This hotel is clean and staff was great. We arrived at night and the heaters were on throughout the massive lobby. In the room, which was lovely, the room was very hot. Now in November it was minus Celsius outside. The bathroom looked like a fish tank. It was all glassed in. The bathroom only had a shower. Interesting toiletries,... More

I fell in love with Shangri-La, so I feel like I was in a honeymoon stage with everything I encountered while here. The Paradise Hotel, was a pleasant stay, but I could see why some people would have higher expectations. The hotel is a little rough around the edges, yes, the carpet had some stains the view out our window... More

This hotel gives a special nice feeling in its public areas , wich most of them are covered with a high transparent ceiling .We got a room on ground floor , wich was very nice and comfortable ,with generous equipment for everything needed to please the guest . the only minor comment regards the bathroom door that can't be closed... More

From the outside this hotel is not impressive, the location is just so so and we never ventured out in the evening (too tired). But when you walk in, it is another world all together. The courtyard with a lovely pool is all enclosed with beautiful trees and plants and parakeets in cages hanging from the trees. It is like... More

The good thing about reading my fellow trip advisor' reviews is that it puts your expectations in the proper perspective. Two star instead of five star in one review... I just prayed that the hotel our tour group was staying would at least be CLEAN and COMFORTABLE. I was PLEASANTLY SURPRiSED! I think that china has improved tremendously in the... More

I was scheduled to be here for 2 nights but had to check out after the first. Some of the problems encountered included: The room was filthy dirty, and the carpets were so dirty I couldn't even walk barefoot on them; the air conditioning didn't work; the beds are so hard it was like sleeping on a slab of concrete;... More

From the outside this place looks OK, but get inside and it is not. Lobby cold, which does not put you in a good mood. Once you get past the lobby the carpet is dirty in hallway and room. Room small and bed is very hard. TV is pitiful. Bathroom is also pitiful. A strange set up as part of... More

My husband and I stayed at the Paradise hotel for 3 nights as part of a China tour with Uniworld. All the other hotels on the tour were true 5 star places (room size, cleanliness, amenities, staff, etc.); the Paradise was not. Rooms need a major renovation - carpet was filthy, bathroom grout moldy, and the bed was rock hard... More

From many of the reviews I was expecting to stay in a very nice hotel. I was sorely disappointed the moment I checked in. There was confusion on the amount of money they wanted me to leave for a deposit. Then I walked almost 10 minutes down a dark hall to my room that stunk with cigarette smoke. They told... More