Clean, good customer service. I reserved for 5 nights double bed. I got an one doble bed mattress on top of ottomans, hot (no a/c but did get a fan upon request) 13 inches TV with 4 channels, no phone, view to the junk yard, plain white walls... NOTHING like in their website. My room was NOT in the main... more

There were 3 of us(Adults) thats stayed there for one night on Saturday. There is on site parking but you will be lucky if you can park. We did but we parked in a spot that wasnt meant for parking as we had no choice. Went to book in as we had pre-booked 2 doubles but was asked if we... more

We have never stayed in a hotel as bad as this one. No parking, room dirty, no towels or soap etc. No hot water or heating. Staff very rude and not at all helpful. When I mentioned this to them, I was told that as they had my credit card details I had to pay for the room if I... more

Were do I begin. Our room was dirty, our tv had broken rabbit ears and terrible reception. The bed was very uncomfortable and the shower had horrible water pressure. The pillows were nonexistent. We were afraid our car was going to get stolen in the night as the neighborhood was questionable. I don't know why the travel agent put us... more

I only spent two nights here because I needed to be close to Heathrow. My room on the lower level was very small, but I was alone so no big deal. En suite; that was good. Very clean, and I am obsessive about that. The neighborhood isn't the best, but I didn't feel threatened in anyway as a single female.... more

I booked this hotel online at the last minute, as I had wanted to extend my stay in London. I found it quite difficult to find, as you need to catch a bus from the tube station to get there. To get into central London will take about 45 minutes to an hour by bus and tube. However the bus... more

My Friend and I stayed at this hotel for 2 nights when we were going to see Bonjovi at Twickenham Stadium. The only good thing about this place is that it is near to the stadium. The hotel is cheap but horrible. Where do i start, the room was dirty and stank of smoke, there was a lot pubic hair... more

After reading reviews that described it as "The Hotel from Hell!", we were up for anything, but this hotel isn't that bad as you might expect. I've certainly stayed in worse pits. There is no A/C and the room is cramped (plus you have the joy of hearing other hotel guests and planes taking off from Heathrow), but there is... more

This supposed hotel was booked online through a travel website. We were given a very good rate and now we know why. When we arrived the reception gave a good impression although the reception staff had a huge stain on his shirt.We when then taken outside the hotel to a house across the road and put inot a room there.The... more