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New Lanark Mill Hotel

3.0 of 5 Mill One | New Lanark, Lanark ML11 9DB, Scotland
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Certificate of Excellence 2014
New Lanark Mill Hotel
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New Lanark Mill Hotel
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808 reviews from our community

Traveler rating
    552
    188
    45
    17
    6
See reviews for
172
404
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40
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (237)
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Glasgow, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed here on Sunday night as part of a Classic Britain deal that cost £89 for the two of us on dinner, bed and breakfast. Approach to hotel was lovely, surroundings are just stunning. Parked up and walked inside to a lovely smiling receptionist who checked us in and took our table reservation for dinner. Took our stuff up to... More 

Was this review helpful? Yes
scotland
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Used this space for a two days away for work. Great mixture of work and leisure. We booked the spa break which was great value for money. The location - New Lanark is enchanting especially in the snow, The rooms are large and well laid out. The food is good. Its value for money. The work space is excellent. But... More 

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Ayrshire
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Third visit to the hotel and looking forward to the next time. My husband, myself and four friends stayed on the 10th of January. We all had an amazing stay. Its a lovely hotel made all the better by brilliant helpful and friendly staff. My husband and myself had a slight problem on our previous stay but thanks to a... More 

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England
Top Contributor
50 reviews 50 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Having attended the New Year package for the second time we found it as enjoyable as the first. We stayed in the Waterhouses which we thoroughly recommend. The food is amazing and the service second to none. All of the staff go out of their way to help and are a credit to the General Manager John Stirrat. Looking forward... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a find, great value for money at £59 for one night in double room with full breakfast next morning. Not only did the hotel exceed all expectations but the location and spectacular river Clyde Falls walk the next morning were breathtaking. We were lucky enough to arrive on the day it snowed and with heavy rain overnight the Clyde... More 

Was this review helpful? Yes 2
Glasgow, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had booked the New Lanark Hotel for xmas lunch on behalf of the U3A (University of the Third Age) - 103 people attending. The room was beautifully decorated: the food was absolutely wonderful: the price provided first-class value: there were plenty of staff on hand to serve and they were so polite and helpful - first class training provided... More 

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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My partner & I visited the hotel for a night away & an opportunity to see family who live nearby. As members of the health club they had recommended the hotel & having previously visited the old heritage centre I knew the setting was stunning & looked forward to a night next to the beautiful falls. I had looked at... More 

Was this review helpful? Yes 2
hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this review

I just wanted to take this opportunity to thank you for taking the time to write a review on TripAdvisor following your recent stay. I do very much appreciate your feedback and please be assured that I will use it as a training tool to overcome the shortcomings that you experienced. I am extremely sorry that we were unable to... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

My family and I visiting from Sydney stayed from Hogmanay until the 4th of January in Waterfront no.6, two-bedroom apartment, where the views of the Clyde were spectacular. Our stay was faultless, the venue, the Hogmanay dinner and Ceilidh and the New Years Day meals were all excellent. Thanks to John the manager and all the staff as our family... More 

Was this review helpful? Yes
hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this review

On behalf of the entire team I would like to take this opportunity to thank you for sharing your positive experience of your stay on TripAdvisor. I am delighted that you had such an enjoyable time and please be assured that it was a pleasure for us being able to look after you and your family, particularly so as not... More 

Wishaw, United Kingdom
Contributor
18 reviews 18 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location, nice staff, no problem in service. Afternoon tea had finished but they were happy enough to provide afternoon tea. Room was very clean we paid £60 for two. Probably better in winter when it is quiet and cheaper.

Was this review helpful? Yes
hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this review

I just wanted to take this opportunity to thank you for taking the time to write a positive review of our hotel on TripAdvisor following your recent stay at New Lanark. We very much appreciate your feedback and kind words. We certainly hope to be able to welcome you back in the near future and until then please do not... More 

Penrith
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have recently returned from our 6th visit and second wonderful Christmas spent at this hotel . We started using this hotel after first visiting with family members one of whom is disabled and uses a wheelchair and found it was by far and away the best hotel for meeting the needs of disabled guests. The manager even ensured our... More 

Was this review helpful? Yes
hotelsmanager, General Manager at New Lanark Mill Hotel, responded to this review

Thank you kindly for taking the time to write a very favourable review of our hotel on TripAdvisor following your recent stay at Christmas. It was lovely to have you and your family stay with us once again and it is always a pleasure to see you. We are very grateful indeed of your kind words about our hotel and... More 

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Additional Information about New Lanark Mill Hotel

Address: Mill One | New Lanark, Lanark ML11 9DB, Scotland
Phone Number:
Location: United Kingdom > Scotland > South Lanarkshire > Lanark
Price Range (Based on Average Rates): $
Hotel Class:3 star — New Lanark Mill Hotel 3*
Number of rooms: 38
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Also Known As:
Hotel New Lanark Mill
New Lanark Mill Hotel Scotland

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