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Luabay Costa Los Gigantes

4.0 of 5 Juan Manuel Capdevielle 8 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain
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Luabay Costa Los Gigantes
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Luabay Costa Los Gigantes
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2,154 reviews from our community

Traveler rating
    1,021
    722
    258
    89
    64
See reviews for
1,309
521
17
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (403)
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wales
Contributor
20 reviews 20 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

The food is hot and the pools are cool. The San Miguel beer is free flowing and cold. The weather is very warm. The showers are nice and warm. The air conditioning unit makes the room quite cool when it is to warm and quite warm when it is to cold. I would recommend very highly.

Was this review helpful? Yes 2
Be Live F, Director General at Luabay Costa Los Gigantes, responded to this review

Dear Tothefinal, Firstly, let us thank you for choosing our hotel for your holidays and for your warm feedback! It is a pleasure for us to know that you enjoyed the time spent with us! We highly appreciate your observations regarding general temperatures and we would like to thank you for emphasizing correctness of them! Moreover, please receive our gratitude... More 

Manchester, United Kingdom
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here with friends.. nice place clean and quite lavish.. High standard of decoration throughout the hotel and rooms. Good was good quality, a little repetitive and not very hot sometimes but there was a microwave which I used often. Lots of variety of foods international buffet. A la carte was ok not the best but 10/10 for effort in... More 

Was this review helpful? Yes
Be Live F, Director General at Luabay Costa Los Gigantes, responded to this review

Dear Julie f, Firstly we would like to express our gratitude for choosing our hotel for your holidays and for sharing your experience with other Trip Advisor users. We are glad to hear that you had enjoyable stay in our resort! We strive to please our guest to the fullest so your nice words regarding decoration, food quality or cleanliness... More 

north east
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Arrived on 7th dec for 1 week 4 adults and 2 children, oh I wish we coukd have stayed longer. We were in block a next door to each other, rooms clean, hairdryer, mini fridge , tv ,safe cost 22 euro for the week but was large enough for us all to use. No complaints, food was fantastic so much... More 

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Be Live F, Director General at Luabay Costa Los Gigantes, responded to this review

Dear NorthEastSunshine, We are very grateful you decided post your wonderful feedback on Trip Advisor page! It is always pleasure for us to know that our guests enjoy their holidays in our hotel so much. We do our best to please our guests, so thank you for appreciating our commitment! Your nice words encourage us to maintain our standards and... More 

stafford
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

stayed 5th to the 12th december at this brilliant hotel.once checked in a golf buggy then drops you near your room.On entering the room the hallway had cupboards with hanging space and the good size bathroom on your right which has toilet bidet and shower over bath.Past this you enter the lounge which has fold down bed ,television,small fridge tea/coffee... More 

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Be Live F, Director General at Luabay Costa Los Gigantes, responded to this review

Dear StaffordRoblynn, Firstly, let us thank your for sharing your holidays experience with Trip Advisor community! We are sure that your wonderful feedback will assuage every potential concern of Trip Advisor users and will encourage them to visit our resort! Our underlying aim is to offer our guests enjoyable holidays so we are proud that we achieved our goal! We... More 

nottingham
Contributor
13 reviews 13 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Brilliant hotel, the best holiday village property we've stayed in. Food was fab and plentiful, the facilities are brilliant and the staff were great. Only couple of niggles were that friends with a disabled child were left without a room after a breakdown in communication between the hotel and travel republic. Also, as really annoys me with a lot if... More 

Was this review helpful? Yes
Be Live F, Director General at Luabay Costa Los Gigantes, responded to this review

Dear Becmeadz, First of all, we would like to thank you for taking time and sharing your experience regarding your recent stay at our hotel. We are honoured to receive such nice words from you describing hotel’s facilities, staff, food. They make as sure that we are on the right path to make our guest holidays pleasant. However, we constantly... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

What an amazing holiday we have just got back from I have 2 boys aged 7 + 4 and this hotel was perfect for them The rooms are cleaned everyday/ towels changed the free mini bar was a nice touch as they get up 3 hours before breakfast starts and can have a drink watch cartoons 👌 The soft play... More 

Was this review helpful? Yes
Be Live F, Director General at Luabay Costa Los Gigantes, responded to this review

Dear kgoldtho, First of all, we would like to thank you for taking time to write your wonderful feedback on Trip Advisor page! We are really pleased when we read your holiday’s experience, which you described in such a nice way! We highly appreciate your words regarding cleanliness, mini bar refilling, playground area, food or kids club. It is an... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for 12 nights and travelled with wife n 3 kids(7,9,10 yrs). Have to say we had a fantastic time. Kids were entertained all day as were the adults if you chose to take part( we did plenty) . Met some really nice people which was a bonus. We booked direct with hotel and were given a free boat... More 

Was this review helpful? Yes 2
Be Live F, Director General at Luabay Costa Los Gigantes, responded to this review

Dear Mark T, Firstly, we would like to express our gratitude for your wonderful feedback! We are delighted to receive such nice words from you! We perceive them as a proof that our work is worth of commitment! It is a pleasure for us to read your nice comments about food, entertainment or trip we offered you. We assure you... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My girlfriend and I booked a weeks holiday here in November 2014. It was a late deal, so in all honesty we did very little research prior to our visit. For an overall experience I think you'd struggle to beat this place. The views are stunning and the hotel has been well designed to allow guests to take advantage of... More 

Was this review helpful? Yes 1
Be Live F, Director General at Luabay Costa Los Gigantes, responded to this review

Dear Andy T, Firstly, we would like to express our gratitude for your decision to post a review on Trip Advisor page! Such a wonderful review! We are really delighted to hear that your stay at our hotel was so pleasant and elicit nice memories about Tenerife! We highly appreciate your nice words regarding quality and variety of food, hotel’s... More 

Norway
2 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We went there on off-season,so it was very quite and peacefull. We were extremely lucky with the weather. This was one of the best holidays ever. Hotel is full of children and there are lot of activities for kids. If you travel without kids experience might be worse. Food in all-inclusive was varying everyday with different theme. There were always... More 

Was this review helpful? Yes
Be Live F, Director General at Luabay Costa Los Gigantes, responded to this review

Dear Raijsepp, First of all, please accept our sincerest thanks for your time spent with us and for you wonderful feedback! Our underlying purpose is to offer our guest pleasant and enjoyable holidays, so we are proud that we achieved our aim! We highly appreciate you kind words regarding activities for children, food, swimming pools, spa or room standards. However,... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

My friend and I went on holiday to this hotel at the beginning of November this year with her two young children. We paid above the odds as it was the only place that said they still done kids club at that time of year. We were late arriving and when we finally got there no one even offered us... More 

Was this review helpful? Yes 1
Be Live F, Director General at Luabay Costa Los Gigantes, responded to this review

Dear Kiwi2k14, First of all, we would like to thank you for taking time and sharing your holidays experience with Trip Advisor community. However, we are really sorry to hear that your experience turned out to be such negative. We are truly concerned about the unfortunate experience you encountered with our service and facilities. We work hard to satisfy our... More 

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Additional Information about Luabay Costa Los Gigantes

Address: Juan Manuel Capdevielle 8 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Luabay Costa Los Gigantes 4*
Number of rooms: 518
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Also Known As:
Luabay Costa Los Gigantes Hotel Puerto De Santiago
Costa Los Gigantes Hotel
Luabay Costa Los Gigantes Tenerife/Puerto De Santiago
Hotel Style:
#1 Luxury Hotel in Puerto de Santiago
#2 Family Hotel in Puerto de Santiago

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