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Holy Palace Hotel

No.15 Chici Main Street, Jiantang Town, Shangri-La County 674400, China
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Holy Palace Hotel
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Ranked #51 of 122 Hotels in Shangri-La County
A recent review
3 of 5 stars Reviewed June 10, 2012
dancerkendo UK
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38 reviews from our community

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    11
    5
    5
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5
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Adelaide, Australia
Top Contributor
120 reviews 120 reviews
21 hotel reviews
70 helpful votes 70 helpful votes
1 of 5 stars Reviewed May 3, 2014

By any standards this hotel is appalling. We stayed here for three nights recently, because the hotel we were due to stay in, in the old town burned down in January this year. Yes, to be fair the room was spacious and the beds not too hard, but the hotel only heats the water and turns on the air conditioning... More 

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UK
Contributor
18 reviews 18 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 10, 2012

Lots of potential here - amazingly big rooms, easily the biggest hotel room I've ever stayed in and so nice to have a settee in the room (although not strictly speaking necessary). Supposed to be a 4 star hotel but the room was very cold!! The air conditioning did not heat it up and the water was warm at most!... More 

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London UK
Top Contributor
91 reviews 91 reviews
45 hotel reviews
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed May 30, 2011

I stayed here for one night only just a week for so ago and am unable to remember much about the hotel other than it has the look of a prison from the exterior! It ws notable for a disappointing breakfast with bright purple cookies which tasted exactly the same as everything else. Interestingly, breakfast was accompanied by two Chinese... More 

Was this review helpful? Yes 2
Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2009

Prior to my trip, I have read reviews on Trip Advisor from other travellers that the rooms are dirty and smelled. Therefore my friends and I were preparing for the worst when we checked into the hotel. However, we were pleasantly surprised to find that the rooms were not as we expected. They were clean and cosy. We had a... More 

Was this review helpful? Yes 1
Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 21, 2008

Three words - "don't stay here". We were booked to stay here on the last 2 nights of our Yunnan holiday and were assured by our agent in China that stories of dirty rooms were not correct. We had 2 rooms with our daughter staying across the hall from us. The stories are in fact true! The carpet was filthy... More 

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Phoenix
Top Contributor
51 reviews 51 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed May 15, 2008

We stayed at this hotel as part of a tour of Yunnan. All of the other hotels where we stayed were very nice, but this hotel was a real disappointment. We were told that this is a 4 star hotel, but there were several problems. We stayed on the 4th floor and were told that this was a non-smoking room.... More 

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Sydney
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 19, 2007

The hotel had no record of our reservation and we were told there were no vacancies. However, we had a print-out saying a room had been reserved for us and after much arguing a room was found: ended up with a suite for one night and the standard room we had booked for two nights, all at the special rate... More 

Was this review helpful? Yes 1
Ann Arbor, Michigan
Contributor
15 reviews 15 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed June 25, 2007

This is rated a 4 star hotel, but it felt more like a two star. When we got to our room it looked like the carpet hadn't been vacuumed for a month. The bed was a box spring, no mattress and hard as a rock (the Chinese like them this way, we were told). We were put on the 2nd... More 

Was this review helpful? Yes 2
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