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Ramada Lac La Biche

2.5 of 5
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9305 100 St, Lac La Biche, Alberta T0A 2C0, Canada
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Ramada Lac La Biche
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Ranked #1 of 4 Hotels in Lac La Biche
A recent review
3 of 5 stars reviewed 2 weeks ago
AlbertaTraveller91 Edmonton, Canada
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189 reviews from our community

Traveler rating
    69
    68
    34
    10
    8
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25
18
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126
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmonton, Canada
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Rooms are clean and nice for extended stays. Internet is a waste of time, the Internet service takes forever to load the ethostream login page. Complimentary breakfast is very good with hot and cold breakfast. Also fruit and yogurt parfait.

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RamadaLLB, General Manager at Ramada Lac La Biche, responded to this review

Thank you for taking the time to submit your comments, we appreciate that very much. In so far as the internet is concerned I spoke with the Internet provider regarding our internet. They are telling me it is a rural internet problem that not only the Ramada is experience. There is rumor of this provider installing fibre optic in Lac... More 

Alberta, Canada
Top Contributor
83 reviews 83 reviews
28 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for the Pond Hockey Tournament with our hockey team. The hotel was great, breakfast great, friendly staff, rooms great and the pool was awesome. Larger than most pools we have stayed at and a waterslide to boot!! :) One tip, be sure to lock your vehicle and keep valuables with you, as one of our parents from... More 

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RamadaLLB, General Manager at Ramada Lac La Biche, responded to this review

Thank you for your wonderful comments. It is heart lifting to hear such good comments for our guests. I am pleased that you found your stay to your complete satisfaction and I will pass on these remarks to my team. Again, thank you very much. More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Rude behavior, lack of customer service,won't recommend, as far if someone is concerned about customer service.Go with some other option.There are some other options in town to try. Again not at all happy with customer service.

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RamadaLLB, General Manager at Ramada Lac La Biche, responded to this review

I regret that you were not happy with the customer service regarding your recent stay. I would very much like to hear your concerns so that I can address them immediately. You may email me at gm@ramadalaclabiche.com or call me at 780-623-2250. I would certainly appreciate your call. thank you More 

Edmonton, Alberta
2 reviews
4 of 5 stars Reviewed 4 weeks ago

This is a newer hotel in Lac La Biche. The rooms were comfortable and clean, staff were friendly, and the breakfast options were pretty good. My only issue was that wifi wasn't always reliable.

Review collected in partnership with Ramada

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RamadaLLB, General Manager at Ramada Lac La Biche, responded to this review

Thank you for your kind remarks regarding your recent stay with us. The Wi-Fi issue is a continuing in the whole of this community. We did hear a rumor that Telus will be putting in fibre optic in Lac La Biche but that remains to be seen. Our Corporate office is currently working with an outside vendor to come up... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Rooms, staff, and location are great. Rooms spacious and clean. Only set back is no restaurant on site. Gym, pool & whirlpool kept clean and stocked. Staff is friendly and very helpful. You will enjoy your stay.

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RamadaLLB, General Manager at Ramada Lac La Biche, responded to this review

Thank you so much for your wonderful comments. We are pleased that you enjoyed your stay and I will certainly pass on these warm remarks to my team. More 

St. Paul
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 18, 2015

Always enjoy the stay at this location. Hot tub and Pool area are spotless, rooms are well done, comfortable beds and pillows and good variety for breakfast. Looking forward to the restaurant opening next door.

Review collected in partnership with Ramada

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RamadaLLB, General Manager at Ramada Lac La Biche, responded to this review

Thank you for most kind comments. We are pleased that you were happy with your stay at the Ramada Inn & Suites in Lac La Biche. I will certainly pass on your warm comments to my team. Our corporate office is working hard to have a tenant in the restaurant. Thank you for choosing the Ramada Inn & Suites as... More 

Edmonton
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 of 5 stars Reviewed April 14, 2015

Overall nice newer typical Ramada property; fine for business trip. Television cable channels poor; no coverage of NHL home team games (for area) and generally lacking. Wi-fi very slow. Breakfast Okay but lacking.

Review collected in partnership with Ramada

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RamadaLLB, General Manager at Ramada Lac La Biche, responded to this review

Thank you for taking the time in submitting your comments to Trip Advisor. We welcome all comments. We are currently working on the TV and Wi Fi problems and am hoping our Corporate Office will have a solution quite soon. In so far as the breakfast is concerned I would welcome any ideas that you may have. As you are... More 

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