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4.5 of 5 Resort (All-Inclusive)   |   Cayo Santa Maria, Caibarien, Villa Clara | Jardines del Rey, Villa Clara, Cuba
Hotel amenities
Melia Las Dunas
Ranked #4 of 11 Hotels in Cayo Santa Maria
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5,084 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Bay, Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The place is amazing. Lots of places to eat. Good variety. Beach was amazing. People were great. Room was comfortable. Here were the problems. The main bar in the lobby, forget about getting served at it. Just find a table and sit down and wait for a waitress to serve you, we waited for 1/2 hr and not one at... More 

Was this review helpful? Yes 3
Ontario, Canada
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I was at this resort last year with my friend and her daughters, the service was fantastic. This year myself and 8 other people went there for my 50th B-day and I was disappointed. Our room was cleaned everyday and our fridged stocked; the food was good and the beach was beautiful. I enjoyed the people who worked at the... More 

Was this review helpful? Yes 5
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear Diane H: Greetings from Melia Las Dunas and many thanks for your review… We are so sorry if your stay wasn´t as you deserve. Receive, please, my sincerest apologies. At the same time I need to clarify that nobody pay for been in our adult or family side... this allocation is always on request and according to our availability...... More 

Ottawa, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

Just came back Feb. 23 2015. Some cool weather so take a warm sweater. This is a large resort. The people are very nice. Food is well presented and I believe they do their best to make it taste good. This is not the case. You will not go hungry as you can find something to eat but the food... More 

Was this review helpful? Yes 10
Montreal, Canada
Top Contributor
57 reviews 57 reviews
9 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was our second trip to Cuba. We had a great week. We traveled from February 13-20. After reading many negative reviews, I feel compelled to add my own experience. Cuba is a great place to visit, but let’s be real. It has been under a commercial, economic, and financial embargo for over 50 years. It is also a communist... More 

Was this review helpful? Yes 14
Toronto, Ontario, Canada
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It's a massive resort with 2 pools and a gorgeous beach. All the staff are very nice and helpful. The only thing is the food. We've had sea food, Italian and Cuban at their a la carte restaurants, and none of them taste good...

Was this review helpful? Yes 5
London, Ontario Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A group of 8 of us stayed at Melia Las Dunas Feb. 13 to Feb. 20. Been to Cuba 14 times but first time to this area. Absolutely loved Cayo Santa Maria and will return. Beach is amazing as are the people. This resort is so well organized and despite being there at peak time everything was quite efficiently run.... More 

Was this review helpful? Yes 4
Toronto, Canada
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We've just come back from a well deserved 10 days vacation at Melia. Despite a few chilly days and evenings (make sure you pack something warm too) we had a great time. The entertainment team (Animacion) led by Luis is, by far, the best I have seen in Cuba and we have been in many 4.5 and 5 stars resorts... More 

Was this review helpful? Yes 7
Saint Thomas, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

We traveled with 2 other couples to renew our vows for our 10 year wedding anniversary. Stayed February 16-23 2015. CHECK-IN - Was terrible. Super busy and the rooms were not ready. We were told they would be ready in an hour, went back then it was an hour and a half, went back and was told another half hour.... More 

Was this review helpful? Yes 5
Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We returned to Melia Las Dunas during the first week of November 2014. We found on our arrival that they had already booked our a la cartes for us and enjoyed a lovely returning guest dinner.Junior the bellboy took us to our room within minutes. Although the Adult side was closed due to repairs we were given a lovely room... More 

Was this review helpful? Yes 4
Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Melia Las Dunas is a relaxing vacation. We stayed on the adult side which was quiet and exactly what we were looking for. Beaches are beautiful with powdery sand and blue water. Food was hit and miss, but we always found something to eat. Our maid, Leidy, was amazing. Our room was always cleaned before lunch, with towel art and... More 

Was this review helpful? Yes 9
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Hotel Summarization (Beta)

What travelers say

  • Lobby bar(57)
  • Very good(50)
  • Adult pool(31)
  • Buffet restaurant(19)
  • CUSTOMER SERVICE(15)
  • Ice cream(14)
  • Bus rides(13)
  • First day(13)
  • Beautiful beach(12)
  • HOT WATER(12)

Additional Information about Melia Las Dunas

Address: Cayo Santa Maria, Caibarien, Villa Clara | Jardines del Rey, Villa Clara, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Hotel Class:4.5 star — Melia Las Dunas 4.5*
Number of rooms: 925
Also Known As:
Melia Las Dunas Hotel Cayo Santa Maria
Melia Cayo Santa Maria
Melia Hotel Las Dunas
Melia Las Dunas Cuba
Hotel Style:
#2 Luxury Hotel in Cayo Santa Maria
#3 On the Beach Hotel in Cayo Santa Maria
#4 Top resorts Hotel in Cayo Santa Maria
#4 Romantic Hotel in Cayo Santa Maria

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