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4.0 of 5 Hotel   |   Manuel Aguilar 01105, Torres del Paine National Park 6200000, Chile
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Rio Serrano Hotel
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Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed July 17, 2014
Heather3810 Houston, Texas
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296 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Houston, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 17, 2014

When we first arrived at the Rio Serrano, we were very impressed. The views are incredible and the hikes we signed up for were great. The food was good (little variation in the buffet but then again you are in the middle of nowhere). The rooms were clean with a great view and very comfortable. If you are visiting the... More

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Yorkshire Dales National Park, United Kingdom
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 2, 2014

The hotel is set at the edge of the Torres del Paine national park. It has the most tremendous views of the massive and it has a wonderful and tranquil setting. We stayed here after touring the park and we were really pleased that we took a whole day just to walk the area around the hotel. There is a... More

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Copenhagen, Denmark
Senior Contributor
42 reviews 42 reviews
39 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed May 27, 2014

Right outside the official entrance to Torres del Paine national park is this giant hotel with all the fixings and luxury you will need. Personally I would prefer less luxury, but we could not find such an authentic place on any booking sites. Rio Serrano is crammed with tour groups and rich tourists (agreed, there is many of those in... More

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Kfar Saba, Israel
20 reviews 20 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 14, 2014

No... Really, Wow! all the cons (if any) disappears when you open the curtain to such a beautiful view. The hotel is in the "middle of nowhere" inside the park and the torres are right outside the window. the hotel is very nice with huge lobby and many places to sit and rest in front of the view. There are... More

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New York, NY
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 13, 2014

We spent our first three nights at Torres del Paine in the Hotel Rio Serrano. Biggest plus: It’s very centrally located with beautiful views of the massif and other areas. From our window, we could watch horses calmly grazing, plus there are easy places to walk right from the hotel. Biggest downside: It’s expensive for the services provided and feels... More

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ellon, aberdeenshire
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 7, 2014

We paid extra to have a mountain view, the view was awesome and speaking to other people who did not have a room with a view, glad we did. The room itself however had no bin except in the bathroom which is where the toilet tissue went. Not exactly hygienic. So all rubbish in one bin. No feminine hygiene disposal... More

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Las Vegas, Nevada
Top Contributor
86 reviews 86 reviews
17 hotel reviews
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed April 24, 2014

We stayed 16th to 19th March 2014 This is a very good hotel, sat there on its own on flat land by a bend in the Serrano River. The view from the public rooms and from the back bedrooms are almost hypnotic; there, over the horse pasture and across the river are the magnificent peaks of Cuernos Del Paine. For... More

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London, UK
Top Contributor
157 reviews 157 reviews
70 hotel reviews
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed April 20, 2014

Perfectly good modern hotel, a bit stark and utilitarian to look at from the outside (but who wants a neo-Classical mock-up in the middle of a Patagonian National Park?), and inside too, but comfortable enough. It sounds as though the rooms with the view of the Cuernos del Paine are the best bet; those on the other side are a... More

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Union City, California
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 13, 2014

We looked at different options to celebrate our 33rd anniversary in Torres del Paine and settled for hotel Rio Serrano and we were so impressed with its accommodation and hospitality. From the initial contact, Sebastian was very responsive and answered our inquiries promptly each time. We mentioned to him that we did not want anything to go wrong. He went... More

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Oxford, United Kingdom
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 10, 2014

This hotel has the most amazing view ever! But, when you're done looking at the view there is also a lovely bar and decent restaurant. The restaurant only services a buffet, which is fine as there's loads to choose from, it offers variety and the food itself is really good. However, we stayed there for 4 nights and I think... More

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Additional Information about Rio Serrano Hotel

Address: Manuel Aguilar 01105, Torres del Paine National Park 6200000, Chile
Phone Number:
Location: Chile > Magallanes Region > Torres del Paine National Park
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rio Serrano Hotel 4*
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Also Known As:
Rio Serrano Hotel Aisen Region/Torres Del Paine National Park, Chile

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