We stayed at the Songtsam Shangri-La Hotel in April 2013. Spring had not yet made its appearance in this part of Yunnan: one morning we woke up to 3 inches of snow on the ground. But the welcome and service were as warm as anyone could have wished. The hotel was once the family home of the owner and it... More

Nice hotel, great bed, nicely decorated in a quiet area close to the monastery. The food at the restaurant is nice and the hotel is good value for money. We had a room on the top floor with a nice view and climbing the stairs hasn't been a problem for us. However I think the other songstam lodges are better.... More

Simply a great place to stay. Friendly and welcoming staff/environment. There is always a pot of warm ginger tea for guests in the lobby, and afternoon tea is also available free. Dinner was great - good diverse menu, well cooked good quality ingredients, reasonable price and great service. Stayed in one of the larger rooms which had a nice outside... More

We arrive at the tail end of winter. Shangri-la is dry and dusty, a sprawling city full of dormitory sized buildings which turn out to be - dormitories! This is where the kids of the region are sent from the age of 7 to get their schooling. (Hopefully they can do this without the harm that Canada did when it... More

We stayed at the Songtsam Shangri La & Benzilan in January 2013 - 4 adults and 2 children. I can not begin to say what an amazing experience we had. The Lodges are wonderful, but it was the kind and helpful staff that really made our stay so special. Liming Jai the manager was not only helpful during our stay,... More

We stayed 3 nights in this hotel. Our room was very big (we even had a small terrace with a great view). The bed was simply huge - larger than a king size. The hotel is decorated in regional manner, and it was fun just sitting in one of the couched in the joint rooms, drinking tea from the tea... More

I stayed here in August 2012, during a 3 week trip around Yunnan with Wild China. I must admit that the sun came out for the first time in over 10 days and I was immediately in an upbeat mood. This boutique hotel has a nice tibetan feel with old carpets on the walls and antiques on display. The rooms... More

Unfortunate selected one night local tour from Lijiang to Shangri-la that promised 4 stars hotel but turned up to be 1 or 2 stars which struggled to sleep well. Right after that we made up our mind that no returned to Shangri-la anymore. On the other hand, we had earlier booked 2 nights at Songtsam Hotel arrived on Dec 21,... More

My wife and I stayed at Songtsam Hotel Lugu on Christmas eve 2012. It was an unforgettable experience. Firstly, having lived at close to sea level most of my life, 3,400 metres (11.000 feet) turned out to be quite a 'breathless' experience (just from climbing a few flights of stairs). The high altitude also gave me a headache at night... More