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Be Live Family Costa los Gigantes

4.0 of 5 Juan Manuel Capdevielle 8 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain (Formerly Luabay Costa Los Gigantes)
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Certificate of Excellence 2014
Be Live Family Costa los Gigantes
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Be Live Family Costa los Gigantes
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2,210 reviews from our community

Traveler rating
    1,051
    743
    260
    90
    66
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1,332
545
17
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bergen, Norway
Contributor
15 reviews 15 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel is great choice for families. Room was huge and clean and it is really nice with a lot of place when you travel with two small children. The hotel area offers a lot of activities. We had it busy, tried pony riding, playground, bouncing castle, clown, swimming pools with really warm water, slush, ice cream, all small children... More 

Was this review helpful? Yes
Ely, United Kingdom
2 reviews
4 of 5 stars Reviewed yesterday NEW

Went as a couple but with a young young family. Great hotel and extremely helpful staff. Children activities and entertainment were perfect. Buffet food was great with a huge variety, I especially loved the fish courses but hold onto your plates, the restaurant staff pounce very quickly. Mixed reviews on the basic drinks. The champagne is very nice but I'd... More 

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Dublin
Contributor
19 reviews 19 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It has been our second visit in Luabay in December 2014. We liked it so much in May, so decided to return there again in December. We knew in which block we would love to live and contacted hotel in advance. Last our visit we did not have a chance to visit themed restaurants also, so this was one of... More 

Was this review helpful? Yes 1
Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear Julia P, Thank you for sharing your opinion regarding your recent holiday at the Be Live Family Costa Los Gigantes with the Trip Advisor community. Our primary goal is to offer our guests enjoyable holidays so we are proud that we have achieved our aim. We highly appreciate all your kind words regarding our resort. They encourage us to... More 

Reykjavik, Iceland
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Good things all inclusive which is perfect for small children families. Buffet style eating but gets a little bit tiring when you pass the week. Good evening entertainment but the payed internet is a problem if you need to work every once while.

Was this review helpful? Yes 2
Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear Icelimo, First of all we would like to express our attitude for choosing Be Live Family Costa los Gigantes for your holidays and for taking time to write a feedback. It is indescribable pleasure for us to know that you and your family spent nice holidays in our hotel. Our primary goal is to offer our guests enjoyable holidays... More 

Barry, United Kingdom
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

First the positives, very clean, staff friendly and helpful. Buffet offered loads of different food, fresh and well prepared and in the main could eat a very healthy and tasty breakfast, dinner and tea. Liked the pool BBQ food great for lunch. Local drinks so hit and miss but in general ok. Room had lounge and bedroom with balcony overlooking... More 

Was this review helpful? Yes 3
Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear Ann_Margaret_Taylor, We are grateful you decided to post a review on hotel’s Trip Advisor page. It is indescribable pleasures fur us to know that guests enjoyed their holidays so much. Such a nice feedback encourages us to work hard and to enhance our service. Please, receive our thanks for your kind words regarding hotel’s staff and facilities, food, cleanliness.... More 

MANCHESTER
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the Luabay los Gigantes (now known as Be Live Family Costa los Gigantes) from 7th Jan to 18th Jan'15. Very nice hotel, very clean and staff very pleasant. Food was really good, good quality and plenty of choice. Pool areas very good with no shortage of sunbeds and an excellent pool bar near the quieter pool that... More 

Was this review helpful? Yes 2
Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear Manchesterbeano, In the first place, we would like to express our gratitude for choosing our hotel for your holidays and taking time to write such a nice feedback. Our underlying aim is to satisfy our guests and ensure them pleasant stay, so we are happy to know that we met your expectations and you enjoyed holidays so much. We... More 

Rotherham, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Booked through Thomson as a last minute break 9th to 20th January. Allocated a spacious suite in block J with lovely views out to La Gomera. Room cleaned every day by pleasant staff, clean towels whenever you require them. The complex is set out as a holiday village with 3 seperate lounge areas, 2 providing evening entertainment Plenty of sunbeds... More 

Was this review helpful? Yes 2
Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear Barbara A, Thank you for sharing your impressions about Be Live Family Costa Los Gigantes with all the Trip Advisor users. We always welcome all feedback from our guests, as it helps us to monitor and reinforce excellent service that we offer our guests. We are delighted to know that we lived up to your expectations and you enjoyed... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a week in early January! Gave us a room with two floors,It had two bathrooms, one had a bath with shower over and other just had a shower. There is Coffee/Tea making in room but take your own. You can buy milk from shop at hotel, mini fridge topped up every couple of days with 2... More 

Was this review helpful? Yes 3
Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear Lynne196, First, let us thank you for choosing our hotel for your vacation and for sharing your holiday experience with the Trip Advisor community. Our primary goal is to offer our guests enjoyable holidays so we are that we have achieved our aim. We will make a note about your comment concerning the food, we will make sure it... More 

scotland
Contributor
11 reviews 11 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 1 week ago

We arrived late at night very tired so just went to bed.During the night we heard some noises in the room didn't thing to much of it. Next morinng I was tidying the bed when two mice shot of the bed and ran under it I got such a fright I burst into tears and that was the holiday ruined.... More 

Was this review helpful? Yes 6
Market Harborough, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent staff, great food & spotless;y clean. Show cooking every meal - always a meat and a fish while most evenings there was a section for veggies. A wide choice of food. Massive complex but all low rise buildings. We had a suite in Block D - quiet with easy access to the restaurants and quieter pool. Evening entertainment every... More 

Was this review helpful? Yes 2
Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear Loatlad, First of all we would like to express our gratitude for choosing our hotel for your holiday and for your wonderful feedback. Guest’s satisfaction is our priority and your feedback, which totally confirms your contentment, makes us very proud. Thank you for all your kind words regarding food, staff or cleanliness. You can rest assured that your words... More 

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Additional Information about Be Live Family Costa los Gigantes

Address: Juan Manuel Capdevielle 8 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain (Formerly Luabay Costa Los Gigantes)
Location: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Be Live Family Costa los Gigantes 4*
Number of rooms: 518
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TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline, Expedia, getaroom.com, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Be Live Family Costa los Gigantes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Luabay Costa Los Gigantes Hotel Puerto De Santiago
Costa Los Gigantes Hotel
Be Live Family Costa Los Gigantes Tenerife/Puerto De Santiago
Hotel Style:
#1 Luxury Hotel in Puerto de Santiago
#1 Family Hotel in Puerto de Santiago

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