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Be Live Family Costa los Gigantes

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Juan Manuel Capdevielle 8 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain (Formerly Luabay Costa Los Gigantes)
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Be Live Family Costa los Gigantes
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2,812 Reviews from our TripAdvisor Community

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Traveler rating
    1,342
    969
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (551)
Date | Rating
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  • German first
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  • Polish first
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English first
  • All months
    (2812)
  • Mar-May only
    (876)
  • Jun-Aug only
    (751)
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    (504)
  • Dec-Feb only
    (681)
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Chorley, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

I visited the hotel in August with two teenagers, there was lots of activities to keep the boys busy and escape club organised events that were enjoyable and gave them a meeting point with likewise visitors. The hotel staff were always friendly and when I reported a bulb needing changing in my bathroom it was done before I leisurely returned... More 

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is our 2nd year in this resort and again it has surpassed our expectations by being even better than the 1st year. The HV/ First Choice entertainment team were brilliant with our 10yr old and were always about doing activities around the pool (and making sure everyone was involved) or running the kids club. The creche team really helped... More 

Was this review helpful? Yes
Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear Ryan O, First of all we would like to thank you for sharing your holiday experience in our hotel on TripAdvisor. We are glad to hear that everyting was okay and that you and your family had a nice stay. We will give compliments from you to the entertainment teams and the kitchen en restaurant staff, They are also... More 

Llandudno, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had an excellent week away. Weather was good and this massive hotel was ideal. We tended to stick to the quieter of the two pools and made use of the kids clubs, which the boys seemed to enjoy. We were in block K which was close to main restaurant but spotlessly clean and very quiet. The food was generally very... More 

Was this review helpful? Yes 1
Be Live F, General Manager at Be Live Family Costa los Gigantes, responded to this review

Dear Gog76, First of all we would like to thank you for choosing Be Live Family Costa Los Gigantes for your holiday, and for taking the time to share your experience with the whole Trip Advisor community. We totally commit ourselves to work, so satisfied guests who consider returning are the most valuable rewards for our commitment. Please, receive our... More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed all inclusive for 11 nights. The rooms were lovely, spacious and spotless. 2 balconies for family suite, telly & mini bar. The resort was fantastic and picturesque. Large busy pool, quiet one , kids one. We always managed to get sunloungers and did not get up at early. First choice were amazing esp kids club staff ( mine... More 

Was this review helpful? Yes 1
Be Live F, General Manager at Be Live Family Costa los Gigantes, responded to this review

Dear Dushinka, First of all we would like to express our sincere gratitude for choosing our hotel for your holidays and for taking the time to share your holiday experience with the Trip Advisor users. Please, receive our thanks for your wonderful feedback regarding our resort. Your kind words encourage us to work hard to achieve even better results. We... More 

Milton Keynes, England, United Kingdom
Level Contributor
81 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our fourth time here and it's still great. Some of the hotel is starting to show its age and could do with a bit of maintenance though. A lot of the toilet cubicles have very stiff or missing locks. Not a huge issue if you're fine with people bursting in on you mid bowel movement! Rooms still good but air... More 

Was this review helpful? Yes 1
Be Live F, General Manager at Be Live Family Costa los Gigantes, responded to this review

Dear Atko_Kids, First of all, we would like to thank you for sharing your holiday experience on TripAdvisor. It´s very nice to hear that you´ve had a great time. About the price of first choice Unfortunately we can´t do anything about that. We hope we will maybe see you again in the future! Kind Regards, The Management http://www.tripadvisor.co.uk/ShowUserReviews-g673853-d1105939-r303840925-Be_Live_Family_Costa_los_Gigantes-Puerto_de_Santiago_Tenerife_Canary_Islands.html# More 

Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

A lovely hotel, but not what I was expecting for the money I paid. Food is very 'funky' Great entertainment programme for the kids during the day and helpful staff. Not much to do nearby as up in the mountains

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes 2
Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear alexanderdavidn, First of all, we would like to thank you for choosing Be Live Family Costa Los Gigantes to spend your family holidays. Also we thank you for taking te time to write a review on our Tripadvisor webpage. The opinion of our guests is very important to us, that way we can improve ourself everyday. We are sorry... More 

Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I totally recommend staying at this hoilday village complex. The service, facilities and variety of options from food to entertainment provided by First Choice/Thompson and the hotel was first class. Fantastic holiday from start to finish. Everything we needed was at arms length and all information required was clearly provided. If I had to pick one fault it would the... More 

Was this review helpful? Yes 1
Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear Asim H, First of all, thank you so much for your kind words regarding our Hotel Be Live Family Costa Los Gigantes. It is really a pleasure that you have taken your time to share your experience with the rest of the TripAdvisor Community. We feel really proud and we will share your comments with all our staff. Once... More 

Egham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We took our two boys 2.5 and 6 years old here, this as a First Choice Holiday Village we booked through Thompson and there are other guests at the hotel. We'd originally booked Tunisia so it was a late change for us and cost us more, so we were a little nervous not going with our first choice (no pun... More 

Was this review helpful? Yes 1
Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear Scallywagster, First of all, we would like to thank you for sharing your holiday experience on TripAdvisor with this very comprehensive comment. We think that we can improve the hotel with this kind of comments. Thank you very much for the compliments about our First Choise team. We will make sure that we will pass it tho them, especially... More 

Southampton
1 review
4 of 5 stars Reviewed 5 days ago NEW

This was out first family holiday at a holiday village and we thoroughly enjoyed it. The hotel was very clean and of high standard. Food was lovely with lots of choice. Pools were also lovely. Over all fantastic place.

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes
Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear nicolajanep, Dear KevinSobey, First of all, thank you so much for your kind words regarding our Hotel Be Live Family Costa Los Gigantes. It is really a pleasure that you have taken your time to share your experience with the rest of the TripAdvisor Community. We feel really proud and we will share your comments with all our staff.... More 

Chelmsford
1 review
3 of 5 stars Reviewed 6 days ago NEW

Hotel grounds were very nice and maintained to good standard. Buffet staff could be a bit more attentive during meal times regarding 2nd drinks etc. Due to summer holidays far too busy - need to get up at 7am to reserve loungers around activity pool. Nice when on holiday.

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes
Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear stevenpM2934TO, First of all, we would like to thank you for sharing your holiday experience on TripAdvisor. It´s very nice to hear that you´ve had a great time. About the sunbeds, you can always ask our lifeguard for extra sunbeds, so you don´t have to get up early. We hope we will maybe see you again in the future!... More 

Hotel Review Summarization

What travelers say

  • First choice(68)
  • Kid Club(49)
  • Holiday village(30)
  • Snack bar(20)
  • Very good(19)
  • Quiet pool(19)
  • Main pool(7)
  • Evening entertainment(7)
  • Sea view(6)
  • Sun loungers(4)
Questions? Get answers from hotel staff and past guests. Ask a question

1,860 photos of this hotel

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Family/play areas (87)
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Pool/beach area (219)
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Hotel & grounds (370)
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Dining (137)
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View from room (103)
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Room/suite (136)
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Bathroom (20)
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Business center/function rooms (13)
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Other (443)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (112)
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Delfin Pool (11)
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Restaurants and Bars (49)
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Suite with Ocean view (60)
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The Hotel (74)
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Trebol Pool (4)

Management photos: Courtesy of the property manager

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Hotel & grounds (5)
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Dining (7)
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Room/suite (3)
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Family/play areas (4)
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Pool/beach area (2)
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Other (1)
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