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All 3 Lanark hotels

New Lanark Mill Hotel

3.0 of 5 Hotel   |   Mill One | New Lanark, Lanark ML11 9DB, Scotland
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92%
Ranked #1 of 3 hotels in Lanark
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 3 days ago
nye c Glasgow, United Kingdom
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619 people have reviewed this hotel

Traveler rating
    419
    149
    35
    13
    3
See reviews for
127
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Staff could not have been more friendly or helpful. Service was very good, but food was a little disappointing. May have been poor choice on my part as friends we were with enjoyed theirs. Goats cheese starter was served with two pieces of pastry and the smallest drizzle of dressing on the salad....very dry and difficult to eat. But most... More

Was this review helpful? Yes 1
Dunfermline, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had two day break here. Nothing to complain about even though the access road to hotel case park was closed due to essential repair work. The manager met us at upper carpark carried our luggage and a short ride to hotel was dealt with very courteously. Staff at hotel helpful, happy and gave good advice on how to make... More

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hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this review

I just wanted to take this opportunity to thank you for writing a very favourable review of our hotel on Tripadvisor following your recent stay. We very much appreciate you taking the time to do this. I am glad that you had an enjoyable stay with us and that you found my team to be helpful. We do try very... More

Isle of Man
Contributor
15 reviews 15 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Was at a wonderful wedding here.Staff were very helpful and efficient. The location is superb. A large number of guests started overnight and we all enjoyed a traditional Scottish breakfast the next morning. Undergoing some refurbishment but didn't find it intrusive at all. Great day and night all round.

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hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this review

Thank you for taking the time to write a review of our hotel following your recent stay at New Lanark. I very much appreciate your positive feedback and for sharing this on the internet. We strive very hard to provide a high level of service throughout. We host over 80 weddings a year so it is always encouraging for us... More

Kirkcaldy, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We had our wedding here. What a fantastic setting. Many of our guests stayed overnight and were delighted with the hotel and the service they received. The hotel is a Heritage site with the most amazing views. The hotel is modern and well maintained. The food was excellent. Great value for money.

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hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this review

On behalf of the entire team I would like to take this opportunity to thank you for writing a review on Tripadvisor following your recent wedding at New Lanark. It was a pleasure being able to look after you, your friends and family on such a special occasion. Thank you for choosing us. I am delighted that you had a... More

Glasgow, United Kingdom
Contributor
19 reviews 19 reviews
14 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 1 week ago

Myself and my partner stayed her for a wedding for two nights. Check in was smooth and our room was adequate. Couple of small minor points that could do with a little TLC ie some chipped/broken tiles in bathroom, room could do with a fresh coat of paint but nothing that inferred with our stay and a good night's sleep.... More

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hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this review

I just wanted to thank you for taking the time to write a review on Tripadvisor following your recent stay. We very much appreciate your feedback and also your comments in relation to breakfast. Please accept my apologies for any shortcomings. I have already discussed your review with my breakfast team and they will strive to ensure our guests depart... More

Lanark, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I spent a few days in March at one of the Waterhouses attached to anew Lanark Mill Hotel. This is the third or fourth time we hack e stayed there. As usual it was very good. The Waterhouses are appts which are at the rear of the Hotel situated over the river Clyde. It is self catering... More

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hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this review

On behalf of the team I would like to thank you for taking the time to write a review on Tripadvisor following your recent stay in one of our Waterhosues. I am delighted you had an enjoyable time and that you found the cottages to be very well appointed. We have recently finished the upgrade to our cottages and are... More

Scotland
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night on a dinner, bed & breakfast rate which was good value. Amazing setting in a world heritage site and on the banks of the river. The public rooms seem modern & fresh. The spa is nice with a decent sized pool to swim a few laps, steam room and sauna to relax in. We didn't use... More

Was this review helpful? Yes 1
hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this review

I just wanted to take this opportunity to thank you for taking the time to write a very favourable review on our hotel following your recent stay in New Lanark. The team very much appreciates your kind words and for sharing your positive experience on the internet. We do try very hard throughout all areas of our hotel to provide... More

Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here on Monday 7th April on a great value DBB with bubbly deal. We booked a double room but when we checked in we we given room 37, an enormous suite with 4 big windows overlooking the river. Lovely! I suspect it was just luck as the other rooms in the corridor were being refurbished but fabulous all... More

Was this review helpful? Yes
hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this review

Thank you for taking the time to write a very positive review of our hotel on Tripadvisor and for sharing the experience that you had on the internet. We very much appreciate this. Feedback like this helps us to increase the popularity of our hotel and provides us with positive exposure to hopefully encourage new guests to consider booking with... More

Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Thanks to manager and staff at hotel for creating the perfect day for our son and his wife. Overnight stay night before wedding meant all of us were relaxed and ready to enjoy the day of the wedding. Stunning setting added atmosphere to the day and friendly, efficient staff ensured that ceremony and reception went without a hitch. Chef and... More

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Knebworth, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

31/03/14. Lovely atmospheric hotel in a converted cotton mill in a beautiful tranquil setting. Hard to believe it has been open 15 years + as it is so fresh. Very helpful cheerful staff from check in, to restaurant, to bar, to checkout. Running late but phoned in to very obliging receptionist who confirmed all was well and also booked our... More

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Additional Information about New Lanark Mill Hotel

Also Known As:
Hotel New Lanark Mill
New Lanark Mill Hotel Scotland
Address: Mill One | New Lanark, Lanark ML11 9DB, Scotland
Phone Number:
Location: United Kingdom > Scotland > South Lanarkshire > Lanark
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Lanark
Price Range (Based on Average Rates): $$
Hotel Class:3 star — New Lanark Mill Hotel 3*
Official Description (provided by the hotel):
New Lanark World Heritage Site is a truly unique setting. Surrounded by native woodlands and close to the famous Falls of Clyde, New Lanark was founded in 1785 as a cotton spinning village and became famous as the site of Robert Owen's pioneering social reforms. Now beautifully restored, New Lanark is both a living community and tourist attraction. New Lanark Mill Hotel is a stunning award winning conversion from an original 18th century mill. It offers fantastic views across the surrounding conservation area and River Clyde ... more   less 
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