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All 14 Batu Pahat hotels

The Katerina Hotel

No. 8, Jalan Zabedah, Batu Pahat 83000 , Malaysia
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The Katerina Hotel
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54%
Ranked #2 of 14 hotels in Batu Pahat
A recent review
4 of 5 stars reviewed 1 week ago
nikshah Kuala Lumpur, Malaysia
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56 people have reviewed this hotel

Traveler rating
    10
    14
    19
    6
    7
See reviews for
16
10
2
16
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Kuala Lumpur, Malaysia
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

i was amazed by this hotel. it is an old hotel, but of course after refurbishment, it turns out ok. my room was in 7th floor, very clean room. great bed and pillows, bath tub was super clean, bathroom is very clean. what i love the most was its big glass window in the room, i can see the whole... More

Was this review helpful? Yes
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

Manager at The Katerina Hotel, responded to this review It is nice and exhilarating to received such a wonderful comments from guests that enjoy their stay with us as every effort and contribution by the hotel team members in association with our hotel Motto “ Servicing from the Heart” is felt and enjoy by guests .I will definitely share your... More

PJ
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 2, 2014

We stayed here for 1 night. During our check-in at the this hotel concierge, welcome drinks was served. The hotel's lobby is quite exclusive, spacious and comfortable. The staff also are friendly. The hotel located in front of a hypermarket and there is also another mall just 5 minutes drive from the hotel. The hotel room is quite spacious and... More

Was this review helpful? Yes 1
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

The Katerina Hotel Manager Response to this review, Dear Guest, Thank you for your positive review with respect to your recent stay at The Katerina Hotel. As you mentioned the location is great and the rooms are generally more spacious. In the past our hotel rooms especially carpet, sofa, bed runner and linens have been badly burned by guests during... More

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 19, 2014

We stayed at the hotel over the Chinese New Year period, in a deluxe king room. The big plus point was that the room was spacious and clean. The ground staff was also friendly, which is always a good thing. And just opposite the hotel, there is a supermart (The Store). So if you need a get something quick, it... More

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katerinahotelbp, Manager at The Katerina Hotel, responded to this review

The Katerina Hotel Manager Response to this review. Dear Guest, We would like to take this opportunity to thank you for your comments. We are indeed delighted that you enjoyed your stay with us and we are touch that our effort has been recognize by guest. Please accept our apology for the shortcoming with respect to the breakfast during your... More

Contributor
20 reviews 20 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed February 1, 2014

Room experience is acceptable for a small town of this size. Nothing to awe at. However, customer experience is way less satisfactory. On the check out day, my aunt accidentally dropped the iron onto the carpet resulting in short burnt line. The manager forced to pay 1500 for it. Is it reasonable? We have a taxi waiting to catch a... More

Was this review helpful? Yes 1
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

The Katerina Hotel Manager Response to this review. Thank you for your feedback regarding your recent stay at our hotel. We wish to have the liberty to correct the inaccurate information in your posting. Upon discovery of the iron burn on the carpet and iron board, we have informed the guest immediately and that is the 1st. day of five... More

kuala lumpur
Top Contributor
79 reviews 79 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed January 28, 2014

stayed here for 2 weeks for a business trip. what their website advertises is true - it's probably the best hotel in batu pahat. clean rooms, fair size and overall an average stay. the room smells a bit stale, and there are hints of ciggarette smoke lingering in the air eventhough i was given a non-smoking floor. the restaurant also... More

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katerinahotelbp, Manager at The Katerina Hotel, responded to this review

The Katerina Hotel Manager Response to this review, Thank you for having taken the time to provide your constructive feedback, particularly in reference to room quality experience and we are indeed happy to learn that you enjoyed your stay with us. Every effort in terms of awareness and notice has been highlighted on the restriction of smoking in non-smoking floor.... More

Kota Kinabalu, Malaysia
Top Contributor
120 reviews 120 reviews
15 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed January 26, 2014

Supposedly one of the oldest hotels around in BP. The great thing about the hotel is of it's strategic location to town centre and the Summit BP (as well as the Store Hypermart). Certain signs of ageing could well be recognised by careful inspection of the building walls and supporting pillars if you look close enough. Room's generally quite well... More

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katerinahotelbp, Manager at The Katerina Hotel, responded to this review

Manager at The Katerina Hotel, responded to this review , Thank you for choosing the TheKaterinaHotel as your preferred hotel for your recent trip to BatuPahat, and taking time to write laudatory comments. We thank you for your positive praises and we will definitely continue improving our service and facilities to make our guest stay with us a happy and... More

Channel Islands, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 13, 2013 via mobile

The room is well upkeep tho the aircond make a small noises at night, still ok for me but the services is poor. At time when I came back at 4pm the room haven't yet being tidy up! if want to use iron need to walk out outside. Hair dryer being put at the mirror beside TV not inside the... More

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katerinahotelbp, Manager at The Katerina Hotel, responded to this review

The Katerina Hotel Manager Response to this review Thank you for you feedback regarding your recent stay at our hotel. Our room rates are based upon market availability during the school holiday and due to high occupancy during this period, we apologize if our standard of service were below your expectation. In the past our hotel rooms especially carpet, sofa,... More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 31, 2013

The hotel looks grand and pleasant, and I certainly enjoy the ambience. Staff are generally friendly and helpful. Although everything looks great but it is really the small little things that tell you everything... I was hoping to get Wi-Fi at the hotel and I was willing to pay for it, however the intermittent Wi-Fi connection puts me off. I... More

Was this review helpful? Yes 1
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

Manager at The Katerina Hotel, responded to this review Dear Guest, Thank you very much for choosing The Katerina Hotel and posting your encouraging review on Trip Advisor. We are very pleased to learn that our Duty Manager was able to provide you with the recovery service with respect to the WiFi connection. As to your comment on breakfast food... More

Johor Bahru, Johor, Malaysia
1 review
5 of 5 stars Reviewed October 1, 2013

I spent 4 nights in Batu Pahat at the The Katerina Hotel while I was on business recently. The location is great and convenient. It is walking distance to shopping, supermarkets and restaurants. The staff is amazing and extended personalized service for a business person like myself who is always on the go!. Contrary to the comments on Trip Advisor,... More

Was this review helpful? Yes
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

Manager at The Katerina Hotel, responded to this review It is nice and exhilarating to received such a wonderful comments from guests that enjoy their stay with us as every effort and contribution by the hotel team members in association with our hotel Motto “ Servicing from the Heart” is felt and enjoy by guests .I will definitely share your... More

Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 12, 2013

Our Church have held our Church Camp/Retreat twice .in 2011 & 2013. This hotel represents great value-for-money. The Management has been very accommodating to our various requirements & last minute request. They are also very flexible which makes working with them a pleasant experience. Catering a large church group with a spread of age groups, from toddlers to senior citizens... More

Was this review helpful? Yes
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

Manager at The Katerina Hotel, responded to this review, It is indeed gratifying to receive your kind and generous praise with respect to the service rendered by our Hotel’s staff team during your group recent stay with us. I have taken the liberty of sharing your overwhelming positive appreciation notes with the team and your words were visibly heartening to... More

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Additional Information about The Katerina Hotel

Address: No. 8, Jalan Zabedah, Batu Pahat 83000 , Malaysia
Location: Malaysia > Johor > Batu Pahat District > Batu Pahat
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 14 hotels in Batu Pahat
Price Range (Based on Average Rates): $
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