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All 9 Toyako-cho hotels

The Windsor Hotel Toya

5.0 of 5 Hotel   |   336 Shimizu, Toyako-cho, Abuta-gun, Hokkaido 049-5722, Japan (Toyako Onsen)
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The Windsor Hotel Toya
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Ranked #2 of 9 hotels in Toyako-cho
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Uncle_Vin HK
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  • Reviews (213)
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213 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Italian first
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English first
Seoul, South Korea
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

It is not easy to rate this hotel.. I could understand all pros and cons mentioned in the prior reviews immediately after spending the first night here... Anyway, I was very curious about this hotel and now I got an answer that one time experience with this hotel was more than enough... Probably, having a nice lunch (or dinner) in... More

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Top Contributor
131 reviews 131 reviews
30 hotel reviews
168 helpful votes 168 helpful votes
5 of 5 stars Reviewed 2 weeks ago

excellent location, excellent view, excellent rom and amenities. the hotel is spacious even in US standard. the hot spring is a bit far from guest room and need quite a walk from room. there is a golf course right in front of the hotel, too bad this is not a golf trip. our room has a breath taking lake view,... More

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S.E. Asia
Top Contributor
82 reviews 82 reviews
36 hotel reviews
158 helpful votes 158 helpful votes
3 of 5 stars Reviewed February 15, 2014

Chosen for a winter holiday we booked junior suites not realizing that the already steep prices were Per Person. Almost deserted the cavernous hotel reminded one of "The Shining" absent the very attentive but very strict staff. Rules are everywhere: onsen inexplicably closed for 5 hours during the hours of 10 to 3. Pool closed until 2! Restaurants glittering with... More

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Top Contributor
65 reviews 65 reviews
44 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed December 26, 2013

We were not very happy upon check in when they told us that the rate on the internet was listed wrongly and they have to charge us a higher rate w/o breakfast. I think they should honor the rate since it was not our fault but they refused. Being out of no where and our charter bus has left we... More

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Senior Contributor
24 reviews 24 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 16, 2013

The view is simply majestic and overwhelming. Situated on top of a hill, it is the only hotel build at the top, giving one complete privacy and solitude. A perfect getaway from the bustle of city life. The restaurants are expensive but quality is impeccable. The room is spacious. The onsen is also big and spacious, although it is public... More

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Taipei, Taiwan
Top Contributor
88 reviews 88 reviews
40 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed November 27, 2013

Yes, the view from this hotel is breathtaking. Located on top of a hill, one side facing the Ocean, the other side facing a beautiful vulcanic lake with a picturesque island in the middle of it, makes looking out of the window a real joy. And yes, staff is friendly and always looking after you, and yes, the rooms are... More

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Tokyo, Japan
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 29, 2013

From arriving to leaving the hotel, I never felt disappointed. The room was brilliant and well-equipped. Seeing view of Toya lake was the highlight. So stunning.All staffs was very professional and attentive. Food was very delicious. I did a spa every day, very relaxed. Staying at this hotel was a real heaven. It fullfilled my energy.

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Hong Kong, China
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 1, 2013

My husband and I only stayed 1 night in this hotel. We thought it was a little pricy when we booked it but the moment we entered the hotel, we didn't want to leave. The hotel lobby is definitely the most grand I have seen, with a stunning view of the Toya lake. After the valet parking, the staff let... More

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14 reviews 14 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 28, 2013

Good reception when arriving at the hotel. We booked a double room high floor (JPY51,000) with wonderful lake view. The room was small, bed and pillows comfy, old style furnishings and bathroom fitting did not impress. The curtains did not provide effective blackout and we were awoken by intense sun around 5am. Hotel facilites excellent, hot spa good although outdoor... More

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Oakville, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

We spent a night at this hotel on our whirlwind tour of norther Japan recently and were truly impressed with the establishment. In addition to the traditional Japanese hospitality we found almost in every hotel we stayed at, this one stands out with even more meticulous service and attention to details. As soon as we walked in the hotel, our... More

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Additional Information about The Windsor Hotel Toya

Address: 336 Shimizu, Toyako-cho, Abuta-gun, Hokkaido 049-5722, Japan
Location: Japan > Hokkaido > Abuta-gun > Toyako-cho > Toyako Onsen
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Windsor Hotel Toya 5*
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Also Known As:
Windsor Hotel Toyako Cho
The Windsor Hotel Toya Toyako-Cho, Hokkaido, Japan

178 photos of this hotel

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Hotel & grounds (39)
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Bathroom (6)
Dining (8)
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Hotel & grounds (9)
Pool/beach area (3)
Dining (5)
Other (26)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
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