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Tierra Patagonia Hotel & Spa

Travelers' Choice award winner
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Ruta 9 intersecting with Ruta Y156, Torres del Paine National Park, Chile
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Tierra Patagonia Hotel & Spa
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Tierra Patagonia Hotel & Spa
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240 reviews from our community

Traveler rating
    194
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    3
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39
138
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3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Vancouver, Canada
Top Contributor
90 reviews 90 reviews
16 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent the last 4 nights of our 3-week Patagonian adventure at the Tierra and it was the perfect ending: we loved it! We had extremely high expectations and they were far exceeded; wow! The place is stunningly beautiful, with gorgeous views from every room. The staff were fantastic! Amazing service at every turn. The food was delicious. Very good... More 

Was this review helpful? Yes
Cecilia T, Guest Service at Tierra Patagonia Hotel & Spa, responded to this review

Dear Rick_Melinda: It is wonderful to hear that your stay at Tierra Patagonia was perfect. Thank you very much for your review! Kindest regards, Cecilia Thorsöe – Guest service More 

Irvine, California
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Always wanted to stay at the Explora Hotel in Torres del Paine but the travel agent (Protours located in Puerto Varas) suggested a new hotel...and are we glad they did. Tierra Patagonia with its ecologically/contemporary architecture and sleek gaucho style interiors...a creative chef which is important if a hotel is "all inclusive," and a warm and friendly staff and guides.... More 

Was this review helpful? Yes
Cecilia T, Guest Service at Tierra Patagonia Hotel & Spa, responded to this review

Dear Tmermaid: Thank you for your review! We are very happy that you stayed at Tierra Patagonia and that your experience was wonderful. We look forward to welcoming you back! Kindest regards, Cecilia Thorsöe – Guest Service More 

Emily, Minnesota
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I will never forget walking through the giant entry and looking through expansive windows at the lake and Torres Del Paine. Breathtaking! I think it may be the most beautiful hotel I have ever stayed.

Was this review helpful? Yes
Cecilia T, Guest Service at Tierra Patagonia Hotel & Spa, responded to this review

Dear Annie N: Thank you for sharing your wonderful comments! We are happy you enjoyed your stay with us and found Tierra Patagonia to be unforgettable. Thank you. Sincerely, Cecilia - Guest Service More 

Marlow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a stunningly memorable view to be welcomed by on arrival! We thought the architecture & interior design were both perfect for the surroundings - minimal but so stylish! One was aware of the wonders of the mountains, lake & flora & fauna @ all times. Staff & guides were fantastic! Treks were all well described & graded & We... More 

Was this review helpful? Yes
Cecilia T, Guest Service at Tierra Patagonia Hotel & Spa, responded to this review

Dear Stuart C: Thank you so much for your wonderful comments! We are truly delighted to hear that your experience at Tierra Patagonia was the highlight of your trip. We will pass your review to our team and we will be more than happy to welcome you back whenever you decide to visit us! Warm regards, Cecilia Thorsöe - Guest... More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A stunningly beautiful hotel designed to fit into the surrounding environment, which is does. Walk down to the lake and it disappears before your very eyes. Lovely, comfortable rooms with amazing views. The hotel accommodated all our hiking and tour requests, which are included in the pricing. Every one of our guides was friendly and professional. Watching the rhea and... More 

Was this review helpful? Yes
Cecilia T, Guest service at Tierra Patagonia Hotel & Spa, responded to this review

Dear Jsl190: Thank you for your review of Tierra Patagonia. We are very happy that you had a great experience with us. It is indeed a remote location, and our guests can really say that they have traveled to the end of the world. In the next couple years the airport in Puerto Natales will be open for commercial flights,... More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The cost of this hotel is outrageous but it is worth it. Everything is included including all meals, all drinks (except special drinks), excursions with excellent guides and very importantly the transfers to and from Punta Arenas or Calafate. But that is to focus on the nitty gritty. The important thing here is that this hotel is completely unique in... More 

Was this review helpful? Yes
Cecilia T, Guest Service at Tierra Patagonia Hotel & Spa, responded to this review

Dear Bobby Stodel: Thank you very much for your review and staying with us! We are happy to hear that you enjoyed the whole “Tierra experience”, which includes everything to make your stay as relaxing and enjoyable as possible. And as you say the location and architecture are one of a kind. We will pass your comments on to our... More 

Seattle, Washington
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Tierra Patagonia is beautifully situated adjacent to Parc Nacional Torres del Paine. It is an all inclusive property (including drinks and wine) catering to those who wish to see the stunning park but don't want to be roughing it with the backpackers hiking the W. Most of the hikes/tours/adventures are also included. Extra charges are generally only for tours that... More 

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Cecilia T, Guest Services at Tierra Patagonia Hotel & Spa, responded to this review

Dear Nordati, We sincerely thank you for your comments. Nothing gives us more satisfaction than knowing our guests had a wonderful experience at Tierra Hotels. Hopefully we will be able to welcome you to Tierra Chiloé or Tierra Atacama in the future! More 

Cork, Ireland
Top Contributor
137 reviews 137 reviews
28 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a world class Lodge where the very high accommodation costs include absolutely everything - including all food, all drinks and all treks and tours. It is a paradise for those who love hiking and want to see scenery which is out of this world. The vista from our bedroom window over the lake to Los Cuernos and Torres... More 

Was this review helpful? Yes 1
Cecilia T, Guest Services at Tierra Patagonia Hotel & Spa, responded to this review

Dear Bernard C: Thank you very much for your comments; we are delighted to hear that you had a fantastic stay at Tierra Patagonia. With regards to your notes about our dinner service, your input is highly appreciated and we will review your comments with our team here. We will also make sure to pass on the great remarks you... More 

Tel Aviv, Israel
Contributor
20 reviews 20 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed 3 nights and the view and location worth it. The room was nice, large and comfortable. clean but not perfectly maintained as should be expected from this hotel. The team is friendly, speak English and always ready to help. The food was good. Menu short but I could order outside the lines. No mobile service in the area... More 

Was this review helpful? Yes
Cecilia T, Guest Service at Tierra Patagonia Hotel & Spa, responded to this review

Dear Orlyna, Thank you very much for your comments. We are happy to hear that you enjoyed your experience at Tierra Patagonia and we value your comments. We will review each of the points you mentioned with our internal team here. I am sorry that you weren´t informed that our internet is only in our common guest areas and that... More 

Chichester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

It is a long way to get to the hotel but it is worth it. Not only are the views breath taking but the level of service given by all staff is amazing. Reception ready at the end of a long drive there with your forms making it easy to check in, the manager herself taking you to your room... More 

Was this review helpful? Yes
Cecilia T, Guest Services at Tierra Patagonia Hotel & Spa, responded to this review

Dear AST203, Thank you so much for your comments. We are always delighted to hear that our services have met our guests expectations! We are pleased you enjoyed your experience at Tierra Patagonia. We will let our team know that their service was appreciated, and we hope we will be able to welcome you to Tierra Atacama or Tierra Patagonia... More 

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