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Paloma Club Sultan Ozdere

#2 of 12 Hotels in Ozdere
Certificate of Excellence
Goztepe Mevki, Ozdere 35495 , Turkey
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1 room 1 guest
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Paloma Club Sultan Ozdere
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1,315 Reviews from our TripAdvisor Community

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Traveler rating
    740
    385
    116
    52
    22
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762
297
7
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (1315)
  • Mar-May only
    (272)
  • Jun-Aug only
    (676)
  • Sep-Nov only
    (329)
  • Dec-Feb only
    (38)
All months
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for 11 nights in August and it was lovely. Staff friendly and always helpful. Elif in particular was lovely and always greeting everyone with a smile. There are a huge amount of steps around the resort so you certainly come back fitter! Restaurant is very big with lots to choose from but can get extremely busy during peak times.... More 

Was this review helpful? Yes
Newhaven, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

Lovely time at this hotel over the past ten days. Superb for kids as long as long as not In a buggy... We struggled a bit with the vast amount of steps. That being said... It kept us fit. The rooms are getting a bit tired and it we have been nice if the cleaners had cleaned the balcony at... More 

Was this review helpful? Yes
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear sallysmith2015, Thank you very much for sharing such a great feedback of your recent holiday at Paloma Club Sultan. We are greatful for your fantastic review and very pleased to read that you enjoyed so many aspects of your stay in our lovely hotel. We sincerey thank you for your highly recommendation and very look forward to welcome you... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I recently stayed at this hotel for a week with my partner and five year old, I had the most amazing holiday there is so much to do at this hotel I didn't even end up leaving the resort .. The food was amazing and varied which I was pleasantly surprised with because usual all inclusive holidays usually get repetitive,... More 

Was this review helpful? Yes 1
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Melissa260290, Thank you very much for sharing your thoughts and opinions about your recent stay at our resort. We are very pleased to hear that you were been happy here in Paloma Club Sultan.' We look forward to being able to welcome you once again back to your Sultan Family very soon. Greetings from Özdere, Emel TURKMEN Rooms Division... More 

Colchester, United Kingdom
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a wonderful place to have a family holiday. It has pretty much everything you could ask for. This is our second year and the resort has upped it's game from last year. Hopefully they will listen to the reviews and up their game even further by having to do very little to make it truly superb. It has... More 

Was this review helpful? Yes 7
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Lisa K, Firstly we would like to thank you for choosing our lovely resort for your family. We are very pleased to read that you enjoyed your stay and felt very well. We do our very best to make everyone's stay as special as possible and comment like yours are very encouraging for our staff to hear, as well... More 

London
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Just returned from two weeks here. We were a family of 5 including 3 kids, (17,15,12). We had 2 rooms next to each other which were great. I have to say the resort is beautiful and the staff are so friendly from the maid to the reception desk. The waiters are fantastic and really make you feel so welcome. The... More 

Was this review helpful? Yes 1
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Peggy14, We thank you for taking the time out of your busy schedule to share your thoughts about your recent stay with us. First of all we are glad to hear that there were many aspects of your holiday that you were pleased with and we will pass onto our personel your compliments and thanks. Also your constructive comments... More 

KENT UK
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic hotel, cant fault it for anything. Food was wonderful and clean throughout. Pools out of this world, hotel clean and right on the beach. Seperate area for children and a fun waterpark. I didnt have my children with me but would definatley take them here. I would go back! Highly recommened.

Was this review helpful? Yes 2
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Sara, Thank you very much for sharing such a great feedback of your recent holiday at Paloma Club Sultan. We are greatful for your fantastic review and very pleased to read that you had a great time at Paloma Club Sultan .We feel very honoured that you are already looking into returning to us. Best Regards, Emel TURKMEN Rooms... More 

Hampshire, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved the hotel. Pools and water slides first class. Staff very friendly and helpful. Enjoyed food and snacks at the restaurant and snack bars. Plenty of places for drinks. We had standard room which was fine for us. Wifi a bit slow but fine for keeping in touch.

Was this review helpful? Yes 1
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear BobWBasingstoke, Thank you for taking the time to share your opinions and feedback about our Hotel, It allows us to constantly improve our facilities in order to provide our guests with the ultimate holiday experience. We were glad to hear that you were impressed with 'all the little touches' our Hotel offers as well as our facilities and in... More 

Essex
Level Contributor
56 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from a one week stay at this hotel with our family. It was a first visit for us to Turkey and we loved it. The facilities at the hotel were great, rooms were very good, food plentiful and varied. The children and adults loved the aqua park, pools, beach and nightly entertainment. We were very impressed... More 

Was this review helpful? Yes 1
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Jacqueline20, We are so happy to hear that you enjoyed your stay with us and that you wanted to share your experience with others here on Trip Advisor. It is our pleasure to be able to help everyone of our guests to feel warmly welcome and we are glad that we managed to make you and your family feel... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

beautiful hotel, stunning location and great kids club but not one waiter, bar man or life guard spoke English. having to ask French guests to translate for you gets pretty tiring after a few days. overall dissapointed. sorry Paloma Sultan

Was this review helpful? Yes 3
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear JoanneG0809, On behalf of the entire Paloma Club Sultan Team I would like to thank you for taking the time and making the effort to share with the wider travelling community your thoughts and experiences of your recent holiday with us. It is our goal to completely satisfy our guests on every stay. Your opinion and experience helps us... More 

Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I'm guilty of never writing reviews but always read them before visiting a place but wanted to say how much we enjoyed our stay at this hotel. This was my second visit to the Paloma Sultan I went with my 8 year old son last year and was impressed and returned this year with my partner his 2 children. The... More 

Was this review helpful? Yes 1
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear tbham2015, Thank you a lot for your nice review. It is always a pleasure for us to get nice comments and we are really pleased to read that you had an amazing and enjoyable holiday in our lovely resort. We very much appreciates your comments. I would like to say thank you personelly to your comment about me :)... More 

Hotel Review Summarization

What travelers say

  • Infinity pool(13)
  • Thomas Cook(12)
  • Very good(7)
  • Snack bar(4)
  • Animation Team(3)
  • Standard room(3)
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1,392 photos of this hotel

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Room/suite (89)
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Bathroom (13)
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Business center/function rooms (2)
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Other (447)

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