We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Orcines hotels

Le Relais des Puys

3.0 of 5 Hotel   |   59 route de la Baraque, 63870 Orcines, Clermont-Ferrand, France
Hotel website
Hotel amenities
Offers & Announcements
50% off room rate
Save Saved
You added Le Relais des Puys to your Saves list
Le Relais des Puys
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
71%
Ranked #2 of 3 hotels in Orcines
A recent review
4 of 5 stars reviewed 3 weeks ago
sophie n Dubai, United Arab Emirates
  • Overview
  • Reviews (66)
  • Photos (21)
  • Amenities
  • Q&A
  • Room tips (2)
  • Location
  • More
true
Write a Review

66 people have reviewed this hotel

Traveler rating
    12
    35
    14
    5
    0
See reviews for
24
20
1
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Dubai, United Arab Emirates
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose le Relais des Puys in conjunction with Vulcania. We arrived very early in the morning to get our entrance tickets, which were handed to us very quickly. The drive to Vulcania is about 5-10mn. The hotel is cleaned, average size rooms, has a car park, gardens and free Wi-Fi (you've got to get a personal code to log... More

Was this review helpful? Yes
Cambridge, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 1, 2013

Coming out of hot Clermont Ferrand into the cooler 'mountain' air was a great boon and the views of the city from this hotel are an added bonus. This is very much a stopover place as it does not have much in the way of facilities (a spartan kiddies playground out back). The advantage though is that you are five... More

Was this review helpful? Yes 1
Valéry E, Propriétaire at Le Relais des Puys, responded to this review

Dear Jonathan, I am very pleased you had a good stay with us. I regret that people who took care of you did not want or dare to speak English. This is unfortunate and surprising because we have a trained staff... You enjoyed the location and service. So I hope you'll get another opportunity to come. Thank you very much. More

Sevenoaks
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 21, 2013

Our room was basic but clean, quiet and well equipped, and the staff all seem very friendly. I was able to communicate with them even though my French is quite limited. It was very good value, especially when compared to similar hotels in Britain. The restaurant served fantastic food and, from what I could gather, seems to have a good... More

Was this review helpful? Yes
Valéry E, Gérant at Le Relais des Puys, responded to this review

Hello, I apologize for my late reply. I'm glad you enjoyed your stay. Thank you very much for your comment. More

Oostende, België
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed August 11, 2010

unfriendly reception. I get the impression that they only like french-speaking clients. Almost all guests were French. Room was very basic and old, but spacious. Diner was ok. French cuisine. There is no outside area where u can sit for a drink. Pictures on website are very deceiving!

Was this review helpful? Yes 3
Owners: What's your side of the story?
If you own or manage Le Relais des Puys, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Le Relais des Puys? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Le Relais des Puys

Address: 59 route de la Baraque, 63870 Orcines, Clermont-Ferrand, France
Phone Number:
Location: France > Auvergne > Puy-de-Dome > Clermont-Ferrand > Orcines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Le Relais des Puys 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Travelocity, Tingo, BookingOdigeoWL, Venere and Expedia so you can book your Le Relais des Puys reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

21 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
View from room (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
View from room (2)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (5)
Viewed
Dining (11)
Viewed
Other (2)

Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
For leisure or business stays the hotel, le Relais des Puys is ideally situated in the village of Orcines, 10 minutes from Clermont-Ferrand, the Puy de Dôme, the Vulcania Theme park, the Volcan de Lemptegy and 5 minutes from the Golf des Volcans.An ideal place to stay and discover the Volcanic Park, the Auvergne region and its capital Clermont- Ferrand.3 Chimneys LOGIS. ... more   less 
Number of rooms
36

Questions & Answers

Questions? Get answers from Le Relais des Puys staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer