We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 11 Sungai Petani hotels

Swiss-Inn Sungai Petani

3.0 of 5 Hotel   |   1 Jalan Pahlawan, Kedah, Sungai Petani 08000 , Malaysia
Hotel amenities
Save Saved
You added Swiss-Inn Sungai Petani to your Saves list
Swiss-Inn Sungai Petani
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
47%
Ranked #1 of 11 hotels in Sungai Petani
A recent review
3 of 5 stars reviewed 1 week ago
Sathis K
  • Overview
  • Reviews (40)
  • Photos (32)
  • Amenities
  • Q&A
  • Room tips (5)
  • Location
  • More
Write a Review

40 people have reviewed this hotel

Traveler rating
    10
    8
    15
    5
    2
See reviews for
12
2
2
9
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
1 review
3 of 5 stars Reviewed 1 week ago

Was stay there for 2 nights...breakfast is below standard...room was big..called for maint regarding toilet but never turn up at all..f/o staff less product knowledge...ok for short stay..room was big and ok..housekeeping staff is good and helpful especially 2 Malay girls in afternoon clean my room in 2nd floor..

Was this review helpful? Yes
gm_sisp, Manager at Swiss-Inn Sungai Petani, responded to this review

Dear Mr. Sathis, Thank you for your feedback and we fully taken note your concern. We will definitely take the remedy action to avoid recurrence. Best regards. MANAGER More

Petaling Jaya, Malaysia
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

With the hotel name, I was expecting high standard of this hotel but was disappointed by the room even though is large for a rate below rm250. The room has aged thru the years & the TV is in the 90's with limited channel. The kettle was dirty as I always boil water whenever I check into hotel.... For the... More

Was this review helpful? Yes
gm_sisp, Manager at Swiss-Inn Sungai Petani, responded to this review

Dear Mr. Yap, Thank you for your feedback and please accept our sicere apology for the unpleasant situation caused to you. For your information, last week we have changed the old TV with new 32 " LED TV in all our rooms and the TV channels available in the rooms are RTM 1, RTM 2, TV3, Star Movie, ESPN, Astro... More

Travelers are raving about these Sungai Petani hotels

Kuala Lumpur, Malaysia
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed June 7, 2014

Stayed over the weekend. Check in was fast and smooth. Had a room on the 4th floor facing pool. The room is very spacious and clean. However as this is an old hotel, there's no rain shower in the bathroom. Everything is old fashion and the water pressure is also not strong. My WC is also not attached to the... More

Was this review helpful? Yes
gm_sisp, Manager at Swiss-Inn Sungai Petani, responded to this review

Dear En. Muzammil, Thank you very much for your feedback and one such as yours had given us the opportunity to further improve our service standard. Once again thank you for your feedback and look forward to welcoming you back to Swiss-Inn, Sungai Petani. Meanwhile, wishing you, your family and all your loved ones a Bleesed Ramadan and Eid Mubarak.... More

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 1, 2014

Very good: Large and clean pool Good: Big room, comfortable bed, iron inside the room, convenient location Average: Breakfast, Service Poor: Wifi, Some old recreation facilities and dated room amenities

Was this review helpful? Yes 1
gm_sisp, Manager at Swiss-Inn Sungai Petani, responded to this review

Dear Valued Guest, Thank you for your comment and fully taken note and examined your concern and your willingness to share your experience is genuinely appreciated. For your information, we have upgraded our UNIFI to 20Mbps for better access and added couple of new equipment in our gym. Once again thank you for your sincere comment and look forward to... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 6, 2014 via mobile

During my return stay in swiss inn sungai petani , i have had warm welcome by the front desk staffs. The Theroom is clean with the ameneties ready. Clean Towel is provided in the room. The enviromnt is very nice with pool viewing and we are enjoying swimming in the pool with clean and clear water. Beside that the food... More

Was this review helpful? Yes
gm_sisp, Manager at Swiss-Inn Sungai Petani, responded to this review

Dear Valued Guest, Warm greetings from Swiss-Inn, Sungai Petani! Thank you for your valuable feedback and we are very happy to hear you have enjoyed your stay at Swiss-Inn, Sungai Petani. Valuable feedback such as yours will definately give us the opportunity to continue providing excellent service to our guests. Once again thank you for your feedback and look forward... More

Singapore, Singapore
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 25, 2014

stayed in the two bed room suite, room was okay, abit old, and the mastertoilet is really big!! staffs were friendly, bellman were very helpful too. swimming pool was awesome too, breakfast was a spread.

Was this review helpful? Yes
gm_sisp, Manager at Swiss-Inn Sungai Petani, responded to this review

Dear Valued Guest, Thank you very much for your sincere comment and one such as yours had given us the opportunity to continue providing friendly services to all our guests. Once again thank you very much for your sincere comment and look forward to serving you again in the near future. Warm regards from all of us @ Swiss-Inn, Sungai... More

Nairobi, Kenya
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 19, 2014

Stayed for one night: having just come from Thailand it was pricey (RM 170) but it is a good hotel. Swimming pool (OK, I had planned to use it but never got round to it), always a plus. Good breakfast. I did have a neighbour who's TV was on at top volume when I was trying to sleep. I tried... More

Was this review helpful? Yes
gm_sisp, Manager at Swiss-Inn Sungai Petani, responded to this review

Dear Mr. CJBill, Thank you very much for taking your precious time to write us pertaining to your recent experience while staying with us and we appreciate customers who take the time to tell us how we can serve them better. Valuable feedback such as yours had given us the opportunity and motivation to further improve our service standard. Once... More

Kuala Perlis, Malaysia
1 review
5 of 5 stars Reviewed March 7, 2014

Once I arrived, security Swiss-Inn Hotel offered us a trolley for our stuff since my friend and I bring big luggage for our vacation at there. Upon check inn room, we got the warmest greeting from Front Office Assistant. Large swimming pool attract many people come and swim at there, same goes like my friends and me. A lot of... More

Was this review helpful? Yes
gm_sisp, Manager at Swiss-Inn Sungai Petani, responded to this review

Dear Valued Guest, Thank you very much for your kind feedback and comment such as yours definately motivates us to continue providing excellence service to all our guests in future. Once again thank you very much and look forward to serving you again in the near future. Best regards. MANAGER More

Sungai petani
1 review
4 of 5 stars Reviewed March 6, 2014 via mobile

Stayed in room 325 with my beloved friends, the room is good enough for three person. room were clean, beds were very comfortable, hot shower was working with good water pressure, air conditioning is fine, no adjacent noise, staff was attentive, also have beautiful pool..

Was this review helpful? Yes
gm_sisp, Manager at Swiss-Inn Sungai Petani, responded to this review

Dear Valued Guest, Thank you very much for taking your precious time to write us on your experience while staying with us and your valuable comment definately will motivate us to provide excellence service to all our guests in future. Once again thank you very much for your kind comment and look forward to serve you again in the near... More

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed February 27, 2014

Staff were very friendly and willing to help if I asked. When I order lunch, restaurant staff able to sent the order quickly. Furthermore, large swimming pool make my family happy to swim at there. Equipment at gym makes my daughter comfortable to use gym equipment at Swiss-Inn. The environment that we could see from upstairs so beautiful. Hopefully we... More

Was this review helpful? Yes
gm_sisp, Manager at Swiss-Inn Sungai Petani, responded to this review

Dear Valued Guest, Thank you very much for your feedback and we are pleased to hear that you have enjoyed your stay with us. It is a word of motivation to all our staffs to strive for excellence in hospitality services extended to all our guests.. Once again thank you very much and look forward to welcoming you & family... More

Owners: What's your side of the story?
If you own or manage Swiss-Inn Sungai Petani, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Swiss-Inn Sungai Petani? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Swiss-Inn Sungai Petani

Address: 1 Jalan Pahlawan, Kedah, Sungai Petani 08000 , Malaysia
Location: Malaysia > Kedah > Kuala Muda District > Sungai Petani
Price Range (Based on Average Rates): $
Hotel Class:3 star — Swiss-Inn Sungai Petani 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Asiatravel.com Holdings, Booking.com, Agoda, Travelocity, Expedia, Priceline, Tingo, Otel, HotelsClick, Hotels.com, BookingOdigeoWL and Venere so you can book your Swiss-Inn Sungai Petani reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Swiss-Inn Sungai Petani Hotel Sungai Petani

32 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
Pool/beach area (1)
Viewed
Bathroom (6)
Viewed
Room/suite (8)
Viewed
View from room (2)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Other (4)

Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Class
Number of rooms
100

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer