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Hotel ATH Portomagno

Paseo Maritimo s/n, 04720 Aguadulce, Roquetas de Mar, Spain
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Hotel ATH Portomagno
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Hotel ATH Portomagno
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296 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Spalding, United Kingdom
Top Contributor
72 reviews 72 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed April 17, 2015

This hotel in prime location used to be great when it was first built a few years ago. However, little or no renovation has taken place ever since, and as a result the facilities look dated, although I wouldn't say that it's in disrepair. In the past couple of years there has been a heavy influx of pensioners, mainly from... More 

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Dorset
Contributor
12 reviews 12 reviews
11 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed March 22, 2015

Used this hotel as a base for a recent viewing trip to Almeria. Hotel seemed OK on arrival, however it was Spanish pensioners week! So hotel was busy with them. I think we were the only Brits! Reception are clean, quick check in. Didn't get the Top Floor we requested, but we were on floor 9. Also paid for a... More 

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Top Contributor
57 reviews 57 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 1, 2014

It's one of the tallest hotels in the city , it has 5 swimming pools and indoor spa, rooms are fine and all have sea view balcony ! However the furniture and the whole ambience of the lobby is outdated, there was constant shortage or outdoor tables, buffet had all you need but there was very little rotation of the... More 

Was this review helpful? Yes 2
Lystrup, Denmark
Top Contributor
82 reviews 82 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 10, 2014

This hotel is nothing fancy, a little run down, could use a bit of a pick-me up, but it has all that you need for a wonderful holiday. The hotel is right a the beach, all rooms have at least a partial view of the wonderful beach. They have a nice restaurant that serve buffet styled meals, there is always... More 

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Aalborg, Denmark
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed September 6, 2014

The hotel it self is fine. We were on 13th floor and the room was nice. We had a problem with the aircondition, it started to lick and all the floor was full with wather. The cleaning was fine, the lady took good care of the room. The food was not the best one. The staff was very unfriendly. All... More 

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Most, Ustecky Kraj, Czech Republic
2 reviews
3 of 5 stars Reviewed September 1, 2014

The staff was very friendly (with the exception of one of the bartenders), spoke some english and tried to be of a good service. Food was ok, had its' ups and downs - low value / poor qulaity ham and cheese was the worse part on the other hand some of the salads, seafood and paellas were quite good. After... More 

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Cordoba, Spain
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed July 17, 2014

Room - not enough storage place for clothes and air conditioning did not work despite telling the desk twice this was not resolved. Lifts - be prepared to wait a long time! WIFI promised, but unobtainable, clearly not sufficient for number of guests. Dinning room - poor quality food, fish was not fully cooked. Tidying of tables slow. Pool -... More 

Was this review helpful? Yes 3
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 12, 2014

My girlfriend and I stayed at the hotel for a week in early July 2014 and first impressions were good. Check in was smooth and the rooms seemed lovely. I believe all rooms have a balcony that has at least a partial sea view. Unfortunately that's all the good things I have to say about the place. We ate dinner... More 

Was this review helpful? Yes 5
Oxford, United Kingdom
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 4, 2014

Arrived very late but no issues at check-in. We had two rooms I requested them next door with sea view and we got our request. Room good size and comfortable clean with balcony and great sea view above swimming pools. Meals generally good not a lot of variety day to day but clean and plenty of food available. Generally staff... More 

Was this review helpful? Yes 5
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 2, 2014

We spend a week at May!it was our first holiday tougher ....!and it was horrible!food was same everyday I mean they give us a same salad a same fruit everyday!they not even refresh them!row chicken breast small bug on the the table....!they not speak English.and they not try to understand you they are unfriendly I lost 2kg on all inclusive... More 

Was this review helpful? Yes 1
ATH H, Director de Relaciones con Clientes at Hotel ATH Portomagno, responded to this review

Dear Customer, Thanks for your interest in sharing your feedback of your stay on TripAdvisor. Your Comments are always helpful to improve day by day in the satisfaction of our guests. Unfortunately the topic of food is always subject to taste. Daily are several hundred people who eat at our hotel and this review is not symptomatic of the general... More 

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