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Hesperia Lanzarote

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Urb. Cortijo Viejo, C/Hesperia, 1, 35570 Puerto Calero, Lanzarote, Spain
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2,429 Reviews from our TripAdvisor Community

Traveler rating
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    317
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    54
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512
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (444)
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London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Hesperia Lanzarote is definitely a very good 5 star hotel! The hotel has a very calming and relaxing atmosphere. The food is delicious (big variety) and the service and staff are really nice. Especially the staff witch is a true gem of the hotel, every of my questions or requests were answered, and nothing was too hard for them to... More 

Was this review helpful? Yes
Kilmarnock, Scotland, United Kingdom
Reviewer
3 reviews 3 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Loved every part of this holiday. Hotel staff rooms eating drinks and pool everything was fantastic! It's maybe not a UK 5star but after staying in many hotels it's up there. I would recommend no problem for a very quiet comfortable and welcoming stay.

Was this review helpful? Yes 1
chester
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great stay from start to finish Staff very pleasant & can't do enough to help Rooms are comfy & have everything you need All inclusive food is lovely. So much choice Only negative is pools are very cold but we were told that it was exceptionally windy so maybe we just picked wrong time. Did not spoil stay at all

Was this review helpful? Yes 1
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Smudge69Chester, Thank you ever so much for posting such a great review here on TripAdvisor. It is excellent to read that you enjoyed a fabulous stay with us from star to finish. We certainly enjoyed looking after you and we apreciate your kind comments about the staff. I hope to have the pleasure of welcoming you back again in... More 

Chester, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We arrived at the hotel, were greeted with a smile and a glass of cava. Booking in was quick and the reception staff warm and friendly. Although rooms were not expected to be ready till 3pm they checked (11am) and were ready! Fabulous start and it only got better. The staff are lovely, the food excellent and varied, a courtesy... More 

Was this review helpful? Yes 3
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Yonziloesshoes, Thank you very much for taking the time to share your great review here on Tripadvisor. I am delighted to read that you have had an excellent holiday!!! The check in time is from 15:00pm onwards, however if you have a room ready before that time we are more than happy to allocate you. We higly apreciate your... More 

Salford, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed for 1 week, before the schools broke up in May. Our room had a lovely sea view with balcony. It is situated on a headland, with a lovely walk to the marina with it's several restaurants and bars. If want relaxing it's a huge thumbs up from me.

Was this review helpful? Yes 3
Surrey, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

We have just returned after a 2 weeks stay. I was there with my wife and baby boy (his first holiday) of 6 months. Really enjoyed the holiday. A lovely hotel - which was nice and quiet and a lovely suite with fantastic views. + There was only one restaurant open at the time of our stay (Out of season... More 

Was this review helpful? Yes 1
Towcester
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We have just returned after a weeks stay bed and breakfast.I hope this review is taken on board by the management team as the staff at the hotel all are pleasant diligent and work extremely hard. There are just too many things that are starting to look tired, dated or don't function. We had a sea view with a balcony... More 

Was this review helpful? Yes 2
Southampton
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided to return to the hesperia in Puerto calero on the 13/5/15 after a great holiday last year,and yet again it didn't disappoint.The reception staff were brilliant and even when we had a problem it was sorted immediately with no fuss.The time there was relaxing and chilled,with no pressure to join in the activities that the hotel had on... More 

Was this review helpful? Yes 5
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Keith A, It has been an absolute pleasure to welcome you back for second time. I truly hope this is a beginning of a long relationship. The Guest Relations Team together with Laura have also passed your comments when you were here so thank you very much for taking the time also to share them here on Tripadvisor. We... More 

St. Albans, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The only pluses for this Hotel are the staff, very hardworking and helpful - they need to be as there are so many things wrong - and a pleasant room ( except the air-con doesn't work properly). This is no 5 star and would struggle to be 4 star. Awful food - cold when should be hot, hot when should... More 

Was this review helpful? Yes 3
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Louise G, Thank you for taking the time to post your review of the Hesperia Lanzarote on Tripadvisor. The staff of this hotel is the most precious active that this company could have. I was very sorry to read that you had a disappointing stay with us and that you found the hotel to be overpriced due to the... More 

london
Contributor
18 reviews 18 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Book this Hotel with care, there are both plus and minus elements and here is a brief overview. Firstly, this is not a Five Star Hotel but with good management and investment could become one. Here are the reasons why: 1.No shop to buy Water, in fact no shop full stop to buy even a paper and it’s a good... More 

Was this review helpful? Yes 4
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Happyholidayman, Fisrt of all I would like to thak you for taking the time to review the differents outlets of the hotel and its services. In regards to your comments about the price of the water i would like to inform you that we regularly conduct a price comparison with other hotels in the area, as our aim is... More 

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