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All 10 Puerto de Santiago hotels

Luabay Costa Los Gigantes

4.0 of 5 Hotel   |   Juan Manuel Capdevielle 8 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain
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A recent review
5 of 5 stars reviewed 3 days ago
434Mary Dublin, Ireland
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1,965 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (370)
Date | Rating
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English first
Dublin, Ireland
1 review
5 of 5 stars Reviewed 3 days ago NEW

Excellent family holiday in July with two children aged 7 and 9, Hotel was very clean and food was of a high standard, Kids clubs, poolside entertainment and night entertainment were great. Swimming lessons and football academy were very good. First Choice and Luabay activities were varied and creative. All staff were very helpful .I would highly recommend this holiday... More

Was this review helpful? Yes 1
administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear Mary, Thank you very much on behalf of the whole Luabay Costa Los Gigantes Team for sharing your lovely experience in our hotel with the rest of the Trip Advisor community. Those nice words regarding our food, staff and cleanliness are very important for us so that we can continue in the same line of hard work for our... More

Lanark, United Kingdom
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was a family holiday for myself, husband , daughter, son in law and 2 granddaughters. stunning scenery with sea view from our rooms. All staff were extremely polite helpfull and very tentative. There was so much to do for kids with the kids clubs including swimming lessons, archery, football many more sports , dancing drama something to suit for... More

Was this review helpful? Yes 3
administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear Minx50, Thank you very much for the excellent comments about Luabay Costa Los Gigantes Hotel in your recent stay. Thanks for the positive comments about our fantastic and helpful staff. Thanks also for the good comments about our food, facilities and entertainment. These are great comments which help us to continue growing and providing our customers the best of... More

Cheshire, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

We have just returned from one of the most relaxing holidays ever. The hotel was just as we remembered it with beautiful views from the bedroom and excellent food. We especially enjoyed chatting with the Polish Chef who delighted us with his food. There was a quiet pool area as well as another large one where we could read and... More

Was this review helpful? Yes
administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear Eileen, Thank you very much for your kind words regarding your recent stay in our hotel and for the time you have spent sharing your comments with all the Trip Advisor Community. We are glad to hear that you had a relaxing holiday in our hotel. Comments regarding our location, views and food are highly appreciated. We really hope... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My husband and I spent 2 week holiday here with our 2 girls age 9 and 11. We had a very enjoyable stay. Hotel was kept very clean and food was good too. My girls were constantly entertained with the kids clubs, the reps were very professional and friendly. Overall we had a fantastic time and would definately recommend for... More

Was this review helpful? Yes 1
administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear Anne-Marie T, First of all, I would like to thank you on behalf of the Luabay Costa los Gigantes Team for such a great comment regarding our hotel. Those positive comments regarding our cleanliness and staff make us feel really proud of our job! These comments help us continuing working hard for all our guests. Once again, thank you... More

cardiff
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I have recently returned from a two week holiday at the HV tenerife/luabay, and yet again it was brilliant!! We stayed at the end of June and this was our second visit in two years and we are looking to return in two years time. The staff are really friendly and helpful and work so hard with a smile(mostly) on... More

Was this review helpful? Yes 1
administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear CardiffClarebear, Thank you for your kind words regarding your recent stay in Luabay Costa Los Gigantes. We are very glad to hear you have chosen our hotel for your holidays twice already and would like to visit us again in two years! We are also pleased you enjoyed our little treat for your parents´ wedding anniversary and your birthday,... More

Tipperary, Ireland
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in luabay for nine days and I wished I had booked a longer visit we traveled from Ireland in a group of 17 ranging from adults to kids and teenagers when we arrived the lady at reception put us all together on same block when we told her we were a group very helpful and friendly I could... More

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administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear harristipp, It is always a pleasure to receive such nice reviews regarding Luabay Costa Los Gigantes. We are happy to know that we managed to offer you ¨best holiday ever¨ and you enjoyed your time in Tenerife so much. Please be sure that we will pass on your words to all our departments, especially to our animation team who... More

Bristol, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

First time at an all inclusive and Holiday Village with a two and seven year old, couldnt have asked for anything more to be honest? we were in C block by the quiet pool perfect for us, great choice of food in the evening although kids struggled without baked beans to wet the food in the evenings, breakfast they were... More

Was this review helpful? Yes 1
administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear madobox123, We would like to thank you for such an amazing review of our hotel. It is always a pleasure to know that our guests enjoy their holidays with us so much! We also appreciate your kind words about our staff, entertainment and hotel facilities and will share your comment with all the departments involved. We also took note... More

Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We arrived at night and were impressed with the hotel, it is beautiful. I was disappointed first choice did not arrange a rep to be on the transfer bus and we basically got on the bus with a driver. We were given no info except for an A4 sheet of paper, not great for 4 star treatment. Cons- the reps... More

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administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear Dean1301, Thank you for taking time to write such a detailed review of your recent stay at Luabay Costa Los Gigantes. We regret that your experience with holiday reps was not entirely satisfactory, but we are glad you enjoyed your time in Tenerife. Thank you for your kind words about our food quality, fantastic staff and pool areas. We... More

Newcastle upon Tyne, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a Suite that was right next to the hotel Reception but had to walk half a mile to get there as the gate was kept locked, so not suitable for anyone with walking disability's. Plenty of things for children to do and good entertainment. Dining room very well organized as when it was full the dining room opposite... More

Was this review helpful? Yes
administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear Joan C, First, let us thank you for choosing Luabay Costa Los Gigantes for your holidays and for taking time to share your impressions regarding your stay with all Trip Advisor users. We are very grateful for your comments on our entertainment team, wide selection of food and pleasant staff. The entire Luabay team works very hard to offer... More

Bingley, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Second visit, first in November 2013 and again in April 2014. Fantastic stay both times. Staff, food, rooms first class. Plenty of sun beds round all pools and always lovely and clean every where Hoping to book again this November

Was this review helpful? Yes 3
administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear Chriswestie3, First of all, thank you very much for sharing your experience with the whole Tripadvisor Community. Thanks a lot for your kind words regarding our staff, food,facilities...etc and of course, for your loyalty and for choosing us once again for your holidays! We feel really proud to hear that you had an excellent holiday with us! We are... More

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Additional Information about Luabay Costa Los Gigantes

Address: Juan Manuel Capdevielle 8 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Luabay Costa Los Gigantes 4*
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Also Known As:
Luabay Costa Los Gigantes Hotel Puerto De Santiago
Costa Los Gigantes Hotel
Luabay Costa Los Gigantes Tenerife/Puerto De Santiago

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Puerto de Santiago #1 Luxury Hotel in Puerto de Santiago
Hotel Class
Official Description (provided by the hotel)
It has been designed down to the smallest detail for familes and couples wishing to spend their holidays in an incomparable location, enjoying our excellent facilities to the full. Our 1800m2 spa will help you to wind down and if you’re coming with the family, you couldn’t do better; our suites with independent lounge are all you could ever ask for. ... more   less 
Number of rooms
518

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