We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Luabay Costa Los Gigantes

4.0 of 5 Juan Manuel Capdevielle 8 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Luabay Costa Los Gigantes
Professional photos View all
Browse nearby
Luabay Costa Los Gigantes
Write a Review

2,062 reviews from our community

Traveler rating
    982
    684
    249
    85
    62
See reviews for
1,270
494
15
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (384)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2062)
  • Mar-May only
    (580)
  • Jun-Aug only
    (501)
  • Sep-Nov only
    (448)
  • Dec-Feb only
    (533)
All months
Manchester, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Returned from Costa los gigantes on 8 October after spending two weeks at the hotel,As a couple with a three year old we wanted pool fun,kids club and mini disco to keep our bundle of energy entertained,and that is what our holiday turned out to be.Fun and games for kids and adults around the main pool throughout the day but... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for a week in October. The staff are very friendly and the rooms are very spacious and clean with great sea views. There are plenty of activities going on for adults and kids. We enjoyed the on site SPA so much that we used it a couple of times and would thoroughly recommend it. Although the first... More

Was this review helpful? Yes 2
ABERDEENSHIRE
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is the 5th time we have been at this hotel over the past 6 years and it gets better each time. Little changes made each time we come back. We did travel outwith the school holidays this year so it was a bit quieter but I have been in the holidays before and its been busy but not too... More

Was this review helpful? Yes 1
Cardiff, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

After coming on holiday to teneriefe for the past 10 years we eventually made our way around to staying at luabay costa los gigantes. i travelled with my husband and child after a pleasant flight and bus ride we arrived and i must say we were thrilled with this hotel. fantastic staff though out, clean friendly and helpful. loved the... More

Was this review helpful? Yes 2
administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear Nhorsell, It is such great news that after 10 years of holidaying in Tenerife, you made your way to stay at Luabay Costa Los Gigantes. All our staff make a great effort to ensure our guests are happy and satisfied and enjoying their holidays to the fullest. We are thrilled to hear we achieved this primary goal and will... More

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived aroung mid night. Beautiful hotel. Lovely friendly staff. Were taken to our room by transport, or you could make your own way. Rooms were spacious and clean, lovely sea view. Plenty of activities for children and adults through the day and evening. Lots of activies around the pool. Plenty of sun beds around the pools, with umberellas. Holiday... More

Was this review helpful? Yes 5
administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear Christina, Thank you for such a wonderful review of your recent holiday at Luabay Costa Los Gigantes. Please rest assured that all your kind words regarding our staff, food quality and cleanliness of rooms and common areas will reach the related departments. Such positive feedback always encourages us to work harder and offer best holidays possible to our guests,... More

Shaftesbury, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in a lovely room with stunning views, such a bonus after 'limited sea view' on our booking!! Good food, shame about the flies. Good entertainment, the magic show was VERY good. Although we travelled as a couple, we are parents, so didn't really mind as it was clear that it is a family resort. Tempted to bring our children... More

Was this review helpful? Yes 3
administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear RStabb, In the first place, we would like to thank you for sharing your holiday experience with all Trip Advisor users. It is always a pleasure to hear that our guests have a good time in our resort and would like to come back for their next holidays. We would also like to thank you for your kind words... More

London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived at 12pm at night. The check in was rather swift. We were given a photocopied sheet of the map of the hotel and was told were our room was and was given the map. This hotel is rather big and there was no one to help us to our room in the middle of the night. It would... More

Was this review helpful? Yes 2
administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear Shula 22, Thank you very much for choosing us for your holidays.Firstly, it is true that our hotel is very family-oriented. However, we also cater for all the couples visiting us during the year. We offer them the bali beds, as an exclusive area to enjoy peacefulness, several offers in our Spa..etc We would like to thank you for... More

Braine-l'Alleud, Belgium
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is a great place where to go for vacation with kids. It has everything you want. Nice size rooms, that get cleaned every day. Good food, choice is ok, food is fresh (however, we stayed for almost two weeks and at the end we had a difficulty to choose what we liked - food quickly repeats itself). There... More

Was this review helpful? Yes 3
administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear Marie S, First of all, thank you very much for sharing your experience with us and the rest of the Trip Advisor community. We feel really proud when you describe your stay with us and you tell us about the great rooms, the food, facilities and when you emphasize the cleanliness of the hotel and how friendly our staff... More

Boras, Sweden
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were there on a winter break and now, seven months later, I am realising the trip was was not too memorable, though it was enjoyable at the time. We liked the food, especially the typical Canary food. Lots of options and nicely displayed. We had a huge suite that was unfortunately near the road and was loud in the... More

Was this review helpful? Yes 2
administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear 83EM, First of all,thank you very much for choosing us for your holidays and for sharing your experience with the rest of the TripAdvisor Community. Thanks a lot for your kind words regarding our food, the huge suite you had, our cleanliness and entertainment. It is a pleasure to read such wonderful things. Regarding the improvements you suggest, we... More

glasgow
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was our 2nd time at this hotel hubby and 2 and 4 year old. Rooms good size and Storage is good. Food is a good variety but long queues for grill section. Excellent entertainment kids club good and girls in creche fab every one works very hard all day. Now the one thing that spoiled our holiday was on... More

Was this review helpful? Yes 5
administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear 1Sharon6, First of all, I would like to thank you for sharing your opinion about your stay in our hotel. We highly appreciate your words regarding our rooms, our food variety and entertainment. We are sorry to hear you had such an inconvenience when you were visiting us and that this led to a negative feeling towards our hotel.... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Luabay Costa Los Gigantes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Luabay Costa Los Gigantes

Address: Juan Manuel Capdevielle 8 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Luabay Costa Los Gigantes 4*
Number of rooms: 518
Reservation Options:
TripAdvisor is proud to partner with Expedia, Venere, Booking.com, Hotels.com, Travelocity, Orbitz, Otel, Despegar.com, TripOnline SA and Tingo so you can book your Luabay Costa Los Gigantes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Luabay Costa Los Gigantes Hotel Puerto De Santiago
Costa Los Gigantes Hotel
Luabay Costa Los Gigantes Tenerife/Puerto De Santiago

1,582 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1269)
Viewed
Pool/beach area (173)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (117)
Viewed
View from room (79)
Viewed
Hotel & grounds (286)
Viewed
Dining (92)
Viewed
Family/play areas (58)
Viewed
Bathroom (12)
Viewed
Other (451)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (310)
Viewed
Amenities (112)
Viewed
Delfin Pool (11)
Viewed
Restaurants and Bars (49)
Viewed
Suite with Ocean view (60)
Viewed
The Hotel (74)
Viewed
Trebol Pool (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (4)
Viewed
Hotel & grounds (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay