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All 3 Lanark hotels

New Lanark Mill Hotel

3.0 of 5 Hotel   |   Mill One | New Lanark, Lanark ML11 9DB, Scotland
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92%
Ranked #1 of 3 hotels in Lanark
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Stuart C Cardiff, United Kingdom
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712 people have reviewed this hotel

Traveler rating
    479
    174
    41
    14
    4
See reviews for
151
362
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38
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
Date | Rating
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English first
Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We picked New Lanark for a venue with a family room at a fraction of the price of central Glasgow during the Games (£135 per night compared with £400+ for 4 of us to stay in Glasgow that week). Room was great with a king-sized bed and bunk beds for the children. Everything was clean and well-equipped. We ate in... More

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hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this review

On behalf of the entire team I would like to take this opportunity to thank you for taking the time to share your experience of New Lanark Mill Hotel on TripAdvisor. We very much appreciate your kind words of support. I am delighted to read that my staff were friendly and polite throughout and that you also enjoyed the meals... More

South Wales
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

we always stay at this hotel when visiting Scotland, probably twice or three times a year as a family. This stay was lovely, room was great as usual and food, although a bit more pricey was lovely. My main concern was the pool area. We arrived in the middle of a mother and baby session, which is fine but when... More

Was this review helpful? Yes 3
hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this review

Thank you for taking the time to write a review on TripAdvisor following your recent stay at New Lanark Mill Hotel. I am of course disappointed to read that you were unhappy with your stay on this occasion. Your review goes into some detail on the negative which is in relation to the swimming pool. I will take your comments... More

Livingston, United Kingdom
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

Had lunch in the bar. The hotel was catering for a wedding so this may not be a representative review. My son had the pie. It was terrible. The pastry was insipid and the meat was dry. He said he had never had worse! My haggis came with neeps and tatties. It was tasty but I had to ask where... More

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hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this review

It is with regret that I read your review posted on Tripadvisor following your recent meal in our hotel bar at New Lanark Mill Hotel. I am very disappointed to have received such a poor rating and can only apologise if the standard of food did not meet with your expectations. Whether there is an event on in the hotel... More

Houston
Top Contributor
56 reviews 56 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here 4 nights, exceptionally beautiful setting, weather was stunning. On arrival reception very friendly and helpful, the hotel itself is in a converted mill, so pretty characterless inside, the room was large, comfortable but basic with large bathrooms. Beds comfortable and quiet. It was well equipped and when i needed assistance to get towel rail on the staff were... More

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We've been here loads of times now and just love it. The prices have slowly risen which is a shame as it will start loosing it's return trade who go for a spa break quite often. It's worth looking around the last minute sites and if you don't go dinner bed and breakfast be warned it's very expensive to pay... More

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Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel on 22/08/2014 with my friend .We were booked in for lunch and spa treatments then dinner bed and breakfast. What a treat it was ,from check in to check out we were treated so well.The staff were a credit to the hotel as was the manager .Everyone had such a nice and helpful manner. Lunch... More

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Senior Contributor
31 reviews 31 reviews
17 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed 1 week ago

Whenever we go to Scotland we always stay here (even if is not near to where we want to be). This hotel is part of the National Heritage site and was one of the first cotton mills in Scotland. A historic tour of the mill is a 'must see' attraction. There are walks up to the falls of the Clyde.... More

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Leicester, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Came here on a coach tour for four days.lovely hotel rooms comfortable and clean reasonable prices at the bar,could do with some evening entertainment.the only complaint I have is the service in the restaurant,on the first evening we were allocated a table and told it will be the same table though out our stay,went down in the morning and nearly... More

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Glasgow, United Kingdom
Top Contributor
53 reviews 53 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the New Lanark Hotel as part of a wedding party last week. I was very impressed. Seeing as how they have somewhat of a captive market out in New Lanark, especially for events like weddings being held there, they still go all out to make your hotel stay the best possible for the price range. Firstly: it's... More

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hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this review

On behalf of the team I would like to take this opportunity to thank you for taking the time to write a review of our hotel following your recent stay at New Lanark. We very much appreciate your kind words and for sharing your experience on the internet. I am delighted that you enjoyed the wedding and that you found... More

Longniddry, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A truly magnificent setting with all you need: water in the form of cascading falls, facilities, steeped in history and in the main very friendly staff. I'll come back to the staff shortly. For what we paid, it was very good value. The room we had was dated, but clean and adequate. Water in the bathroom scorching hot, bordering on... More

Was this review helpful? Yes
hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this review

Thank you for taking the time to share your experience of our hotel on TripAdvisor following your recent stay at New Lanark. I am of course disappointed to read that you won't be back. I am very concerned to read this and if for one minute a member of my staff treated you in a shocking way then please be... More

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Additional Information about New Lanark Mill Hotel

Address: Mill One | New Lanark, Lanark ML11 9DB, Scotland
Phone Number:
Location: United Kingdom > Scotland > South Lanarkshire > Lanark
Price Range (Based on Average Rates): $
Hotel Class:3 star — New Lanark Mill Hotel 3*
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Also Known As:
Hotel New Lanark Mill
New Lanark Mill Hotel Scotland

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
New Lanark World Heritage Site is a truly unique setting. Surrounded by native woodlands and close to the famous Falls of Clyde, New Lanark was founded in 1785 as a cotton spinning village and became famous as the site of Robert Owen's pioneering social reforms. Now beautifully restored, New Lanark is both a living community and tourist attraction. New Lanark Mill Hotel is a stunning award winning conversion from an original 18th century mill. It offers fantastic views across the surrounding conservation area and River Clyde ... more   less 
Number of rooms
38

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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