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Riverview Hotel

29 Jalan Bentayan, Muar 84000, Malaysia
Riverview Hotel
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26 reviews from our community

Traveler rating
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    8
    1
    2
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4
6
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Johor Bahru, Malaysia
Contributor
18 reviews 18 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed one night here for a course in hospital Muar. It is a very basic hotel just for you to sleep in. But room was clean. Located strategically and since its a budget hotel, its worth all the money you spent

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Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 1, 2014

We stayed here overnight to attend a friend's wedding at a nearby restaurant. The owner is very helpful and efficient in confirming our booking in less than 15 minutes. The room is comfortable, comes with water heater, air conditioned, and WIFI. The hotel is located next to fresh chicken eggs shop and otak-otak shop, so you can conveniently buy some... More 

Was this review helpful? Yes 2
riverviewhotelmuar, Manager at Riverview Hotel, responded to this review

Dear Mephala, Thank you for choosing our hotel during your visit at Muar town and posted valuable comments. Regarding the access card issue, we will take note and improve for better maintenance. We look forward to welcome you back in the future! Thank you. Regards, The Management Riverview Hotel Muar More 

Batu Pahat, Malaysia
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 14, 2014

Earlier went to sister hotel, the Streetview Hotel but they didn't have large enough room to accommodate our family so they referred us to Riverview Hotel. They had room with two queen-sized bed. Rate was par for the course. Beds were reasonably comfy, room were reasonably clean. Furniture were not really modern but still in good condition. Bathroom were clean.... More 

Was this review helpful? Yes 1
riverviewhotelmuar, Manager at Riverview Hotel, responded to this review

Dear Monada, Thank you so much for your kind comments. We are glad to hear that you had a pleasant experience with our service. We look forward to seeing you again soon. Thank you. Regards, The Management Riverview Hotel Muar More 

Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 17, 2014 via mobile

Stayed one night at this hotel last Saturday. Basic facilities with a TV and water heater, but it's spacious, safe, quiet, clean and cheap. There is a ash tray in the room so you may experience some cigarette odours if the previous occupants were smokers. There is a nice hawker centre nearby with varieties of nice food such as fried... More 

Was this review helpful? Yes 1
riverviewhotelmuar, Manager at Riverview Hotel, responded to this review

Dear Lim, Thank you for choosing our hotel and taking the time to post your valuable comments. Regarding the smell of cigarette, we are deeply sorry about that and we will take note of your comment & improve it. We look forward to welcome you back in the future! Thank you again. Regards, The Management Riverview Hotel Muar More 

singapore
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 29, 2013

There's no air con temperature or fan speed controls and the stench of cigarette smoke is unbearable. The receptionist however was friendly. Free WiFi is awesome ! Room is spacuous for even the cheapest room.

Was this review helpful? Yes 2
riverviewhotelmuar, Manager at Riverview Hotel, responded to this review

Dear Customer, Thank you for choosing our hotel and leaving your comments. In our hotel, each room has air con temperature and fan control. Regarding the room with stench of cigarette smell, we are truly sorry and you could request to change to room if facing same problem in future. Thank you. Regards, The Management Riverview Hotel More 

1 review
4 of 5 stars Reviewed November 2, 2013

this was the first time i been here. everything was good but i gave 4 point because when we enter the room i saw the floor not very clean.

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riverviewhotelmuar, Manager at Riverview Hotel, responded to this review

Dear Kelvin, Thank you for your visit and taking the time to post your valuable comment. Regarding the floor not clean, we are truly sorry about it and we will take note to improve it. We look forward to welcome you back again in the future. Thank you. Regards, The Management Riverview Hotel More 

Malaysia
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 2, 2013

This is the 1st time I'm staying in a hotel while back in Muar.. While browsing, I came upon Riverview which had a reasonable discounted rate.. I only paid RM 90 for a room with 1 queen size bed and 1 single bed. I booked 2 rooms and was give those adjacent rooms with interconnected doors in between. This hotel... More 

Was this review helpful? Yes 1
riverviewhotelmuar, Manager at Riverview Hotel, responded to this review

Dear Moo2elyn, Thank you for your support and valuable comments. Regarding the Aircon noise and heater problem, we are truly sorry and we will take note of it to improve. Thank you. Regards, The Management Riverview Hotel More 

Singapore
Contributor
16 reviews 16 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 22, 2013

There are 2 things I look for in a budget hotel - safe and clean. Riverview Hotel has more than amply met these requirements. It is safe - coming out from the lift, you need to use the card to get to the rooms corridor and then another tap of the card access to your room proper. It is clean... More 

Was this review helpful? Yes 1
riverviewhotelmuar, Manager at Riverview Hotel, responded to this review

Dear Customer, Thank you for choosing our hotel during visit at muar town and posted valuable comments. Regarding your comment of our staff did not verify customer ID during check -in, we will take note to about it. Normaly our procedure, we will request IC (for Malaysian) and passport (non-Malaysian) for verfication before check-in. Thank you. Regards, The Management Riverview... More 

Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 16, 2013

This hotel was renovated quite recently, and the service and management had revamped too, so forget about the old negative comments! For slightly more than RM100, we got a very pleasant and spacious room, and the car park was gated and guarded. It was a good bargain, but this hotel used to be fully booked during peak seasons. One thing... More 

Was this review helpful? Yes 4
Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 13, 2013 via mobile

I went there with a friend to attend some meeting. For a budget hotel, the service given is appropriate for the price . It would be better though if the hotel management can differentiate the smoking and non smoking floor preference for the guest. We've got a room that previously being used by smoker and room is soo smelly with... More 

Was this review helpful? Yes 3
riverviewhotelmuar, Manager at Riverview Hotel, responded to this review

Dear Customer, Thank your for your comment. We will take note of your comment. As for the TV remote control, we are truly sorry about it and we will take note to improve it. Hope you will continue to support us. Thank you. Regards, The Management Riverview Hotel More 

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