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Rio Serrano Hotel

4.0 of 5 Manuel Aguilar 01105, Torres del Paine National Park 6200000, Chile
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Certificate of Excellence 2014
Rio Serrano Hotel
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Rio Serrano Hotel
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349 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montreal, Canada
Top Contributor
77 reviews 77 reviews
36 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is located just outside the park. There aren't really any hikes close by except one that will take you up a small mountain to a lagoon. Beautiful views from there. The hotel is fairly modern with confortable rooms. We arrived from hosteria Pehoe which had a good location but very poor rooms so it was a relief to... More 

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San Francisco, California
1 review
5 of 5 stars Reviewed 1 week ago

Rio Serrano is a indisputably higher category hotel inside of the Torres del Paine national park. The hospitality that you receive will make this trip a remarkable and tremendous experience. If you have the change, don't miss the opportunity to get a superior room. The astonishing views are simply unmatched from any other trip experience. The food is truly in... More 

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Yanexis P, Gerente at Rio Serrano Hotel, responded to this review

Dear Guest: We are very pleased to read your review on this website. We are looking forward to seeing you back here so we can do our best to make it a memorable vacation for you as you can consider yourself already a member of the Serrano Family. Best regards: Yanexis Porro Operations Manager More 

Senior Contributor
43 reviews 43 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Overlooking the Torres del Paine, you can enjoy the mutli- facet of the Paine day to night from room or from the sitting areas with a glass of wine. Even though it was the tourist season, you still have the sense of tranquility within the complex. The from is simple but big and most importantly with the view. Staff are... More 

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Yanexis P, Gerente at Rio Serrano Hotel, responded to this review

Dear Guest: Thank you so much for choosing Hotel Rio Serrano. Thanks also for taking some of your valuable time to make a review on Tripadvisor. We are very pleased with the fact that you enjoyed our services at the hotel. We´ll be working to improve the issues you mention about the Restaurant. Best regards. Yanexis Porro Operations Manager More 

Perth
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 2 nights on tour. Great welcome drink and smiles!! Fabulous room with views of Massif. Sadly weather prevented perfect view. Great room with 2 Queen beds.........as travelling on tour was a welcome change to have space for cases and to move!! Huge lovely lounge areas to view the Massif .Bar was a bit chaotic first night as they had... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The cabins are the way to go! We were a family of 4 and were very comfortable. The views are impressive and landscape is spectacular. This is the place to stay when traveling Torres Del Paines and we will be back!

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Los Angeles, California
Top Contributor
71 reviews 71 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

very nice place to stay. Warm and comfortable. Without a car though, you are stuck there for very, very good but pricey extravagant meals. Right on a beautiful river. great views of the horns. Wifi only in lobby not rooms. Horses roaming. Great location so you can go into different parts of the park on different days.

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Cary, North Carolina
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Exceptional hotel. The view is amazing. The best in the park. We had a room with view of the peaks and we saw the most beautiful sunrise. The hotel has sophisticated furniture and art throughout with a lot of cozy seating areas to enjoy the incredible view. There is also a very nice gift shop with some of the best... More 

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San Francisco, California
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Rio Serrano Hotel is a mid priced place to stay immediately next to Torres Del Paine. The location makes a difference--it took us close to 2.5 hours to drive from Puerta Natales to Torre del Paine as one of the gravel roads is closed. Staff are very helpful. Prior to arriving, I emailed them and they responded with a lot... More 

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San Francisco, California
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I never thought we would find ourselves in Torres del Paine but when our son got a job in Punta Arenas we decided to check out the area and we were amazed! We arrived at our destination and we were awestruck - the view from our hotel was amazing! The staff made this vacation the most memorable... More 

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Cambrige England
Top Contributor
61 reviews 61 reviews
56 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived here late at night in pouring rain so had little idea of what our surroundings looked like. When we opened the curtains in the morning we were stunned. The view of Torres del Paine was superb. It continued to be so throughout our stay although occasionally misty, the changing light as the sun moved from east to west... More 

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Additional Information about Rio Serrano Hotel

Address: Manuel Aguilar 01105, Torres del Paine National Park 6200000, Chile
Phone Number:
Location: Chile > Magallanes Region > Torres del Paine National Park
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Rio Serrano Hotel 4*
Number of rooms: 95
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Also Known As:
Rio Serrano Hotel Aisen Region/Torres Del Paine National Park, Chile
Hotel Style:
#4 Family Hotel in Torres del Paine National Park
#5 Luxury Hotel in Torres del Paine National Park
#5 Romantic Hotel in Torres del Paine National Park

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