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All 10 Toyako-cho hotels

The Windsor Hotel Toya

5.0 of 5 Hotel   |   336 Shimizu, Toyako-cho, Abuta-gun, Hokkaido 049-5722, Japan (Toyako Onsen)
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The Windsor Hotel Toya
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Ranked #2 of 10 hotels in Toyako-cho
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed February 15, 2014
Wine_Merchant S.E. Asia
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195 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
S.E. Asia
Top Contributor
77 reviews 77 reviews
33 hotel reviews
149 helpful votes 149 helpful votes
3 of 5 stars Reviewed February 15, 2014

Chosen for a winter holiday we booked junior suites not realizing that the already steep prices were Per Person. Almost deserted the cavernous hotel reminded one of "The Shining" absent the very attentive but very strict staff. Rules are everywhere: onsen inexplicably closed for 5 hours during the hours of 10 to 3. Pool closed until 2! Restaurants glittering with... More

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Top Contributor
58 reviews 58 reviews
39 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 26, 2013

We were not very happy upon check in when they told us that the rate on the internet was listed wrongly and they have to charge us a higher rate w/o breakfast. I think they should honor the rate since it was not our fault but they refused. Being out of no where and our charter bus has left we... More

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5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed December 16, 2013

The view is simply majestic and overwhelming. Situated on top of a hill, it is the only hotel build at the top, giving one complete privacy and solitude. A perfect getaway from the bustle of city life. The restaurants are expensive but quality is impeccable. The room is spacious. The onsen is also big and spacious, although it is public... More

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Taipei, Taiwan
Top Contributor
87 reviews 87 reviews
39 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed November 27, 2013

Yes, the view from this hotel is breathtaking. Located on top of a hill, one side facing the Ocean, the other side facing a beautiful vulcanic lake with a picturesque island in the middle of it, makes looking out of the window a real joy. And yes, staff is friendly and always looking after you, and yes, the rooms are... More

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Tokyo, Japan
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 29, 2013

From arriving to leaving the hotel, I never felt disappointed. The room was brilliant and well-equipped. Seeing view of Toya lake was the highlight. So stunning.All staffs was very professional and attentive. Food was very delicious. I did a spa every day, very relaxed. Staying at this hotel was a real heaven. It fullfilled my energy.

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Hong Kong, China
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 1, 2013

My husband and I only stayed 1 night in this hotel. We thought it was a little pricy when we booked it but the moment we entered the hotel, we didn't want to leave. The hotel lobby is definitely the most grand I have seen, with a stunning view of the Toya lake. After the valet parking, the staff let... More

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14 reviews 14 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 28, 2013

Good reception when arriving at the hotel. We booked a double room high floor (JPY51,000) with wonderful lake view. The room was small, bed and pillows comfy, old style furnishings and bathroom fitting did not impress. The curtains did not provide effective blackout and we were awoken by intense sun around 5am. Hotel facilites excellent, hot spa good although outdoor... More

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Oakville, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

We spent a night at this hotel on our whirlwind tour of norther Japan recently and were truly impressed with the establishment. In addition to the traditional Japanese hospitality we found almost in every hotel we stayed at, this one stands out with even more meticulous service and attention to details. As soon as we walked in the hotel, our... More

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Singapore, Singapore
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 20, 2013

We traveled with family on a package tour that included a two night stay at the Windsor. Checking the normal prices, this would've been out of our budget, but if you time your travel right (off-season and non-winter) you can certainly pamper yourself on this mountaintop resort. Service is top-notch. The staff and management's attention to detail even down to... More

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18 reviews 18 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 20, 2013

The hotel is located at the top of a small mountain with a breathtaking gorgeous view of Lake Toya as well as the Pacific Ocean on the other side. The hotel has an elegant lobby, not crowded, very serene, a place to relax and be at peace in luxurious style. Service standard is top notch and every stuffs is helpful... More

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Additional Information about The Windsor Hotel Toya

Also Known As:
Windsor Hotel Toyako Cho
The Windsor Hotel Toya Toyako-Cho, Hokkaido, Japan
Address: 336 Shimizu, Toyako-cho, Abuta-gun, Hokkaido 049-5722, Japan
Location: Japan > Hokkaido > Abuta-gun > Toyako-cho > Toyako Onsen
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 hotels in Toyako-cho
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Windsor Hotel Toya 5*
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