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All 1 Callander hotels

Terrace Suites

2363 Highway 11B, Callander, Ontario P0H 1H0, Canada
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Ranked #1 of 1 hotels in Callander
A recent review
4 of 5 stars Reviewed April 29, 2014
DerekF0rsyth Sudbury, Canada
  • Overview
  • Reviews (74)
  • Photos (39)
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74 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
Chatham, Ontario, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 16, 2014

We stayed awhile back cannot remember what year I am thinking 2012 or before on our way up to our cottage at Kirkland Lake and I just checked trip adviser again on and was not surprised by the bad reviews. When we stayed there you could see it was not the same place, the rooms were very dated and did... More

Was this review helpful? Yes 1
North Bay, Canada
1 review
1 of 5 stars Reviewed June 14, 2014

There is something fishy about Terrace Suites and the way it is run. They will take your money quickly,but after the fact will not call you back after leaving messages, and when you show up to talk with them in person, they are nowhere to be found. I sat at the desk in the reception area, wrote them a note... More

Was this review helpful? Yes
Goderich, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 23, 2014

Did not stay here after my credit card was charged within 24 hours for a 3 night stay I booked by phone two and half months away. Called and called, voice mail full. Emailed and emailed. Finally after repeatedly dialing both the toll free and local phone number got in touch with 'someone'. They couldn't give my an answer as... More

Was this review helpful? Yes 3
Niagara Falls, Canada
1 review
1 of 5 stars Reviewed May 23, 2014

We have recently booked a week stay in August at this Hotel. We thought that it looked rather nice and was close to the water. A couple of days after booking, I received my credit card statement, and they had already charged me for the vacation that I had booked for August, now. I called them and they said it... More

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Sudbury, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 29, 2014

Had a very nice get away at the terrace suites. Very friendly manager and Staff. Room decor is a bit dated but still nice none the less. The jacuzzi was very nice with lots of hot water! The Hotel room, office and grounds where all very clean.I would definitely recommend this hotel.

Was this review helpful? Yes 1
Sudbury, Canada
1 review
1 of 5 stars Reviewed April 28, 2014

I stayed here in Dec 2013 for one night with my husband - I have spent the last four months trying to get a refund for the fact they over charged me. They put through two separate charges on my credit card for one night each, told me they would issue a credit to my credit card and although I... More

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North Bay, Canada
1 review
5 of 5 stars Reviewed April 20, 2014

I recently stayed at Terrace Suites and had a wonderful stay. The customer service was great and the view was amazing. Our room was clean and well kept. The rooms could use a little updating but overall a nice and quiet stay. I would recommend this as a place to stay and easy to get to off of the highway.

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Sudbury
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed March 25, 2014

We stayed here in 2010 and very much enjoyed it so we decided to go back this year. Bad idea! The room itself was nice but I asked for a corner suite (less noise) and was told it wouldn't be a problem. But they didn't give us one! The girl at the desk couldn't find our receipt even though I... More

Was this review helpful? Yes 1
Sudbury, Canada
1 review
2 of 5 stars Reviewed March 23, 2014

Our first impression was good. The room was clean , and very spacious. Not very modern but it was very cozy. The Jacuzzi worked well , had a lot of water pressure and enough hot water. The bed was a little to hard for our liking though. When we went to check out there was no one in sight. We... More

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Uxbridge
1 review
2 of 5 stars Reviewed March 1, 2014

My husband, I and another couple stayed here in Feb2014, check in was fine, but could not get suite we had before when we stayed in 2011. Was given a suite (Room # 106) while we were unpacking our stuff in the bedroom we noticed the ceiling was poorly repaired, as if it had recently been leaking. A couple of... More

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Additional Information about Terrace Suites

Address: 2363 Highway 11B, Callander, Ontario P0H 1H0, Canada
Location: Canada > Ontario > Northeastern Ontario > Callander
Price Range (Based on Average Rates): $
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Also Known As:
Terrace Hotel Callander
Terrace Hotel North Bay
Terrace Suites Ontario/Callander

39 photos of this hotel

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Room/suite (11)
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Pool/beach area (1)
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Management photos: Courtesy of the property manager

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Room/suite (2)
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Hotel & grounds (1)
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Other (6)

Amenities

Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Number of rooms
20

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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