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Paloma Club Sultan Ozdere

#2 of 12 Hotels in Ozdere
Certificate of Excellence
Goztepe Mevki, Ozdere 35495 , Turkey
Hotel amenities
Paloma Club Sultan Ozdere
Best prices for: 1 room 1 guest
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Ranked #2 of 12 Hotels in Ozdere
Certificate of Excellence 2014
A recent review
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1,071 reviews from our community

Traveler rating
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    101
    44
    19
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590
259
5
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Thank you sooo much for such a lovely holiday! This hotel is amazing great for kids! Food is amazing, the room was amazing. i dont usually return to hotels but if i do would come later in the year as april is quite cool in the evening! Thank you so much :)

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Preston, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Will be coming to stay in may and was wanting to know does the hotel do baby food on request? Has anyone stayed got any information or can management help on this one as any information would be greatly appreciated

Was this review helpful? Yes
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guest, We would likel to thank you for having choose our hotel. We will be happy to see you here in Paloma Club Sultan. For your baby we can provide a baby food. If you need more information you can contact with us by info@palomasultan.com But we didn't understand well why you gave us 80 point if you... More 

Horsham, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were overwhelmed with the staff, cleanliness, friendliness and beautiful surroundings with this hotel. We were on a family holiday with two active boys and were all extremely satisfied. Food and drink was plentiful every day. Pools amazing and stunning views from the restaurant. A la carte excellent too. Would not be suitable if you cannot manage stairs this was... More 

Was this review helpful? Yes 3
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guest, We are very pleased to hear that you enjoyed your holiday here in our hotel. We do our best to make everyone's stay as special as possible and comment like yours are very encouraging for our staff to hear, as well as allowing us to see which aspects of your holiday in particular you enjoyed, so that... More 

Contributor
17 reviews 17 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 20, 2015

Despite being over my usual price range for a holiday we decided to come here last May for a holiday and a friends wedding. The site was amazing and it is like a little village! All the staff were friendly and helpful and they can even pick you up in buggies or the train to help you around the site!... More 

Was this review helpful? Yes 6
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guests, Thank you for taking the time to write about your recent holiday experiences at our hotel. We are very pleased to hear that you enjoyed our hotel's services and facilities as well as our customer care. We look forward to the time when we will be able to welcome you back to Sultan as part of our... More 

Cambridge, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 19, 2015

Bit of a journey on the coach but well worth the wait. What a view we had overlooking the bay and infinity pool. We had asked for an upgraded room and I must say well worth the extra money. Staff were great always smiling and greeted you everytime you were near them. Food was great!!! main restaurant got busy between... More 

Was this review helpful? Yes 7
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guests, Thank you for taking the time to share your holiday experiences with others on Trip Advisor. It is always a pleasure to welcome new Paloma Guests to our hotel and we are delighted to hear that you enjoyed both our hotel facilities and the local area. At Paloma Club Sultan we always aim to provide the best... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 28, 2014

My fiancée and I have stayed at this hotel 4 times and it never disappoints. We have a holiday in May every year and 4 years ago came to this hotel and have been coming back ever since. I have read the reviews of other guests and have to agree about a couple of things, yes this hotel is very... More 

Was this review helpful? Yes 11
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service. We are very pleased to hear that you enjoyed your holiday with us and that you recommend our services and facilities to the world.... More 

Derby, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2014

My wife and I returned to Palomar sultan for a 2 nd year,hoping it would be as good as the first year we went.How wrong could we be this year it was unbelievably better.Food great,beer great,out and about great.Big thanks to Leif for making this special also a big thanks to nicole(thomas cook rep)for everything.Will we go again?You bet.

Was this review helpful? Yes 2
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guests, It was such a pleasure to read such a positive and detailed account of your recent holiday at our resort. We are all very pleased to hear that you are happy and satisfied with so many aspects of our hotel, it's services and facilities. We hope that one day we will have the pleasure to welcome you... More 

Leamington Spa, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 3, 2014

We stayed here as a family of 4 in August 2014 and had a great holiday. Firstly the good points: The food was excellent with plenty of choice between all the different restaurants/bars - the themed nights in the main restaurant were particularly good. The infinity pool was great and the kids loved the Thomas Cook Kids Club so much... More 

Was this review helpful? Yes 3
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guests, On behalf of the Paloma Club Sultan Team I would like to thank you for taking the time to share your experiences with us with the wider travelling community here on Trip Advisor. It is important for us to know how we can improve our services for the future. All comments are seriously taken into consideration and... More 

Oxford, UK
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 10, 2014

We visited the last week in October (last year in august). This is lovely, clean hotel with some of the most amazing views. We stayed in a suite on our first visit and these are in the main hotel and close to the restaurant. This time we stayed in a sea view room. The views from the small balcony are... More 

Was this review helpful? Yes 3
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guests, Thank you very much for taking the time our of your busy schedule to share with the Trip Advisor community about your recent holiday in our hotel. Thank you for taking the time to write this review and we look forward to next year for a 3rdm times! Warmest regards from us all at Paloma Club Sultan... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 9, 2014

Every thing about the hotel was lovely. The only thing wrong was, as we went at the end of October, the swimming pools were very cold and, consequently, there wasn't an awful lot for my two twelve year old grandchildren to do.

Was this review helpful? Yes 1
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Guests, We would like to thank you for having choose our hotel for your holiday as well for your commentary on TripAdvisor. It will be a big pleasure for us to see you next time in Paloma Club Sultan. Best Regards Emel TURKMEN Rooms Division Manager More 

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