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Rio Serrano Hotel

4.0 of 5 Manuel Aguilar 01105, Torres del Paine National Park 6200000, Chile
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Certificate of Excellence 2014
Rio Serrano Hotel
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391 reviews from our community

Traveler rating
    168
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    57
    26
    16
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78
186
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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Billericay, United Kingdom
Top Contributor
79 reviews 79 reviews
30 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars NEW

First impressions was that we were being driven to a barn. The Isolated wooden building provides rooms with spectacular views to the mountains of Torres Del Paine if you are lucky enough to have clear weather conditions - we were lucky. Sunsets can also be a photographers dream as the sun sinks below the snow covered mountains. For all the... More 

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London
Top Contributor
67 reviews 67 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a room with twin double beds. The view out of our room was magnificent. The rooms on the other side of the corridor were twin single beds and doubles. So if you want the view go for the twin double bed rooms. There are no TVs in the rooms. WiFi was a bit hit and miss in the... More 

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Madisonville, Louisiana
Top Contributor
78 reviews 78 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is located in a valley along the Rio Serrano River facing mountain peaks with snow & glaciers. It was quiet and comfortable. The buffet for dinner & breakfast had just about anything you could want. It you do not find something to eat here, you do not like to eat. The staff is very friendly. The interiors are... More 

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Palm Coast, Florida
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved staying here. It was close to the park Torres del Paine. Service was great and the bartenders were wonderful. The only issue we had was that the nights we were there they only served full buffet at night. It seemed pricey and it is more like a large room for all the tours groups fill up. The manager... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When arrived at the hotel we asked a room with a view to the mountain. The receptionist upgraded us fir free from the standard to the superior room with the view. The view from the room was spectacular. We couldn't stop looking at the window. At this hotel the view really makes the difference. The location of the hotel is... More 

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goucestershire
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 4 weeks ago

From the outside, this hotel looks a bit folksy but everything from the entrance doors to the lounge area is on a magnificantly grand scale. Every public room takes advantage of the inspiring view of the mountains as did our bedroom. I didn´t notice any of the flaws that might have been in the room because all that mattered was... More 

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Oakham, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The view from our room was incredible looking out over the Paine Massif. The room itself was could have been better. Chair in room stained on one arm and worn on the other. The shower curtain around bath did not prevent water from going on the floor. Also bath very slippery and I nearly fell climbing out of bath after... More 

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Santiago, Chile
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After hiking the W Trek for 4 nights, we were so happy to treat ourselves to a night as this beautiful hotel. The buffet wasn't amazing, but it felt like a treat after days of refugio food. The staff was extremely kind, especially when there was a mix up with our transfer the next day. They did everything in their... More 

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miami, us
Top Contributor
143 reviews 143 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel. Spectacular views, spacious rooms, good buffet, we were three night, we had a problem with the room safe deposit box, the manager in person came to help us, then a very pleasant surprise, good show in the evening and the hotel manager, yes, she sings wonderfully well !. Also a very good location in the park entrance. The... More 

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Omaha, Ne
Top Contributor
201 reviews 201 reviews
45 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Tip: If you are going on longer hikes, make sure you bring at least 4-5 bottles of water with you FROM THE HOTEL as the hiking guides may not bring water in the van and you won't have opportunities on the hikes to purchase it other than one area. Bring cash on the hike as the hotels and refugio on... More 

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Additional Information about Rio Serrano Hotel

Address: Manuel Aguilar 01105, Torres del Paine National Park 6200000, Chile
Phone Number:
Location: Chile > Magallanes Region > Torres del Paine National Park
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Rio Serrano Hotel 4*
Number of rooms: 95
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Also Known As:
Rio Serrano Hotel Aisen Region/Torres Del Paine National Park, Chile
Hotel Style:
#4 Family Hotel in Torres del Paine National Park
#5 Luxury Hotel in Torres del Paine National Park
#5 Romantic Hotel in Torres del Paine National Park

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