We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

New Lanark Mill Hotel

3.0 of 5 Mill One | New Lanark, Lanark ML11 9DB, Scotland
Hotel website
Special Deal
Save on Attraction tickets
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
New Lanark Mill Hotel
Professional photos View all
Browse nearby
New Lanark Mill Hotel
Write a Review

827 reviews from our community

Traveler rating
    565
    192
    47
    17
    6
See reviews for
176
411
17
42
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (246)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (827)
  • Mar-May only
    (185)
  • Jun-Aug only
    (204)
  • Sep-Nov only
    (228)
  • Dec-Feb only
    (210)
All months
Hamilton, United Kingdom
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Superb overnight stay for Parent's anniversary - brother from NZ was most impressed! Reception, Bar & Housekeeping Staff cannot be surpassed, accommodation 1st class, all areas spotlessly clean. Beautiful location, despite the weather! Leisure suite a joy to endure......Food and restaurant, I defy anyone to complain. Why this hotel has only 3 Stars, is beyond my comprehension!! **I ordered flowers... More 

Was this review helpful? Yes
Interested in Lanark?
Get deals, advice and ideas on what to do.
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have visited New Lanark Mill Hotel at least once a year with my wife over the last five years. Tried other locations / hotels but none match New Lanark Mill Hotel. Our favourite Chill out escape. Great location, great facilities, great staff, great food. See you again soon.

Was this review helpful? Yes
dunoon
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Beforehand I'd read good/bad reports .. we thoroughly enjoyed our 3 days .. the room was huge/immaculate/faced the River & I loved the sound of the water ! You could hear TV's and conversation next door, but that was not much of a problem. Our deal included Breakfast & Dinner .... breakfasts were excellent with plenty of choices and dinner... More 

Was this review helpful? Yes
Cockermouth, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

From the moment we arrived we were treated by friendly and courteous staff. The receptionist was a good ambassador for the hotel and she was interested in us throughout our stay, what super customer service. Rooms were to a good standard. In the bar restaurant they did everything to make our experience a good one. My husband requires a low... More 

Was this review helpful? Yes
Lytham St Anne's, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely setting, superb, attentive staff, very good breakfast, lunch and dinner. We stayed for two nights in the Mill Hotel with friends who have visited a number of times. We were not disappointed in their recommendation as the friendliness and professionalism never ceased from the moment we registered until we left. There are plenty of activities for nature and history... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago via mobile

What a wonderful hotel. Kind, welcoming and helpful staff They couldn't do enough for us. Amazing food, both in the restaurant and bar. Can't wait for our next visit. My children loved it, which made for a very happy mum. Thank you very much.

Was this review helpful? Yes
Ayr, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel offers opportunities to lovers of nature, history and relaxation. The service from staff at reception was the beginning of an excellent stay, from those serving at dinner to the house maids cleaning the rooms. They were friendly, helpful and very professional. Food was excellent at both breakfast and dinner, with staff always on hand to provide for guests... More 

Was this review helpful? Yes 1
Norfolk
Top Contributor
50 reviews 50 reviews
34 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a simply stunning building, part of a recently restored world heritage site. Someone has simply installed what is to all intents and purposes, a Premier Inn in side one end of the building. It's clean and comfortable enough, but just lacks imagination; the building deserves a bit more. I might have just been unlucky, but the food and... More 

Was this review helpful? Yes 2
hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this review

Thank you for taking the time to write a review on TripAdvisor following your recent stay at New Lanark Mill Hotel. I am of course very disappointed to read that you felt the food and service was nothing better than average. We take great pride in our high level of service that we normally provide so I am very upset... More 

West Kilbride, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is a must for people who enjoy history, scenery and comfort. This hotel has everything one would want from an excellent break. Staff are very professional. My husband 'lost' his banker's card and staff contacted us when we got home, Largs. Very impressed - will be back!

Was this review helpful? Yes
Carlisle
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Third year running at this hotel for a two night mid week annoversary stay. Same friendly staff (it is nice to be remembered from one year to the next), excellent food and a family sized room overlooking the Clyde. Will definitely go again same time next year. With the package we were given tickets for the New Lanark World Heritage... More 

Was this review helpful? Yes
hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this review

On behalf of the team I would like to take this opportunity to thank you for taking the time to write a review on TripAdvisor and for awarding us with 5 stars. We very much appreciate your kind words of praise. Please be assured that I have passed your review onto the team as I know how much they appreciate... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to New Lanark Mill Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about New Lanark Mill Hotel

Address: Mill One | New Lanark, Lanark ML11 9DB, Scotland
Phone Number:
Location: United Kingdom > Scotland > South Lanarkshire > Lanark
Price Range (Based on Average Rates): $$
Hotel Class:3 star — New Lanark Mill Hotel 3*
Number of rooms: 38
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Despegar.com, Priceline, Travelocity, TripOnline SA and Odigeo so you can book your New Lanark Mill Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel New Lanark Mill
New Lanark Mill Hotel Scotland

281 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (236)
Viewed
Hotel & grounds (80)
Viewed
Room/suite (51)
Viewed
Bathroom (13)
Viewed
View from room (15)
Viewed
Dining (11)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (8)
Viewed
Other (56)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Hotel & grounds (15)
Viewed
Dining (12)
Viewed
Room/suite (6)
Viewed
Pool/beach area (1)
Viewed
View from room (2)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay