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Hesperia Lanzarote

5.0 of 5 Urb. Cortijo Viejo, C/Hesperia, 1, 35570 Puerto Calero, Lanzarote, Spain
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Hesperia Lanzarote
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2,094 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leicester, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

A lovely hotel to stay in. We went in December a week before Xmas. Hotel was very quiet. 100 people in total staying if that. Hotel had a few swimming pools. However as it was very windy during our stay the children only went in a couple of times as was too cold. Even the heated pool was cold due... More 

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Colwyn Bay, United Kingdom
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel before some years ago. It has a great location on the edge of a relatively small development. Its comfortable and pleasant to stay in but seems to be heading more to all-inclusive holidays and mass market. Quite expensive, the rooms are good, well equipped but not outstanding and the interior décor is starting to get... More 

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Madrid, Comunidad de Madrid, Spain
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The hotel and its facilities are nice, there are several pools, a bar looking right over the sea, the staff was super friendly and very helpful, we only booked breakfast which was delicious with a very wide range of foods to choose from... We enjoyed every minute of it.

Was this review helpful? Yes 1
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Guest, Thank you for sharing your experience from your recent stay with us at Hesperia Lanzarote on Tripadvisor. I am pleased to read that you enjoyed your stay with us and that you were happy with the services and facilities provided at the resort. Once again, thank you for taking the time to post your review on Tripadvisor. We... More 

Northamptonshire
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I agree with a previous poster that this hotel is a "holiday in the sun" orientated hotel. Pros: location and grounds are exceptional, beatifully maintained and really gorgeous. Lots of places to relax in stunning scenery. Breakfast is great, rooms are clean, staff is friendly. Cons: Having arrived a day late due to weather, room was not available for several... More 

Was this review helpful? Yes 2
Warwickshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Enjoyed a short stay at this hotel in November. Hotel was very quite. Food was good quality but slight disappointment with selection at evening meal considering it a 5* Extremely small portions of the 'live cooking' offered. However staff were all excellent.

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Guest, Thank you for sharing your experience from your recent stay with us at Hesperia Lanzarote on Tripadvisor. I am glad to read that our staff have exceeded your expectations and you liked our food although I was concerned that we did not meet your expectations about the “show cooking” portions and the selection of food provided. Your comments... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here for a week. Really enjoyed the hotel. We wanted something away from the bustle of Porto Del Carmen, but close enough that we could go in if we wished . We liked : Nice Sea swimming spot just nearby Good Cycling / walking Base Good cliff walking paths in both directions from the hotel, for approx 3km .... More 

Was this review helpful? Yes 1
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Guest, Thank you for sharing your experience from your stay with us at Hesperia Lanzarote on Tripadvisor. I am delighted to read that our team was able to make your every moment at Hesperia Lanzarote a very special. I have shared your comment with the entire team and they are equally happy to hear that you had an amazing... More 

Whittingham, United Kingdom
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

I had booked a sea view room with a balcony, when we checked in the receptionist told us that we could upgrade to a suite, why not? So the receptionist suggested that we take a look at both the suite and the sea view room with balcony, this we did, trekking across this vast hotel in the mid afternoon sun.... More 

Was this review helpful? Yes 1
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Guest, Thank you for your comment on Tripadvisor about your recent stay with us. I’m glad to read that you enjoyed our location and our friendly staff and. I was therefore concerned to understand that we did not meet your expectations. I have noted all your comments and passed on to the management team to look into these areas... More 

Sion, Switzerland
Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is ok with first class infrastructure such as swimming pools, fitness facility, though sea access though a plateforme accessible by a waterbridge, due to dangerous rocks by the shore. The area is quiet and well located to either Porto Calero, Puerto del Carmen, or even to Yaiza or Playa Blanca.

Was this review helpful? Yes 1
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Guest, Thank you for sharing your experience from your recent stay with us at Hesperia Lanzarote on Tripadvisor. Your valuable feedback is important to ensure that we continually deliver a top service. It was a pleasure to read that you enjoyed our four swimming pools, our first class infrastructure and the exclusive area of Puerto Calero. Once again, thank... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We booked a 5 night stay here very early this year having visited previously 2 years ago. The service was excellent as should be expected from a 5 star hotel but it is the small details that make a big impression and make the holiday that extra special. For this a special mention goes to Albert who arranged a nice... More 

Was this review helpful? Yes 2
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Guest, Thank you for sharing your experience from your recent stay with on Tripadvisor. I am delighted to read that you enjoyed your visit and you were overall happy with the services and facilities provided by our colleagues. Thank you for the very detailed feedback and mentioning so many positive elements about the resort and our staff, we always... More 

Bournemouth, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel epitomises understated luxury with fantastic customer service and excellent facilities. The atrium in the lobby is stunning; it sets the scene for the remainder of the hotel with clean, contemporary decor. The spa facilities are outstanding; my husband and I both enjoyed superb massages, and spending the day in the hydrotherapy spa was a wonderful treatment.

Was this review helpful? Yes 3
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Guest, Thank you for sharing your experience from your recent stay with us at Hesperia Lanzarote. Our constant effort at Hesperia Lanzarote is to create a relaxing environment and fantastic customer service to exceed the expectations of all our guests and I am happy to hear that you were overall happy with the services provided and the facilities of... More 

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Additional Information about Hesperia Lanzarote

Address: Urb. Cortijo Viejo, C/Hesperia, 1, 35570 Puerto Calero, Lanzarote, Spain
Phone Number:
Location: Spain > Canary Islands > Lanzarote > Puerto Calero
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hesperia Lanzarote 5*
Number of rooms: 335
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Also Known As:
Hesperia Lanzarote Puerto Calero
Hotel Hesperia Lanzarote
Hesperia Hotel Lanzarote

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