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BEST WESTERN The Gables Hotel

3.0 of 5 Bristol Road, Falfield GL12 8DL, England
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Certificate of Excellence 2014
BEST WESTERN The Gables Hotel
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BEST WESTERN The Gables Hotel
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321 reviews from our community

Traveler rating
    122
    124
    51
    14
    10
See reviews for
45
151
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53
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
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  • Italian first
  • Any
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  • All months
    (321)
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    (72)
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    (82)
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Scotland
Top Contributor
67 reviews 67 reviews
50 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I find all Best Western's to be the same: - friendly, helpful staff - clean rooms which are a bit dated - food that's ok - excellent location The Gables complies and for £65 per night for a double you can't complain. Iron/board in room plus tea/coffee facilities. One of those old hair dryers too (where you need to keep... More 

Was this review helpful? Yes 1
Andrew I, Manager at BEST WESTERN The Gables Hotel, responded to this review

Thank you for posting a review of your recent stay with us. We are all pleased to see that you enjoyed your visit and found the staff friendly and helpful and the location suited your needs. We look forward to welcoming you back to The Gables in the future. More 

Gloucester, United Kingdom
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We had a voucher for an evening meal so used it for my birthday. The menu didn't have a massive choice for a special meal but we chose two different starters and main courses of venison and lamb, all were very good, well cooked and tasty. The service wasn't great, a definate no being served my wine in a chipped... More 

Was this review helpful? Yes 1
Andrew I, Manager at BEST WESTERN The Gables Hotel, responded to this review

Thank you for taking the time to post a review of your recent visit to our restaurant. Please allow me to take the opportunity to apologise personally for the chipped wine glass you were served with. This obviously should not have happened and at the very least we should have apologised on the night to you. I do hope it... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed overnight for work nearby. Positives - staff were all very friendly and helpful, the food in the restaurant was good, plenty of parking, quiet location. Negatives - no marked disabled bays near the entrance, no lift, bathroom taps all need a good descaling, shower has low water pressure and alternates between hot and cold, old hairdryer with little... More 

Was this review helpful? Yes 3
Andrew I, Manager at BEST WESTERN The Gables Hotel, responded to this review

Thank you for taking the time to post a review following your stay with us. We are pleased that overall you enjoyed your stay with us. However as you point out there are some areas for improvement and please rest assured that we will take on board all the points you have raised to improve for the future. More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Gables hotel for two nights for a wedding nearby. The staff were helpful, the rooms were clean and the breakfast was really good. We found that the rooms were quite tired and dated compared to the impressive, modern exterior of the hotel but as we chose the hotel for convenience rather than as a mini break... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Andrew I, Manager at BEST WESTERN The Gables Hotel, responded to this review

Many thanks for posting a review of your recent stay with us and we are pleased that overall we fulfilled your needs when staying for a wedding in the area. We are continually refurbishing and upgrading and hope that when you are next in the area that you will choose to stay with us again. More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Couldn't fault it at all. Non residents joined us for breakfast and were made very welcome too! Breakfast had a lot of choice, all fresh. The sofas in the bar by the fire were very comfortable and warm. Good location for M5

Was this review helpful? Yes 2
Andrew I, Manager at BEST WESTERN The Gables Hotel, responded to this review

Thank you for the 5 star review and excellent feedback following your recent stay with us. We hope to welcome you back very soon. More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The receptionists were very friendly and helpful, especially when helping us book taxis. We arrived at 12pm and were able to check-in within 15 minutes (even though official check-in time was 3pm). Only complaints were that our room smelt of smoke and that the furnishings were slightly old. Good value hotel overall.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Andrew I, Manager at BEST WESTERN The Gables Hotel, responded to this review

Thank you for posting a review of your recent stay with us here at The Gables. The reception team are delighted with your feedback and we also take on board your comments regarding the furnishings and will take these into account when planning our refurbishments. My apologies for the smell in the room and we hope it will not discourage... More 

Oldbury
Contributor
16 reviews 16 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for one night, plenty of parking, nice clean hotel, rooms of a good size with every thing you need for a short stay, staff where excellent, very good bar, we did not eat at the hotel on the evening but the breakfast was very good with plenty of choice.

Was this review helpful? Yes 1
Andrew I, Manager at BEST WESTERN The Gables Hotel, responded to this review

Thank you for the excellent 5 star review you have posted following your recent stay with us here at The Gables. We are very pleased that you found everything to your liking and look forward to welcoming you back next time you are in the area. More 

Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have visited this hotel many times for the lovely Sunday Carvery they offer But was very disappointed when I had my Christmas Lunch here. The Turkey was very poor quality and stringy, portion sizes were not acceptable for what people were paying, Alot of courses were coming out at different times so people were unable to eat st the... More 

Was this review helpful? Yes 2
Andrew I, Manager at BEST WESTERN The Gables Hotel, responded to this review

Thank you for taking the time to write a review, although we of course are very disappointed with the content and the fact that you did not enjoy your meal with us. That said we do pride ourselves on excellent customer service and quality food as you will see from previous reviews but it would appear that we fell short... More 

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Additional Information about BEST WESTERN The Gables Hotel

Address: Bristol Road, Falfield GL12 8DL, England
Phone Number:
Location: United Kingdom > England > Gloucestershire > Falfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN The Gables Hotel 3*
Number of rooms: 46
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Also Known As:
Best Western Falfield
Falfield Best Western

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