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All 9 Cayo Santa Maria hotels

Melia Las Dunas

4.5 of 5 Resort (All-Inclusive)   |   Cayo Santa Maria, Jardines del Rey | Villa Clara, Cuba
Hotel amenities
Melia Las Dunas
Certificate of Excellence 2013
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4,137 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (647)
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English first
Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We stayed at this hotel in February 2014 and it was great. It is big with many choices of restaurants to pick from: between the 2 buffets, the snack bars and the A La Carte, they have a total of 12 restaurants. For Cuba, the food was actually pretty good. The rooms were nice and big. We had one king... More

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Fredericton, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

I would like to take the time to write a glowing review for Melia Las Dunas! But before I begin, let me say this; I was very disappointed and ashamed at how I saw certain people act and treat the staff. I was not the only one to notice this. I spoke with other vacationers from Ontario, BC, and the... More

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Toronto, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the melia las dunas for 6 day's & It was Paradise I did not want to leave. The food was great! The service was great the resort staff were so friendly. Our room was nice & kept clean everyday the maid would make a nice towel decoration it was cute.The beach was beautiful. The night time shows... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear Stephanie L: Thank you very much for your beautiful review, you are right, Meliá Las Dunas is the perfect escape from the cold winter, also from spring summer and fall!!! You can always come and you will always find the best beach, ocean and service available in Cuba!!! Best regards, Manuel Rios General Manager More

Kirkland Lake, Canada
Top Contributor
59 reviews 59 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

The first negative thing I have to say about this resort is there are no doctors available at or near this resort, our second day here a man had a massive heart attack at one of the pools and he died because there are no medical facilities or personnel to assist with this kind of emergency it is the worst... More

Was this review helpful? Yes 2
Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We have a very disappointed vacation .When we get to the room , the safe is not working, the closet doors is not moving and the net door on a balcony not moving to. They don't fill the refrigerator every day and when they do always something is missing.The receptionist wasn't friendly and helpful. They was rude. The towels in... More

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DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear 441Any: On behalf of all our staff we take this opportunity to thank you for your comments about your stay with us. However, we feel sorry that our hotel was not up to your expectation. We assure you that improvement, in all our services are an ongoing process and our priority is guest satisfaction. I do apologize on behalf... More

Kitchener, Canada
Contributor
20 reviews 20 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I always start by saying that I am a wedding photographer and I shoot a lot of weddings in the Caribbean, so I don't get to chose the hotel nor do I pay for my trip, so its an unbiased review. I shot at this hotel last year and I have to say I think this may be the best... More

Was this review helpful? Yes 2
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear one2onephotography: We have been honored with your presence at Melia Las Dunas and we heartily hope this visit will not be the last one. I´m completely sure that the next ones will be even greater and you will enjoy more our services and offer. See you soon! Regards, Manuel Rios General Manager More

Toronto, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at the melia las dunas for 10 days and what can we say?! It was amazing. What a wonderful vacation. The rooms were amazing. The food was great. Always find something good to eat! The beach is the best ever. The service was amazing Everything positive for this resort!

Was this review helpful? Yes 1
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear First of all many thanks for take your time writing on trip advisor... We are so happy to see that you finally enjoyed your stay with us. Thanks also for your nice comments about our staff, they are a hard working men and ladies that makes our guests happy, I will mention your comment with all people involved. Will... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Author J Kos I love coming here to Melia Las Dunas. It is such a beautiful romantic resort with a breath taking beach so clean and the water is beautiful. Great entertainment with a friendly staff. The atmosphere is amazing! The rooms I love the ones we have been in very clean. There is a variety of foods to choose... More

Was this review helpful? Yes 1
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear Joleen 15: Beautiful review!! Short and concise, I love to see that guests leave our resort wishing to come back, so please do!!! It will be our pleasure to host you back again in a near future. Best regards, Manuel Rios General Manager More

Newcastle, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

We went to Cuba for a vacation with my family for 1 week and we didn't have our room cleaning for the hole week even thoe we asked them too, but that wasn't the only problem at the end of our vacation I got my WEDDING RING stolen from me, and then we tried finding it but nobody returned it... More

Was this review helpful? Yes 1
Stoney Creek, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

Our family traveled March 15th-30th, 2014 to Melia Las Dunas. This was our 8th visit to this resort. The beach is simply paradise for us. Clear, clean turquoise water and white sand make this beach a treasure. However, the people working at the resort are truly wonderful and make every effort to make your stay memorable. We reconnected with some... More

Was this review helpful? Yes 1
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear KJSCanada_13: Thank you very much for recommending us with all this page readers, it is great that you remember all those names of the individuals that made your stay a special one, we are always working on providing the best service for our guests. Thanks Again Regards, Manuel Rios General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Lobby bar(57)
  • Very good(50)
  • Adult pool(31)
  • Buffet restaurant(19)
  • CUSTOMER SERVICE(15)
  • Ice cream(14)
  • Bus rides(13)
  • First day(13)
  • Beautiful beach(12)
  • HOT WATER(12)

Additional Information about Melia Las Dunas

Address: Cayo Santa Maria, Jardines del Rey | Villa Clara, Cuba
Location: Caribbean > Cuba > Cayo Santa Maria
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Cayo Santa Maria
#3 Luxury Hotel in Cayo Santa Maria
#3 Family Hotel in Cayo Santa Maria
#4 On the Beach Hotel in Cayo Santa Maria
#5 Top resorts Hotel in Cayo Santa Maria
Hotel Class:4.5 star — Melia Las Dunas 4.5*
Also Known As:
Melia Las Dunas Hotel Cayo Santa Maria
Melia Las Dunas Hotel
Melia Cayo Santa Maria
Melia Hotel Las Dunas
Melia Las Dunas Cuba

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