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BEST WESTERN PLUS Chateau Inn Sylvan Lake

3.5 of 5 5027 Lakeshore Dr, Sylvan Lake, Alberta T4S 1R3, Canada
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Certificate of Excellence 2014
BEST WESTERN PLUS Chateau Inn Sylvan Lake
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BEST WESTERN PLUS Chateau Inn Sylvan Lake
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64 reviews from our community

Traveler rating
    32
    24
    6
    1
    1
See reviews for
26
13
3
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (13)
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Canada
2 reviews
5 of 5 stars Reviewed October 20, 2014

Stayed three days at this newer Best Western while in Sylvan Lake on business. Excellent hotel overall. We agreed the beds and pillows were extremely comfortable. There was always coffee and tea as well as cookies all day in the breakfast area for us. Every single staff member was excellent and friendly, attentive and you knew they were watching out... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Thank you for your review it is a pleasure to hear everyone's hard work, training and dedication is appreciated. Please come and stay again. More 

Grande Prairie, Canada
Top Contributor
66 reviews 66 reviews
38 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed October 15, 2014

Stayed here October 2014. Front desk staff are great, friendly and informative. The room was very clean with great bedding, the bottom sheet doesn't fit great and the elastic rides up over the mattress. TV and internet work fine, the fridge has no freezer (wonder why?). Bathroom was clean, no stained bath-tub but the shower head does need some cleaning... More 

Was this review helpful? Yes 2
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Thank you for review. Your comments will be shared and improvements will be addressed. I hope you come and stay with us again so we can improve on your last stay. More 

Edmonton, Canada
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 1, 2014

This past weekend we stayed at this hotel and enjoyed ourselves immensely; the front desk staff were very pleasant and very helpful; the room was marvelous, clean and very well decorated. We stayed in Room 425 which had two sets of windows(nice view), when we stay here again either this room or Room 401(the opposite corner) will be one of... More 

Was this review helpful? Yes
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

So glad you enjoyed your stay with us. The staff appreciates acknowledgement for their hard work and so I will certainly let them know. We look forward to your next stay. More 

Kelowna, Canada
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 2, 2014

Stayed at the Best Western while visiting family in Sylvan Lake, AB. Rooms were very clean and comfortable. All staff were very friendly. Great location to head out for my morning walk along the lake - a great way to start the day. Right across the street from the lake, water slide and marina. Walking distance to many restaurants. Breakfast... More 

Was this review helpful? Yes
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

The staff and I take great pride in the customers experience when staying with us, so we greatly appreciate you review. Please come again. More 

De Winton, Canada
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 2, 2014

Up to Best Western Plus standards, a comfortable room with all the facilities you need, a small indoor pool and fitness center, and a good, hot breakfast. Well located, within easy reach of the lake shore and the promenade path, and also a number of restaurants and bars near enough to enjoy, but far enough away to remain quiet at... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

We at Chateau Inn Plus take great pride on being part of the Best Western family therefore we are so glad you felt the same and enjoyed your stay. Please come again. More 

1 review
5 of 5 stars Reviewed August 29, 2014

Great room, great breakfast (that is provided by a hotel) and the best location in Sylvan Lake, Alberta. Within walking to the waterslides, right across the street, walking distance to all the local shops and restaurants; great shopping and great restaurants; just park and go.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Thank you for your great review. The location and staff will make anyone's stay pleasant so I am glad you enjoyed the experience at our hotel. More 

calgary canada
Top Contributor
119 reviews 119 reviews
49 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed August 24, 2014

Spent 4 nites on August with Grandkids . They have a indoor pool and hottub . The full breakfast was very good as well. The room was very clean and the service and staff very pleasant and accommodating. The heat a/c was good and quiet. the linens and towels new as well. Would recommend to anyone wanting to stay in... More 

Was this review helpful? Yes
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

We are glad that we could make your stay with your grand kids enjoyable. It is our goal to make every one feel welcome and relaxed. We hope you will visit again. More 

1 review
4 of 5 stars Reviewed August 19, 2014

Best Western hotel was great value for the money. Family of four with small dog stayed overnight. Clean, comfy beds, mini fridge and microwave. Free buffet breakfast was nice touch and tasted good. Pool was small but was fine as we were spending the day at the waterslides.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Thank you for your excellent review, the staff enjoys hearing good feed back which keeps us striving to make everyone's stay a good experience. Please visit us again. More 

St. Albert, Canada
1 review
5 of 5 stars Reviewed August 13, 2014

The Best Western is an excellent hotel situated near the heart of Sylvan Lake. It is within easy walking distance to the lake, water-slides, and a variety of restaurants. The rooms are a little small, but very clean and the staff are wonderful.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Thank you for your great review, we try very hard to make everyone's experience a pleasure. Please come back and visit again. More 

Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 10, 2014

We had 5 wonderful days soaking up the sun and playing in the sand. The hotel is close to the lake and beach and convenient to local restaurants and coffee shops. After a busy day at the beach it was nice to be able to come back to the pool and hot tub - for the children to play and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Your review was greatly appreciated as we strive to make all our guests feel like at home. More 

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Additional Information about BEST WESTERN PLUS Chateau Inn Sylvan Lake

Address: 5027 Lakeshore Dr, Sylvan Lake, Alberta T4S 1R3, Canada
Phone Number:
Location: Canada > Alberta > Sylvan Lake
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Chateau Inn Sylvan Lake 3.5*
Number of rooms: 72
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BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta

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