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Sirenis Hotel Club Aura

4.0 of 5 Calle des Calo, s/n | Port des Torrent, 07829 Sant Josep de Sa Talaia, Ibiza, Spain
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Sirenis Hotel Club Aura
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Sirenis Hotel Club Aura
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779 reviews from our community

Traveler rating
    356
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    100
    41
    12
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495
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1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (274)
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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I felt the need to write this review after reading the one left with all the negativity and complaints. I visited in may 2014 with my husband, 2 children, mam, dad and brother. We absolutely loved it and would definately recommend it. My children were 1 and 4 at the time and they loved it. Service, food, hotel, staff were... More 

Was this review helpful? Yes 1
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Rebecca R, Thank you for sharing your praising comments about your stay at Sirenis Hotel Club Aura. We are happy to know you had a perfect family holiday. There is always so much to do when holidaying at our resort, whether it's tasting food, enjoying the comfort of your room, having a good time at the Sirenis Aquagames water... More 

wallasey
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 14, 2015

Sirenis Aura Hi there, our family went to Sirenis Aura October 2014. Husband and I have been lucky enough to travel to some lovely places and stayed in some very nice 5* hotels but this was our first family holiday abroad with the kids and baby so thought best to go somewhere that was short flight time and not too... More 

Was this review helpful? Yes 5
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for the time you took out of your day to share your Review on TripAdvisor and for making us your choice hotel on your most recent visit to Ibiza. Moreover thank you for letting us know you adored the hotel and found perfect almost every aspect of your stay. There are several baby items available for hire... More 

Carmarthenshire, United Kingdom
Reviewer
5 reviews 5 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 14, 2015 via mobile

First time taking our 1yr old on holiday couldnt have wished for a better holiday! Water park right next door food was brilliant entertainment was fab! Will be returning again highly recommended for families

Was this review helpful? Yes 6
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for visiting the Sirenis Hotel Club Aura and for taking the time to review our hotel on TripAdvisor. Moreover, thank you for your praising comments regarding our resort and for your very kind recommendation. It will be a real pleasure for us to welcoming you back very soon. Best regards, Sirenis Hotels & Resorts More 

1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 8, 2015

Notes taken from multiple complaints to Thomson below. Thomson refused to accept there are any issues at this hotel. It's really odd that this hotel does have some fantastic reviews. I've noticed that the holiday is much cheaper if you fly from north of Birmingham so I'm wondering if the high difference in ratings are anything to do with expectation... More 

Was this review helpful? Yes 6
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for visiting the Sirenis Hotel Club Aura during your last visit to Ibiza in August 2014. We are very sorry to read some of your comments and would like to go over them to clarify some aspects. First of all, we would like to point out that the hotel management team are not aware of any complain... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 6, 2015

My whole family visited this year to attend my cousins wedding. There were 9 of us at this resort 6 adults and 3 children (10, 4 & 2) The kids club looked fantastic but our little ones were just that too little to go. Our choice not the resorts. The rooms were clean and comfortable although very outdated. The water... More 

Was this review helpful? Yes 3
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear guest, Thanks for taking the time to share your thoughts on TripAdvisor. We are pleased to read you had a lovely family holiday at Sirenis Hotel Club Aura. Your suggestions have been reported to the hotel manager. We value your opinion and dedication and look forward to welcoming your family back next summer. Warm greetings from Port d’es Torrent,... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 3, 2015

Stayed here for 1week, great family hotel. Lots and lots of entertainment through out the day for kids and the adults. Entertainment staff were the most friendly, kind, hard working entertainment staff I have ever seen on holiday. Always smiling, giving out high fives and interacting with everyone they were so jolly and up beat all the time and so... More 

Was this review helpful? Yes 2
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for choosing the Sirenis Hotel Club Aura for your holiday and for considering it as a very nice family hotel. Our entertainment staff are sure to have our guests up on their feet and having fun! We will definitely congratulate them all on your behalf for their contribution to your amusement while staying among us. Although you... More 

Wolverhampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 17, 2014

me and my partner decided to come here all inclusive for a week the beginning of october 2013 as our first holiday together. the weather was beautiful to say it was october month, still nice and hot just how we like it. a few weeks before we went we had emailed the hotel to request a room on a higher... More 

Was this review helpful? Yes 2
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for choosing the Sirenis Hotel Club Aura for your first holiday with your partner. We are glad to read that the room our front desk accommodated you in met your expectations, and are happy to know that the issue in the bathroom was quickly fixed to your comfort. On the other hand, we regret hearing you were... More 

nottingham
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 26, 2014

The staff at the hotel are first class do all they can to help you. But the problem is the stranded of room cleaning is very poor three times we asked for our room to be cleaned not a lot of help at reseption we also asked the first choice reps not much help .please be ware if you book... More 

Was this review helpful? Yes
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for choosing the Sirenis Hotel Club Aura for your holidays on Ibiza during the last month of September and for sharing your personal impressions with the travel community. We are surprised to hear your comments regarding the lack of cleanliness of your room, as this is one of our most valued services. Cleanliness his is an aspect... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 23, 2014

We stayed for 12 nights and absolutely fell in love with Ibiza. The staff at this hotel were so lovely. The restaurant staff were friendly and made a big fuss of our 2 year old. We loved the buffet restaurant as usually I'm not keen on going all inclusive. The alcoholic drinks were a let down though as i love... More 

Was this review helpful? Yes 2
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for choosing the Sirenis Hotel Club Aura for your family holidays. It is very rewarding to read you spent a brilliant holiday and look forward to welcoming you back next summer. Best regards, Sirenis Hotels & Resorts More 

Leicester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 18, 2014

Stayed with my husband for 10 days 15th - 25th October. Weather was absolutely fabulous for the time of year. Food was excellent although not impressed with the snack bar food. As for the drinks, very disappointed. The cocktails were ready made and came out of vending machine though it was good be able to help yourself to tea/coffee etc.... More 

Was this review helpful? Yes 1
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for your visit and for taking the time to share your impressions on your most recent stay at Sirenis Hotel Club Aura. As you say and although we had a few storms, the weather on Ibiza during October was faboulous. We regret not having been able to meet your expectations regarding certain drinks included in our All... More 

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Additional Information about Sirenis Hotel Club Aura

Address: Calle des Calo, s/n | Port des Torrent, 07829 Sant Josep de Sa Talaia, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Sant Josep de Sa Talaia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sirenis Hotel Club Aura 4*
Number of rooms: 204
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Also Known As:
Sirenis Hotel Aura
Sirenis Hotel Club Aura Ibiza, Spain

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