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The Windsor Hotel Toya

Certificate of Excellence
336 Shimizu, Abuta-gun, Toyako-cho 049-5722, Hokkaido
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The Windsor Hotel Toya
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Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 weeks ago
MunichEricJ Munich
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304 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Munich
Level Contributor
263 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel has an excellent reputation and hosted the G-7 meeting a couple of years ago, so I guessed if it’s good enough for heads of state, it’s probably good enough for me! The setting is stunning, and the lobby takes full advantage of that, with huge expanses of glass showcasing Lake Toya on the one side and the view... More 

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Singapore, Singapore
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is majestic! The lobby has soaring ceiling and glass panels, offering jaw dropping views of Lake Toya. Grand sweeping stairs. A beautiful onsen with both indoor and outdoor areas, and if you're lucky you'll spot a red fox who comes up to the lobby area from time to time. And don't worry, it's safe because it's behind a... More 

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HK
Level Contributor
114 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 22, 2015

I've stayed at different onsen hotel in Toya from my past trip. Western style hotel and modern interior design. This is by far the best onsen hotel ever! Excellent location, up in the mountain. Best view of the Toya Lake, the Sea area and also the Yoteizan mountain which is known as the Hokkaido mt Fuji. three different view all... More 

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Oxford, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed June 7, 2015

It's located on the top of the hill with beautiful view with Lake Toya. Hotel staff are so friendly and helpful. Western-style breakfast is great. Swimming pool and hot springs are really recommended. The only flaw in my stay is that I chose its restaurant Pizzeria as my dinner which was awful.

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Nagano, Japan
Level Contributor
90 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed May 26, 2015

One of the worst service 5 star hotel I have ever stayed in !!! The hotel itself is gorgeous, but as much as a gorgeous hotel can be, what does it worth if service is not good...? I have booked 2 rooms at this hotel. 2 single rooms. Each room was approximately $350 Amenities in the rooms are very poor... More 

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Singapore, Singapore
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 19, 2015

We got a deal for a three-night stay. At first we wondered if three nights was too much to be staying at Lake Toya, especially since we had already visited on a previous occasion. However, there was not only quite a bit to see at and around the hotel (the grounds were beautiful and even exploring the hotel became a... More 

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Singapore, Singapore
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 5, 2015

To get to the hotel from the JR Toyako Station, do reserve a shuttle bus from the hotel before hand. It does not cost anything and the route will travel to: JR station > Toyako Onsen Town > Gondola > Windsor Hotel. Total trip will take about 40 mins. This hotel is situated on a mountaintop and you will be... More 

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Tokyo, Japan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 3, 2015

The hotel facility is nice -- over the the top impressive and elegant. The staff tries hard to be helpful. The onsen is simple and nice, massage is overpriced. The hilltop location of the hotel provides spectacular views. Food requires a special note: On arrival all 8 hotel restaurants were fully booked for dinner, so the only option was room... More 

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 27, 2015 via mobile

I had a lake view room. My room was bit small but with perfect views. Gym and spa, nice bar also have live music some nights. Natural thermal water spa. You can only go in the spa naked !! Italian restaurant close to it. There is free Shuttle service from hotel to city. Nothing much to do in the city... More 

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Singapore, Singapore
Level Contributor
41 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 13, 2015

Superb service great view very good onsen . Also highly recommended the sushiya in the hotel , ask for mr sasaki san , he is super friendly and very skillful. He shows us some of his technique while we are eating. His english is also very good. I def be back here again in summer for golf !

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