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Be Live Playa La Arena

4.0 of 5 Calle Lajial 4 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain
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Certificate of Excellence 2014
Be Live Playa La Arena
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Be Live Playa La Arena
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1,936 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Northampton, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Having spent ten nights at this hotel in December we will definitely be returning. The hotel was very spacious and very clean. All staff were friendly and went out of there way to help you. Food was good with a variety of dishes at all meals, something to suit all ages. Entertainment team were excellent both daytime and evening. The... More 

Was this review helpful? Yes 1
Inverness, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Overall very good hotel. However on my experience its in danger of going downhill. We had 17 days there. Hotel is VERY clean, staff are great apart from a very officious, bordering on rude,male receptionist, if you get him don't let him put you off, the others are great and very helpful. Rooms are large and comfortable if not well... More 

Was this review helpful? Yes 2
London, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Group of friends for a week. Firstly the..... Good points: Excellent hotel rooms great. Food in main restaurant is excellent. Lots to choose from. Drinks I would say are OK. Beer is mahou decent enough . the rest of the alcohol is local brands but the dark rum did taste close to captain morgans. Whiskey was not nice at all.... More 

Was this review helpful? Yes 4
Jennifer S, Gerente at Be Live Playa La Arena, responded to this review

Dear Customer First of all we would like to express our gratitude for your visit and for dedicating your time and effort to write this review ad feedback of our guests is a very important to us. We will take in consideration all of your comments and we will try our very best to surprise you positively if you consider... More 

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

from the moment we arrived we were happy, beautiful reception hall, with lovely xma decs , the room was very large with lots of space, large clean bathroom, with sep shower and bath , hairdryer and tioletrees, choice of food great with food being cooked for you on sight. lovely pool, with restaurant to hand, endless supply of food and... More 

Was this review helpful? Yes 2
Jennifer S, Gerente at Be Live Playa La Arena, responded to this review

Dear Guest, We would like to thank you for your detailed feedback regarding your stay in our Be Live Playa La Arena. It is a great pleasure to read how much you have enjoyed our services and facilities. We believe that there does not exist any better publicity than the experience of our guests. We hope to have the pleasure... More 

Southampton
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I hope this review is encouraging to those who have read less than positive reviews. My friend and I had a great week's holiday 6 - 13 January. Every one of the staff we encountered was friendly and helpful. We each had a room at the side of hotel on the second floor and were very happy with our rooms.... More 

Was this review helpful? Yes 2
Jennifer S, Gerente at Be Live Playa La Arena, responded to this review

Dear Guest, First of all we would like to thank you for your stay in our Be Live Playa La Arena and for taking the time to write your friendly comment regarding your experience here on Tripadvisor. It is a great pleasure to read how much you have enjoyed your stay among us and we are delighted that our service,... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I agree with review posted by irenmBingley, I returned yesterday having spent a week as a solo traveller on all inclusive board, I was given a room overlooking the road, not attractive and asked to move which cost me 60 euros more , if the room was available why couldn't I have it for the price I had already paid... More 

Was this review helpful? Yes 2
Jennifer S, Gerente at Be Live Playa La Arena, responded to this review

Dear Guest, Thank you for let us know your vision about our hotel, the opinion of our guest is always the best way to improve our services and facilities. That you have not fully enjoyed your stay at our hotel and that we couldn´t meet your expectations is very unfortunate. We always try to pamper our guests with the best... More 

Eldwick, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

From the infrastructure of this hotel you can tell that this hotel was once very classy, but has now seen better days. The entrance is still impressive and the sea view room we booked was spacious, as was the balcony, the furniture was ok, looking its age a bit but acceptable. The dining experience though was bad. The food was... More 

Was this review helpful? Yes 3
Jennifer S, Gerente at Be Live Playa La Arena, responded to this review

Dear Guest, Thank you for let us know your vision about our hotel, the opinion of our guest is always the best way to improve our services and facilities. That you have not fully enjoyed your stay at our hotel and that we couldn´t meet your expectations is very unfortunate. We always try to pamper our guests with the best... More 

stirling
Top Contributor
64 reviews 64 reviews
28 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 1 week ago

I read all the reviews before I went, and yes they were mixed, but reading between the lines I thought I would give it a try I always give a fair and true review This may be a bit lengthy but please bear with me as if you want to go it is important you are aware of all the... More 

Was this review helpful? Yes 7
Jennifer S, Gerente at Be Live Playa La Arena, responded to this review

Dear Client Firstly I would like to thank you for taking the time to write to us about your recent holiday. After carefully analyzing your review, we do not understand why you never reported any problems to our Front desk service or myself which would have given us the opportunity to solve any inconvenience you may have encountered. I am... More 

1 review
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the hotel 6th - 13th January. We picked this hotel for our honeymoon due to wanting a quiet break and knew that Los Gigantes was not big with night life. The plus sides: the lobby was wow, walking in did have such an amazing site. The pools were lovely and clean but a little cold. The room... More 

Was this review helpful? Yes 9
Jennifer S, Gerente at Be Live Playa La Arena, responded to this review

Thank you very much for sharing your opinion in Tripadvisor, we strongly believe that listening to our guests is the clue to success. Please accept our most sincere apologies for not being able to fulfill your expectations. That you have not enjoyed your stay this time at our hotel and that we couldn´t meet your expectations is very unfortunate. We... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very good hotel!!!! Nice for visiting with children!!! Very clear hotel! Nice food, pools, beach. Clear ocean. Special thanks for animation team!!! Alejandro and Sasha the bests👍👍👍‼️‼️‼️ Thank you‼️ Alex from Saint-Petersburg 🇷🇺

Was this review helpful? Yes 1
Jennifer S, Gerente at Be Live Playa La Arena, responded to this review

Dear Customer First of all we would like to express our gratitude for your visit and for dedicating your time and effort to write this review. Feedback of our guests is a very important aspect to us to be able to keep improving our services and to ensure our guests will experience a unique stay in our hotel. We hope... More 

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Additional Information about Be Live Playa La Arena

Address: Calle Lajial 4 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Be Live Playa La Arena 4*
Number of rooms: 432
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TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, HotelTravel.com, Despegar.com, Priceline, Orbitz, TripOnline SA, Odigeo and Tingo so you can book your Be Live Playa La Arena reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Be Live Playa La Arena Hotel Puerto De Santiago
Spring Hotel Santiago Del Teide
Be Live Playa La Arena Tenerife/Puerto De Santiago
Hotel Style:
#1 On the Beach Hotel in Puerto de Santiago
#3 Family Hotel in Puerto de Santiago
#3 Luxury Hotel in Puerto de Santiago

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