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Chateau de Chailly

4.0 of 5 BP 10 Rue Dessous, 21320 Pouilly-en-Auxois, France
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Chateau de Chailly
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Chateau de Chailly
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185 reviews from our community

Traveler rating
    60
    65
    38
    12
    10
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28
117
1
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johannesburg, South Africa
Top Contributor
61 reviews 61 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 3, 2014

This hotel is the last word in luxury! We arrived early and told that our booking had kindly been upgraded to a suite and what an amazing welcome surprise. The room was huge with a 4 poster bed, there was a sitting room, a wooden winding staircase up to a little mezzanine level with a table and chairs up there... More 

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Nathalie A, Responsable commercial at Chateau de Chailly, responded to this review
Google Translation

Cher client, Nous vous remercions de vos commentaires qui ne manqueront pas d'être source de motivation supplémentaire pour notre personnel.... More 

Weehawken, New Jersey
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed September 13, 2014

If we had also trouble to find the right entrance to go to the reception by the lack of proper signage, we have been warmly welcomed and the room are spacious, quiet, clean with a nice and modern bathroom. We liked having a shower and bathtub. I was only not very happy to see that I was charged an extra... More 

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Nathalie A, Responsable commercial at Chateau de Chailly, responded to this review
Google Translation

Cher client, Nous regrettons de lire que votre séjour n'a pas été à la hauteur de vos attentes. Nous souhaitons... More 

Ingleby Barwick
Contributor
15 reviews 15 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 5, 2014

This was a classic example of how an overall good experience can be badly affected, probably out of all proportion, by a few poor aspects of our stay. Starting with the positives, the Chateau looks amazing and all the fixtures and fittings are of the highest order. The majority of the staff were lovely too. The manageress wandering amongst the... More 

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Nathalie A, Responsable commercial at Chateau de Chailly, responded to this review
Google Translation

Chers clients, Nous avons pris connaissance avec intérêt des commentaires déposés sur Tripadvisor et sommes ravis que vous ayez apprécié... More 

toronto canada
Contributor
18 reviews 18 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 26, 2014

We came upon this hotel by accident as we were very disappointed with the hotel that we had booked and left it. Chateau Chailly was an incredible find . Our experience at this property was outstanding . The chateau and the grounds are spectacular , as is the impeccable service. The rooms are immaculate and the staff does their utmost... More 

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Nathalie A, Responsable commercial at Chateau de Chailly, responded to this review

Dear Guest, Thank you very much for your enthusiastic comment on Tripadvisor and for sharing your impressions with us ! It is such a pleasure to count you now amongst our favorite guests and we hope to have much more occasions to welcome you back. Yours sincerely, More 

Martigny, Switzerland
Top Contributor
126 reviews 126 reviews
66 hotel reviews
247 helpful votes 247 helpful votes
3 of 5 stars Reviewed July 24, 2014

We (husband and I) stayed at the Château de Chailly for the second time in several years, in connection with a Golf group excursion from our home club in Switzerland. Overall we had a good time though the weather could certainly have been better! (It rained a lot last time we were there as well...) However there were a couple... More 

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Nathalie A, Responsable commercial at Chateau de Chailly, responded to this review

Dear guest, We are sorry to read you are disapointing after your stay in Château de Chailly. You were in the Château with 30 other people from 20. to 23rd July You slept in Nr 42, a 25m2 room which was renovated last year. Our desk was here to help all the clients to carry their luggage. You had two... More 

Lubbock, Texas
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed July 22, 2014

We stopped on our way back from the south of France for 1 night. The location is gorgeous and manicured. We had a lovely room in the North aisle: it was clean, spacious and calm. We had dinner at the Armacon restaurant and again it was a top notch experience- I would highly recommend the place for its serenity and... More 

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Nathalie A, Responsable commercial at Chateau de Chailly, responded to this review

Dear Guest, It was such a pleasure welcoming you to the Château de Chailly ! Thank you for staying with us and for sharing this wonderful review with us on Tripadvisor. It is indeed very important for us that every guest feels at home with us and that every single of their requests is satisfied. Our team is aware that... More 

Arcachon, France
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 20, 2014

Our visit to this hotel couldn't have been more positive. The service was exemplary. The staff were friendly and helpful. The room was modern, luxurious and tranquil. Dinner at the restaurant turned out to be a truly special dining experience. The golf course was in fantastic shape and proved to be forgiving enough for my wife to enjoy, yet challenging... More 

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Nathalie A, Responsable commercial at Chateau de Chailly, responded to this review

Dear Sir, It was a great pleasure to welcome you to the Château de Chailly and we are thrilled that you enjoyed your stay with us. Thank you very much for sharing your feed-back with us on Tripadvisor. We hope that you will be able to come back to Burgundy in a near future and that you will have the... More 

LONDON
2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 3, 2014

We stayed as a group in this hotel. We had to rush to get there because the kitchen closed at 10pm sharp. Staff were rude and rushed. I have never stayed in a hotel which had such low regard for its clientele. When my friend asked for a soft drink he was met with confrontation and arrogance from the barman... More 

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Nathalie A, Responsable commercial at Chateau de Chailly, responded to this review
Google Translation

Monsieur, Vous nous avez fait l'honneur de venir dans notre établissement et cette tribune est la votre afin de faire... More 

London, United Kingdom
1 review
3 of 5 stars Reviewed June 25, 2014

Stunning hotel in lovely setting let down by erratic service ie lack of ice in very expensive drinks, breakfast selection adequate and not replenished, TV In suite didn't work. Lacking the edge to make it special yet special prices! Shame as has much potential.

Was this review helpful? Yes
Nathalie A, Responsable commercial at Chateau de Chailly, responded to this review
Google Translation

Madame, Nous avons pris connaissance de vos remarques et regrettons que le séjour n'ait pas été à la hauteur de... More 

Basel, Switzerland
Contributor
19 reviews 19 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 18, 2014

When we arrived we were very impressed by the nice chateau. The check-in procedure went quickly and the staff was very charming and showed us our room. The room is very modern and nice decorated. As others mentioned you do feel like in a chateau but it does not matters at all because the room is nice. The outside pool... More 

Was this review helpful? Yes
Nathalie A, Responsable commercial at Chateau de Chailly, responded to this review
Google Translation

Madame, Monsieur, Noua accusons réception de vos commentaires concernant le Château et vous en remercions. Certaines de nos chambres ainsi... More 

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Additional Information about Chateau de Chailly

Address: BP 10 Rue Dessous, 21320 Pouilly-en-Auxois, France
Phone Number:
Location: France > Burgundy > Cote d'Or > Pouilly-en-Auxois
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Chateau de Chailly 4*
Number of rooms: 45
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Also Known As:
Chateau De Chailly Hotel Pouilly-En-Auxois
Chateau De Chailly Dijon
Chateau De Chailly France/Pouilly-En-Auxois

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