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All 10 Puerto de Santiago hotels

Luabay Costa Los Gigantes

4.0 of 5 Hotel   |   Juan Manuel Capdevielle 8 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain
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A recent review
4 of 5 stars reviewed yesterday
William G Erskine, United Kingdom
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2,004 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (377)
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English first
Erskine, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Los Gigantes hotel has stunning views,we paid extra for a sea view and it was certainly worth it,the scenery was amazing! The hotel which was adults only was comfortable, the food was good and the staff were very friendly with one or two exceptions.The resort is quiet compared to other parts of Tenerife but ideal for a relaxing break. We... More

Was this review helpful? Yes 1
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just back from our third stay at the Luabay, (Holiday village tenerife to travel companies). We first stayed at hotel in October 13', We all loved it so we went back in April this year and again this month. We are a family of 4, the kids are 7 and 10, and we booked our last two visits direct with... More

Was this review helpful? Yes 1
Bristol
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I will start by thanking the hotel reservations team. In 30 years of adult holidays I don't think I have ever had a special request granted. Here I asked for 2 things by emailing the hotel direct - a split level room and diet coke in the room fridge rather than standard coke (my husband is diabetic). They sorted both... More

Was this review helpful? Yes 3
Newcastle upon Tyne, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Myself and my husband have just returned from an amazing 2 week stay at this hotel....I could not recommend this hotel enough...immaculately clean rooms...beautiful well kept surroundings...food to suit any preference...I could go on and on!! Week one...it was our honey moon...we we're welcomed into our room with a personalized postcard..fresh fruit..and a lovely bottle of Cava... As we were... More

Was this review helpful? Yes 2
East Sussex
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We just love this hotel. This time our 8th visit and we took out some more newbies - both adults and children (11 of us in total) and all returned saying what fab holiday. Kristina & her all staff, as usual, very accommodating to us all especially to those celebrating their birthdays. The Bali beds are a real asset &... More

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Belfast, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow - for those of you out there with Coeliac Disease who are wondering whether to book this hotel - have no fears, it is fantastic. My son has Coeliac Disease and we finally plucked up the courage for the first time since diagnosis to go on a fully inclusive holiday. We have been to the hotel before and knew... More

Was this review helpful? Yes 4
administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear Sam T, It is a pleasure to receive such fantastic comments regarding our hotel. Thank you for letting us know what a wonderful time you and your family had with us. We have already shared your feedback with our chefs to make them know how well they catered for your son and to encourage them to keep doing such... More

Cardiff, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Just 40 minutes from the airport, we didn`t arrive until midnight, so we desperately wanted our beds.............we got to our room to find that the sofa bed had already been made up for us, so a great start!! Our room D302, was spacious and VERY clean. The maids came every day to clean the room. We had a great view... More

Was this review helpful? Yes 3
administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear valued guest, Thank you for taking the time to write your opinions and comments regarding your stay with us. We regret the hotel did not entirely meet your expectations and would like to let you know that we take note of each and every guest's observations, complaints and suggestions, always with the aim of improving. Your constructive feedback will... More

Hertfordshire, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

If you are looking to take kids to this hotel, read this review as i am writing this from my perspective. (a 12 year old boy on holiday with his parents). The coach journey to the hotel is quite serene and you have a great view of the sea from certain places on the road. It takes about 40 mins... More

Was this review helpful? Yes 1
administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear grapevine45, Thank you so much for such an original review of your holidays at Luabay Costa Los Gigantes. It is quite enlightening to see our hotel and service that we provide from a point of view of a child. It is great that you enjoyed your time in the swimming pools and were able to book a couple of... More

Stoke-on-Trent, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked a 7 night stay at this hotel. We really enjoyed our stay here. The hotel was lovely and we all enjoyed the evening entertainment. The only downside was the smell of drains in our bathroom although we complained and maintenance tried to fix the problem it wasnt solved.

Was this review helpful? Yes 4
administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear jojowss, Thank you for letting us know how you spent your holiday at Luabay Costa Los Gigantes. We are happy to know the time spent with us turned out to be an enjoyable break in the sun. We also welcome your comments regarding the drain issue in the room and will look into this problem in detail, so that... More

Abingdon, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've just got back from a week at Luabay/Holiday Village Tenerife. We couldn't fault it for a holiday in the sun wit our 7yro. The food was great, entertainment was fun...a little cheesy and Butlins-ey, but kept our daughter happy, with is all that makes our stay a good one too. We stayed in D207 which on our first evening... More

Was this review helpful? Yes 4
administrador_luabay, Director General at Luabay Costa Los Gigantes, responded to this review

Dear Ruth H, First of all, we would like to thank you for sharing your holiday experience with all Trip Advisor users. We are glad to hear your holidays at Luabay Costa Los Gigantes were enjoyable and relaxing! It is also great to hear you appreciated the room allocation and although initially were apprehensive about it, in the end it... More

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Additional Information about Luabay Costa Los Gigantes

Address: Juan Manuel Capdevielle 8 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Luabay Costa Los Gigantes 4*
Reservation Options:
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Also Known As:
Luabay Costa Los Gigantes Hotel Puerto De Santiago
Costa Los Gigantes Hotel
Luabay Costa Los Gigantes Tenerife/Puerto De Santiago

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Puerto de Santiago #1 Luxury Hotel in Puerto de Santiago
Hotel Class
Official Description (provided by the hotel)
It has been designed down to the smallest detail for familes and couples wishing to spend their holidays in an incomparable location, enjoying our excellent facilities to the full. Our 1800m2 spa will help you to wind down and if you’re coming with the family, you couldn’t do better; our suites with independent lounge are all you could ever ask for. ... more   less 
Number of rooms
518

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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