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Castello di San Marco


Castello di San Marco
Hotel class 4 of 5
Via San Marco 40 | Riviera di Taormina, Calatabiano, Sicily 95011, Italy
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Traveler Reviews

76% Recommend
4.0 of 5 stars 21 reviews
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By trip type
All (21)
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[ Date ] [ Rating ]
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5 of 5 stars
WMRBrasilia 2 contributions
Brasilia
Jul 5, 2009 | Trip type: Couples

Taormina is an amazing place, full of live and history. The Castello di San Marco is perfect for who wants to profit a quite site to rest during part of the day and go for a walk in Taormina in the other. The hotel is in the beach, into a beautiful park, with a fantastic swimming pool. The rooms (junior... more

Management response from
castelloxxx, General Manager

Dear Guaests, I always look at the tripadvisor rewiev becouse of the attention I want to give to my customers choices and preferences. I and my staff thank you about your great impressions. Have a nice summetime Daniele Murabito

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4 of 5 stars
brutuskesting 1 contribution
Amsterdam
Jun 28, 2009 | Trip type: Family

We were there this spring with our two children age 1 and 3. The staff was friendly, the rooms were very nice and the food.... the food was excellent. The finest Italian cuisine. This is not really a hotel for young children, as the dining room was very quiet. We were by far the loudest family in the room. But... more

Management response from
castelloxxx, Direttore

Dear Friends, thank you so much for your rewiev, we will be so glad to guest you again at the Castle. Best Regards Daniele Murabito General Manager

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5 of 5 stars
Catloverstella 1 contribution
Eastbourne
Sep 1, 2008 | Trip type: Couples

My husband and I have just returned from Honeymoon staying at the Castello San Marco Hotel - it was the most amazingly peaceful, tranquil fabulous place we have ever stayed. Didn't feel like a hotel as such as we were fortunate to stay in one of the outbuildings near to the castle. The staff were lovely, the hotel although full... more

Management response from
castelloxxx, Direttore

Dear Guests, thank you for the great rewiev about or hotel and our staff. we hope you have enjoyed all your Sicilian experience. Thank you again Daniele Murabito

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5 of 5 stars
LJBotting 1 contribution
North-west London
Mar 27, 2008 | Trip type: Couples
2/2 found this review helpful

When I arrived, the staff were very welcoming and when they realised it was my anniversary, we found a complimentary bottle of champagne and flowers in the room. The room was beautiful, full of character and charm, and was within the peaceful greenery that is all around the hotel. The garden was enormous and immaculate, and the area around the... more

Management response from
castelloxxx, Manager

Dear Guests, thank you so much for your lovely rewiev about our hotel. We always take a look to tripadvisor to improve our service and reach customer satisfaction. Hope to guest you again, Daniele

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2 of 5 stars
Chiyoen 1 contribution
Copenhagen
Aug 17, 2007 | Trip type: Family
1/4 found this review helpful

We stayed 7 nights in delux suite and 3 nights could not sleep until 3 AM, because of noisy from the wedding party. The staffs seems too busy to arrange the wedding party . There was no one around the pool, so I have waited long time to find someone to ask the towels and the private beach even though... more

Management response from
castelloxxx, Responsabile

Dear Sirs, we apologize about your opinion about our services. However your rewiev is so important to improve our management that is so hard in a very large property like this (38.000 sm) Furthermore you have to know that we are building a new staff, but the perfect match between employers and good service need time to become true. We...

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4 of 5 stars
Angela71 1 contribution
UK
Jul 29, 2007 | Trip type: Family
3/3 found this review helpful

We arrived to very friendly reception staff, who provide good advice throughout the holiday. The facilities were excellent for a young family like ours - swimming pool, children's play area and private beach. Although no rooms are available within the castle - the rooms within the grounds are full of character and well furnished. Unless you want to spend the... more

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1 of 5 stars
northlondon 1 contribution
London, England
Oct 10, 2006 | Trip type: Couples
4/6 found this review helpful

Ensure before you book that you are aware that the hotel has 2 different class of rooms - standard and junior suite. The "standard" rooms are terrible and situated away from the rest of the hotel at the back of the grounds, these are not shown on the website. The junior suites actually make up the vast majority of the... more

Management response from
castelloxxx, Managment

Dear Guests, thank you for your rewiev, we inform you that we have changed 90% of our staff that in 2006 season was inappropriate for our little lovely hotel. thank you so much

Disappointed
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2 of 5 stars
Dobbiamo 1 contribution
Yorkshire
Sep 28, 2006 | Trip type: Couples
5/6 found this review helpful

We were very disappointed in the hotel, this was mainly because of the lazy and unhelpful staff. The rooms are chalet like situated around the hotel, don't expect to stay in the castle. The surrounding park needs to be tided, and in general there needs to be more attention to detail, eg nice pool but not cleaned regularly and no... more

Stunning
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5 of 5 stars
A TripAdvisor Member
England, Reading
Nov 10, 2005
8/10 found this review helpful

Its absolutly beautiful, in a beautiful gardens with huge pool and close to beach. Im having my wedding reception their and its wonderful! For night life and great restaurants head up to Taomina, 10min drive up a mountain. OOh lovley! more

Management response from
castelloxxx, Manager

Thank you, what a great impression, we are so glad about that. hope to guest you again. Visit our web pages for more details about our special offers.

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5 of 5 stars
An Expedia Traveler
Jul 6, 2009

Schöne Anlage und sehr freundliches, zuvorkommendes Personal. Gute Lage, z.B. für Ausflüge nach Taormina und zum Ätna. more

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Castello di San Marco Address

Via San Marco 40 | Riviera di Taormina, Calatabiano, Sicily 95011, Italy
Calatabiano Hotels Castello di San Marco
4.0/5.0
21