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Melia Las Dunas

Cayo Santa Maria, Caibarien, Villa Clara | Jardines del Rey, Villa Clara, Cuba
Melia Las Dunas
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5,706 reviews from our community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brooklin, Canada
1 review
2 of 5 stars Reviewed 2 days ago NEW

Beach was amazing dancing was lots of fun and I loved the peanut colada pool was so refreshing when it was so hot we just take a big jump in the pool the food was very plain a la carte restaurants were very good and I would not go back to that resort in Cuba again👍👍👍👍🏼

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Toronto, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

Travelled with my husband, our 2 school-aged children, and my mother. Previously been to various other resorts and areas in Cuba; this was my mom's 3rd visit and our 1st to this resort. Flight was uneventful, 90 minute bus to the resort, nice view of the countryside. Check-in was remarkably efficient - envelopes with rooms assignments handed out with a... More 

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DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear LOR2015TA: We really appreciate your having taken the time to post this review describing in details how it felt to stay at our resort. We thank your honesty and we feel very proud to acknowledge you look so glad about having spent your holiday with us. Our potential travelers will certainly be helped from all your comments and recommendations... More 

Montreal, Canada
1 review
3 of 5 stars Reviewed 3 days ago NEW

We arrived on July 17th We were four people ( 2 adults, 2 teenagers) and had to share one room because the reservation was made incorrectly. The site states maximum 3 people per room, but the front desk people wouldnt budge and wouldn't give us an extra room. The bathrooms require an upgrade, it just looked dirty all the time.... More 

Was this review helpful? Yes 2
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear HabsFan1966: Greetings from Melia Las Dunas and many thanks for your review… We are so sorry if your stay wasn´t as you deserve. Receive, please, my sincerest apologies. You can be sure we will take into account every detail you are referring us. Please, repeat your visit to our hotel in the future and surely we are to exceed... More 

Brooklin, Canada
1 review
3 of 5 stars Reviewed 3 days ago NEW

This resort was average, definitely not a 5 star like advertised. Food is very bland and not great. Beach is amazing and pool is great. Brie resort in general needs to be maintained better. The water fountains had disgusting dirty water in them and the resort was generally dirty with garbage everyone. I would not return to this resort.

Was this review helpful? Yes 4
DirectorMLD, Director General at Melia Las Dunas, responded to this review
Google Translation

Estimado pcaso76: Muchas gracias por hacrenos llegar sus comentarios. Estamos realmente sorprendidos de la rudeza de los mismos, lo cual... More 

London, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at Melia Lad Dunas May 2015. Melia Las Dunas is tucked in the ocean of green trees and shrubs. It's beautiful setting makes you feel relaxed . It is on the gorgeous long sandy beach. Lobby is large and excellent place to have a drink in the evenings. Service is excellent. Friendly staff greet you with smile every time.... More 

Was this review helpful? Yes 4
Montreal, Canada
1 review
2 of 5 stars Reviewed 4 days ago NEW

Please read about our July 10-17, 2015 vacation to Cuba. Known as my vacation from hell. My wife and I accepted the Las Dunas Resort as a substitute to the initial resort Melia cayo Santa Maria (due to a electrical fire that happened the night before we were to leave) because to rebook a trip the day before we were... More 

Was this review helpful? Yes 11
Mount Pleasant, Wisconsin
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We went here to celebrate our son's graduation from the Latin American School of Medicine in Santa Clara. We got a great deal on the rooms by booking our reservation at the Cubatur office near the Parque Vidal in Santa Clara. We also inquired at the Ecotur desk in the lobby of the Hotel Santa Clara Libre, but they would... More 

Was this review helpful? Yes 1
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear Dave P: We really loved to read your review. Thanks a lot for take your time writing on Trip Advisor… Everything about your recent experience at our premises has been described and honest way. We are sure our potential customers will benefit from it, and especially, from your simple and wise recommendations to make their stay more pleasant. Will... More 

montreal
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We recently came back from our trip to Cuba and stayed at Melia Las Dunas. Our overall experience was good. On the positive, the food was pretty decent for Cuba. We had dinner at the Columbus restaurant and it was pretty tasty. The weather was incredible and the beaches are out of this world! We did, however, love our chamber... More 

Was this review helpful? Yes 3
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear giosinadg: First of all I would like to thank you for choosing Melia Las Dunas for your holyday. We apologize for all of the inconveniences you mentioned and we are very sorry that the service received was not up to the standards you expected and deserved, even when you had a good time in our resort. I hope you... More 

Toronto, Canada
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

ARRIVAL AND ROOM This is our 4th trip to Cuba and the first to Cayo Santa Maria. The transfer from the airport to the hotel is about 90 mins. Good opportunity to see the landscape and the way people live in Cuba. We arrived at about 1 pm and our room was not ready but we were able to have... More 

Was this review helpful? Yes 1
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear Chris B: I’m sincerely thankful to read your comments about your stay in our Hotel. It is good to know you enjoyed of a pleasant stay with us and took a positive view of our services. For us, it will be an honor to receive you again at Melia Las Dunas, so please let us know about your next... More 

Toronto, Canada
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Let me first say, Melia Las Dunas is the biggest dump I've ever been to. Being a 5 star resort my standards were very high, and were let down the second I got off the bus that brought us to the resort. This place is fairly new, being built in 2006, not even 10 years old yet, and claims to... More 

Was this review helpful? Yes 7
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear julessbb: First of all I would like to thank you for choosing Melia Las Dunas for your holyday. We apologize for all of the inconveniences you mentioned and we are very sorry that the service received was not up to the standards you expected and deserved. We regret to read that you were dissatisfied with our Hotel, we do... More 

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