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All 5 Sylvan Lake hotels

BEST WESTERN PLUS Chateau Inn Sylvan Lake

3.5 of 5 Hotel   |   5027 Lakeshore Dr, Sylvan Lake, Alberta T4S 1R3, Canada
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Ranked #1 of 5 hotels in Sylvan Lake
A recent review
3 of 5 stars reviewed 3 weeks ago
traveljunky62 calgary
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44 people have reviewed this hotel

Traveler rating
    23
    15
    4
    1
    1
See reviews for
18
8
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8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
calgary
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Nice hotel. My only issue was one of the front desk girls smelled of alcohal. We were checking in and the smell was incredibly strong! She wasnt very warm and welcoming... rather cold and annoyed with us. This made me quite uncomfortable knowing this kind of person had acsess to our credit card and personal information.

Was this review helpful? Yes
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

This was a very helpful review and one that I will take very seriously. I do hope you enjoyed your stay and will return so we can meet all your expectations. More

st. albert, Alberta, Canada
Top Contributor
63 reviews 63 reviews
36 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Called a business meeting with the team and was looking for a place in Red Deer. Was unable to get the deal I was looking for so decided to check out Sylvan Lake. Great little hotel that is right by the lake. The hotel was reasonable priced for the amenities that you get. The room was very spacious, clean with... More

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Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Thank you so much for your review of our hotel. We appreciate all feed back to help us improve everyone's stay. We hope you return and enjoy what our hotel and town has to offer. Sue Fisher General Manager More

Diamond City, Alberta
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2014

Nice clean place to stay and the service was excellent, as everyone was there to help the guests. The rooms are very spacious and comfortable and everything was clean. With there being lots of snow, they had the parking lot very clean and useable. Loved the free cookies at the front desk, as they really hit the spot for a... More

Was this review helpful? Yes 1
Sherwood Park
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 25, 2013

Had a great sleep and accommodations. Hotel was very quiet and hotel staff were very accommodating. Good location. Centrally located in Sylvan Lake right across from the lake front. Nice view and comfy beds. Had everything we needed for our stay.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Edmonton, Canada
1 review
5 of 5 stars Reviewed December 13, 2013

Went for a girls weekend, this is the second stay at this location for a girls trip and I wouldn't stay anywhere else in Syvan Lake! Always clean, great breakfast & great staff!! I would recommend any family members or friends to stay at this location! After a really horrible experience at another motel in Sylvan Lake The Best Western... More

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Medicine Hat, Canada
1 review
5 of 5 stars Reviewed October 13, 2013

A must! The best hotel in Sylvan Lake. Great staff, great hotel, with a great view of the lake. The staff at the desk are very accomadating. The hotel is right across the street from the beach, great for an evening walk or a day at the Wild Rapids water slides.

Review collected in partnership with Best Western

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Whitecourt, Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 9, 2013

I only stayed one night because I was testing a rig towards Rocky Mountain House. The room was very clean when I arrived, the check in was fast and very informative, they did tell me about the pool and fitness centre and the times they were open and closed. to be nit-picky...the shower took a while to heat up to... More

Was this review helpful? Yes 1
Calgary, Canada
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed September 24, 2013

It's usually a hit and miss situation staying at a hotel just on the off peak season. Staff and service is usually lousy and this is the time that hotel facilities are being repaired or serviced. Not so, here at Sylvan Lake. Best Western provided excellent service and the staff were friendly and efficient. Hopefully this is reflective of their... More

Review collected in partnership with Best Western

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 4, 2013

We had a nice stay as the room was very clean and the bed was comfortable. We got a great deal thru hotwire however full price would have been abit pricey as hotel isn't anything special. The breakfast was good and had a nice variety. I would stay here again. The location was excellent as it was walking distance to... More

Was this review helpful? Yes 1
Calgary
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

My wife and I (early 60's) wanted a little overnight get a way and were pleasantly surprised with this hotel. Very well maintained, great location, good amenities. Would have no hesitation in recommending and would go back without hesitation.

Review collected in partnership with Best Western

Was this review helpful? Yes 1

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Additional Information about BEST WESTERN PLUS Chateau Inn Sylvan Lake

Also Known As:
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
Address: 5027 Lakeshore Dr, Sylvan Lake, Alberta T4S 1R3, Canada
Phone Number:
Location: Canada > Alberta > Sylvan Lake
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Sylvan Lake
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Chateau Inn Sylvan Lake 3.5*
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