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The Katerina Hotel

No. 8, Jalan Zabedah, Batu Pahat 83000 , Malaysia
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The Katerina Hotel
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The Katerina Hotel
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81 reviews from our community

Traveler rating
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    23
    26
    7
    8
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27
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My 3-night stay in Katerina Hotel during my trip to Batu Pahat last month was great. Upon arrival, the grand lobby was impressive and the front desk staff were helpful and friendly. My booking was for a Junior Suite - its ambience was lovely and the decor, remarkable. Every aspect of the hotel felt new and current, with good bedroom... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

I night stay.. a problem happened when in the process of paying deposit for check in.. the reception staf take my security code no at the back of my credit card. I am a little bit angry with his action.. but he said it is a normal prosedur for this hotel... the same answer also, when we check with his... More 

Was this review helpful? Yes 1
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

The Katerina Hotel Response to this review , Thank you for choosing The Katerina Hotel as your choice hotel during your stay in BatuPahat. Thank you for posting the comment and we will look into the matter highlighted. Looking forward to serving you soon. Sincerely, Puan Mariam Mohamed Asst.Operation Manager The Katerina Hotel Batu Pahat More 

Vadodara
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

well i stayed here for a long stretch of 3 months. Rooms are quite comfortable and hotel staff is courteous.Tthe view from the huge balcony of room is nice. The hotel lobby is huge and well decorated. the only con is that it does not have a proper restaurant at the hotel.

Was this review helpful? Yes 4
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

The Katerina Hotel Response to this review , It is indeed a pleasure to serve you and we appreciate your choice in choosing The Katerina Hotel as your preferred home during your stay in BatuPahat. We are indeed delighted to know that you enjoyed your stay with us. Your positive review will be share amongst our team member and those... More 

Petaling Jaya, Malaysia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 18, 2015

I think based on exterior, this is the nicest hotel in Batu Pahat. The price per night is a bit pricey though. Room is nice. The only thing i was not really happy with is that they do not send iron & ironing board to guest rooms. You need to do your ironing in the ironing room which is WARM... More 

Was this review helpful? Yes
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

The Katerina Hotel Response to this review , Thank you very much for choosing The Katerina Hotel as your preferred home during your stay in Batu Pahat. We are indeed delighted to know that you enjoyed your stay with us. Your positive review will be share amongst our team member and those shortfall highlighted by you will be look into... More 

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 30, 2015

When im arrival at batu pahat johor. I saw the city very quit. No idea to go anywhere. So i ask the driver taxi go to the katerina. RM10 from terminal go to the katerina hotel. Arrival at hotel, first word i say is awesome, because the lobby very good design.The hotel 3 star but the style liked a 5... More 

Was this review helpful? Yes 5
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

The Katerina Hotel Response to this review Dear En. Nizam, Thanks for choosing The Katerina Hotel during your recent visit. We are glad that the quality of service, room and F&B facilities and auxiliaries has meet with your expectations. Your compliment on our staff services is a great encouragement for their continuous improvement. We shall strive to maintain our high... More 

Kuala Lumpur, Malaysia
Top Contributor
93 reviews 93 reviews
28 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed December 30, 2014

we went to batu pahat for wedding reception, most of the hotels in town are fully booked. we finally managed to book ourselves a room at Hotel Katerina. We requested for newly renovated room. I have to say the new design is more tasteful but bathroom was still the same. watermark and stains on cup and toilet seat. shower curtain... More 

Was this review helpful? Yes 1
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

The Katerina Hotel Response to this review, Dear Guest, Thank you for sharing your experience in your recent stay with us. We appreciate on the compliment with respect to our new room design and rating us better than boutique hotel in BatuPahat. As to the comment on the washroom cleanliness condition, corrective and preventive action and measure has been done.... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 11, 2014

We're glad to stay in this hotel.It was a last minute trip to Batu Paha . surprisingly most of the town area hotel was fully book.But we manage to get a room at Katherena hotel in late night.Thanks for the helpful end friendly front desk counter Reception Mr Musa .

Was this review helpful? Yes 2
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

The Katerina Hotel Response to this review Thank you for choosing to stay with us at The Katerina Hotel and for your motivating review on Trip Advisor. It was pleasure to have you stay with us again, we are very happy to know that the services rendered by our team of staff meet your expectation. We look forward to welcoming... More 

Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 9, 2014

It had been a while since we last stayed in this hotel. The "welcome" service was good. Even down to the bell-boy, they are always with smiles and greeting guests. The front desk staff were also friendly. The room allocated to us was good. Free wifi was provided in the hotel. Wifi strength was pretty poor during our stay in... More 

Was this review helpful? Yes 2
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

The Katerina Hotel Response to this review, Thank you very much for choosing The Katerina Hotel as your preferred home during your stay in BatuPahat. We are indeed delighted to read your excellent review on us in Tripadvisor and the fact that our team members were able to provide you with helpful assistance during your stay with us are appreciated.... More 

Toronto, Canada
Top Contributor
65 reviews 65 reviews
45 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed November 17, 2014

Best of whats in town. Rooms are clean, bathrooms are small and look to be showing their age. The hotel is decently maintained, however for business I would suggest traveling a little further to Johor Batu and make the trip back to Batu Pahat if you are going to be in town for a week.

Was this review helpful? Yes 1
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

The Katerina Hotel Response to this review, Thank you for choosing to stay with us at The Katerina Hotel and posting your review on Trip Advisor. We would like to apologize for our shortfall in delivering a city hotel service you expected. Johor Bahru is the state capital of Johor and BatuPahat is merely a township. Notwithstanding that, many public... More 

Johor Bahru, Johor, Malaysia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 15, 2014

When we are in Batu Pahat ,no doubt or any second guesses,the katerina Hotel is always our 1st choice. We spend a lovely and enjoyable weekend stay this time.The Hotel put a lot of attention to cleanliness and even has lavender oil infussion on every guestroom lift landing lobby. The room is very spacious and clean,beds are comfortable.Courtesy and service... More 

Was this review helpful? Yes 2
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

The Katerina Hotel Response to this review, Thank you for choosing to stay with us at The Katerina Hotel and for your motivating review on Trip Advisor. It was pleasure to have you stay with us again, we are very happy to know that the services rendered by our team of staff meet your expectation. We look forward to welcoming... More 

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