the towels changed more often than we requested. There was an excellent choice of food in the restaurant, and the serveries were... More

We had a week's all-inclusive package in the Playa la Arena in Tenerife, just south of Los Gigantes. A wonderful hotel with great service, plenty of choice of food, warm weather and no worries. Particularly impressed at how accessible for someone in a wheelchair or with a child's stroller. More

Firstly, do not be put off by the negative reviews on this hotel. We read these after booking and I must admit we wondered what to expect. The hotel is in an excellent area and public areas are stunning - all are kept spotless and the whole hotel strikes you as being immaculate. We found all the staff to be... More

We have recently returned from a week at the La Arena and i did read reviews prior to going but some reviews are in our opinion not fair so we have decided to grade ours as ex hotel managers.1.. if you arrive in the evening there is one receptionist that quite honestly should not work in customer service but dont... More

This being our 3rd visit to this hotel we were looking forward to our trip despite the ownership having been changed in 2011 from Spring Hoteles to BeLive. Sadly we were disappointed. Whilst the hotel itself is still stunningly beautiful with superb gardens and flower hung balconies and a lovely atrium complete with hanging plants and fountains, spotlessly clean and... More

we have just returned from a week at this hotel,we cannot fault the cleanliness position food at this hotel.Very happy with the choice and would recommend More

My wife and I stayed at this hotel in November 2011 for two weeks and having travelled the world staying in 4 or 5star hotels we found little wrong with this hotel. Reading some of the bad reports on Trip Advisor I now find it hard to believe the persons stayed at the same hotel. Of course it is not... More

We have just returned from a 7 night stay at the Playa La Arena. As you turn into the road and stop opposite the abandoned unfinished building, I did have doubts. However when you walk in you it really is WHOA. The reception area is massive, really high with cascading plants. However, its a real shame the reception staff weren't... More

My wife and I visited here for a week from 12th January 2012. This was our 5th visit taken on the same week each year as it encompasses our anniversary and my birthday. Although no longer part of the excellent Spring Group the hotel still delivers a great experience. Here are the differences between Spring Group and the more recent... More