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The Windsor Hotel Toya

Certificate of Excellence
336 Shimizu, Abuta-gun, Toyako-cho 049-5722, Hokkaido
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The Windsor Hotel Toya
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Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Bancha_chromehearts Singapore, Singapore
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275 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Senior Contributor
41 reviews 41 reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Superb service great view very good onsen . Also highly recommended the sushiya in the hotel , ask for mr sasaki san , he is super friendly and very skillful. He shows us some of his technique while we are eating. His english is also very good. I def be back here again in summer for golf !

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Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The views from this hotel are priceless - had the lake view and you could see Mt Yotei and all the other surrounding mountains. Absolutely stunning - you just wanted to stay in your room all day and look at the views.. Food was 5 star, yes pricey in comparison to other restaurants in the area, but no different to... More 

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Senior Contributor
38 reviews 38 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 7, 2015

Room is nice but a little short on hotel service quality. Food and service in restaurant are among the best you can have. We had Teppanyaki with delicious and attentive cooking. The Chef was able to cook exactly what we requested. Breakfast was the best with fresh fruits juices and good choices of breads. If you like natural surrounding onsen,... More 

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Singapore, Singapore
Top Contributor
166 reviews 166 reviews
162 hotel reviews
159 helpful votes 159 helpful votes
3 of 5 stars Reviewed March 6, 2015

Having read all the positive reviews of the hotel, we were excited about staying there but as it was during a major festive season in Asia, the experience was not as great as we have expected. The complimentary shuttle service by the hotel is excellent as it brings you right to the hotel which otherwise would have cost you 5000... More 

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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 8, 2015

This is my second time in this hotel. Several years ago summer time, I visiteded as a member of the delegation. So I didn't have chance to taste more in deatail. This time with my wife I took train. From Toya station the shuttle bus took us to hotel. At the front reception, the lady booked snow village for snow... More 

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Hong Kong, China
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 22, 2015

There is something about Lake Toya that always intrigued me. First time I saw it was in 35,000ft from the aircraft window. It is a beautiful crater lake. Year past from that day and my dream came true. There are a few Ryokans/hot springs hotels to stay in the lake side town of Toyako but The Windsor is perched on... More 

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Jakarta, Indonesia
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 11, 2015

Going on a trip to Lake Toya, Hokkaido, was a pleasant and relaxing trip. Let our mind drifted away by the fresh air and beautiul view. It is best when we see them all from the top of the hill, and I believe The Windsor is the only hotel on top of the hill. Superb location! While there was not... More 

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Singapore, Singapore
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 5, 2015

What a pleasant surprised and impressive hotel. From the time we arrived until we checked out 5 days days later, we had a great stay. Most of the staff was excellent and friendly and helpful and made us feel right at home. The rooms are spacious and the view is amazing to wake up to in the morning and all... More 

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Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed December 29, 2014

This hotel is a half an hour drive up the hill from Lake Toya, but it was so worth it. I was impressed right from the moment we drove into the hotel's main entrance. We were ushered in and greeted by the hotel staff who had with them a list of guests arriving that day and hence, were already expecting... More 

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Bangkok, Thailand
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 28, 2014

I stayed here with family for 2 nights during Christmas 2014. It is beautiful as it's shown in the picture! We spent 3 days in the hotel without going anywhere because of its location and weather condotion. Check-in: We arrived at 11:30am too bad the check-in time is 3:00pm. Room: I got the room with lake view around 32 sqm.... More 

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