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The Katerina Hotel

No. 8, Jalan Zabedah, Batu Pahat 83000 , Malaysia
Hotel amenities
1 room 1 adult
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The Katerina Hotel
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105 Reviews from our TripAdvisor Community

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Kuala Lumpur, Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

It was surprising to find such decent hotels here. Our family came to visit the new Batu Pahat attraction we heard so much about - Glow Park and we chose this hotel based on good ratings. Anyhow, I'd say it's a good choice for a short getaway. Friendly staff and clean hotel!

Helpful?
1 Thank travelism84
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 4, 2016

The Katerina Hotel is a four star hotel located amidst the vibrant township of Batu Pahat. The hotel is fifteen storey high and consists of 9 Premier Suites, 9 Family Suites, 10 Executive Suites and appointed rooms of 160 Deluxe Rooms.

Helpful?
2 Thank Sobri a
Sydney, Australia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 29, 2015 via mobile

We were met by friendly staff when we arrived at the hotel lobby. While checking in, they had brought to us a choice of mango juice or water which was nice! The room was big and the bathroom was also. The aircon was quite cold despite attempting to change the thermostat. The lighting was also dim in the bedroom. The... More 

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5 Thank 653jak
Sydney, Australia
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 25, 2015 via mobile

We stayed at the Katerina Hotel for 2 nights and enjoyed our stay. Pros: lots of sitting area in lobby and on each floor, nice view of Batu Pahat, clean room and bathroom, staff were friendly (served you drinks upon check in). Cons: aircon was too cold despite increasing temperature, cafe operating hours were not as long as we would... More 

Helpful?
2 Thank bumblebee5n4p3
Johor Bahru, Malaysia
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed December 11, 2015 via mobile

I attended for a function at the Ballroom for an Education Fair. Before I say anything further, I must say to get a parking slot here is as hard as being the president of your country!!! The lobby was nice. Dined at the coffee house and it seemed like there was only 1 lady working; the rest were non-existent. There... More 

Helpful?
Thank Balpreet
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

The Katerina Hotel Response to this review, Dear Valued Guest Thank you for staying with us on your recent visit to The Katerina Hotel and for taking the time to share your staying experience with TripAdvisor. I am sorry to hear that you had a unhappy experience during your event. I have taken the notes of the comments you provided.... More 

Singapore, Singapore
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 11, 2015

Stayed one night at this hotel. Staff from doorman to reception and housekeeping staff were smiley and eager to please although language could sometimes be a problem. Room décor was up to date and tasteful. Room walls a tad thin or noise insulation can be improved. WiFi was free but the connection speed was poor even though hotel occupancy was... More 

Helpful?
1 Thank SebNEileen
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

Dear Guest, Thank you very much for choosing The Katerina Hotel as your preferred home during your recent stay in Batu Pahat. We are indeed delighted to read your excellent review on us in Tripadvisor. Your positive and kind compliment on our staff services is a great encouragement for their continuous improvement and we will further improve on shortfall highlighted... More 

Petaling Jaya, Malaysia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 2, 2015

Stayed for 2 nights. The hotel was clean, breakfast spread was good. The service at the restaurant was good. However, I feel that the front desk staffs need more personal touch in customer service. I found dust on the glass shelf where the coffee set is. Very obvious and visible. Housekeeping dept may want to take some close supervision on... More 

Helpful?
1 Thank kcloke6
Kuala Lumpur, Malaysia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed November 22, 2015 via mobile

Was there on 21/11/15 at room 1304. Just can says its old hotel and has been upgrade. As old hotel, spaciousness was always in mind and they have it. Smelly, yes. Maybe some fragrance would do it. Room was ok. Amenities they have like swimming pool. Breakfast was good but choice not much. Taste can say 4/5. Parking was an... More 

Helpful?
2 Thank Zulkarnain75
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

The Katerina Hotel Response to this review, Dear Guest, Thank you for staying with us on your recent visit to Katerina and for taking the time to share your staying experience with TripAdvisor. We regret to note that you have not enjoyed the experience of staying with us during your stay. Your comments have been shared amongst the departments involved... More 

Kuala Lumpur, Malaysia
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed November 10, 2015

This property is popular among corporate, governments sectors and groups. Very quiet rooms and clean. The location is somehow not friendly for those who like to walk. Breakfast spread are plenty. Staffs are friendly, however, The swimming pool water are dirty and not circulate, Gym is small and minimal equipment. Parking is limited. Especially when there is a functions. No... More 

Helpful?
Thank maswali1975
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

The Katerina Hotel Response to this review, Dear Guest, Thank you for staying with us on your recent visit to Katerina and for taking the time to share your staying experience with TripAdvisor. I am sorry to hear that you had an unhappy experience at your stay. I have taken the notes of the comments you provided. We wish to... More 

Kuala Lumpur, Malaysia
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed October 24, 2015 via mobile

Beautiful hotel. I didn't expect such a good hotel in a small town like Batu Pahat. Staff were friendly and courteous. Room was clean and spacious. I can't say the bed and pillows were comfortable though. There was a swimming pool but I didn't get a chance to swim due to time constraint. Delicious food served at the breakfast buffet... More 

Helpful?
1 Thank Liyana N
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

The Katerina Hotel Response to this review, Dear Guest, Thank you very much for choosing The Katerina Hotel as your preferred home during your recent stay in Batu Pahat. We are indeed delighted to read your excellent review on us in Tripadvisor. Your positive and kind compliment on our staff services is a great encouragement for their continuous improvement and... More 

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