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Be Live Family Costa los Gigantes

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Juan Manuel Capdevielle 8 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain (Formerly Luabay Costa Los Gigantes)
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2,552 reviews from our community

Traveler rating
    1,234
    863
    291
    95
    69
See reviews for
1,529
652
17
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (517)
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Wolverhampton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

Visited holiday village 18-25th may 2015, family of 9, kids aged 2-14, excellent all round, very clean room done every day lots going on each night for adults & kids, best holiday village we have been to defo return

Review collected in partnership with Be Live Hotels

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Cardiff, UK
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a great stay in Belive. For an all inclusive resort, the food and drink was great. The pool and the facilities were superb, the life guard at the pool with the slide was fantastic and looked after the children well. The rooms were nice, although the sofa bed was awful on the back and it made for uncomfortable... More 

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just arrived back form a week at this hotel through Frist Choice, it is their Holiday Village in Tenerife and I was really impressed. Hotel is huge but doesn't feel it and there really is something for everyone. Large noisy activity pool, quieter pool for those who want it and a private terrace with balinese beds if you're travelling without... More 

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Glasgow, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

This was our first visit to Tenerife and to a holiday village. The hotel is absolutely massive, but well staffed, regular activities and numerous bars and eateries. It is situated in quite a quiet part of Tenerife, there is very little in the town and the neighbouring towns of Las Gigantas and Santiago were also quite small though very pretty.... More 

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes 1
Berkshire, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

just returned for a week away in Tenerife with Husband, Son GF and young daughter 22 months, very nice clean complex, lovely room with ample storage, nice clean baby cot.weather very hot! Normal buffet food, plenty of ice creams for little one.

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes 2
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

So am writing this as it's my last day in Tenerife holiday village, here is my run down 5hr flight with no tv or in flight meal with thomsons landed at 9 arrived at hotel by first choice transfer at 12 at night after 2 other stop we were told 45 min transfer that was a lie!! check in took... More 

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Absolutely amazing family holiday for 15 of us. The hotel is spotless and the food amazing. There is lots to do no matter your age - we had little children to adults in our group. Staff friendly and helpful. First Choice reps also very friendly and helpful. Definitely would return to this holiday village.

Was this review helpful? Yes 1
Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear Mandysnelling, First of all, thank you so much for your kind words regarding our hotel. It is really a pleasure that you have taken your time to share your experience with the rest of the TripAdvisor Community and that you are thinking about returning very soon! We feel really proud and we will share your comments with all our... More 

Kingston-upon-Hull, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The entertainment and food was absolutely fantastic. The quality of the first choice entertainment was out of this world for a holiday village and the foods diversity was brilliant and all tasted lovely. Rooms where so clean and was so everyday. Only complaint I have is the drains around the main pool smelt very strongly it was unbearable most days.

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes 1
Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear daisyangelap, Thank you for choosing our hotel to spend your holidays and thank you for the details about the hotel that you explained in your comment. Thank you also for your kind remark on the entertainment team, food and cleanness of the rooms. We all work hard to make sure all guests who visit us take back home good... More 

Swansea, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

Lovely hotel with plenty to do for the kids, entertainment was 2nd to none. Only a short walk to local amenities and beach. Staff very helpful and friendly. Rooms spacious and welcoming. Our only disappointment was the food at times, some items from restaurant buffet were cold and the full breakfast was very poor. I wouldn't recommend taking children under... More 

Review collected in partnership with Be Live Hotels

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Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear judithandreag, First of all I would to thank you for having chosen Be Live Family Costa los Gigantes for your holiday this year and also for sending us your positive feedback regarding your stay amogst us the opinion of our clients are very important to us. Feedback of our guests is a very important aspect to us to be... More 

GLASGOW
Contributor
15 reviews 15 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed a wk here and that was enough food terrible, pool area clean and big, rooms clean but 2 tells not one work, fusty smell in room and rattling air con never again If you like pork and fish you will be fine but we stayed here as first choice witch is second class to this hotel, full of flies... More 

Review collected in partnership with Be Live Hotels

Was this review helpful? Yes
Be Live F, Director General at Be Live Family Costa los Gigantes, responded to this review

Dear Mason O, First of all thank you for taking the time and effort to write a comment regarding your recent stay on our Trip Advisor page. We are really sorry to hear that you went home with a bad holiday memories. All of our staff and the First Choice work all really hard to make sure all of our... More 

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