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Sirenis Hotel Club Aura

Travelers' Choice award winner
Calle des Calo, s/n | Port des Torrent, 07829 Sant Josep de Sa Talaia, Ibiza, Spain
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Sirenis Hotel Club Aura
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Sirenis Hotel Club Aura
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782 reviews from our community

Traveler rating
    357
    271
    101
    41
    12
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497
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (275)
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Cheshire
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What can I say about this hotel !!! - we spent the most amazing week here with our little boy - it was his first birthday on our arrival and our first time abroad also which was made all the better by the facilities available. Our little man loved spending some time in the shade where he could play in... More 

Was this review helpful? Yes 5
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thank you for the great review of your stay with us. We are glad to read that you spent the most amazing week at our Sirenis Hotel club Aura and we were able to meet all your needs and holiday wishes. Moreover we are very pleased to read your satisfaction with the quality and variety of our restaurant’s... More 

Fife,scotland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 8, 2015

We stayed here with our three children. The hotel itself is fantastic for families with young children. My 10 year old son loved the kids club when he eventually decided to try it. There is a wide selection of food and it was always piping hot. The theme nights were good fun too. The staff in the resturant are very... More 

Was this review helpful? Yes 10
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, We are grateful for your positive review published on Trip Advisor, It is really important to us to receive positive feedback as yours, and I am glad to know that we exceeded most of your expectations during your recent stay at Sirenis Hotel Club Aura. I am happy that you’ve enjoyed all the details we take pride in... More 

Contributor
15 reviews 15 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 1, 2015

My husband and i went in september 2014 for 2 weeks which was too long for us we stayed in a ground floor room with an outside balcony where we could sit out at nights . The food was good and hot with plenty of variety . The entertainment was fair, held outside so when it rainned it was cancelled... More 

Was this review helpful? Yes 2
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for choosing the Sirenis Hotel Club Aura for your holiday last month of September. The hotel is oriented for British guests and is the ideal spot to enjoy an unforgettable family holiday, with the convenience of the All Inclusive board; children are always very welcome. We greatly appreciate your praising comments on the different dining options on... More 

United Kingdom
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 3, 2015

I felt the need to write this review after reading the one left with all the negativity and complaints. I visited in may 2014 with my husband, 2 children, mam, dad and brother. We absolutely loved it and would definately recommend it. My children were 1 and 4 at the time and they loved it. Service, food, hotel, staff were... More 

Was this review helpful? Yes 12
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Rebecca R, Thank you for sharing your praising comments about your stay at Sirenis Hotel Club Aura. We are happy to know you had a perfect family holiday. There is always so much to do when holidaying at our resort, whether it's tasting food, enjoying the comfort of your room, having a good time at the Sirenis Aquagames water... More 

wallasey
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 14, 2015

Sirenis Aura Hi there, our family went to Sirenis Aura October 2014. Husband and I have been lucky enough to travel to some lovely places and stayed in some very nice 5* hotels but this was our first family holiday abroad with the kids and baby so thought best to go somewhere that was short flight time and not too... More 

Was this review helpful? Yes 11
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for the time you took out of your day to share your Review on TripAdvisor and for making us your choice hotel on your most recent visit to Ibiza. Moreover thank you for letting us know you adored the hotel and found perfect almost every aspect of your stay. There are several baby items available for hire... More 

Carmarthenshire, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed January 14, 2015

First time taking our 1yr old on holiday couldnt have wished for a better holiday! Water park right next door food was brilliant entertainment was fab! Will be returning again highly recommended for families

Was this review helpful? Yes 13
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for visiting the Sirenis Hotel Club Aura and for taking the time to review our hotel on TripAdvisor. Moreover, thank you for your praising comments regarding our resort and for your very kind recommendation. It will be a real pleasure for us to welcoming you back very soon. Best regards, Sirenis Hotels & Resorts More 

1 review
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 8, 2015

Notes taken from multiple complaints to Thomson below. Thomson refused to accept there are any issues at this hotel. It's really odd that this hotel does have some fantastic reviews. I've noticed that the holiday is much cheaper if you fly from north of Birmingham so I'm wondering if the high difference in ratings are anything to do with expectation... More 

Was this review helpful? Yes 11
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for visiting the Sirenis Hotel Club Aura during your last visit to Ibiza in August 2014. We are very sorry to read some of your comments and would like to go over them to clarify some aspects. First of all, we would like to point out that the hotel management team are not aware of any complain... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 6, 2015

My whole family visited this year to attend my cousins wedding. There were 9 of us at this resort 6 adults and 3 children (10, 4 & 2) The kids club looked fantastic but our little ones were just that too little to go. Our choice not the resorts. The rooms were clean and comfortable although very outdated. The water... More 

Was this review helpful? Yes 4
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear guest, Thanks for taking the time to share your thoughts on TripAdvisor. We are pleased to read you had a lovely family holiday at Sirenis Hotel Club Aura. Your suggestions have been reported to the hotel manager. We value your opinion and dedication and look forward to welcoming your family back next summer. Warm greetings from Port d’es Torrent,... More 

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 3, 2015

Stayed here for 1week, great family hotel. Lots and lots of entertainment through out the day for kids and the adults. Entertainment staff were the most friendly, kind, hard working entertainment staff I have ever seen on holiday. Always smiling, giving out high fives and interacting with everyone they were so jolly and up beat all the time and so... More 

Was this review helpful? Yes 4
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for choosing the Sirenis Hotel Club Aura for your holiday and for considering it as a very nice family hotel. Our entertainment staff are sure to have our guests up on their feet and having fun! We will definitely congratulate them all on your behalf for their contribution to your amusement while staying among us. Although you... More 

Wolverhampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 17, 2014

me and my partner decided to come here all inclusive for a week the beginning of october 2013 as our first holiday together. the weather was beautiful to say it was october month, still nice and hot just how we like it. a few weeks before we went we had emailed the hotel to request a room on a higher... More 

Was this review helpful? Yes 3
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for choosing the Sirenis Hotel Club Aura for your first holiday with your partner. We are glad to read that the room our front desk accommodated you in met your expectations, and are happy to know that the issue in the bathroom was quickly fixed to your comfort. On the other hand, we regret hearing you were... More 

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