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BEST WESTERN PLUS Chateau Inn Sylvan Lake

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5027 Lakeshore Dr, Sylvan Lake, Alberta T4S 1R3, Canada
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1 room 1 adult
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BEST WESTERN PLUS Chateau Inn Sylvan Lake
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107 Reviews from our TripAdvisor Community

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salmon arm, Canada
5 of 5 stars Reviewed yesterday NEW

NEW ; clean and VERY FRIENDLY ;Has a great setting well worth the drive 10 minutes outside of Red Deer .Walk the boardwalk and enjoy the strip of small town setting .Great place to make a night in a hotel into a special one .

Review collected in partnership with Best Western

Helpful?
Thank Robert P
Sherwood Park, Canada
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a comfortable bed, got a great rate on hotels.com and were pleased to have a hot breakfast included. Great location, close to where we were going. Great stay and I recommend it, and will stay here again, probably in the future.

Review collected in partnership with Best Western

Helpful?
Thank Lioness777017
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

So glad you enjoyed your stay!! We are a great location for anyone needing to be near the lake,downtown and the hockey arena. Please do come and stay with us again. More 

Vancouver
Level Contributor
174 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We visited the Best Western for 4 nights in January. The room was well appointed and the bed was comfortable. A hot breakfast was included and it was really nice. There was a variety of choices from the hot entrees usually eggs with hash browns with either bacon or sausage to cereals, yogurts, fruit juice and coffee. They had a... More 

Helpful?
Thank Brian021
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Thank you for your kind comments. It makes us all happy to know that our hotel is greeted with such praise. We strive everyday to make everyone one who stays with us to feel at home and to help out where ever we can. Hope you come to Sylvan again and stay with us. Thank-you!! More 

Edmonton, Canada
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 26, 2015

This is a newer hotel in the area so it's clean and has up to date furnishings. We had a view of the water however the hotel has a building across the street blocking the view so the view is limited. It's the best you can get without compromising to an older hotel. Love the beds. The bathroom jacuzzi was... More 

Helpful?
Thank ruth044
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Thank you for your review. We are centrally located to so makes it very walk able to a lot of businesses and the beach. So glad you enjoyed your stay with us and had a good day at the spa, which is a treat after long walks. Please stay with us again. More 

Winnipeg
Level Contributor
128 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed November 14, 2015

I stayed here for two nights for business. Checkin and checkout was quick and efficient. The room was clean spacious and comfortable. Very nice bed and pillows. Hot breakfast was included. I will stay here again when I find myself in the area.

Helpful?
Thank Timwit
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

So glad you enjoyed your stay at our hotel. We appreciate each an every comment, all responses help us to know how we are doing to make our guests stay the best it can be. Thank you!! More 

Alberta, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed October 26, 2015

I was in Sylvan Lake for our Annual Gideon Fall Conference. I was treated very royally at the Best Western Plus Chateau Inn in Sylvan Lake, Alberta. The check in clerk was very gracious and helpful in recommending dining within walking distance. A full complimentary breakfast was provided each morning. I regretted that I did not have enough time to... More 

Helpful?
Thank lindasU5305KI
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Your review makes what we strive for everyday seem appreciated. Thank you from all the staff for your comments. Hope you get a chance to come again and use all our facilities. More 

Alberta, Canada
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 20, 2015

We attended a Gideon provincial conference and found that there was adequate room to carry one the business needed. There was no stair option that allowed access to the main floor only to the outside. Slow elevators

Review collected in partnership with Best Western

Helpful?
Thank Alan F
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Thank you for your review. We enjoyed your stay at our hotel. We appreciate each and every review and take all comments to help us better our guests stay. There is stair access to the main floor and wish we could have helped you with this during your stay. Hope you stay again so we can better your stay. More 

Edmonton, Canada
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed September 28, 2015

It is a very clean hotel, new, helpful staff, gym room and small swimming pool. Right on the Lake shore Road, across street from the lake. I was there for convention, but i recommend it for families as well.

Helpful?
Thank Emad_10
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Thank you for your review. We appreciate acknowledgment at all times for the cleanliness we strive for at our hotel and noticing the staff who try to make everyone feel welcome. We are located across from the lake which makes it ideal for many activities and great family time. We look forward to your next visit. More 

Lloydminster, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 19, 2015

Great location on lakeshore drive. Nice, clean, hotel with good service. Typical hotel beds. I think the continental breakfast could be improved alot. Don't care for the powdered eggs omelette, or scrambled eggs.

Review collected in partnership with Best Western

Helpful?
Thank td b
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Thank you for your review. We try with all feedback to improve in any way we can, so thank you for your comments on the breakfast. We will take a look and see how this can be improved. Please come and stay with us again. More 

Seattle, Washington
Level Contributor
14 reviews
4 of 5 stars Reviewed September 15, 2015

Room was clean, bed was comfortable and well appointed. The location was lovely, close to major highway and a nice waterfront area. Plenty of parking, there was a standard continental breakfast available.

Helpful?
Thank Landinn D
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Thank you for your review. Everyone's reviews keep us up to date and informed as to how we are doing at meeting our guests expectations, so again thank you and hope to see you again. More 

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