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The West House Country Hotel

West Street, Llantwit Major CF61 ISP, Wales
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1 room 1 adult
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89 Reviews from our TripAdvisor Community

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Essex, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel a few months back while visiting my son in the nearby college and can only hope it has improved since then. Ti echo many of the previous reviews, the hotel seemed understaffed and the lack of a restaurant in a hotel which claims to also be a heratige restaurant seems baffling to me. I feel... More 

Helpful?
1 Thank WeBelongInWales
Folkestone, United Kingdom
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed December 31, 2015

The hotel is lovely and clean and the staff were all friendly and helpful. The bedrooms are a bit tired and definitely need updating. The bathroom was modern and clean. It's set in the old part of Llantwit and is an easy walk into the shops and pubs.

Helpful?
Thank TJandLJH
London
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 19, 2015 via mobile

The pros: friendly staff, parking and quiet location. The cons: mattress was too soft giving me a sore back, the whole place has a tired feel to it screaming for refurbishment, TV screen was tiny. Did not have the breakfast so I can not comment.

Helpful?
Thank elgreko69
Cambridge, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 16, 2015

I spent a very pleasant 24-hours in the West House Country Hotel. At the top of a rise overlooking the village, it was an easy walk from Llantwit Major train station. The ground-floor room was comfortable, clean, and warm enough and looked over a quiet garden enclosed by a stone wall. The reception staff was friendly and accommodating and gave... More 

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Thank Cosmopolitana1965
United Kingdom
Level Contributor
90 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed December 15, 2015 via mobile

Having attended a wedding here last weekend, and stayed overnight, I simply don't recognise the Fawlty Towers narrative. The staff were efficient and friendly. The room was a little dated but offered value for money. Our breakfasts were very good. There was plenty of parking.

Helpful?
Thank rdavies2323
Bristol, United Kingdom
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed November 16, 2015

We arrived on Saturday afternoon to what appeared to be a very pleasant, well-kept hotel in a very nice location. After 15 minutes waiting at the reception desk ringing an electric door bell which didn't appear to work, I went in search of someone to book us in and so went to the bar and asked the person there if... More 

Helpful?
4 Thank Brian H

Travelers are raving about these Llantwit Major hotels

Level Contributor
72 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed November 13, 2015

We went to Wales to see a friend and the closest town to the friend's place is Llantwit Major. There were not much options when we booked online and this hotel was recommended by our friend. Maybe not much options, it's not that chaep despite there were only a few guests staying. The place was not far from train station... More 

Helpful?
Thank shanghai2014de
Watford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed November 6, 2015

I do not normally leave reviews, but after staying here I am so upset. A month later the stay is still playing on my mind so I feel the need to warn others. DO NOT STAY HERE!!!! When we arrived the hotel looks lovely from the outside, lovely gardens. We waited at the dark reception to check in and could... More 

Helpful?
4 Thank Pauline T
WHCH, Owner at The West House Country Hotel, responded to this review

I am surprised that you did not bring your concerns to our attention while you were staying at the hotel, enabling us to correct the matters which were of concern to you. After the litany of time, and not knowing who you are, or when you stayed, it is difficult to respond specifically to your comments. I have spoken to... More 

UK
Level Contributor
101 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed October 20, 2015

I stayed here with my sister booking two rooms which were very nice and used the bar but did not eat other than breakfast which was lovely, the rooms are a bit tired but you know sometimes this can add to the stay and it did not affect our stay at all. The staff were very good and would return... More 

Helpful?
1 Thank Michael H
WHCH, Manager at The West House Country Hotel, responded to this review

Thank you for your kind comments. We get many people really enjoying their stay with us and its nice to have some like yourself responding, We look forward to welcoming you back to our hotel. More 

London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 19, 2015

7.5 “West hotel” Very Beautiful locaton review of our stay at West hotel Llantwit Major 04 - 05th September 2015. On our Arrival the hotel Looked very pleasant We read the welcome pack folder in the bedroom it had a copy of the breakfast menu so we looked forward to breakfast the following morning the waiter offered us a full... More 

Helpful?
2 Thank John M
WHCH, Owner at The West House Country Hotel, responded to this review

I was very disturbed by your comments that our waiter did not know we had breakfast menus. There is always a Duty Manager or acting Duty Manager on the premises who is responsible for managing breakfast. We have reviewed the mornings that you had breakfast and we did have a graduate student helping, who was not meant to take orders,... More 

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