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Le Relais des Puys

Hotel website
59 route de la Baraque, 63870 Orcines, Clermont-Ferrand, France
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1 room 1 guest
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Le Relais des Puys
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121 Reviews from our TripAdvisor Community

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Traveler rating
    25
    64
    21
    11
    0
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46
42
2
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (121)
  • Mar-May only
    (28)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (4)
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Manama, Bahrain
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed August 5, 2014

We chose le Relais des Puys in conjunction with Vulcania. We arrived very early in the morning to get our entrance tickets, which were handed to us very quickly. The drive to Vulcania is about 5-10mn. The hotel is cleaned, average size rooms, has a car park, gardens and free Wi-Fi (you've got to get a personal code to log... More 

Was this review helpful? Yes 2
Cambridge, United Kingdom
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 1, 2013

Coming out of hot Clermont Ferrand into the cooler 'mountain' air was a great boon and the views of the city from this hotel are an added bonus. This is very much a stopover place as it does not have much in the way of facilities (a spartan kiddies playground out back). The advantage though is that you are five... More 

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Valéry E, Propriétaire at Le Relais des Puys, responded to this review

Dear Jonathan, I am very pleased you had a good stay with us. I regret that people who took care of you did not want or dare to speak English. This is unfortunate and surprising because we have a trained staff... You enjoyed the location and service. So I hope you'll get another opportunity to come. Thank you very much. More 

Sevenoaks
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 21, 2013

Our room was basic but clean, quiet and well equipped, and the staff all seem very friendly. I was able to communicate with them even though my French is quite limited. It was very good value, especially when compared to similar hotels in Britain. The restaurant served fantastic food and, from what I could gather, seems to have a good... More 

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Valéry E, Gérant at Le Relais des Puys, responded to this review

Hello, I apologize for my late reply. I'm glad you enjoyed your stay. Thank you very much for your comment. More 

Oostende, België
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed August 11, 2010

unfriendly reception. I get the impression that they only like french-speaking clients. Almost all guests were French. Room was very basic and old, but spacious. Diner was ok. French cuisine. There is no outside area where u can sit for a drink. Pictures on website are very deceiving!

Was this review helpful? Yes 3
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