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Paloma Club Sultan Ozdere

#2 of 11 Hotels in Ozdere
Certificate of Excellence
Goztepe Mevki, Ozdere 35495 , Turkey
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Paloma Club Sultan Ozdere
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1,397 Reviews from our TripAdvisor Community

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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My boyfriend and I with our 10 year old girl stayed at this hotel. The hotel and staff are exemplary and we had the best family here to date. We met two british families within 24 hours of being at the hotel which was lovely too. The hotel is kept immaculately clean and in perfect condition at all times, I... More 

Helpful?
Thank butterflylmg
Derby, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 11, 2015

Last year was our first visit to the Club Sultan. The very first couple we met were on their second visit. That was very impressive since I've never been back to the same place always preferring to try new places out. When it was time to find our 2015 family holiday we looked hard to find somewhere equally good for... More 

Helpful?
2 Thank Martin C
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guest Martin C, Thank you for taking the time to write about your recent holiday experiences at our hotel. We are very pleased to hear that you enjoyed our hotel's services and facilities for a second time. I also would like to sincerely thank you for highly recommending our hotel to others. We look forward to the time... More 

Gosport, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed November 8, 2015

Lovely food at this hotel and staff very friendly, especially if you us a couple of Turkish words, eg please and thank you. Pool side was nice and quiet with plenty of sun beds, part of this could be because the pool was very cold. (Sea temperaure in 2 sandy bays was warmer and great for building sand casltes). Outside... More 

Helpful?
Thank Mary-Anne W
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guests Mary-Anne W, On behalf of the Paloma Club Sultan Team I would like to thank you for taking the time to share your experiences with us with the wider travelling community here on Trip Advisor. It is important for us to know how we can improve our services for the future. All comments are seriously taken into... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 3, 2015

We went as a family of 11 from ages 69 years to 8 months. Paloma Club Sultan provided amenities to enable all of us to have a wonderful holiday. The rooms were spacious and very clean, the food was amazing with a huge variety at every meal every day. There was plenty for the children to do and they were... More 

Helpful?
2 Thank CKinch
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guests CKinch, Thank you for sharing with others here on Trip Advisor about you recent stay with us. It is always encouraging to hear what is going well in our hotel and for those positive comments we would like to thank you. Please know that your comments will be shared with the management and passed onto the personnel... More 

Chester, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 2, 2015 via mobile

I travelled with 2 friends in October half term. The weather was surprisingly good. It was a bit chilly when windy but on the back row of the beach, it was warmer. The pools were cold but once in, soon got used to it. The room was nice and spacious although the balcony was tiny. The 2 snack bars in... More 

Helpful?
2 Thank travelbuddy6786
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guest, travelbuddy6786, We would like to thank you first and foremost for taking the time to write such a detailed and constructive review of our hotel and your recent stay with us. It is pleasing to hear that there were so many aspects of our hotel service and care that you found to be of a good standard... More 

Worthing, United Kingdom
Level Contributor
64 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 1, 2015

Well I read the reviews on here about getting around the place and they are all correct. There are steps, and steps and some more steps!!! However, we did manage to find a couple of short-cuts halfway through the week so that was great. We went in the last week of October (half term) and the hotel was really quiet... More 

Helpful?
1 Thank Scott L
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Scott L, First of all we want to thank you for taking the time to write such a constructive review about your recent holiday with us. We are pleased to hear you enjoyed so many aspects of our lovely resort. We always strive to provide the best service that we can so that our guests are satisfied. It is... More 

Varna, Bulgaria
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 1, 2015

The hotel is an amazing place on the Aegean Sea. Unique harmony as you have the feeling that everything is exactly the right place and is not touched by human hand. Raw nature is transformed into a paradise Thanks in all who are part of this to be true. See you soon

Helpful?
1 Thank Kamen I
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Kamen I, Thank you for sharing this wonderful feedback with the wider travel community here on Tripadvisor. In the name of our entire team I would like to thank you for choosing to spent your holiday once again here with your Paloma Club Sultan Family. It is always a great pleasure to get such lovely feedback from returning guests.... More 

Gosport, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 29, 2015

This was my first trip to Turkey, myself and my 7 year old son. My luggage was left at Gatwick airport and I arrived at the hotel in quite a state, the hotel team immediately did everything possible to help me, my room was upgraded, I was given items and was helped by all. In particular one member of staff... More 

Helpful?
3 Thank Karyn E
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Karyn E, Thank you for sharing this excellent feedback about your recent vacation at the Paloma Club Sultan. We are very pleased to read that you had a gread holiday experience and that you felt welcome whilst your stay in our lovely resort. We sincerely thank you for your kind words and we hope to welcome you back to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 25, 2015

Just returned from a weeks stay at the Paloma Club Sultan. The hotel is cleverly set into the landscape and is on many levels. Although this means that there are many steps we did not find this a problem. The food was excellent as was the drink. All locally produced and very well cooked and presented. About the only thing... More 

Helpful?
1 Thank Mark S
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Mark, Thank you for sharing this wonderful feedback with the wider travel community here on Tripadvisor. In the name of our entire team I would like to thank you for choosing to spent your holiday here with your Paloma Sultan Family. It is always a great pleasure to get such lovely feedback from returning guests. We always pride ourselves... More 

cheshire
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 12, 2015

This was our first visit to turkey and it did not disappoint, the hotel is set in the hillside with stunning views,, the pools are excellent especially the infinity pool. There is quite a few steps but have to say they didnt bother us and I think we were a little more fitter for it. Our grandaughter (3) had an... More 

Helpful?
3 Thank bizbarb
EmelTurkmen, Guest Relations Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Bizbarb, We are so pleased after reading your nice feedback which we think is very important. We thank you and your family for your stay at Paloma Club Sultan and we are so looking forward To meet you again next season. Kind Regards Emel TURKMEN Rooms Division Manager More 

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