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Paloma Club Sultan Ozdere

#2 of 12 Hotels in Ozdere
Certificate of Excellence
Goztepe Mevki, Ozdere 35495 , Turkey
Hotel amenities
Paloma Club Sultan Ozdere
Best prices for: 1 room 1 guest
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Ranked #2 of 12 Hotels in Ozdere
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
LucyB2893
Review This Hotel

1,049 reviews from our community

Traveler rating
    576
    311
    99
    44
    19
See reviews for
573
257
5
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
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  • English first
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  • All months
    (1049)
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    (184)
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    (38)
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Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Despite being over my usual price range for a holiday we decided to come here last May for a holiday and a friends wedding. The site was amazing and it is like a little village! All the staff were friendly and helpful and they can even pick you up in buggies or the train to help you around the site!... More 

Was this review helpful? Yes 4
Cambridge, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 19, 2015

Bit of a journey on the coach but well worth the wait. What a view we had overlooking the bay and infinity pool. We had asked for an upgraded room and I must say well worth the extra money. Staff were great always smiling and greeted you everytime you were near them. Food was great!!! main restaurant got busy between... More 

Was this review helpful? Yes 5
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guests, Thank you for taking the time to share your holiday experiences with others on Trip Advisor. It is always a pleasure to welcome new Paloma Guests to our hotel and we are delighted to hear that you enjoyed both our hotel facilities and the local area. At Paloma Club Sultan we always aim to provide the best... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 28, 2014

My fiancée and I have stayed at this hotel 4 times and it never disappoints. We have a holiday in May every year and 4 years ago came to this hotel and have been coming back ever since. I have read the reviews of other guests and have to agree about a couple of things, yes this hotel is very... More 

Was this review helpful? Yes 9
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service. We are very pleased to hear that you enjoyed your holiday with us and that you recommend our services and facilities to the world.... More 

Derby, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2014

My wife and I returned to Palomar sultan for a 2 nd year,hoping it would be as good as the first year we went.How wrong could we be this year it was unbelievably better.Food great,beer great,out and about great.Big thanks to Leif for making this special also a big thanks to nicole(thomas cook rep)for everything.Will we go again?You bet.

Was this review helpful? Yes 2
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guests, It was such a pleasure to read such a positive and detailed account of your recent holiday at our resort. We are all very pleased to hear that you are happy and satisfied with so many aspects of our hotel, it's services and facilities. We hope that one day we will have the pleasure to welcome you... More 

Leamington Spa, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 3, 2014

We stayed here as a family of 4 in August 2014 and had a great holiday. Firstly the good points: The food was excellent with plenty of choice between all the different restaurants/bars - the themed nights in the main restaurant were particularly good. The infinity pool was great and the kids loved the Thomas Cook Kids Club so much... More 

Was this review helpful? Yes 2
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guests, On behalf of the Paloma Club Sultan Team I would like to thank you for taking the time to share your experiences with us with the wider travelling community here on Trip Advisor. It is important for us to know how we can improve our services for the future. All comments are seriously taken into consideration and... More 

Oxford, UK
Contributor
18 reviews 18 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 10, 2014

We visited the last week in October (last year in august). This is lovely, clean hotel with some of the most amazing views. We stayed in a suite on our first visit and these are in the main hotel and close to the restaurant. This time we stayed in a sea view room. The views from the small balcony are... More 

Was this review helpful? Yes 2
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guests, Thank you very much for taking the time our of your busy schedule to share with the Trip Advisor community about your recent holiday in our hotel. Thank you for taking the time to write this review and we look forward to next year for a 3rdm times! Warmest regards from us all at Paloma Club Sultan... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 9, 2014

Every thing about the hotel was lovely. The only thing wrong was, as we went at the end of October, the swimming pools were very cold and, consequently, there wasn't an awful lot for my two twelve year old grandchildren to do.

Was this review helpful? Yes 1
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Guests, We would like to thank you for having choose our hotel for your holiday as well for your commentary on TripAdvisor. It will be a big pleasure for us to see you next time in Paloma Club Sultan. Best Regards Emel TURKMEN Rooms Division Manager More 

Brussels, Belgium
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 6, 2014

Very little information at the hotel. 5 stars hotels should offer the service irreproachable. No information, what all inclusive option includes, no information about the facilities and infrastructure (swimming pools, beauty center, hairdresser, etc.) in the hotel, no information about the region. I do prefer to read by my own and not to be informed by a strange person working... More 

Was this review helpful? Yes 3
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guests, On behalf of the Paloma Club Sultan Team I would like to thank you for taking the time to share your experiences with us with the wider travelling community here on Trip Advisor. It is important for us to know how we can improve our services for the future. All comments are seriously taken into consideration and... More 

Windsor, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed November 5, 2014

Where do you start? Fantastic resort. 2 private beaches, 1 is a quiet secluded beach where you can wade out to the rocks and feed all the baby and small tropical fish, a beach bar and beds and umbrellas. The 2nd beach is a lot bigger with water sports, volley ball and a lot livelier. Kayaks and pedellos are included.... More 

Was this review helpful? Yes
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guests, Thank you for writing such a detailed and thorough account of your recent holiday with us. We are very pleased to hear that you had good holiday between us. It is our aim to always please our guests and to provide the best possible customer care. We are happy to hear that you felt good. Please be... More 

Brighton, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 4, 2014

We arrived at the Hotel on a Saturday night, and after a swift check-in we were whisked to our room on a golf buggy, we were staying in one of the coloured buildings near the windmill. Once we scoped out our big family room (2 adults & a 9 year old), which was supplied with a bottle of red wine,... More 

Was this review helpful? Yes 2
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guests, We would like to thank you for having choose our hotel. And we would like thank you for taking the time out of your busy schedule to share with others your recent stay with us. It is important for us to know how we can improve our services for the future. All comments are seriously taken into... More 

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