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All 9 Cayo Santa Maria hotels

Melia Las Dunas

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4.5 of 5 Resort (All-Inclusive)   |   Cayo Santa Maria, Jardines del Rey | Villa Clara, Cuba
Hotel amenities
  • Reviews (4,504)
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  • Room tips (716)
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Melia Las Dunas
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4,504 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (716)
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English first
Toronto, Ontario, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

Excellent beach, great food, (missing little things like tomatoes, lemons, potatoes, lettuce) woud really improve the food! I was really disappointed with the front desk/office/bank staff, so cold, rude and ignorant. Used the word NO all the time, never tried to help with anything? They think they are all mighty and powerful. But the the actual workers especially pool guys... More

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Sydney Mines, Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

I just love the experience. Travelled down with friends and no kids, stayed in the adult area. There first time south and was a great first impression.I've been to a few other hotels in the area and they are all awesome. Every trip has been awesome and the people so friendly. Can't go wrong on this island. We'll worth the... More

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Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

After visiting Cuba 12 times, we've familiarized ourselves with both the pros and cons. First and foremost, nothing can compare to Cuba's pristine beaches and friendly population. If you are looking for white sand and crystal like water, Cuba is the place for you. Melia Las Dunas, which is advertised as being a 4.5 star resort, was a little bit... More

Was this review helpful? Yes 1
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear skopje15: Greetings from Melia Las Dunas and many thanks for your review… We are so sorry if your stay wasn´t as you deserve. Receive, please, my sincerest apologies. You can be sure we will take into account every detail you are referring us. Please, repeat your visit to our hotel in the future and surely we are to exceed... More

Brampton, Canada
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This was our second visit to a Melia resort in Cuba and unfortunately, this time we were disappointed. Although this resort is listed as a 5 Roundels (or stars), it’s no more than a 3. I always find it hard to say the service over all was terrible however in the case of the front desk and guest services, it... More

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DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear ZoeMR: First of all we would like to thank you for having chosen our resort as the destination for your vacation and for taking the time to post a review about your stay with us. We are extremely concerned to learn of your disappointing experience during your stay and would like to apologize for any inconveniences that you may... More

Mississauga, Canada
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My husband and I were part of a group of 10 people (4 Families) who booked through Red Tag.ca. We chose a Sunwing Vacation to CAYO SANTA MARIA in Cuba. We stayed at the MELIA LAS DUNAS resort, which is rated a 41/2 star according to the website and the travel brochure that we picked up from an agency. Each... More

Was this review helpful? Yes 4
Goodwood, Ontario
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a very enjoyable time at this property. Very courteous staff. Staff at pool, especially Randy, who led the activities with his team, and Yandry, who looked after the pool, were outstanding, this property is very fortunate to have staff of this calibre. They are to be commended for their professionalism, kindness, and willingness to always help guests, no matter... More

Was this review helpful? Yes 2
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear MisterX4080: Thank you very much for recommending us with all this page readers, it is great that you remember all those names of the individuals that made your stay a special one, we are always working on providing the best service for our guests. Thanks Again Regards, Manuel Rios General Manager More

Toronto, Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

This is an amazing resort and I truly enjoyed my stay there. The beach alone is fantastic, its close enough to walk and the water is pretty calm and clear.The hotel is a little far from the airport which was a little disappointing. The service here is great, all the staff is friendly and helpful. The hotel grounds are kept... More

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DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear P P: We really appreciate your having taken the time to post this review describing in details how it felt to stay at our resort. We thank your honesty and we feel very proud to acknowledge you look so glad about having spent your holiday with us. For sure we are working hard in order to increase all our... More

Calgary
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed July 19-26. This is our fourth trip to Cayo Santa Maria and our first stay at the Melia Las Dunas. The food is absolutely amazing here - the snackbar blew my mind! Frank at the buffet was a gem, we made sure to try to sit in his area each time we went. A la carte restaurants did... More

Was this review helpful? Yes 1
Toronto, Ontario.
Contributor
16 reviews 16 reviews
9 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We arrived Sat Aug 2nd around 1pm for our 1 week vacation (32nd wedding anniversary} to one of the quickest check ins to date. We were taken to 4125 Superior room in VIP / Repeaters building by golf cart, unpacked and headed for the adult pool right behind our building and it was only 2pm. After a quick dip and... More

Was this review helpful? Yes 5
Montreal, Canada
Senior Contributor
39 reviews 39 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I had came back from there 2 days ago. It is a massive resort. There are 2 sections (family and adult). HOTEL ROOM- Pretty clean overall. The maid kept it tidy. It was pretty spacious for a standard room. Make sure to bring an adapter because they have 220 volts (and North America is 110 volts). We stayed in bungalow... More

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DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear Alexandra A: Many thanks for give us the possibility to know about your experience… It has felt very good to read your review. We understand you have had a really good time, even when your experience has not been exactly as expected. We will take into account every detail you are referring us and work very hard in the... More

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Hotel Summarization (Beta)

What travelers say

  • Lobby bar(57)
  • Very good(50)
  • Adult pool(31)
  • Buffet restaurant(19)
  • CUSTOMER SERVICE(15)
  • Ice cream(14)
  • Bus rides(13)
  • First day(13)
  • Beautiful beach(12)
  • HOT WATER(12)

Additional Information about Melia Las Dunas

Address: Cayo Santa Maria, Jardines del Rey | Villa Clara, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Hotel Class:4.5 star — Melia Las Dunas 4.5*
Also Known As:
Melia Las Dunas Hotel Cayo Santa Maria
Melia Cayo Santa Maria
Melia Hotel Las Dunas
Melia Las Dunas Cuba

6,630 photos of this hotel

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Room/suite (518)
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Bathroom (75)
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Business center/function rooms (57)
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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Cayo Santa Maria #4 On the Beach Hotel in Cayo Santa Maria #4 Romantic Hotel in Cayo Santa Maria #5 Top resorts Hotel in Cayo Santa Maria
Hotel Class
Number of rooms
925

Questions & Answers

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7 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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