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All 10 Puerto de Santiago hotels

Luabay Costa Los Gigantes

4.0 of 5 Hotel   |   Juan Manuel Capdevielle 8 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain
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Luabay Costa Los Gigantes
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A recent review
5 of 5 stars reviewed yesterday
christine451 Newcastle upon Tyne, United Kingdom
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1,892 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Newcastle upon Tyne, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed yesterday NEW

We returned from a 9 night stay on the 16/4/14. The hotel complex is huge but very well organised. There are two pools, the activity pool with slide and inflatables allowed (warmer than the quiet pool) and the quiet pool which we used, no inflatables but it does have a children's paddling pool alongside! There is a snack bar by... More

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Somerset, England
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at this hotel during the first week of the Easter holidays with our two young children (aged 3 and 4). We cannot praise this hotel enough. We thought it was a very well run and managed hotel. The rooms were spacious, cleaned regularly with fantastic views over the sea. We didn't witness any bugs during... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Rooms - Cleaned daily and plenty of space for the 4 of us. Beds were hard but comfortable. Ask for more pillows as you only get one. Received within 10 minutes of asking. Service - Everybody friendly and helpful. If you are nice to them you get the same back!! Cleanliness - Can not fault Food - Main restaurant very... More

Was this review helpful? Yes 1
Devon
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here Easter hols, full of families, would not recommend for couples. Food great, especially freshly made paella every day at the snack bar, hotel had lovely views and sunsets, staff work very hard, we had a couple of issues in the room they were fixed straight away. Pools great, different areas at night to sit in. Entertainment low key... More

Was this review helpful? Yes 1
Nottingham, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Just returned from a great week at Luabay Costa Los Gigantes. I have to say that I really wonder if the negative reviews are genuine or about the same hotel. We are fussy and have high standards all of which were met. We really cannot think of any negatives. The place is beautiful, clean, well run with amazing views to... More

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North Shields, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We returned from a week's holiday yesterday and were a party of 2A+2C (age 7 and 10). The hotel complex is of a good standard. We stayed in M301 which overlooked the "busy"/"noisy" pool which we didn't find busy or noisy at all - I have been to far noisier 4* hotels in the past. Yes it played music but... More

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Henley, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The title of this review sums up everything about this hotel. Very suitable for children;parents just tag along doing things their children tell them to do,from the huge overcrowded noisy pool to the so called 'quiet pool(not),to join the parents and babies in the paddling pool. Nappies everywhere. This continues all day long until evening,when many of them amble off... More

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I would recommend the suncare rep who sold us some aloe suncare products. I have the best tan ever. I normally just go pink and blotchy! Our accommodation was great, when we managed to get in. You had to make several attempts and get the knack of opening the door, pushing the handle just the right amount of up before... More

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Surrey, England
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from the Luabay. Our second visit and every bit as impressive as the first time. We feel very at home there now and our children adored the pool with the water slide. But it's not just about the kids, the spa was so relaxing and the food was a joy. Fresh, beautifully displayed and always a good choice... More

Was this review helpful? Yes 1
administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear DaveSurrey_England, Thank you so much for such a fantastic review of Luabay Costa Los Gigantes. It is very gratifying to know that our service and the facilities of the hotel are so highly appreciated. Being called the “jewel of the Canaries” is very honourable. We already passed on your comments regarding the food choice, cleanliness and spa service to... More

Carnoustie
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel 4 years ago when it was only a year old & on returning, we were very impressed with how well the hotel has been maintained. I emailed ahead for a certain room type & location which we were given - thank you! On arrival I asked for the room floor to be mopped as it... More

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administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear BrendaZlata, First of all let us thank you for such a detailed review of Luabay Costa Los Gigantes! We are happy to know that you chose our hotel for your holidays again and spent such a lovely time with us! We would also like to thank you for your kind words regarding the food variety and quality. Our chefs... More

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Additional Information about Luabay Costa Los Gigantes

Also Known As:
Luabay Costa Los Gigantes Hotel Puerto De Santiago
Luabay Costa Los Gigantes Hotel
Costa Los Gigantes Hotel
Luabay Costa Los Gigantes Tenerife/Puerto De Santiago
Address: Juan Manuel Capdevielle 8 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de Santiago
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Puerto de Santiago
#1 Luxury Hotel in Puerto de Santiago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Luabay Costa Los Gigantes 4*
Official Description (provided by the hotel):
It has been designed down to the smallest detail for familes and couples wishing to spend their holidays in an incomparable location, enjoying our excellent facilities to the full. Our 1800m2 spa will help you to wind down and if you’re coming with the family, you couldn’t do better; our suites with independent lounge are all you could ever ask for. ... more   less 
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