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Club Hotel Aguamarina

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PO Box 175, 07740 Arenal d'en Castell, Minorca, Spain
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1 room 1 adult
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Club Hotel Aguamarina
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2,010 Reviews from our TripAdvisor Community

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Newcastle upon Tyne, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

I stayed with my partner and 2 children (8 and 4) for 10 days from 17 July 2015. We really enjoyed our stay. Good points - entertainment was amazing, staff friendly, rooms cleaned every day. Bad points - our room was tiny for 2 adults and 2 kids, the food became a little repetitive but we always found something. Also... More 

Helpful?
Thank hayn30
Crewe, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Went on a family holiday to this hotel in June '15. Grandma, Two adults with 7 and 4 year old. Two adults with 4 year old and 1 year old and other family of two adults with 9 year old. Standard hotel. Rooms very small - only bedroom and bathroom and balcony so no separate area. Food was very standard... More 

Helpful?
1 Thank reviewer499507
Durham, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were booked in for 10 nights All Inclusive. It was excellent value for money. We went with Thomas Cook so there was a Thomas Cook kids Club and Entertainment and then Hotel Kids club and Entertainment. Our Little girl loved the TC kids club and the kids disco each night. There was good entertainment and not so good entertainment... More 

Helpful?
5 Thank Rachel S
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Where to start.... If your looking for a family holiday & you find a cheap deal to this hotel then I'd say go for it. It's ok but more 2* than 3*. Many negatives but some positives. We went in early sept 15. Myself, husband and 2 yr old (nearly 3) We stayed in a pool view room in A... More 

Helpful?
2 Thank Pinkbow1
chesterfield
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed December 8, 2015

We went in May 2015 during the school holidays. It is a large hotel in spacious grounds with lots of facilities and a packed programme from the animation team. Due to the school holidays it was busy and quite loud around the family pools, but we never had a problem getting a bed. There was always plenty of space on... More 

Helpful?
4 Thank jo t
Matosinhos, Portugal
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 11, 2015

My conclusions is that there a lot a good reviews and all of them are true. The ones that are not quite good or bad, i think most of them are from vacations on July or August, period with lots of people for sure and maybe less quality. Excellent for Kids. Should have free wifi (any coffee or restaurant has... More 

Helpful?
1 Thank sribeiro2015
Stockport
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed October 28, 2015

I have held back my thoughts on this hotel due to making an official complaint to thomas cook and to abta. Both of which are a waste of time!!! We flew out on 12-6-15 (very very early in the morning!) and upon arrival at the hotel, it took at least 30 minutes to even get checked in at the hotel... More 

Helpful?
3 Thank shaljones
CommunityManagerCHA, Guest Relations Manager at Club Hotel Aguamarina, responded to this review

Dear Shaljones, Firstly please let me apologise profusely for the upset that was caused regarding your holiday. Cleanliness and service are our number one priorities in the hotel and I can understand that you feel that we have failed you in this. We will be having a full review of all cleaning practices to ensure that no-one else is faced... More 

Travelers are raving about these Arenal d'en Castell hotels

Grangemouth, Scotland, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 27, 2015

We thoroughly enjoyed our holiday sep/oct 2015. Upon landing, it was only a half hour transfer to the Hotel. We arrived at 11 and were able to get to our rooms right away. The staff were generally very helpful and efficient, the hotel itself was very clean throughout. The food was good, possibly better than we expected, both in terms... More 

Helpful?
2 Thank JoeReape
CommunityManagerCHA, Guest Relations Manager at Club Hotel Aguamarina, responded to this review

Hi Joe, Thank you for your lovely review of the hotel. I am so pleased that you had a great time, thought we were value for money and would come back and stay with us again. I will pass on your compliments to the cleaners and the kitchen team as they love to know when they have done a good... More 

Clydebank, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 25, 2015

Had a great holiday here, myself husband an 2 year old daughter, 1st week in October, only complaint I have is the pool was freezing and the beds were solid, could do with updating the beds. Couldn't fault anything else, staff were fab and very helpful.. after reading all the bad reviews on this we were dreading the holiday, but... More 

Helpful?
1 Thank Teresa W
CommunityManagerCHA, Guest Relations Manager at Club Hotel Aguamarina, responded to this review

Hi Teresa, Thanks for taking the time to write a great review about us here on TripAdvisor. It is lovely to know that you enjoyed your time with us and that we exceeded your expectations. Unfortunately the Balearics suffered from some freak storms at the end of September with tornados hitting the islands and this left the pools unseasonably cool,... More 

Glenrothes, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed October 15, 2015

Nice hotel a bit quiet never realised it was end of season normally end of October so a lot of entertainment around hotel was closed. Great for direct access to beach, and bus stops just outside hotel so travel around island accessible. Water park ten minute walk from hotel but a bit expensive €20 especially if there a few of... More 

Helpful?
1 Thank sharon c
CommunityManagerCHA, Guest Relations Manager at Club Hotel Aguamarina, responded to this review

Dear Sharon, Thank you for your review on TripAdvisor. It is true that the season begins to end around the end of September, beginning of October when all of the children go back to school. It does mean that the resort becomes even more quiet and peaceful. I'm glad this didn't deter too much from your enjoyment but I hope... More 

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