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Cinta Sayang Resort

Persiaran Cinta Sayang, Sungai Petani 08000, Malaysia
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Cinta Sayang Resort
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40 Reviews from our TripAdvisor Community

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Traveler rating
    3
    7
    14
    9
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Langkawi, Malaysia
Level Contributor
4 reviews
4 of 5 stars Reviewed July 5, 2015

Nice place, my kids like the place with nice gym and swimming pool. Food wise need a major improvement.. Room look tired..need some touch-up.. Come back twist still got problem with air conditioner ..warm..

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Johor Bahru, Malaysia
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed May 26, 2015

Newly built multi storey apartment kind of holiday resort makes it perfect for short vacation with family and friends, ample parking lots and proper security card access system makes you feel safe all through your stay there. Nice pool and it's perfect for Golfers too

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kuala lumpur
1 review
1 of 5 stars Reviewed May 22, 2015

Bad experience. They do not maintain the room well. Toilet and room conditions is bad. Room itself has a very bad smell. Not worthy for money. Disappointed. If you are just looking for a place while not having any interest on those facilities, I won't suggest you to stay here.

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Petaling Jaya, Malaysia
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed March 5, 2015

It was just a quick stop at the Resort on the 28th February (Saturday) afternoon around 3.20pm, as me and my family are in Sungai Petani area and wanted to have a drink at the Resort outlet and being a hotelier with years of experience in various type of resorts and hotels in Malaysia, indeed SERVICE and FACILITIES are two... More 

Was this review helpful? Yes 3
TheCSRManagement, Director of Sales at Cinta Sayang Resort, responded to this review

Dear MrWanZ, Thank you for your feedback and may I extend our sincere apologies for the inconvenience caused to you and your family. We are certainly take this feedback very seriously. We always endeavour to meet our guest expectations and ensure we deliver a memorable experience. We appreciate your feedback and noted among all concerned. We are pleased that you... More 

Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed November 19, 2014

Had a two-night stay for a course over the weekend. Late check in process, non-proactive front desk. Had to ask every 10 minutes whether my room was ready. After an agonizing wait for the room, I am really frustrated to find the room was the worst ever compared to any hotels I've ever stayed. Seriously. Old and rusty (smell not... More 

Was this review helpful? Yes 1
TheCSRManagement, Director of Sales at Cinta Sayang Resort, responded to this review

Dear esarenes13, Thank you for your feedback and we wish to apologize that things were not up to your expectations. We take all feedback seriously so I will certainly follow up and look into details in the areas that have been highlighted to ensure these are even more of a priority. Thank you for your compliments on our WIFI and... More 

Malaysia
Level Contributor
470 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 283 helpful votes
1 of 5 stars Reviewed November 4, 2014

Booked a 2 nighter here while on business travel. Had I known earlier that I would be given a room in such a condition, I would not hesitate to cancel my reservation. PROS: 1. Friendly front desk staff 2. Wifi in the room & lobby was stable & speed was adequate 3. Resort features a wide range of facilities, outdoor... More 

Was this review helpful? Yes 4
TheCSRManagement, Director of Sales at Cinta Sayang Resort, responded to this review

Dear D_Jekyll, Thank you for staying with us and for sharing your experiences here on Trip Advisor. I am sorry and concerned to hear that you had such an unpleasant experience. May I ask if you were able to bring your concerns to the attention of any of the managers whilst you were here? I must apologize for the shortfalls... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 19, 2014 via mobile

We stayed in three bed room apartment. The hotel is in good location and the staff is very friendly. The room is clean and very well maintained. Good choice of food for breakfast. The room charges are very reasonable.

Was this review helpful? Yes
Mgmt_DKFR, Director of Sales at Cinta Sayang Resort, responded to this review

Dear Syed A, Thank you very much for sharing such gracious feedback. We are truly happy that you and your family enjoyed your stay and you are satisfied with our apartment, associates, restaurant and food. We certainly will pass on your compliments to everybody. Once again, thank you very much for choosing Cinta Sayang Resort and we look forward to... More 

Ipoh, Malaysia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 16, 2014

away from busy town . such a serene and quite place. rooms are clean . good restaurant. nearby town. if u like a peaceful place this would be it. there is also a theme park nearby a 5 minutes drive away for those with kids. a night market too, with local and thai blend food .good shoping great bargains. those... More 

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CSRSG, Director of Sales at Cinta Sayang Resort, responded to this review

Dear jyothi2014, Many thanks for your great feedback and we are so pleased you have enjoyed your stay with us. Our resort is indeed peaceful and great gateway from hustle and bustle of city life. There are many activities that the resort can offer such as theme park (The Carnivall), golf, equestrian and many others. Once again, thank you very... More 

KL, Malaysia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 9, 2014

We stayed in this resort for 2 nights. We decided on this place knowing Cinta Sayang is a very reputable club in Sungai Petani. It was very disappointing in terms of the way this place is maintained. The rooms are spacious but very run down. Toilet smelled, sheets were stained and torn, shower curtains were very dirty and stained. We... More 

Was this review helpful? Yes 3
CSRSG, Director of Sales at Cinta Sayang Resort, responded to this review

Dear Rani_1110, Thank you for the review and we fully understand your disappointment. Our apologies for the room maintenance issues that you experienced. You can be sure that we have taken this feedback very seriously and we will continue to improve our service levels with passions to ensure our valued guest have an enjoyable moments with us. I am comfortable... More 

Tokyo
Level Contributor
115 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed May 2, 2014 via mobile

It is about 1.20 minutes drive from Penang, Bayan Lepas area. Nice for a change from our usual golf course. A few holes with ponds n creeks before green that will require careful mathematics before hitting. Changing room for ladies has only 3 shower rooms, though ladies are with 2 extra capacity. For some reasons, the ceiling fan are wrongly... More 

Was this review helpful? Yes 1
CSRSG, Director of Sales at Cinta Sayang Resort, responded to this review

Dear SmileyPic, Many thanks for your feedback and we are so pleased you had a great time at our golf course. We appreciate your feedback and noted among all concerned. We will look into details in the areas that have been highlighted. Once again, thank you for sharing your feedback and we hope to see you again in the near... More 

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