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All 10 Muar hotels

Riverview Hotel

29 Jalan Bentayan, Muar 84000, Malaysia
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Riverview Hotel
Ranked #4 of 10 hotels in Muar
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24 people have reviewed this hotel

Traveler rating
    5
    8
    7
    2
    2
See reviews for
3
7
1
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 17, 2014 via mobile

Stayed one night at this hotel last Saturday. Basic facilities with a TV and water heater, but it's spacious, safe, quiet, clean and cheap. There is a ash tray in the room so you may experience some cigarette odours if the previous occupants were smokers. There is a nice hawker centre nearby with varieties of nice food such as fried... More

Was this review helpful? Yes 1
riverviewhotelmuar, Manager at Riverview Hotel, responded to this review

Dear Lim, Thank you for choosing our hotel and taking the time to post your valuable comments. Regarding the smell of cigarette, we are deeply sorry about that and we will take note of your comment & improve it. We look forward to welcome you back in the future! Thank you again. Regards, The Management Riverview Hotel Muar More

Singapore
Contributor
15 reviews 15 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 1, 2014

We booked for 1 night on 1st Jan 2014 but didn't stayed overnight. Please bear in mind that this is The Best' hotel in Muar. Location - 50m from a hawker centre just next to it. Some wet markets located near to hotel. We arrived around 12+ after having driven all the way from Penang. The Malay staff who attended... More

Was this review helpful? Yes 1
riverviewhotelmuar, Manager at Riverview Hotel, responded to this review

Dear Customer, First of all, thank you for choosing our hotel and taking the time to drop your valuable comments. We apologize regarding my staff that could not find your booking during your check in and keep you waiting. Regarding the room with stench of cigarette smell, we are truly sorry about this and you can always request to change... More

Travelers are raving about these Muar hotels

singapore
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 29, 2013

There's no air con temperature or fan speed controls and the stench of cigarette smoke is unbearable. The receptionist however was friendly. Free WiFi is awesome ! Room is spacuous for even the cheapest room.

Was this review helpful? Yes 1
riverviewhotelmuar, Manager at Riverview Hotel, responded to this review

Dear Customer, Thank you for choosing our hotel and leaving your comments. In our hotel, each room has air con temperature and fan control. Regarding the room with stench of cigarette smell, we are truly sorry and you could request to change to room if facing same problem in future. Thank you. Regards, The Management Riverview Hotel More

1 review
4 of 5 stars Reviewed November 2, 2013

this was the first time i been here. everything was good but i gave 4 point because when we enter the room i saw the floor not very clean.

Was this review helpful? Yes
riverviewhotelmuar, Manager at Riverview Hotel, responded to this review

Dear Kelvin, Thank you for your visit and taking the time to post your valuable comment. Regarding the floor not clean, we are truly sorry about it and we will take note to improve it. We look forward to welcome you back again in the future. Thank you. Regards, The Management Riverview Hotel More

Malaysia
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 2, 2013

This is the 1st time I'm staying in a hotel while back in Muar.. While browsing, I came upon Riverview which had a reasonable discounted rate.. I only paid RM 90 for a room with 1 queen size bed and 1 single bed. I booked 2 rooms and was give those adjacent rooms with interconnected doors in between. This hotel... More

Was this review helpful? Yes 1
riverviewhotelmuar, Manager at Riverview Hotel, responded to this review

Dear Moo2elyn, Thank you for your support and valuable comments. Regarding the Aircon noise and heater problem, we are truly sorry and we will take note of it to improve. Thank you. Regards, The Management Riverview Hotel More

Singapore
Contributor
15 reviews 15 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 22, 2013

There are 2 things I look for in a budget hotel - safe and clean. Riverview Hotel has more than amply met these requirements. It is safe - coming out from the lift, you need to use the card to get to the rooms corridor and then another tap of the card access to your room proper. It is clean... More

Was this review helpful? Yes 1
riverviewhotelmuar, Manager at Riverview Hotel, responded to this review

Dear Customer, Thank you for choosing our hotel during visit at muar town and posted valuable comments. Regarding your comment of our staff did not verify customer ID during check -in, we will take note to about it. Normaly our procedure, we will request IC (for Malaysian) and passport (non-Malaysian) for verfication before check-in. Thank you. Regards, The Management Riverview... More

Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 16, 2013

This hotel was renovated quite recently, and the service and management had revamped too, so forget about the old negative comments! For slightly more than RM100, we got a very pleasant and spacious room, and the car park was gated and guarded. It was a good bargain, but this hotel used to be fully booked during peak seasons. One thing... More

Was this review helpful? Yes 4
Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 13, 2013 via mobile

I went there with a friend to attend some meeting. For a budget hotel, the service given is appropriate for the price . It would be better though if the hotel management can differentiate the smoking and non smoking floor preference for the guest. We've got a room that previously being used by smoker and room is soo smelly with... More

Was this review helpful? Yes 3
riverviewhotelmuar, Manager at Riverview Hotel, responded to this review

Dear Customer, Thank your for your comment. We will take note of your comment. As for the TV remote control, we are truly sorry about it and we will take note to improve it. Hope you will continue to support us. Thank you. Regards, The Management Riverview Hotel More

Muar, Malaysia
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 9, 2013

I was there for the festive new year and it wa a sizable hotel. However, I must add, i checked out the very next day and checked in to another hotel as I like trying new things, there is one hotel at jalan ibrahim just next door to old town white coffee call the Elite Hotel and it was very... More

Was this review helpful? Yes 4
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 10, 2012

stayed here for 3 nights every three months because i have job at Pulapor Muar Bakhri. So, experience with the hotel around 2 years every quarterly i really enjoyed staying here, place are quiet at night, new air conditioner install, quite friendly staff (maybe they recognised me), food bazaar at bus terminal are really good, especially "Mee Bandung Muar" (you... More

Was this review helpful? Yes 6
riverviewhotelmuar, Manager at Riverview Hotel, responded to this review

Dear Jensailz, Thank you very much for your valuable review on our hotel, we sincerely appreciate and thank you again for your support for the past two years. We are delighted to hear that you enjoyed your stay with us and find our team members friendly. Hope you will continue to support us. Thank you. Regards, The Management Riverview Hotel More

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Additional Information about Riverview Hotel

Address: 29 Jalan Bentayan, Muar 84000, Malaysia
Location: Malaysia > Johor > Muar District > Muar
Also Known As:
Riverview Hotel Muar

20 photos of this hotel

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites
Official Description (provided by the hotel)
Riverview Hotel is the first hotel of our chain in Muar. Over the years, we have made remarkable improvement from the bell boy service to hotel exterior. With our newly-refurbished conference room and free WiFi service at all hotels, meetings and conferences are now made easy! You can easily access to the famous Bentayan Food Court which is just less than a minute walk away. During your stay with us, do not miss having a good relaxing night at the 360° bistro & lounge located at our hotel lobby. Facilities:- 24-hour reception- Housekeeping- Laundry service- Bellboy service- Conference room- 360¢X Lounge & Bistro- IDD telephone lines- Keycard system- 24-hour camera surveillance- Fire alarm with smoke detector- Complimentary High Speed WiFi service- LCD TV at hotel rooms- Satellite TV / Astro- Fully air-conditioned with individual controller- Hot water for shower- Hair dryer (upon request)- Complimentary drinking water (upon request)- Free Parking. ... more   less 
Number of rooms
67

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