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Le Relais des Puys

Hotel website
59 route de la Baraque, 63870 Orcines, Clermont-Ferrand, France
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50% off room rate
Le Relais des Puys
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Ranked #2 of 3 Hotels in Orcines
A recent review
4 of 5 stars Reviewed August 5, 2014
sophie n Manama, Bahrain
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81 reviews from our community

Traveler rating
    15
    45
    14
    7
    0
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26
28
1
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (81)
  • Mar-May only
    (14)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (24)
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    (4)
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Manama, Bahrain
Top Contributor
54 reviews 54 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 5, 2014

We chose le Relais des Puys in conjunction with Vulcania. We arrived very early in the morning to get our entrance tickets, which were handed to us very quickly. The drive to Vulcania is about 5-10mn. The hotel is cleaned, average size rooms, has a car park, gardens and free Wi-Fi (you've got to get a personal code to log... More 

Was this review helpful? Yes 1
Cambridge, United Kingdom
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 1, 2013

Coming out of hot Clermont Ferrand into the cooler 'mountain' air was a great boon and the views of the city from this hotel are an added bonus. This is very much a stopover place as it does not have much in the way of facilities (a spartan kiddies playground out back). The advantage though is that you are five... More 

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Valéry E, Propriétaire at Le Relais des Puys, responded to this review

Dear Jonathan, I am very pleased you had a good stay with us. I regret that people who took care of you did not want or dare to speak English. This is unfortunate and surprising because we have a trained staff... You enjoyed the location and service. So I hope you'll get another opportunity to come. Thank you very much. More 

Sevenoaks
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 21, 2013

Our room was basic but clean, quiet and well equipped, and the staff all seem very friendly. I was able to communicate with them even though my French is quite limited. It was very good value, especially when compared to similar hotels in Britain. The restaurant served fantastic food and, from what I could gather, seems to have a good... More 

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Valéry E, Gérant at Le Relais des Puys, responded to this review

Hello, I apologize for my late reply. I'm glad you enjoyed your stay. Thank you very much for your comment. More 

Oostende, België
Top Contributor
53 reviews 53 reviews
23 hotel reviews
85 helpful votes 85 helpful votes
2 of 5 stars Reviewed August 11, 2010

unfriendly reception. I get the impression that they only like french-speaking clients. Almost all guests were French. Room was very basic and old, but spacious. Diner was ok. French cuisine. There is no outside area where u can sit for a drink. Pictures on website are very deceiving!

Was this review helpful? Yes 3
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