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The Windsor Hotel Toya

Certificate of Excellence
336 Shimizu, Abuta-gun, Toyako-cho 049-5722, Hokkaido
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The Windsor Hotel Toya
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Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
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269 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room is nice but a little short on hotel service quality. Food and service in restaurant are among the best you can have. We had Teppanyaki with delicious and attentive cooking. The Chef was able to cook exactly what we requested. Breakfast was the best with fresh fruits juices and good choices of breads. If you like natural surrounding onsen,... More 

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Singapore, Singapore
Top Contributor
164 reviews 164 reviews
160 hotel reviews
158 helpful votes 158 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Having read all the positive reviews of the hotel, we were excited about staying there but as it was during a major festive season in Asia, the experience was not as great as we have expected. The complimentary shuttle service by the hotel is excellent as it brings you right to the hotel which otherwise would have cost you 5000... More 

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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 8, 2015

This is my second time in this hotel. Several years ago summer time, I visiteded as a member of the delegation. So I didn't have chance to taste more in deatail. This time with my wife I took train. From Toya station the shuttle bus took us to hotel. At the front reception, the lady booked snow village for snow... More 

Was this review helpful? Yes 3
Hong Kong, China
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 22, 2015

There is something about Lake Toya that always intrigued me. First time I saw it was in 35,000ft from the aircraft window. It is a beautiful crater lake. Year past from that day and my dream came true. There are a few Ryokans/hot springs hotels to stay in the lake side town of Toyako but The Windsor is perched on... More 

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Jakarta, Indonesia
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 11, 2015

Going on a trip to Lake Toya, Hokkaido, was a pleasant and relaxing trip. Let our mind drifted away by the fresh air and beautiul view. It is best when we see them all from the top of the hill, and I believe The Windsor is the only hotel on top of the hill. Superb location! While there was not... More 

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Singapore, Singapore
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 5, 2015

What a pleasant surprised and impressive hotel. From the time we arrived until we checked out 5 days days later, we had a great stay. Most of the staff was excellent and friendly and helpful and made us feel right at home. The rooms are spacious and the view is amazing to wake up to in the morning and all... More 

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Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed December 29, 2014

This hotel is a half an hour drive up the hill from Lake Toya, but it was so worth it. I was impressed right from the moment we drove into the hotel's main entrance. We were ushered in and greeted by the hotel staff who had with them a list of guests arriving that day and hence, were already expecting... More 

Was this review helpful? Yes 3
Bangkok, Thailand
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 28, 2014

I stayed here with family for 2 nights during Christmas 2014. It is beautiful as it's shown in the picture! We spent 3 days in the hotel without going anywhere because of its location and weather condotion. Check-in: We arrived at 11:30am too bad the check-in time is 3:00pm. Room: I got the room with lake view around 32 sqm.... More 

Was this review helpful? Yes 1
Brisvegas
Top Contributor
77 reviews 77 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 12, 2014

It's worth the trip to visit The Windsor perched on a hilltop overlooking Lake Toya. It's a 5 + star hotel/golf resort in the middle of nowhere with amazing décor & restaurants. We only did a day trip so can't comment on the accomodation side of the hotel.

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Brisbane, Australia
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 6, 2014

Love it - Love it - Love it!!! We have driven here every year for the last three years or more just to experience the fantastic view & service of this hotel restaurant - right on the top level of the hotel. Winter drive is an experience in itself! Every time (being in winter) we have been the only ones... More 

Was this review helpful? Yes 1
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