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All 19 Acharavi hotels

Gelina Village Hotel & Resort

Acharavi, Acharavi 49100 , Greece
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Ranked #13 of 19 hotels in Acharavi
A recent review
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163 people have reviewed this hotel

Traveler rating
    26
    39
    32
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    29
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Booked this last minute, what a good holiday, loads to do, something for everyones tastes. Food was very good and a good variety. Beer is good and spirits not watered down. They are parts of the resort not covered by the AI package but this is to keep booking prices down. Yes we got messed about with our room on... More

Was this review helpful? Yes 1
Diana G, Public Relations Manager at Gelina Village Hotel & Resort, responded to this review

Dear Guest, We appreciate the time to spent to post a review and glad you have enjoyed your holiday with us! We hope to see you again soon, Yours, Gelina Village Resort & Spa More

Natanya
Top Contributor
117 reviews 117 reviews
35 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed 1 week ago

You can believe every bad thing written about this hotel. They overbook and after an exhausting flight with children they send you to another place to sleep for the night! They are chronically understaffed and so the service is poor, impolite and generally ineffectual. The food is monotonous with the same offering every night. The rooms needed repairs (a/c, shower... More

Was this review helpful? Yes 1
Diana G, Public Relations Manager at Gelina Village Hotel & Resort, responded to this review

Dear Guest, We understand you went through overbooking procedure and that have made a big impact on your attitude. All the guests that went through over booking get compensation with additional services or upgrade in the room. Our hotel is very popular and never empty for several reasons: 1. Great territory, architecture, nature, direct access to the sea 2. Great... More

Lincolnshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

After years of 3 star hotels all across Europe, we thought we would have a week of luxury at a 5 star hotel , how disappointed we were,on arrival we thought wow , the resort is beautiful, We got to the room , the room was big and clean,there was a kettle and tea bags in the room but no... More

Was this review helpful? Yes 1
Diana G, Public Relations Manager at Gelina Village Hotel & Resort, responded to this review

Dear Guest, Thank you for your detailed review! It is always a good thing to know what was wrong when it comes to improving the customer service. As you fairly mentioned, Gelina Village has a fantastic area – 200 000 sq meters of parks with the direct access to the 600 meters of clean beach and all 11 buildings of... More

Lancashire
Contributor
12 reviews 12 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hol 2 days before we travelled so didnt review before booking and was worried after reading negative comments. The hotel isnt a 5 star as you would expect in egypt or mexico however you are not paying 5 star prices either. We booked a 2 bed apt through sunmaster and we were given a 1 bed apt... More

Was this review helpful? Yes 3
Diana G, Public Relations Manager at Gelina Village Hotel & Resort, responded to this review

Dear Guest, Thank you very much for your detailed and nice review! We are glad you have enjoyed your holiday and hope to welcome you back soon! sincerely yours, Gelina Village Resort and Spa More

Dundee, United Kingdom
Senior Reviewer
8 reviews 8 reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 19, 2014

We paid approximately £3400 for a twelve day stay at this hotel for two adults, two children, we had paid £80 as part of this price to have two bedrooms. We arrived and the room was nothing like the picture on the website shown to us at the travel agent, which I will be mentioning to them this week!! My... More

Was this review helpful? Yes 11
Diana G, Public Relations Manager at Gelina Village Hotel & Resort, responded to this review

Dear Guest, How lovely! Thank you for your review, we appreciate the time you spent to share your experience. Indeed, sometimes travel agents might unintentionally misguide the guest about the room and we are happy we could provide you with the room matching with your preferences. We appreciate your kind words about the reception managers, maids, pool and garden service... More

Kelso, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 19, 2014

Arrived at 7.30 in the eve and given our room keys. Gets to the room not one we had booked. We paid extra for a 1 bed apartment as our eldest is Autistic n needs space to calm down in without our 9mnth old around him. What we got was a studio with a campbed oh n no cot also... More

Was this review helpful? Yes 1
Diana G, Public Relations Manager at Gelina Village Hotel & Resort, responded to this review

Dear Guest, You posted your review and we appreciate the opportunity to shed some light on the case. Obviously you went through “over booking” and we regret it happened to you. The thing is that our hotel reached that level of popularity when every tour operator prone to over sell it. Here, at the hotel, we have to deal with... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 14, 2014

Thank you very much all staff of Gelina Resort. Our holidays was great in this Resort. The ambient it was very big.The food it was very good. The animation team it was wonderful. The rooms were cleaned and the service very good. They offer us a wonderful trip in Paxos and Parga . I will recomand everyone. THANK YOU

Was this review helpful? Yes 2
Diana G, Public Relations Manager at Gelina Village Hotel & Resort, responded to this review

Dear Guest, we really love your good review! thank you so much for sharing it! it is great that we earned you THANK YOU and we will strive to be even better for you! we are really glad you enjoyed your trips to Paxos and Parga and we will prepare new treats for you when you are back at Gelina... More

Warsaw, Poland
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed July 13, 2014

I just came back today morning from a 9-day stay at this hotel, organized through the Itaka travel service (Poland). I really did enjoy my stay at Corfu, but this was NOT due to the hotel. Negatives: - this is not a 5-star hotel (as they claim) - this is not a 4-star hotel (as my travel service claimed) -... More

Was this review helpful? Yes 6
Diana G, Public Relations Manager at Gelina Village Hotel & Resort, responded to this review

Dear Guest, thank you for sharing your review with Tripadvisor! we appreciate the opportunity to comment on the situation with over bookings and learn what you liked in our hotel! Indeed, we have a problem with over bookings and is not entirely our fault. The hotel has got to that level of popularity when tour operators over sell it. The... More

Levanger, Norway
1 review
4 of 5 stars Reviewed July 8, 2014

When we arrived at the hotel, it was some problems with getting the room, so we had to wait for a while. But I think that it wasn't such a big problem. I liked the room, but the bed could have been more comfortable. The food was okay :) The pool and sunbed was great! I liked that it was... More

Was this review helpful? Yes
Diana G, Public Relations Manager at Gelina Village Hotel & Resort, responded to this review

Dear Guest, it is great that you enjoyed your stay with us! thank you for sharing your review on Tripadvisor! indeed, we are fully packed and sometimes our guests have to wait for the room and we appreciate your patience! Thank you for your compliments to the team of the hotel, we will pass along your kind words to them!... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 5, 2014

We arrived at the hotel 15.30pm just to find out there was a problem with our room.. Basically we didnt have a room! They told us we would have to spend 2 nights at a nearby hotel(which by the way had better standards then Gelina Village). The staff at reception desk were rather rude and useless, we requested to see... More

Was this review helpful? Yes 2
Diana G, Public Relations Manager at Gelina Village Hotel & Resort, responded to this review

Dear Guest, We have already commented on the review left by your family member, but since both of you would like to communicate with us, we are happy to do so. Our receptionists are professionals and have smile and nice words for every guest, but following our policies they have a set of certain level standards in dealing with aggressive... More

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Additional Information about Gelina Village Hotel & Resort

Address: Acharavi, Acharavi 49100 , Greece
Location: Greece > Ionian Islands > Corfu > Acharavi
Price Range (Based on Average Rates): $
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Also Known As:
Gelina Village Hotel Acharavi
Gelina Village Hotel And Resort
Gelina Village Hotel & Resort Acharavi, Corfu, Ionian Islands

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Number of rooms
237

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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