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BEST WESTERN PLUS Chateau Inn Sylvan Lake

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5027 Lakeshore Dr, Sylvan Lake, Alberta T4S 1R3, Canada
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Chateau Inn Sylvan Lake
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BEST WESTERN PLUS Chateau Inn Sylvan Lake
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80 Reviews from our TripAdvisor Community

Traveler rating
    39
    31
    7
    1
    2
See reviews for
31
17
4
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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  • All months
    (80)
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    (23)
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Saskatoon, Canada
4 of 5 stars Reviewed 2 days ago NEW

Clean hotel. Nice room that which was spacious. Great breakfast. Good location. Staff at check-in counter efficient but during the remainder of the stay were not very friendly and tried to avoid hotel guests and not making eye contact or greeting guests.

Review collected in partnership with Best Western

Was this review helpful? Yes
Edmonton, Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

I took my three kids to Sylvan Lake for two days and one night. The hotel is right on the main street but was not loud. It is also right across the street from the water slides so if you are planning on going there you can just walk and avoid the $15 parking fee at the slides.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

So glad you enjoyed your stay and yes for anyone that is wanting a place close to all beach activities we are centrally located. Hope you come and visit again. More 

Calgary, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

The location is excellent - along the waterfront. The building and rooms are clean and are in excellent condition. Had a room facing the water - window coverings didn't quite block out all the sun so got some light at around 5am. Room was a bit warm upon entering (mid-20's) but after adjusting it was fine. Friend's room was high... More 

Was this review helpful? Yes
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

We are always appreciative of any feedback and take every comment to heart. Glad you enjoyed your stay and please come again. More 

Surrey, BC Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Had a great time! Hotel excellent. Sylvan Lake is a wonderful and beautiful place! We were close to everything, the beautiful, clean water, lake. The promenade, the restaurants, the sidewalk cafe's. Stores, churches, everything you need and enjoy! Will come again for sure!

Review collected in partnership with Best Western

Was this review helpful? Yes
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Thank for your review. We appreciate everyone which helps us keep improving our hotel to make sure everyone has a great stay. Look forward to your next visit More 

Campbell River, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Good, like all Best Westerns we have stayed at. But I must comment that not having the included breakfasts available 7am instead of 6am and then having an earlier 11am check out time seems a little strange

Was this review helpful? Yes 1
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Thank you for your comments. We are glad you liked your stay and will take your comments about breakfast and check out time and see how we can improve on them Please come again. More 

Calgary, Canada
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 19, 2015

We were a large group of friends and family planning to spend the long weekend at the lakeside. Rain forced us to spend most of the time in one of the rooms - enough space. Comfortable, clean, all good. Slightly pricey, but that goes for all the hotels in Sylvan Lake. Pizza delivered to the room was very handy, as... More 

Was this review helpful? Yes
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Thank you for your review. We appreciate your comments and strive every day to make our hotel a nice place to stay. Please come again. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

We have bee staying at the Best Western in Sylvan Lake for the past few years. The service and quality of the rooms is consistently excellent. The pool area is always clean with plenty of towels. The rooms are clean and spacious. The breakfast is pretty good with cold and hot foods available. The seating are is clean and bright.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Thank you for your patronage. Repeat customers like yourself makes us feel that we are achieving our goals of enhancing everyone's experience to keep them coming back. Please come again. More 

Kamloops, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 9, 2015

Quality of the hotel is consistent with a Best Western plus. The staff at the hotel was amazing. Right from the beginning I felt like a friend dropping in for a few days. Great place to stay. I'll be back.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Thank you for the response to our hotel. We appreciate comments like this as this is exactly what we are striving to make every guest feel like when they are staying with us AT HOME. More 

Edmonton, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed May 2, 2015

took my daughter for a road trip...it was sooooo much fun...sylvan lake was a blast...lake was good...and kept busy shopping and eating...waterslides rock!! room was superb...and not expensive ..just right!! xxoo

Was this review helpful? Yes 1
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Thank you so much for your wonderful review. Please stay with us on your next visit. More 

sylvan lake ab, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 30, 2015

without question the most comfortable bed i have ever slept in, wonderful staff, great location with a view, value priced and a nice breakfast..i would not hesitate to recommend this hotel and i would definitely stay there again

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Your review was our pleasure. It is always nice to read that our steps to make everyone's stay a great experience is appreciated. Please come soon and visit us again. More 

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