We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Lanark hotels

New Lanark Mill Hotel

3.0 of 5 Hotel   |   Mill One | New Lanark, Lanark ML11 9DB, Scotland
Hotel website
Hotel amenities
Special Deal
Save on Attraction tickets
Save Saved
You added New Lanark Mill Hotel to your Saves list
New Lanark Mill Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
92%
Ranked #1 of 3 hotels in Lanark
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
feralgoatuk South Wales
  • Overview
  • Reviews (711)
  • Photos (253)
  • Location
  • Amenities
  • Q&A (1)
  • Room tips (202)
  • More
true
Write a Review

711 people have reviewed this hotel

Traveler rating
    478
    174
    41
    14
    4
See reviews for
150
362
13
38
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
South Wales
Contributor
20 reviews 20 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

we always stay at this hotel when visiting Scotland, probably twice or three times a year as a family. This stay was lovely, room was great as usual and food, although a bit more pricey was lovely. My main concern was the pool area. We arrived in the middle of a mother and baby session, which is fine but when... More

Was this review helpful? Yes 1
Livingston, United Kingdom
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Had lunch in the bar. The hotel was catering for a wedding so this may not be a representative review. My son had the pie. It was terrible. The pastry was insipid and the meat was dry. He said he had never had worse! My haggis came with neeps and tatties. It was tasty but I had to ask where... More

Was this review helpful? Yes
hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this review

It is with regret that I read your review posted on Tripadvisor following your recent meal in our hotel bar at New Lanark Mill Hotel. I am very disappointed to have received such a poor rating and can only apologise if the standard of food did not meet with your expectations. Whether there is an event on in the hotel... More

Houston
Top Contributor
56 reviews 56 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here 4 nights, exceptionally beautiful setting, weather was stunning. On arrival reception very friendly and helpful, the hotel itself is in a converted mill, so pretty characterless inside, the room was large, comfortable but basic with large bathrooms. Beds comfortable and quiet. It was well equipped and when i needed assistance to get towel rail on the staff were... More

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We've been here loads of times now and just love it. The prices have slowly risen which is a shame as it will start loosing it's return trade who go for a spa break quite often. It's worth looking around the last minute sites and if you don't go dinner bed and breakfast be warned it's very expensive to pay... More

Was this review helpful? Yes
Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed at this hotel on 22/08/2014 with my friend .We were booked in for lunch and spa treatments then dinner bed and breakfast. What a treat it was ,from check in to check out we were treated so well.The staff were a credit to the hotel as was the manager .Everyone had such a nice and helpful manner. Lunch... More

Was this review helpful? Yes
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed 1 week ago

Whenever we go to Scotland we always stay here (even if is not near to where we want to be). This hotel is part of the National Heritage site and was one of the first cotton mills in Scotland. A historic tour of the mill is a 'must see' attraction. There are walks up to the falls of the Clyde.... More

Was this review helpful? Yes
Leicester, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Came here on a coach tour for four days.lovely hotel rooms comfortable and clean reasonable prices at the bar,could do with some evening entertainment.the only complaint I have is the service in the restaurant,on the first evening we were allocated a table and told it will be the same table though out our stay,went down in the morning and nearly... More

Was this review helpful? Yes
Glasgow, United Kingdom
Top Contributor
53 reviews 53 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the New Lanark Hotel as part of a wedding party last week. I was very impressed. Seeing as how they have somewhat of a captive market out in New Lanark, especially for events like weddings being held there, they still go all out to make your hotel stay the best possible for the price range. Firstly: it's... More

Was this review helpful? Yes
hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this review

On behalf of the team I would like to take this opportunity to thank you for taking the time to write a review of our hotel following your recent stay at New Lanark. We very much appreciate your kind words and for sharing your experience on the internet. I am delighted that you enjoyed the wedding and that you found... More

Longniddry, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A truly magnificent setting with all you need: water in the form of cascading falls, facilities, steeped in history and in the main very friendly staff. I'll come back to the staff shortly. For what we paid, it was very good value. The room we had was dated, but clean and adequate. Water in the bathroom scorching hot, bordering on... More

Was this review helpful? Yes
hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this review

Thank you for taking the time to share your experience of our hotel on TripAdvisor following your recent stay at New Lanark. I am of course disappointed to read that you won't be back. I am very concerned to read this and if for one minute a member of my staff treated you in a shocking way then please be... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I have known this place for years, and jumped at the chance to stay there overnight with my family. This hotel has a stunning setting, and has been converted from the ruined mill very sympathetically and attractively. It has spa facilities, and it rooms are capacious and well appointed. That being said, our stay as a family was disappointing. The... More

Was this review helpful? Yes 1
hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this review

Thank you for taking the time to write a review about our hotel following your recent stay at New Lanark. We always welcome feedback whether its relating to positive or negative experiences. I am pleased to say that the positives always outweigh the negatives at New Lanark. However, it does appear that you were not happy with your stay. If... More

Owners: What's your side of the story?
If you own or manage New Lanark Mill Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to New Lanark Mill Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about New Lanark Mill Hotel

Address: Mill One | New Lanark, Lanark ML11 9DB, Scotland
Phone Number:
Location: United Kingdom > Scotland > South Lanarkshire > Lanark
Price Range (Based on Average Rates): $
Hotel Class:3 star — New Lanark Mill Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Travelocity, Orbitz, Priceline, Tingo, BookingOdigeoWL, Otel, Hotel.de and Venere so you can book your New Lanark Mill Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel New Lanark Mill
New Lanark Mill Hotel Scotland

253 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (212)
Viewed
Room/suite (37)
Viewed
Hotel & grounds (48)
Viewed
Bathroom (8)
Viewed
View from room (13)
Viewed
Business center/function rooms (2)
Viewed
Dining (9)
Viewed
Pool/beach area (8)
Viewed
Other (87)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Hotel & grounds (9)
Viewed
Dining (11)
Viewed
Pool/beach area (1)
Viewed
View from room (2)
Viewed
Room/suite (5)
Viewed
Other (14)

Near New Lanark Mill Hotel

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
New Lanark World Heritage Site is a truly unique setting. Surrounded by native woodlands and close to the famous Falls of Clyde, New Lanark was founded in 1785 as a cotton spinning village and became famous as the site of Robert Owen's pioneering social reforms. Now beautifully restored, New Lanark is both a living community and tourist attraction. New Lanark Mill Hotel is a stunning award winning conversion from an original 18th century mill. It offers fantastic views across the surrounding conservation area and River Clyde ... more   less 
Number of rooms
38

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of New Lanark Mill Hotel and other travelers.
1 question
Ask a question
20 days ago

See all questions (1)

Questions? Get answers from New Lanark Mill Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer