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BEST WESTERN Bonnyville Inn & Suites

Certificate of Excellence
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5401 43rd Street, Bonnyville, Alberta T9N 1Y8, Canada
Best prices for: 1 room 1 guest
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BEST WESTERN Bonnyville Inn & Suites
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150 Reviews from our TripAdvisor Community

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Traveler rating
    103
    34
    7
    5
    1
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30
7
10
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
  • All months
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  • Mar-May only
    (47)
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Edmonton, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was greeted warmly on check-in; my request for first floor room was honored. My grandson and I were amazed at the huge array of breakfast choices. He wanted whipped cream on his waffle but the can in place was empty; so Ann looked and looked until she found a full one. Everything tasted great! I don't remember eating so... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review

Hello Katrifusia, Thank you for taking time to review our Hotel. We appreciate your kind comments about Ann. She is certainly valued here as part of the Team. I am happy to hear that you seem to have everything that you wanted during your stay. When you come back and don't see it, Ask, we will get it. Glad you... More 

Calgary, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

My employer booked my stay here. What a great hotel. Everything you could possibly need and then some. Water bottles , fruit , cookies all by the front desk. Great breakfast with tons of choices. Spotless rooms and quiet in spite of the fact there's construction going on in the neighborhood. Totally impressed ! Thank you.

Was this review helpful? Yes
Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review

Hi Meetcho! Thank you for taking the time to review our Hotel and with such positive and kind comments. The staff are thrilled that you enjoyed your stay and that you were impressed. If there is anything we can do for you when you return, please do not hesitate to ask as we are all here to serve you. Thank... More 

Lloydminster, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

Comfy beds, awesome Breakfast, Courteous & caring staff, Cookies at check in. What more do you need. This Hotel is clean and comfortable. You can tell the place is run well cause the staff is happy and it rubs off on people checking in.

Was this review helpful? Yes
Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review

Hello Keages 1 We are so happy to hear that your expectations were exceeded. Your kind words about the staff and amenities are sincerely appreciated. The next time you come back let me know ahead of time and I will arrange your Golf Game for you so you will have more time and it will work with your schedule. Thank... More 

Edmonton, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Very friendly and accommodating staff. Stayed over night for a Baseball tournament with a late game on check out day and they were kind enough to let us have a late check out. Had to bring our dog and he was also treated well upon arrival with a treat and a toy. Breakfast was good and the rooms were clean... More 

Was this review helpful? Yes
Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review

Dear Diana C., Hello Diana and thank you for the kind comments you provided in your review about our Hotel. We are happy to hear that guests appreciate the gifts we provide to pets as they are just as welcome as people are. We are glad you enjoyed our Breakfast and your room was clean and comfortable. We hope to... More 

Edmonton, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Great included breakfast, way better than the standard continental. I am coeliac and was so excited to see that they now have a separate counter in the breakfast room with a gluten free toaster and a great selection of gluten free bread, muffins and cookies. So nice not having to worry about cross contamination. The staff are always really friendly... More 

Was this review helpful? Yes
Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review

Hello Kaitlyn S. Our Team extends a sincere thank you for taking the time to review our property and provide such kind comments. We are happy to hear that you enjoy our Gluten Free Bar. I will be adding items as time goes on. Kaitlyn thank you for mentioning the staff. We work very hard to deliver a superior Guest... More 

Alberta
Top Contributor
68 reviews 68 reviews
29 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed one night for a baseball tournament. The hotel was nice, the kids loved the cookies at the front desk! Room was clean and comfy, but we were on the first floor and every time anyone on the second floor ran water or flushed the toilet, it was like a jet plane coming through our room. So I did... More 

Was this review helpful? Yes
Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review

Hello Tink Too, Thank you for taking the time to review our Hotel and also for the nice comments on comfort, cleanliness and polite staff. We sincerely appreciate that you notice. I do apologize if you had no sleep, after all that is why you came. I wish that you would have advised the Front Desk, as I am sure... More 

Cold Lake, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

We had to stay at a hotel for a few days and decided to stay at the best western in bonnyville. The staff was helpful and the breakfast was great. They had a nice hot tub area but we did not get a chance to use it. It was a unique experience. They had cookies in the lobby daily and... More 

Was this review helpful? Yes
Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review

Dear Erika W. Thank you for your recommendation to all who visit Trip Advisor. Your kind words are sincerely appreciated. We work very hard to deliver a superior Customer Experience and are glad to know that we surpassed your expectations. Perhaps next visit you will be able to enjoy the Hot Tub. More 

Elk Point, Canada
1 review
5 of 5 stars Reviewed April 25, 2015

I am currently staying at your hotel. We have a family member with a medical emergency and the staff here has been extremely helpful and friendly. Thank you for everything you have done. You have made this trip much easier for all of us

Was this review helpful? Yes
Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review

Hello Kristen K, The review you posted is appreciated by our Staff. We are delighted to hear that we made your stay more enjoyable while your loved one was in the Hospital. If we can assist your Family in any ways, please do not hesitate to contact me. Thank you for taking the time to mention us. More 

Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2015 via mobile

This is the place to stay in Bonnyville. Friendly staff, clean ultra modern building. Everything works. I stay in motels 10 nights per month and that's a rarity. Breakfast was offered and it fills the bigger appetite. Great choices abound. If you enjoy exercise and relaxation, the fitness room offers three cardio machines and a full set of free weights.... More 

Was this review helpful? Yes
Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review

Dear Zooropa 1966, We sincerely appreciate that you took the time to review our Hotel and in such a positive way. You obviously tried a few of our amenities offered were pleased. The Team is excited that you enjoyed everything, and that you will return. If there is anything that we can do before your next arrival, please let us... More 

1 review
5 of 5 stars Reviewed April 21, 2015 via mobile

I have stayed at this beat western a few times now. And I believe his name is Trevor. He works the front desk. He is absolutely amazing and is made for the job. I am a loyal best western customer but having such a great experience I couldn't think of where else I would stay

Was this review helpful? Yes
Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review

Hello Kenmc1982 We are thankful that Trevor made your day. Trevor is much appreciated at this property and you are correct, he is very good at his job. Happy to hear you enjoy our Hotel. Thank you Kenmc 1982 for taking the time to review our Hotel and staying loyal to the Brand. More 

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