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Rio Serrano Hotel

Certificate of Excellence
Manuel Aguilar 01105, Torres del Paine National Park 6200000, Chile
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1 room 1 guest
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Rio Serrano Hotel
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437 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Keswick, Virginia
Level Contributor
111 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed 1 week ago

There are not many places to stay in Torres del Paine National Park, and I haven't seen the inside of the others, but I would definitely stay at the Rio Serrano again. Our room faced the "towers" and "horns". The views were as shown in the picture on this site...spectacular. This is why you come to Torres del Paine so... More 

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Wyoming
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 26, 2015

Perfect place. Amazing view from the rooms. Food was great. Staff was available if you wanted them, but not at all intrusive. They were genuinely nice folks who wanted you to have a great time and loved the park. Suggest doing the all-inclusive program, as the individual meals there are very expensive, and there aren't many other places to eat... More 

Was this review helpful? Yes 1
West Palm Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 25, 2015

Views are amazing, Location is beyond belief. Nothing like being surrounded by the mountains of Patagonia and staying in a comfortable bed if you don't like camping. No TV's in the room, not that you need that when you are out here. One complaint is the buffet seems overpriced for what you get. There is variety, but nothing too amazing.... More 

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Houston, Texas
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 1, 2015

We stayed in this lovely hotel while visiting Torres del Paine National Park in Chile. The rooms and bathrooms were nice sized and the view was beautiful. The staff was very helpful. Meals were buffet-style with excellent fresh choices.

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Strengelbach, Switzerland
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 29, 2015

Excellent hotel just outside the entry gate to Toores del Paine National Park in a beautiful, peaceful setting (just see the pictures). Group travel (bus tours) seems to be more popular in this remote area with its beautiful landscapes, but the hotel manages somehow pretty good (e.g. separate times and dedicated areas in the restaurant) to give the individual travellers... More 

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Houston
Level Contributor
133 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed April 15, 2015

The superior rooms offer a breath-taking view of the mountains, so it's well worth the upgrade. The rooms were spacious and quiet. The food was good. Breakfast is a buffet and there are mid size tour groups that might be staying there. Lunch is a buffet in the main dining area or down in the bar you can get a... More 

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Orpington, United Kingdom
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 13, 2015

We upgraded to a superior room, so we looked out over the lake and mountains. The hotel is large and most of the tour operators stay here. It is clean and the rooms are large and well decorated. The problem is the lack of staff for the people that are there. We waited over half an hour just to get... More 

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Jakarta, Indonesia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 8, 2015

Stayed 2 nights...and it was simply perfect luxury stay. Unbelievable views, goood food and great rooms! Only drawback is that a la carte menu is not available for dinners, forcing you to choose the buffet only. Staff is great, very attentive and accommodating to whims as well :-)

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Hagerstown, MD
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 7, 2015

Torres Del Paine National Park, Chile is located in one of the most beautiful remote and untouched parts of South America. If you are looking for luxury, stay in Buenos Ares or Santiago. If you are looking for a hotel that is surrounded by beautiful Patagonia and is clean has good food and views to die for - don't hesitate... More 

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Golden, Colorado
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 5, 2015

Right in the middle of Torres del Paine National Park with outstanding views in each direction. Upscale, yet rustic rooms, all with views, free internet and a great buffet breakfast. There is also a small workout facility and a hot tub. This is great place to base your activities while trekking in the National Park of Chile.

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