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The Windsor Hotel Toya

Certificate of Excellence
336 Shimizu, Abuta-gun, Toyako-cho 049-5722, Hokkaido
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The Windsor Hotel Toya
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297 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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HK
Top Contributor
114 reviews 114 reviews
37 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at different onsen hotel in Toya from my past trip. Western style hotel and modern interior design. This is by far the best onsen hotel ever! Excellent location, up in the mountain. Best view of the Toya Lake, the Sea area and also the Yoteizan mountain which is known as the Hokkaido mt Fuji. three different view all... More 

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Oxford, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

It's located on the top of the hill with beautiful view with Lake Toya. Hotel staff are so friendly and helpful. Western-style breakfast is great. Swimming pool and hot springs are really recommended. The only flaw in my stay is that I chose its restaurant Pizzeria as my dinner which was awful.

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Nagano, Japan
Top Contributor
89 reviews 89 reviews
51 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed May 26, 2015

One of the worst service 5 star hotel I have ever stayed in !!! The hotel itself is gorgeous, but as much as a gorgeous hotel can be, what does it worth if service is not good...? I have booked 2 rooms at this hotel. 2 single rooms. Each room was approximately $350 Amenities in the rooms are very poor... More 

Was this review helpful? Yes 1
Honolulu, Hawaii
Top Contributor
666 reviews 666 reviews
56 hotel reviews
1,068 helpful votes 1,068 helpful votes
5 of 5 stars Reviewed May 23, 2015

This hotel was certainly more expensive; however it is the end of this vacation in Japan, and we return home to Honolulu, HI in just a couple more days. The hotel offers two styles of accommodation - the Casual Style and Premier Style. Although less expensive, the Casual style still included a breakfast with the room; which is a nice... More 

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Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 19, 2015

We got a deal for a three-night stay. At first we wondered if three nights was too much to be staying at Lake Toya, especially since we had already visited on a previous occasion. However, there was not only quite a bit to see at and around the hotel (the grounds were beautiful and even exploring the hotel became a... More 

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Singapore, Singapore
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 5, 2015

To get to the hotel from the JR Toyako Station, do reserve a shuttle bus from the hotel before hand. It does not cost anything and the route will travel to: JR station > Toyako Onsen Town > Gondola > Windsor Hotel. Total trip will take about 40 mins. This hotel is situated on a mountaintop and you will be... More 

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Tokyo, Japan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 3, 2015

The hotel facility is nice -- over the the top impressive and elegant. The staff tries hard to be helpful. The onsen is simple and nice, massage is overpriced. The hilltop location of the hotel provides spectacular views. Food requires a special note: On arrival all 8 hotel restaurants were fully booked for dinner, so the only option was room... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 27, 2015 via mobile

I had a lake view room. My room was bit small but with perfect views. Gym and spa, nice bar also have live music some nights. Natural thermal water spa. You can only go in the spa naked !! Italian restaurant close to it. There is free Shuttle service from hotel to city. Nothing much to do in the city... More 

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Singapore, Singapore
Senior Contributor
41 reviews 41 reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 13, 2015

Superb service great view very good onsen . Also highly recommended the sushiya in the hotel , ask for mr sasaki san , he is super friendly and very skillful. He shows us some of his technique while we are eating. His english is also very good. I def be back here again in summer for golf !

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 10, 2015 via mobile

The views from this hotel are priceless - had the lake view and you could see Mt Yotei and all the other surrounding mountains. Absolutely stunning - you just wanted to stay in your room all day and look at the views.. Food was 5 star, yes pricey in comparison to other restaurants in the area, but no different to... More 

Was this review helpful? Yes 1
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