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Cinta Sayang Resort

Persiaran Cinta Sayang, Sungai Petani 08000, Malaysia
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Cinta Sayang Resort
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38 reviews from our community

Traveler rating
    2
    6
    14
    9
    7
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14
6
1
8
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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kuala lumpur
1 review
1 of 5 stars Reviewed 3 days ago NEW

Bad experience. They do not maintain the room well. Toilet and room conditions is bad. Room itself has a very bad smell. Not worthy for money. Disappointed. If you are just looking for a place while not having any interest on those facilities, I won't suggest you to stay here.

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Petaling Jaya, Malaysia
Top Contributor
59 reviews 59 reviews
12 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed March 5, 2015

It was just a quick stop at the Resort on the 28th February (Saturday) afternoon around 3.20pm, as me and my family are in Sungai Petani area and wanted to have a drink at the Resort outlet and being a hotelier with years of experience in various type of resorts and hotels in Malaysia, indeed SERVICE and FACILITIES are two... More 

Was this review helpful? Yes 1
TheCSRManagement, Director of Sales at Cinta Sayang Resort, responded to this review

Dear MrWanZ, Thank you for your feedback and may I extend our sincere apologies for the inconvenience caused to you and your family. We are certainly take this feedback very seriously. We always endeavour to meet our guest expectations and ensure we deliver a memorable experience. We appreciate your feedback and noted among all concerned. We are pleased that you... More 

Travelers are raving about these Sungai Petani hotels

Contributor
13 reviews 13 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 19, 2014

Had a two-night stay for a course over the weekend. Late check in process, non-proactive front desk. Had to ask every 10 minutes whether my room was ready. After an agonizing wait for the room, I am really frustrated to find the room was the worst ever compared to any hotels I've ever stayed. Seriously. Old and rusty (smell not... More 

Was this review helpful? Yes 1
TheCSRManagement, Director of Sales at Cinta Sayang Resort, responded to this review

Dear esarenes13, Thank you for your feedback and we wish to apologize that things were not up to your expectations. We take all feedback seriously so I will certainly follow up and look into details in the areas that have been highlighted to ensure these are even more of a priority. Thank you for your compliments on our WIFI and... More 

Malaysia
Top Contributor
314 reviews 314 reviews
106 hotel reviews
195 helpful votes 195 helpful votes
1 of 5 stars Reviewed November 4, 2014

Booked a 2 nighter here while on business travel. Had I known earlier that I would be given a room in such a condition, I would not hesitate to cancel my reservation. PROS: 1. Friendly front desk staff 2. Wifi in the room & lobby was stable & speed was adequate 3. Resort features a wide range of facilities, outdoor... More 

Was this review helpful? Yes 3
TheCSRManagement, Director of Sales at Cinta Sayang Resort, responded to this review

Dear D_Jekyll, Thank you for staying with us and for sharing your experiences here on Trip Advisor. I am sorry and concerned to hear that you had such an unpleasant experience. May I ask if you were able to bring your concerns to the attention of any of the managers whilst you were here? I must apologize for the shortfalls... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 19, 2014 via mobile

We stayed in three bed room apartment. The hotel is in good location and the staff is very friendly. The room is clean and very well maintained. Good choice of food for breakfast. The room charges are very reasonable.

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Mgmt_DKFR, Director of Sales at Cinta Sayang Resort, responded to this review

Dear Syed A, Thank you very much for sharing such gracious feedback. We are truly happy that you and your family enjoyed your stay and you are satisfied with our apartment, associates, restaurant and food. We certainly will pass on your compliments to everybody. Once again, thank you very much for choosing Cinta Sayang Resort and we look forward to... More 

Ipoh, Malaysia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 16, 2014

away from busy town . such a serene and quite place. rooms are clean . good restaurant. nearby town. if u like a peaceful place this would be it. there is also a theme park nearby a 5 minutes drive away for those with kids. a night market too, with local and thai blend food .good shoping great bargains. those... More 

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CSRSG, Director of Sales at Cinta Sayang Resort, responded to this review

Dear jyothi2014, Many thanks for your great feedback and we are so pleased you have enjoyed your stay with us. Our resort is indeed peaceful and great gateway from hustle and bustle of city life. There are many activities that the resort can offer such as theme park (The Carnivall), golf, equestrian and many others. Once again, thank you very... More 

KL, Malaysia
Contributor
15 reviews 15 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 9, 2014

We stayed in this resort for 2 nights. We decided on this place knowing Cinta Sayang is a very reputable club in Sungai Petani. It was very disappointing in terms of the way this place is maintained. The rooms are spacious but very run down. Toilet smelled, sheets were stained and torn, shower curtains were very dirty and stained. We... More 

Was this review helpful? Yes 2
CSRSG, Director of Sales at Cinta Sayang Resort, responded to this review

Dear Rani_1110, Thank you for the review and we fully understand your disappointment. Our apologies for the room maintenance issues that you experienced. You can be sure that we have taken this feedback very seriously and we will continue to improve our service levels with passions to ensure our valued guest have an enjoyable moments with us. I am comfortable... More 

Tokyo
Top Contributor
105 reviews 105 reviews
29 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed May 2, 2014 via mobile

It is about 1.20 minutes drive from Penang, Bayan Lepas area. Nice for a change from our usual golf course. A few holes with ponds n creeks before green that will require careful mathematics before hitting. Changing room for ladies has only 3 shower rooms, though ladies are with 2 extra capacity. For some reasons, the ceiling fan are wrongly... More 

Was this review helpful? Yes 1
CSRSG, Director of Sales at Cinta Sayang Resort, responded to this review

Dear SmileyPic, Many thanks for your feedback and we are so pleased you had a great time at our golf course. We appreciate your feedback and noted among all concerned. We will look into details in the areas that have been highlighted. Once again, thank you for sharing your feedback and we hope to see you again in the near... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 5, 2014

Went to SP for concert last week and my family decided to stay one night at Cinta Sayang. There was one female security who was really helpful but just the problem with the receptionists. They promised to give us two rooms with connection but when we went into the building, we found out that they gave us separate rooms. The... More 

Was this review helpful? Yes 2
CSRSG, Director of Sales at Cinta Sayang Resort, responded to this review

Dear Michelle T, Thank you for your feedback and I am sorry that things were not to your expectation as I know the staff are always trying to improve on our services to ensure the guest experience is a pleasant one. We take all feedback seriously so I will certainly follow up on the cleaning and service issues to ensure... More 

Seremban, Malaysia
Contributor
14 reviews 14 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 20, 2014

Stay in this resort for 2 days when I had my wedding in Sungai Petani. Rooms are good, spacious, clean and beds are ok. Toilets are clean too. The problem with resort staff started during checking in. My wife checked in earlier as she was ady in sungai petani and as the 2 nights booking was done separately, the staff... More 

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CSRSG, Director of Sales at Cinta Sayang Resort, responded to this review

Dear kenlui85, Thank you for your excellent feedback you made regarding our room. There are indeed spacious and well designed. Our sincere apologies for the inconvenience caused to you due to the reservations and the food selection for breakfast at our restaurant . We are fully understand on your disappointment. I can only say that this is not typical of... More 

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