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Be Live Family Costa los Gigantes

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Juan Manuel Capdevielle 8 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain (Formerly Luabay Costa Los Gigantes)
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Be Live Family Costa los Gigantes
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2,716 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (537)
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Manchester, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

We arrived at the hotel at 11pm and were given a packed lunch which was left in the room. After travelling for ten hours that day and this being a four star hotel we would have expected the buffet restaurant to be open as has been the case when we travelled to Egypt and Turkey. We have stayed at Holiday... More 

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for 10nights in December 2014. The first room we had was right at the bottom of the complex and although it was a lovely large room it was just to far away from the pools, so they swapped us the next day no questions asked. The food here was amazing. Always plenty of choice and always warm... More 

Was this review helpful? Yes 1
Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear Dan A, Firstly, we would like to thank you for choosing Be Live Family Costa Los Gigantes for your holidays. It has been a pleasure to have you and your family as a guest at our hotel! It is great to hear you enjoyed your stay with us so much and it is lovely to hear that the food... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Sarah,myself and our six children stayed in this very impressive hotel for 2 weeks in July. What can I say about our experience ? This was one of the finest hotels that we have been in. From the moment we arrived we were treated very professionally. All the staff were wonderful, right down to the cleaners and very friendly. We... More 

Was this review helpful? Yes 3
Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear Jimmy B, First of all we would like to express our gratitude for choosing our hotel and secondly for taking time to share your holidays experience with Trip Advisor community. It is a extremely pleasure for us to read your feedback! Our priority is guest’s satisfaction, and we are glad that we have achieved our aim in this case!... More 

Leicester, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Me and my husband took our 3 children aged 1-8 here and we could not have been more impressed with the staff in particular. From the waiting/restaurant staff that never grew bored of high fiving our 1 year old during meals, and the entertainment staff that looked after our 6-8 year olds during any session they wished to join, and... More 

Was this review helpful? Yes
Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear Michelle D, Thank you for taking time to share your holiday experience at Be Live Family Costa Los Gigantes with all Tripadvisor users. We are pleased to hear that you loved the hotel and enjoyed our evening entertainment and our hotel so much. We will pass all of your kind words on to the right departments, they will be... More 

County Durham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here between 12th July - 26th. Great holiday if you have kids, loads to do. Travelled with 10 12 and 2 year old and there was something for all. Food is of good quality and plentiful. Yes it does get a bit repetitive after two weeks, but its probably the same back home. We stayed in block O with... More 

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes 1
Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear Gazzit08, First of all thank you for staying in our hotel. The opinion of our guests is very important to our hotel Be Live Family Costa Los Gigantes so we appreciate you for taking the time and effort to write a review on our Tripadvisor webpage. We are happy to hear you had a great holiday. Thank you for... More 

Belfast, United Kingdom
4 of 5 stars Reviewed 1 week ago

Everything was great, all I would have liked that if there was an extra bed in the bedroom as my wee girl was just to young to sleep in living area by herself as she could have opened both doors as there was no lock on the inside, but other than that we were very happy :-) it was beautiful... More 

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes
Be Live F, General Manager at Be Live Family Costa los Gigantes, responded to this review

Dear charlenekellyd, Thank you for taking time to share your holiday experience at Be Live Family Costa Los Gigantes with all Tripadvisor users. We are pleased to hear that you loved the hotel and enjoyed entertainment so much. Your kind words regarding our food quality and variety, entertainnment program and overall pleasant staff are very much appreciated. Such positive feedback... More 

Cheshire, United Kingdom
5 of 5 stars Reviewed 1 week ago

Just spent 10 days here, first time at an all-inclusive resort - absolutely brilliant experience Hotel has everything you need, staff work incredibly hard, very friendly and are there to make sure everything is just right for your stay. Hotel entertainment team were brilliant, we chose this every night over the holiday rep option (just our preference) - the children... More 

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes 3
Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear berryfamily2015, First of all thank you for schoosing Be Live Costa Los Gigantes to spend your holidays in. Also, thank you for writing a review on our Tripadvisor webpage. The opinion from our guests means a lot to us and we want to thank you for taking the time to write such nice words about our hotel. We are... More 

London, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

First the positives; Excellent facilities for children Great entertainment A variety of kids clubs for all age groups Clean and pretty grounds Wine and beer on tap Siam park Close by boat trips for 15 euros (don't book through first choice they charge too much, either get a taxi to the port or book through an independent excursion company) Negatives;... More 

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes 3
Be Live F, General Manager at Be Live Family Costa los Gigantes, responded to this review

Dear sallym865, First of all we would like to thank you for choosing Be Live Family Costa Los Gigante for your holiday! Secondly we would like to express our graditude for the time and effort you took to write this response. The opinions of guests are very important to us, by this way we can keep improving ourselves. We are... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

I would definitely recommend this hotel if you have a family or children as there are lots of activities, facilities on site, an excellent kids club with reliable, trust worthy staff on hand. Beach is within walking distance, but be warned it has black sand and it is very very hot to walk on.

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes
Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear nyree45, Thank you for staying in our hotel Be Live Family Costa Los Gigantes and for taking the time to write your review on our Tripadvisor webpage. It is very nice to hear your nice words about our facilities and kids club! We would love to welcome you back in our hotel sometime! Kind regards. The Management. More 

Belfast, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Just back from 2 weeks and we had the most amazing time. There is very little to fault with the hotel and the whole Holiday Village experience. We all loved this holiday. We didn't leave the hotel at all as there was too much to do in the resort. Our boys went to the swim academy with Rebekah and our... More 

Was this review helpful? Yes 1
Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear pabell24, First of all, thank you so much for your kind words regarding our hotel. It is really a pleasure that you have taken your time to share your experience with the rest of the TripAdvisor Community and that you are thinking about returning! We feel really proud and we will share your comments with all our staff. Thank... More 

Hotel Review Summarization

What travelers say

  • First choice(68)
  • Kid Club(49)
  • Holiday village(30)
  • Snack bar(20)
  • Very good(19)
  • Quiet pool(19)
  • Main pool(7)
  • Evening entertainment(7)
  • Sea view(6)
  • Sun loungers(4)
Questions? Get answers from hotel staff and past guests. Ask a question

1,829 photos of this hotel

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Room/suite (136)
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Family/play areas (86)
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Bathroom (20)
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Amenities (112)
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Delfin Pool (11)
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Suite with Ocean view (60)
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The Hotel (74)
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Trebol Pool (4)

Management photos: Courtesy of the property manager

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Hotel & grounds (5)
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Other (1)
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