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Ramada Lac La Biche

2.5 of 5
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9305 100 St, Lac La Biche, Alberta T0A 2C0, Canada
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Ramada Lac La Biche
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Ranked #1 of 4 Hotels in Lac La Biche
A recent review
3 of 5 stars reviewed 1 week ago
silenttiger Calgary, Canada
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196 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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    (196)
  • Mar-May only
    (65)
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Calgary, Canada
Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

I have stayed in several rooms here for similar prices. I don't know how they decide which one you end up in but by far the best one was the king suite with a separate living area. The rooms are nice but the carpets need a real cleaning. Wish the fridges are more like micro fridges vs mini fridges. The... More 

Was this review helpful? Yes
RamadaLLB, General Manager at Ramada Lac La Biche, responded to this review

I regret that your stay with us was not to your complete satisfaction. We strive constantly to ensure our guest have a great stay. Regrettably we cannot change the location of our hotel or have no control of what occurs on the property. I am pleased that you did enjoy the choice of your room. Thank you for your time More 

Calgary, Canada
5 of 5 stars Reviewed 2 weeks ago

i travel a great deal for work and this particular Ramada has always had the best staff, the cleanest rooms always in good repair, all services and amenities working(pool, elevator, heating and cooling.....

Review collected in partnership with Ramada

Was this review helpful? Yes
RamadaLLB, General Manager at Ramada Lac La Biche, responded to this review

Thank you so much for your wonderful comments. My team is always striving to ensure our guests are completely satisfied and obviously their hard work and diligence is paying off we we receive these awesome comments. I will certainly pass this on to my team members and thank you for choosing the Ramada Inn & Suites as the hotel of... More 

Edmonton, Alberta
1 review
3 of 5 stars Reviewed 3 weeks ago

The WiFi was almost unusable, couldn't even load basic web pages. This is a hard used hotel and it shows on the furniture and carpets.

Review collected in partnership with Ramada

Was this review helpful? Yes
RamadaLLB, General Manager at Ramada Lac La Biche, responded to this review

Thank you for taking the time in submitting your reviews on trip advisor. Our Corporate office is striving very hard to implement some upgrades to our wi-fi system. The internet system in this community is lacking and it is rumored that Telus is looking to install fibre optic, a move we are looking forward to patiently. I regret that you... More 

Victoria Capital Regional District, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall a typical franchise hotel. Large rooms lots of plug ins for charging and using electrical devises. But Internet qualitity was very poor. Not sure what the issue is but seems to constantly slowing down or not working at all. Very frustrating especially when attempting to use online work. Room was clean and comfortable.

Review collected in partnership with Ramada

Was this review helpful? Yes
RamadaLLB, General Manager at Ramada Lac La Biche, responded to this review

Thank you for taking the time to put forth your comments on Trip Advisor. It is great news that you found our property to your liking. In so far as the internet is concerned , the internet problem is a community problem. Telus is talking of putting fibre optic in place which would greatly improve our internet speed. Thank you... More 

Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 27, 2015 via mobile

Got in late (2:30am) finally got to sleep at 3am,at 8:30am I had housekeeping knocking and trying to open the door to my room so I yelled at the to go away. Woke up 30 mins later. Bed was uncomfortable and looked well used. Other than that the rooms are well equipped with a fridge microwave and keurig coffee maker.... More 

Was this review helpful? Yes
RamadaLLB, General Manager at Ramada Lac La Biche, responded to this review

Firstly, my humble apologies in responding to your concerns. It is regret that you were woken up so early. The room attendants review their list and if they show the room as a departure they will knock to see if the room is vacated. May I suggest when you arrive late and wish to sleep in that you display a... More 

Edmonton, Canada
2 reviews
3 of 5 stars Reviewed May 11, 2015

Rooms are clean and nice for extended stays. Internet is a waste of time, the Internet service takes forever to load the ethostream login page. Complimentary breakfast is very good with hot and cold breakfast. Also fruit and yogurt parfait.

Was this review helpful? Yes
RamadaLLB, General Manager at Ramada Lac La Biche, responded to this review

Thank you for taking the time to submit your comments, we appreciate that very much. In so far as the internet is concerned I spoke with the Internet provider regarding our internet. They are telling me it is a rural internet problem that not only the Ramada is experience. There is rumor of this provider installing fibre optic in Lac... More 

Alberta, Canada
Level Contributor
85 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed May 6, 2015

We stayed here for the Pond Hockey Tournament with our hockey team. The hotel was great, breakfast great, friendly staff, rooms great and the pool was awesome. Larger than most pools we have stayed at and a waterslide to boot!! :) One tip, be sure to lock your vehicle and keep valuables with you, as one of our parents from... More 

Was this review helpful? Yes
RamadaLLB, General Manager at Ramada Lac La Biche, responded to this review

Thank you for your wonderful comments. It is heart lifting to hear such good comments for our guests. I am pleased that you found your stay to your complete satisfaction and I will pass on these remarks to my team. Again, thank you very much. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 25, 2015 via mobile

Rude behavior, lack of customer service,won't recommend, as far if someone is concerned about customer service.Go with some other option.There are some other options in town to try. Again not at all happy with customer service.

Was this review helpful? Yes 1
RamadaLLB, General Manager at Ramada Lac La Biche, responded to this review

I regret that you were not happy with the customer service regarding your recent stay. I would very much like to hear your concerns so that I can address them immediately. You may email me at gm@ramadalaclabiche.com or call me at 780-623-2250. I would certainly appreciate your call. thank you More 

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