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All 3 Orcines hotels

Le Relais des Puys

3.0 of 5 Hotel   |   59 route de la Baraque, 63870 Orcines, Clermont-Ferrand, France
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Le Relais des Puys
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Ranked #2 of 3 Hotels in Orcines
A recent review
4 of 5 stars Reviewed August 5, 2014
sophie n Dubai, United Arab Emirates
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69 reviews from our community

Traveler rating
    13
    37
    14
    5
    0
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25
21
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4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Dubai, United Arab Emirates
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 5, 2014

We chose le Relais des Puys in conjunction with Vulcania. We arrived very early in the morning to get our entrance tickets, which were handed to us very quickly. The drive to Vulcania is about 5-10mn. The hotel is cleaned, average size rooms, has a car park, gardens and free Wi-Fi (you've got to get a personal code to log... More

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Cambridge, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 1, 2013

Coming out of hot Clermont Ferrand into the cooler 'mountain' air was a great boon and the views of the city from this hotel are an added bonus. This is very much a stopover place as it does not have much in the way of facilities (a spartan kiddies playground out back). The advantage though is that you are five... More

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Valéry E, Propriétaire at Le Relais des Puys, responded to this review

Dear Jonathan, I am very pleased you had a good stay with us. I regret that people who took care of you did not want or dare to speak English. This is unfortunate and surprising because we have a trained staff... You enjoyed the location and service. So I hope you'll get another opportunity to come. Thank you very much. More

Sevenoaks
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 21, 2013

Our room was basic but clean, quiet and well equipped, and the staff all seem very friendly. I was able to communicate with them even though my French is quite limited. It was very good value, especially when compared to similar hotels in Britain. The restaurant served fantastic food and, from what I could gather, seems to have a good... More

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Valéry E, Gérant at Le Relais des Puys, responded to this review

Hello, I apologize for my late reply. I'm glad you enjoyed your stay. Thank you very much for your comment. More

Oostende, België
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed August 11, 2010

unfriendly reception. I get the impression that they only like french-speaking clients. Almost all guests were French. Room was very basic and old, but spacious. Diner was ok. French cuisine. There is no outside area where u can sit for a drink. Pictures on website are very deceiving!

Was this review helpful? Yes 3
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Additional Information about Le Relais des Puys

Address: 59 route de la Baraque, 63870 Orcines, Clermont-Ferrand, France
Phone Number:
Location: France > Auvergne > Puy-de-Dome > Clermont-Ferrand > Orcines
Price Range (Based on Average Rates): $
Hotel Class:3 star — Le Relais des Puys 3*
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