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The Castle Inn

7 Twyn Square, Usk NP15 1BH, Wales
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The Castle Inn
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Ranked #9 of 11 Usk B&B and Inns
A recent review
3 of 5 stars Reviewed April 6, 2015
PMDWorcester Worcester
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32 reviews from our community

Traveler rating
    4
    12
    5
    7
    4
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6
14
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (9)
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here on May 15th with a friend for her birthday we had room 3 a twin. There was a large step down as you entered the room, no sign to say watch the step, and if I wasn't already looking down I would have fallen into the bed. There was dust everywhere in the room and hair in... More 

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Exeter, United Kingdom
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We were on a walking holiday and were booked into three rooms. All three rooms were dirty and carpets not vacuumed. Two rooms had wet towels and suspected unchanged bedding. One room was over the bar area in which a party was going on until after 12.30. It was a bad experience. The choice of cereal for breakfast was Sugar... More 

Was this review helpful? Yes 1
Cirencester, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Booked this pub through Amazon local for a 1 night stay with evening meal and breakfast next day for my wife's 70 th birthday.arrived at lunch time on 12 th ,booked in ok then every thing went downhill.we were getting ready to go down to dinner in the evening when there was a knock on the door and the manager... More 

Was this review helpful? Yes 1
Wells, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights over a weekend. The whole Hotel was dirty and the carpets were filthy. There was no evidence of cleaning during our stay. Bed linen and towels were clean but the bathroom had an accumulation of old dirt. Breakfast was poor. Instant coffee only served in a coffee pot! When filter coffee requested -were told... More 

Was this review helpful? Yes 2
Gloucestershire
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 15, 2015

Totally disorganised in reception and bar area. Room not cleaned properly, carpet was filthy, litter left behind furniture. Very run down and poorly maintained room. Five of nine downlighters did not work. Shower tiling very grubby grouting. Supplies seem to be a massive issue - perhaps there are issues with suppliers getting paid?

Was this review helpful? Yes 3
Worcester
Contributor
19 reviews 19 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 6, 2015

We stayed at the Castle Inn with family members who had booked the accommodation. Our first thoughts were where to park . We found a side street to park in whenI assume the locals went we managed to park in the square Carl Park for free and left it there for 3 days. The Castle Inn was perfectly adequate for... More 

Was this review helpful? Yes 1
Cwmbran, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 21, 2015

We booked this in January as a "Deal" on Amazon Local. We had a one night stay, three course dinner for two and breakfast. The hotel is in the village square and ideally situated for exploring the town of Usk and the surrounding area. We checked in and had a wander around the town and a walk along the river... More 

Was this review helpful? Yes 1
Torfaen, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2015

Just had a fabulous Mothers Day Lunch. Took my mum with a party of eleven. Very reasonably priced considering it was Mothers day. I booked this after reading that the chef was awarded chef of the month on the Voice magazine but after reading some of the not so good reviews was slightly concerned. I was however left wondering how... More 

Was this review helpful? Yes 1
Miskin, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 13, 2015

I have to say that this Hotel/Inn is absolutely fine. I stayed there recently with my wife and was sceptical as I had read some poor reviews. it is not "five star" but your are not paying five star prices. It was clean and perfectly adequate. The staff are very friendly. We also ate in the restaurant and the food... More 

Was this review helpful? Yes 1
Wales, UK
Top Contributor
66 reviews 66 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 21, 2015

The Castle is bang in the middle of this interesting small town and is a small pub with rooms. The restaurant was being refurbished which meant that only bar meals were available - tasty enough baguette served home made chips that were undercooked. The room I was in had been recently refurbished and the bed was comfortable but the bathroom,... More 

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