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All 9 Toyako-cho hotels

The Windsor Hotel Toya

5.0 of 5 Hotel   |   336 Shimizu, Toyako-cho, Abuta-gun, Hokkaido 049-5722, Japan (Toyako Onsen)
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The Windsor Hotel Toya
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Ranked #3 of 9 Hotels in Toyako-cho
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Leonardo P Isola Vicentina, Italy
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225 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Italian first
  • Japanese first
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English first
Isola Vicentina, Italy
16 reviews 16 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Yes, this property is in a very remote area, but it is really spectacular. I only stayed one night, but because I arrived in the late afternoon I was able to enjoy some of its facilities: unfortunately the teppanyaki restaurant was fully booked, so I opted for the soba restaurant, which was very nice (food, service and decor); then I... More

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 28, 2014

I reached here at around 8 pm and got out from the hotel the next day at around 9 am. Most of the facilities are already closed by the time I have time to explore (mall, cake shop, chapel). too bad since I really wanted to see the chapel. The bad weather also making us not able to enjoy the... More

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Seoul, South Korea
15 reviews 15 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 25, 2014

It is not easy to rate this hotel.. I could understand all pros and cons mentioned in the prior reviews immediately after spending the first night here... Anyway, I was very curious about this hotel and now I got an answer that one time experience with this hotel was more than enough... Probably, having a nice lunch (or dinner) in... More

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Top Contributor
143 reviews 143 reviews
34 hotel reviews
180 helpful votes 180 helpful votes
5 of 5 stars Reviewed July 14, 2014

excellent location, excellent view, excellent rom and amenities. the hotel is spacious even in US standard. the hot spring is a bit far from guest room and need quite a walk from room. there is a golf course right in front of the hotel, too bad this is not a golf trip. our room has a breath taking lake view,... More

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S.E. Asia
Top Contributor
85 reviews 85 reviews
37 hotel reviews
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed February 15, 2014

Chosen for a winter holiday we booked junior suites not realizing that the already steep prices were Per Person. Almost deserted the cavernous hotel reminded one of "The Shining" absent the very attentive but very strict staff. Rules are everywhere: onsen inexplicably closed for 5 hours during the hours of 10 to 3. Pool closed until 2! Restaurants glittering with... More

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Top Contributor
73 reviews 73 reviews
48 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed December 26, 2013

We were not very happy upon check in when they told us that the rate on the internet was listed wrongly and they have to charge us a higher rate w/o breakfast. I think they should honor the rate since it was not our fault but they refused. Being out of no where and our charter bus has left we... More

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Senior Contributor
24 reviews 24 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 16, 2013

The view is simply majestic and overwhelming. Situated on top of a hill, it is the only hotel build at the top, giving one complete privacy and solitude. A perfect getaway from the bustle of city life. The restaurants are expensive but quality is impeccable. The room is spacious. The onsen is also big and spacious, although it is public... More

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Taipei, Taiwan
Top Contributor
96 reviews 96 reviews
43 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed November 27, 2013

Yes, the view from this hotel is breathtaking. Located on top of a hill, one side facing the Ocean, the other side facing a beautiful vulcanic lake with a picturesque island in the middle of it, makes looking out of the window a real joy. And yes, staff is friendly and always looking after you, and yes, the rooms are... More

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Tokyo, Japan
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 29, 2013

From arriving to leaving the hotel, I never felt disappointed. The room was brilliant and well-equipped. Seeing view of Toya lake was the highlight. So stunning.All staffs was very professional and attentive. Food was very delicious. I did a spa every day, very relaxed. Staying at this hotel was a real heaven. It fullfilled my energy.

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Hong Kong, China
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 1, 2013

My husband and I only stayed 1 night in this hotel. We thought it was a little pricy when we booked it but the moment we entered the hotel, we didn't want to leave. The hotel lobby is definitely the most grand I have seen, with a stunning view of the Toya lake. After the valet parking, the staff let... More

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Additional Information about The Windsor Hotel Toya

Address: 336 Shimizu, Toyako-cho, Abuta-gun, Hokkaido 049-5722, Japan
Location: Japan > Hokkaido > Abuta-gun > Toyako-cho > Toyako Onsen
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Windsor Hotel Toya 5*
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Also Known As:
Windsor Hotel Toyako Cho
The Windsor Hotel Toya Toyako-Cho, Hokkaido, Japan

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Hotel & grounds (39)
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Bathroom (6)
Dining (8)
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