We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Melia Las Dunas

Cayo Santa Maria, Caibarien, Villa Clara | Jardines del Rey, Villa Clara, Cuba
Melia Las Dunas
Write a Review

5,316 reviews from our community

Traveler rating
    2,101
    1,930
    811
    328
    146
See reviews for
1,680
2,272
160
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (901)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (5316)
  • Mar-May only
    (1595)
  • Jun-Aug only
    (1132)
  • Sep-Nov only
    (1030)
  • Dec-Feb only
    (1559)
All months
2 reviews
4 of 5 stars Reviewed today NEW

My husband, myself and our 2 young boys visited this resort in early April. Overall, we were very happy - we initially had issues with a stopped up sink - it took a few days for this to be fixed. The food was ok. I would have lost weight during this trip (and been ok with it) except they had... More 

Was this review helpful? Yes
Toronto, Ontario
Contributor
14 reviews 14 reviews
13 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed yesterday NEW

When we arrived at the Cayo we were amazed at how it's been developed after 10, 11 years! 2 hotels back then, now they are building the 11th! Still, I have yet to experience beaches like the Cuban ones in the more affordable Caribbean destinations. The whitest, warmest, powder like sand and the most amazing hues of blue water......simply amazing!... More 

Was this review helpful? Yes 2
Ottawa, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

We stayed at Melia Las Dunas from April 8 - 15, 2015. Resort: I really liked the resort. It is a big resort, but not as big as it appears on their maps. We easily walked from our room (66) to the gym (near 15,17); however, if you have difficulty walking, you might find moving around the resort hard. The... More 

Was this review helpful? Yes 1
Quispamsis, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Anyone complaining about the drive from the airport to the resort, did not do their homework before booking, it is a nice drive and a great way to see some of the small Cuban towns. The resort is large, however once you get your bearings it is very easy to find your way around and nothing is more then 5... More 

Was this review helpful? Yes 1
Brampton, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our first trip to Cayo Santa Maria, I have been to Vararero a couple of times, and I was very impressed with the area. You do have about an hour and a half transfer from the airport which went by fairly quickly with the info on the way from the transfer rep. and the beer (2 for $5... More 

Was this review helpful? Yes 4
Saskatoon, Canada
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for 2 weeks, March 27/April 10th. It is an interesting trip from the airport to the resort, but passes very quickly. There is al ot of real Cuba to be seen on the trip, it is very interesting. The resort is beautiful! It has some walking from the bugalows to the restaurants, lobby. I would expect walking... More 

Was this review helpful? Yes 2
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear bedrock1402: We have been honored with your presence at Melia Las Dunas and we heartily hope this recent visit will not be the last one. I´m completely sure that the next ones will be even greater and you will enjoy more our services and offer. See you soon! Best regards, Manuel Rios General Manager More 

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Yes, it is true that the mattresses are old, there is not doubt about it. Yes, they have problem with towels (both for the room and pool), and it is absolutely 100% true that the bar tenders at the lobby bar are waiting for a tip, I felt like I have to pay for my coffee/drink every time I went... More 

Was this review helpful? Yes 4
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear Rocio L: First of all many thanks for take your time writing on trip advisor… We are truly sorry to have made you feel the way you describe in your review. Please, accept our apologies for it. Will be a pleasure to have you back in Melia Las Dunas… Thank you for your contribution. Regards, Manuel Rios General Manager More 

montreal canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

95% of the personnel DONT knows engish,rooms are in 12 rooms buildings with NO soundproofing , distances between any building is 15 minutes walk, and on an uneven stone paths,900 rooms by 3 person average is 2700 personne ( to much people ), food is average to low quality,and "tourista" very common , transport with the 2 hour bus drive... More 

Was this review helpful? Yes 1
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear stevemartin50: Thanks a lot for your comments but I believe you are speaking about other hotel... Almost all our workers can speak at least in English, and our service is very accepted for our clients... Regards, Manuel Rios General Manager More 

London, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Vacationed apr9-16 with my mom. Had a later arrival to the resort, so we were taken to our room but found it difficult to navigate to find a place to eat at such a late hour. Once we were orientated to the resort it was better. We were placed on the adult side right next to the pool which was... More 

Was this review helpful? Yes 2
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear Mr./ Ms. canuck1206: Firstly, many thanks for your visit and take the time to share your opinion with the rest of the community travelers on Tripadvisor. We are very happy to know your vacations were up to your expectations and that you loved; we work for our clients who are our mainly reason of being and existing. It will... More 

Kitchener
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the Hotel April 11 till April 18th. The hotel was awesome. The beach was the best ever. The food was good. A nice touch were the flaming Spanish coffees. The resort is large and they had golf carts to transport guests where ever You needed to go. The only bad thing was the adult pool. Some days... More 

Was this review helpful? Yes 3
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear Jim F: Many thanks for give us the possibility to know about your experience… It has felt very good to read your review. We understand you have had a really good time, even when your experience has not been exactly as expected. We will take into account every detail you are referring us and work very hard in the... More 

Hotel Review Summarization

What travelers say

  • Lobby bar(52)
  • Very good(45)
  • Adult pool(26)
  • Buffet restaurant(17)
  • First day(12)
  • Ice cream(12)
  • Bus rides(12)
  • CUSTOMER SERVICE(11)
  • Beautiful beach(10)
  • Great time(9)
Questions? Get answers from hotel staff and past guests. Ask a question

7,561 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7517)
Viewed
Pool/beach area (2022)
Viewed
Hotel & grounds (1456)
Viewed
View from room (131)
Viewed
Room/suite (592)
Viewed
Dining (483)
Viewed
Bathroom (87)
Viewed
Family/play areas (65)
Viewed
Business center/function rooms (61)
Viewed
1:38
Videos (25)
Viewed
Other (2595)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Pool/beach area (8)
Viewed
Hotel & grounds (9)
Viewed
View from room (1)
Viewed
Dining (6)
Viewed
Room/suite (4)
Viewed
Other (16)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question