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St Giles Heathrow - St Giles Classic Hotel

Hounslow Road, Feltham TW14 9AD, England
Hotel amenities
St Giles Heathrow - St Giles Classic Hotel
Best prices for: 1 room 1 guest
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Ranked #3 of 3 Hotels in Feltham
A recent review
4 of 5 stars reviewed 3 days ago
Lizatom York
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596 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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All months
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed yesterday NEW

We were booked at the St. Giles Heathrow as part of a tour group. From the beginning it was a huge disappointment. First, it's quite a distance from London, though it advertises itself as being in London. The rooms are small and spartan, furnished with threadbare, tiny towels, thin mattresses through which you could feel the bed springs, and lumpy... More 

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York
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel was massive ( 10 floors & expanding ) obviously used by Heathrow passengers. Breakfast was chaos with so many people using the restaurant.Waiting staff so small in number so overworked .We had a limited menu for the evening meal same vegetables for 4 nights , carrots & broccoli served with sea-bass fillets ? A notice in the bathroom saying... More 

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salisbury
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Room was adequate, bed hard with springs visible, but was clean. Staff friendly. Avoid restaurant if you don't like salty food, way too much added and chicken was raw in places, when reported to staff no proper apology or offer of another meal or refund. Breakfast plentifull and filling.

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Greenville, SC
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel as part of a student trip we took with EF Tours. The location is close to the train so that was a big plus. It's also walkable to a few shops and restaurants. The room was adequate and very quiet. It could have been cleaner but it wasn't terrible. The continental breakfast was standard and... More 

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Rippleside
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

It's on a main road close to Heathrow Airport so transportation isn't an issue - there are bus stops within metres of the building. We were on the 3rd floor and traffic noise wasn't a problem. We had an early start the following day so we sat in the hotel bar and asked a waiter if we could order from... More 

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Vienna, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed at this hotel for four days during a weeklong tour of England (two days at the beginning and two days at the end of the trip) because of its proximity to Heathrow airport and the Feltham train station. That said, both sides of the the hotel are extremely noisy because of the ongoing train departures and plane take-offs.... More 

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JO K, Manager at St Giles Heathrow - St Giles Classic Hotel, responded to this review

Dear Guest…………….. Thank you for taking the time to complete a review following your recent stay with us, albeit we were very disappointed that your experience was so unpleasant and for that we are truly sorry. I have followed this up with every department concerned, however I will write on their behalf. I represent the Sales department in the hotel... More 

Travelers are raving about these Feltham hotels

Lichfield,UK
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is having a 120 room extension built, completion in 2016.. This has temporarily reduced the available parking so the hotel is not offering park and fly packages. Work was stopped at the weekend but during the week there may be some daytime noise on the southside.

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Naples, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

The hotel was generally dirty and not in a very good location. The staff was generally friendly, but a few were not. The worst part of the hotel is the fact that the first floor was used as a mosque both nights that we stayed. There were several very unfriendly Muslims that we ran into during our stay. I would... More 

Was this review helpful? Yes 2
JO K, Manager at St Giles Heathrow - St Giles Classic Hotel, responded to this review

Thank you for taking the time to review the St Giles. One of our key strengths is our location. Close to shops, restaurants, Windsor, Richmond, Heathrow Airport, Twickenham and best of all central London via the train into Waterloo, from the station that is almost opposite. We have welcomed members of a local Muslim association during their religious festival for... More 

Bruges, Belgium
Level Contributor
95 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed at this hotel on two separate occasions for two nights each during the course of a week. I was with a tour group so of course I was not expecting the Ritz, but I was hoping for something better than this ( the other hotels we stayed at were MUCH nicer than the St. Giles). First off the... More 

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JO K, Manager at St Giles Heathrow - St Giles Classic Hotel, responded to this review

Dear guest I believe I have answered this email as it's exactly the same as the other review titled would've preferred a hostel so you may well have been travelling together. That said I wasn't aware that the Ice machines are not working on any floor so I will certainly report this to maintenance! Thank you for letting me know... More 

Las Vegas, Nevada
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

This room was booked for me as I was part of a tour group. The room was big enough with one twin and one double bed. It wasn't the cleanest and that is very important to me. The bathroom had loose grouting between the tiles and mildew on the floor and around the tub. This is probably because the shower... More 

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