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Swiss-Inn Sungai Petani

1 Jalan Pahlawan, Kedah, Sungai Petani 08000 , Malaysia
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Swiss-Inn Sungai Petani
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59 Reviews from our TripAdvisor Community

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Puchong, Malaysia
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Quite a nice hotel though it is situated a little away from the main road, I was actually surprised to find such a decent hotel in such an area. The rooms are fine not much to complain. Probably the set up makes the environment a little old but it is a good one. Neat and tidy.. B.fast is served well... More 

Helpful?
Thank Dharshaini
Kedah, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

nice hotel..easy to located we enjoy the room viewing the swimmiing pool...we love so much the swimming pool..so big,clean and enjoy swimming..the kids love it..the food also more variaty..love the roti surai and chicken curry..so delicious...i ate twice..yummy even though only 1 night staying we really enjpy the holiday..surely we will come back later

Helpful?
1 Thank roziyah700222
JOHOR BAHRU
Level Contributor
53 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed December 16, 2015

The moment I stepped into this hotel, it gives an impression that it is a bit rundown. Yes, it is when we checked into our room. The room door(412) was difficult to open, need to push very hard. The room is large and spacious but a bit dusty. The furniture is old and need to be polished! The room comes... More 

Helpful?
Thank HPLIM
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 14, 2015 via mobile

Nice hotel ... Check in processes was late , should have more receptionlist so that check in will be more smoothly done accordingly. Pool was the best part, nice n cool. Nice breakfast, awesome room although its kinda old but well maintained. WiFi connection was bad should.. Overall cool n nice hotel.

Helpful?
Thank Navina E
Ipoh
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 3, 2015 via mobile

Price is little too expensive they charge , is time for this hotel to upgrade may be renovation or carpet change and furniture in the room. Toiletries not complete as while asking for even a toothbrush they answered "not include for the room or not for local Malaysian ", not sure if is miscommunication . One thing can praise is... More 

Helpful?
Thank mouselee72
Shah Alam, Selangor, Malaysia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 14, 2015 via mobile

I stayed for one night. The service was not that friendly. I was greeted by a strange look given by the security guard. Receptionist did not smile at all. The room is quiet spacey yet the bed make sound and was not comfortable at all. No mineral water was provided. So frustrating. I'll never pay a visit to this hotel... More 

Helpful?
Thank Mirahey

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3 of 5 stars Reviewed August 15, 2015 via mobile

Book for junior suite for 1 night. Room was spacious, bed super comfy. But lots of mirrors so if alone can be a bit spooky. Aircond takes bit longer to make sure room is cold, old type of hair dryer but still functioning. Jacuzi in bathroom was lovely. Room service & customer service was also good. Breakfast was average, nice... More 

Helpful?
Thank Deehar S
Kuala Lumpur, Malaysia
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed June 2, 2015 via mobile

We stayed at this hotel recently. We made booking for a family room for 4 persons. Positives: a) Huge pools. b) selections of breakfast is adequate. c) our room was large, and we suspected we were upgraded although the staff did not informed us. The room is a suite with a huge separate lounge. It is clean but with musky... More 

Helpful?
1 Thank Sharifah B
gm_sisp, General Manager at Swiss-Inn Sungai Petani, responded to this review

Dear Puan Sharifah, Thank you very much for taking your precious time to write us pertaining to your recent experience at Swiss-Inn Sungai Petani. Please accept our sincere apology for the unpleasant situation and we seriously taken note and examined your concern. We shared your comment with the department concern to further improve our standard of services. We hope the... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 26, 2015 via mobile

Stayed in Swiss Inn for two weeks for business trip purpose. Was given a Family Room since the hotel is almost fully booked. The room is spacious, and basic amenities are available in the room. Pool is well maintained and huge. Breakfast is just on average. During my stay, i faced a few problems, which tested my patience very much:... More 

Helpful?
1 Thank Tracy T
gm_sisp, General Manager at Swiss-Inn Sungai Petani, responded to this review

Dear Valued Guest, Thank you very much for taking your precious time to write us pertaining to your recent experience at Swiss-Inn Sungai Petani. Please accept our sincere apology for the unpleasant situation and we seriously taken note and examined your concern. We shared your comment with the department concern to further improve our standard of services. We hope the... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 5, 2015 via mobile

The room is so spacious..swimming pool is owesome..breakfast is acceptable and nice but replenish a bit late..staff is friendly and helpful..this hotel near all food staff and all amenities..i will definitely stay here again..

Helpful?
1 Thank meriyana a
gm_sisp, General Manager at Swiss-Inn Sungai Petani, responded to this review

Dear Valued Guest, Thanks for your valuable feedback and comment such as yours will definitely assist us to improve further on our standard of service. We are looking forward to have your future support. Best regards. Abdul Latib bin Omar General Manager. More 

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