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Melia Las Dunas

Cayo Santa Maria, Caibarien, Villa Clara | Jardines del Rey, Villa Clara, Cuba
Melia Las Dunas
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5,602 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (948)
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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

My husband and I were there June 26th to July 3rd to celebrate our 4 years anniversary. The resort was really nice but really big. We got the VIP package so the pool and the beach were pretty close but the lobby area was a bit of a walk. The mosquitos at night were unbearable so bring ALOT of repellent.... More 

Was this review helpful? Yes 4
Dorval, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

There was a lot riding on my decision to recommend Melia Las Dunas to my mother for our mother-daughter trip. The last time my mother was in Cuba, she had a pretty negative experience and the last thing I wanted to do was give her another reason to refuse to travel to Cuba for another ten years. I chose to... More 

Was this review helpful? Yes 2
Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

My family and I traveled recently to Melia Las Dunas, Cayo Santamaria (June 11-18 2015). The resort needed some updating especially the outdoor areas and some of the snack restaurants. The buffet's food was good, but none of the dishes included shrimp or lobster. In addition, some of the staff were always expecting tips when it's an All inclusive hotel... More 

Was this review helpful? Yes 3
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear Mr/Ms hottie75 : It is been a true pleasure to receive you at Melia Las Dunas, you will be always very welcome to our country as to Melia Las Dunas. We deeply regret that our services and facilities were not what you expected, also we want to express our gratitude for take the time to post your opinion in... More 

Laval, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Hôtel as changé and getting older. Need some rénovations... Lost thé wow factor! It user to be so Nice, but it is more an average hôtel . Need to pût stoppers in océan, like Riviera maya, to gain back thé sand on thé beach.. We love Cuba beaches, but théy are loosing it... Érosion

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Was this review helpful? Yes 2
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear Ms. Manon M: It is been a true pleasure to receive you at Melia Las Dunas, you will be always very welcome to our country as to Melia Las Dunas. We deeply regret that our services and facilities were not what you expected, also we want to express our gratitude for take the time to post your opinion in... More 

Montreal, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very nice hotel with wonderful gardens. This site is separated in 2 zones. One for families and the other one more quiet for adults only. I enjoy the tranquility around the pool without music most of the day and very zen music during the yoga and tai-chi classes at the end of the afternoon. Wonderful beach and the food was... More 

Was this review helpful? Yes 2
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear Ms. Carole P : It is been a true pleasure to receive you one more time at Melia Las Dunas, you will be always very welcome to our country as to Melia Las Dunas. We are very please to know that our services and facilities were what you expected, also we want to express our gratitude for take the... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed at this hotel from June 21 until June 28 2015. My experience there with my family was great. The room itself need a little upgrade, but remember it's Cuba. Before I booked this resort i did a lot of checking on it, and a lot of vacationers that went gave it 4 stars. Me I give it 5... More 

Was this review helpful? Yes 3
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear Giovanna P: Firstly, many thanks for your visit and take the time to share your opinion with the rest of the community travelers on Tripadvisor. We are very happy to know your vacations were up to your expectations and that you loved; we work for our clients who are our mainly reason of being and existing. It will be... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I traveled to Melia Las Dunas from June 19-26 2015. It was the same beautiful experience as last year. The staff treated us wonderfully especially Yosani at the swim up bar and Carlos at the buffet. Frank our gardener was always there in the morning with a smile and a flower. We enjoyed all the a la... More 

Was this review helpful? Yes 4
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear Ms, Diana f: It is been a huge pleasure to have you as a guest in our hotel Melia Las Dunas, you always will be very welcome to Cuba as to our resort. Allow us to thank you for take the time to express your opinion on tripadvisor, and share your nice experience with the community travelers, for sure... More 

Guelph, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Went June 2015 for a week with 2 other families. The resort was ok. Needs some updating for sure. Food was typical for Cuba, however my 9 year old son became unwell while there with nausea and diarrhea. He was tested when we got home and had Salmonella. :( The other family that we travelled with were unwell at all.... More 

Was this review helpful? Yes 4
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear Ms. Katie T It is been a huge pleasure to have you as a guest in our hotel Melia Las Dunas, you always will be very welcome to Cuba as to our resort. Allow us to thank you for take the time to express your opinion on tripadvisor, we want to appologize because we don´t fulfill your expectations, thanks... More 

Wallaceburg, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent vacation!!! Would recommend to anyone. The entertainment staff is awesome and a beautiful beach!!! The ride from the airport is 90min. You get to drive threw some of the towns. You can use Canadian money to purchase alcohol outside the airport before you get on the bus. On the way home i would recommend the vip lounge at the... More 

Was this review helpful? Yes 3
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear Ms. HoustonDuchess6: Firstly, many thanks for your visit and take the time to share your opinion with the rest of the community travelers on Tripadvisor. We are very happy to know your vacations were up to your expectations and that you loved; we work for our clients who are our mainly reason of being and existing. It will be... More 

Ottawa, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Pool and beach were excellent. Alfredo at the buffet was awesome. Meet lots of people and had a great time while we there. Room was okay nothing special. Loved the snack bar on the beach. Staff was hit and miss. Food was okay for Cuba. Didn't know about the crepe station until the last day. Over all okay, but would... More 

Was this review helpful? Yes 3
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear iMac-canada: First, thanks a lot for choosing us to spend your vacations and sharing your opinions on Tripadvisor. We deeply regreet to know that your vacations were bellow to your expectations. We are taking note of your comments in order to improve our service. If you decide to give us another chance, please do not hesitate to contact us.... More 

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