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Hesperia Lanzarote

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Urb. Cortijo Viejo, C/Hesperia, 1, 35570 Puerto Calero, Lanzarote, Spain
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1 room 1 guest
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2,737 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (472)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the hesperia hotel jfir two weeks the hotel is a very clean and tidy, the pool areas were kept well and the hotel itself was immaculate. We have amazing room view that overlooks the sea which is a fantastic view. The hotel is so relaxing, quiet and lovely but at the same time offering fantastic evening entertainment... More 

Was this review helpful? Yes 1
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Guest, Thank you for sharing your review with all the users of Tripadvisor We are delighted to know that you have enjoyed your stay with us. Thank you also for the comment relative to our staff. They really appreciate such a nice words from our guests. Looking forward to welcome you again at Hesperia Lanzarote Best regards, Pablo Rey... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

we stayed in Hesperia for 2weeks in August. I genuinely cannot find fault with anything. It was fantastic from start to finish. Such friendly staff, gorgeous views, spotless accommodation, beautiful food. Every member of staff so courteous and helpful especially rami and his crew. They were amazing at making everyone very welcome and made some we had a great nites.... More 

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cardiff
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here 2 weeks in August. The food is excellent and the main Restuarant caters for all needs. Staff were very friendly and welcoming. The girl that greets you on arrival is very helpful. We found the hotel to be very quiet which suited us. There is no beach at the hotel just some rocks but there is a floating... More 

Was this review helpful? Yes 1
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Steve, Thank you very much for your excellent review following your recent stay with us at Hesperia Lanzarote Hotel in Puerto Calero. It is wonderful to see that you are delighted with the hotel food, restaurants, friendly staff and service. We are agree with you, we are very fortunate to enjoy a remarkable location in Puerto Calero right in... More 

2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

I was in the Hesperia lanzarote for August and I strongly recommend it. Great location and views; new, stylish accomodation( built in 2003) excellent food and impeccable service. They also have a Great spa and gym. In contrast to other 5 star hotel in the Island this one has been built and decorated with a lor of taste and it's... More 

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Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear guest, We would like to begin by thanking you for the time you have taken to share your experience at TripAdvisor, as well as for your preference in selecting Hesperia Lanzarote for your holiday. We are glad to know that you had a pleasant time at our facilities. In addition, your comments about our staff are highly appreciated and... More 

Dublin, Ireland
1 review
3 of 5 stars Reviewed 4 days ago NEW

Service was poor at the best of times. Some staff members came across very rude. The hotel is beautiful. The buffet breakfast was average at best. For the price the quality and standard was severely lacking. Wouldn't go back

Review collected in partnership with NH Hotels

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Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear guest, Thank you for taking the time to post your review on TripAdvisor about your stay at the Hesperia Lanzarote Hotel. We are delighted to read that you enjoy the breakfast service during your stay. However, we are very disappointed to see you were less than satisfied with the gerenal service and staff. Excellent guest satisfaction is of enormous... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Me and my boyfriend came here for three nights, it is about 15 minutes from the airport. On arrival we were greeted friendly and given drinks whilst we checked in. We stayed in a suite which i highly recommend because they are beautiful with private jacuzzi. Food was ok drinks were amazing. If I have any criticism the hotel needs... More 

Was this review helpful? Yes 3
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Senel, I would like to thank you for sharing your positive review on Trip Advisor and I am glad to know that you had a memorable stay. As you said, the hotel is beautiful, although the staff, the location and the relaxing island help us to offer you a pleasant stay at the Hesperia Lanzarote. Regarding the entertaiment, there... More 

San Pedro de Alcantara, Spain
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

no way is a five star hotel !! rooms comfortable but there are regular cockroach sightings which management say are normal ! All inclusive -- BE very careful as they only give away the cheap stuff and will try and charge for everything else !!

Was this review helpful? Yes 2
Manchester, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Had a lovely stay . Check in speedy helpful and informative staff wonderful .Rooms good if not a little tired in places . We had a problem with our shower , what can I say amazing they got onto it straight away . Breakfast was lovely as were the staff waiting on the tables . Lunch the same ,sadly a... More 

Was this review helpful? Yes 2
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear guest, Thank you very much for sharing your thoughts of the Hesperia Lanzarote with us. We appreciate your feedback since the continuous improvement of our product and services are highly important to us. I would like to apologize for any inconvenience caused during your stay and also I would like to inform you that the animation team do a... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I dont understand thoses bad reviews,that is a great hotel,covered all our needs.There are some reviews about the food,no way the food was amazing,really clean hotel,the staff week really hard in some reviews was saying no entertainment,we were really worried,no entertainment?There are 7 shows a week and a complete entertainment programme club dance at the bridge every morning and after... More 

Was this review helpful? Yes 1
Nottingham, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Was a really nice hotel, very clean and rooms cleaned daily and towels changed. Very comfortable and big bed. Its only downfall for me was the choice of food at dinner, for the price paid there should have been alot more choice. Saying that, the food i had was nice and presented well. If i return to Lanzarote i would... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Pool bar(24)
  • Very good(23)
  • Sea view(8)
  • Half board(8)
  • Really nice(4)
  • Reception staff(3)
  • Standard room(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,506 photos of this hotel

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Pool/beach area (164)
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Bathroom (44)
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Dining (42)
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Hotel & grounds (262)
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Business center/function rooms (2)
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2:33
Videos (1)
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Other (328)

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Adult's Pool One (29)
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Adult's Pool Two (8)
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Amenities (27)
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Drago Pool (18)
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Family Kid's Room (62)
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Kid's Pool (3)
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Penthouse Suite (52)
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Presidential Suite (61)
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Restaurants and Bars (45)
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Sea View Standard Room (31)
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The Hotel (64)

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Room/suite (6)
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Hotel & grounds (19)
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Pool/beach area (3)
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Business center/function rooms (5)
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Dining (3)
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Family/play areas (1)
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Bathroom (2)
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