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Hesperia Lanzarote

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Urb. Cortijo Viejo, C/Hesperia, 1, 35570 Puerto Calero, Lanzarote, Spain
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2,631 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birminham
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Went to Hotel Hesperia in the last week of July and could not fault the staff, food and cleanliness of the hotel. Really relaxing with my wife and daughter who really enjoyed the 5 star service. Lovely walk down to the harbour which was only 10 minutes away and considering the location drinks were fairly reasonable. The AI at the... More 

Was this review helpful? Yes
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear JonBirminham Many thanks for your comments about your holidays at the Hesperia Lanzarote Hotel. We are all very pleased to hear that you had an amazing time with us. We love to create amazing experiences for our guests for them to repeat again and again, it would be great that you keep choosing us for the first option when... More 

Newcastle upon Tyne, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

where do I start first. The hotel was dirty and needs an urgent refurbishment. The majority of the staff were bad mannered and quite ignorant at times. The buffet restaurant was terrible. I did not expect too pay so much for an all inclusive holiday to eat eggs every morning and pasta every night. If you ate in the restaurant... More 

Was this review helpful? Yes 5
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We enjoyed our 4 day stay in this hotel very much the staff were so helpful and pleasant and always smiling and happy Great breakfast with fantastic amenities and so many pools and sun beds The port is a 10 min walk from the hotel with excellent restaurants and shops. P de Carmen is 10 mins by taxi

Was this review helpful? Yes
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Guest, We appreciate your fabulous comments! Thank you very much! It is very rewarding to hear feedback as yours! Please contact us directly before making the next booking so that we can adjust it to your preferences. Best regards, More 

London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We enjoyed our stay at the Hesperia. Great welcome on arrival and the room was nice and spacious. We had a very relaxing stay over New Year and January 2015. Spent most of the time by the lower pool and unwound. Breakfast had pretty much everything you could ask for and they've clearly paid attention to the surroundings too so... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

My wife and I have just returned from a fortnight 16-30th July at the Hesperia Playa Dorada and I have to say we had a great time. The hotel was clean, well spread out so it never felt crowded like other hotels we've stayed in, good food, reasonably good entertainment in the evening, great location between the harbour and the... More 

Was this review helpful? Yes 2
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear Mr. Dean, First of all, I would like to thank you for sharing your opinion on trip advisor. We are delighted to know that you spent such a beautiful holidays in Hesperia Lanzarote . Moreover we are happy to learn that we met your expectation regarding services, the facilities and the gastronomy. Once again thank you very much for... More 

uk
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hesperia A little disappointed in a couple of areas. The things I liked about the Hesperia was it was nice and quiet in good surroundings but in general the heart of the hotel lacked a little soul. The things we did not like so much was that smoking is permitted at breakfast outside. The food was pretty good although the... More 

Was this review helpful? Yes 1
Barnsley, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed here in Lanzarote and it is seriously the best place to stay! Best holiday ever and the entertainment and animation team were amazing!!! Will forever remember rami he was so funny and kept everyone laughing all holiday :) would definitely go back and rami don't EVER leave....u made it fab haha :D I really recommend this place u won't... More 

Was this review helpful? Yes 6
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear guest, It is such a pleasure to read your lovely comments regarding your last stay at the Hesperia Lanzarote Hotel. I am delighted to see that our hotel meet your expectations specially about our great staff and facilities. We will share your amazing review to our team. We are looking forward to welcome you very soon! Best Regards, Pablo... More 

East Grinstead, United Kingdom
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

😏😏😏😏 Hotel lovely, but unfortunalety found there was no atmosphere, staff seemed to have little english, No activities during the day, if there were not made very clear, evening entertainment, well why have it inside in a non-air conditioned room, overall left feeling disappointed. We were expecting more from a 5star hotel.

Was this review helpful? Yes 3
London, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Went there for the weekend and I have to say the staff are very friendly and made us feel very welcome, every staff would greet us with a smile. I would definitely be going there again but this time with the kids as they have a lot of facilities for children.

Was this review helpful? Yes 2
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Many thanks for taking the time to post such a nice review of Hesperia Lanzarote Hotel on TripAdvisor. From our passionate team and the convenience of our location, we are all about offering unique and relaxing experiences to all our guests. It is with great pride that I will pass on your compliments to the team for their outstanding service.... More 

London
1 review
5 of 5 stars Reviewed 4 days ago NEW

Extremely clean and tidy. Friendly helpful staff. Comfortable sleep, spacious rooms, huge hotel, free wifi up until certain amount of mega bite was really helpful. Evening entertainment every night for kids and adults. Many pools, lovely restaurants, great variety of food and quality. Professional service. Excellent value! Would visit again and recommend to couples, families and single people. 10 minutes... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Pablo_Rey_Rodriguez, Director General at Hesperia Lanzarote, responded to this review

Dear kathleenteresaz, Thank you very much for your detailed review on Trip Advisor. We are thrilled to know that you have completely enjoyed your experience with us. Specially our location and facilities and the kindness of our staff. It will be a pleasure for us to see you again on your next trip to Lanzarote, please do not hesitate to... More 

Hotel Review Summarization

What travelers say

  • Pool bar(24)
  • Very good(23)
  • Sea view(8)
  • Half board(8)
  • Really nice(4)
  • Reception staff(3)
  • Standard room(3)
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Adult's Pool One (29)
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Adult's Pool Two (8)
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Drago Pool (18)
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Family Kid's Room (62)
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Kid's Pool (3)
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Penthouse Suite (52)
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Presidential Suite (61)
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Sea View Standard Room (31)
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The Hotel (64)

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Dining (3)
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