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All 9 Cayo Santa Maria hotels

Melia Las Dunas

4.5 of 5 Resort (All-Inclusive)   |   Cayo Santa Maria, Jardines del Rey | Villa Clara, Cuba
Hotel amenities
Melia Las Dunas
Certificate of Excellence 2013
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4,125 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (645)
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English first
Stoney Creek, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

Our family traveled March 15th-30th, 2014 to Melia Las Dunas. This was our 8th visit to this resort. The beach is simply paradise for us. Clear, clean turquoise water and white sand make this beach a treasure. However, the people working at the resort are truly wonderful and make every effort to make your stay memorable. We reconnected with some... More

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Longueuil, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

We went through a wedding spécialiste, Suzanne Blondin from www.mariagepleinsud.ca. She was amazing and this hotel really knows how to hold a wedding. They thought of everything. Although the weather and the food was not always up to par, I recommend this hotel for any wedding. The beach was just fabulous and the Catamaran excursion 100$ / person with snorkeling,... More

Was this review helpful? Yes 1
Guelph, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

This was my first ever hot vacation and I'm so glad it was in Cuba! My friend who has been many times recommended Cayo Santa Maria and we both really liked Melia Las Dunas. We had a standard room that was fine, next time I would go for a room on the second floor. The beds were comfy and clean... More

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DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear CecileG2648: First of all many thanks for take your time writing on trip advisor... We are so happy to see that you finally enjoyed your stay with us. For sure that we will share this review with all people you are referring us. Will be a pleasure to receive you again. Best regards, Manuel Rios General Manager More

Toronto, Canada
1 review
2 of 5 stars Reviewed 2 days ago NEW

I'm home...finally. What was supposed to be a relaxing week away, was nothing but headaches from the moment we arrived. Our request for a 2nd floor room was blatantly ignored. When we asked to switch, we were told that the resort was completely booked and there was nothing we could do about it. Since we were tired from the flight... More

Was this review helpful? Yes 1
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear Anna V: First of all many thanks for take your time writing on trip advisor… We are truly sorry to have made you feel the way you describe in your review. Please, accept our apologies for it. At the same time I need to point out that this picture you are letting us know is so far of our... More

Toronto, Canada
1 review
1 of 5 stars Reviewed 2 days ago NEW

Overall our vacation was successful due to the beach and great company. Our experience at Melia Las Dunas in Cayo Santa Maria hotel was absolutely horrible. The food was disgusting and the staff members weren't all as inviting like some. Our hotel room had a water leak from the second floor and then what they claimed to be the airconditioning.... More

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Hamilton, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

I stayed at this resort for a week in August 2013 with my husband and 2 yr old daughter. I would never stay there again. I couldn't wait to come home. Our sheets in our room had blood stains on them. The towels in the room smelt and had big brown stains on them. We had use a towel to... More

Was this review helpful? Yes 1
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear Crystalayla: Greetings from Melia Las Dunas and many thanks for your review… We are so sorry if your stay wasn´t as you deserve. Receive, please, my sincerest apologies. You can be sure we will take into account every detail you are referring us. Please, repeat your visit to our hotel in the future and surely we are to exceed... More

Yarmouth, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

This was a very large resort. The colour of the ocean was incredible and it was so clear and clean. We were first disappointed with the rooms because ours was very musty upon arrival. Hotel staff arranged for us to change rooms and the second room was so much better and it was also much closer to everything as well.... More

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Was this review helpful? Yes 1
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear jegbd: We really appreciate your having taken the time to post this review describing in details how it felt to stay at our resort. We thank your honesty and we feel very proud to acknowledge you look so glad about having spent your holiday with us. Our potential travelers will certainly be helped from all your comments and recommendations... More

Renfrew, Ontario, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We travelled to this resort with another couple March 22 - 29/14. We knew before going that the resort was way too big for us (too many people) but we couldn't beat the price. We paid $700 + $193 tax and it was worth every penny and more. One thing that is tremendously annoying (and didn't just happen with our... More

Was this review helpful? Yes 1
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear REHHAH: Many thanks for give us the possibility to know about your experience… It has felt very good to read your review. We understand you have had a good time, even when your first experience has not been exactly as expected. We will take into account every detail you are referring us and work very hard in the improvement... More

Eastern Passage, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great place for a family vacation. Food was great, rooms were clean and fresh. Staff was wonderful as usual. A little too far from the hotel (1.5 hours). I would return to this resort. We had a great stay.

Was this review helpful? Yes 1
Maple, Canada
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

this was my second time in cuba but first time at this resort. was put in building 71 first floor, BIG MISTAKE..... gecko waiting for us in the bathroom and a four inch roach in my room. The maid didn't even wash the floor cause the bugs my husband killed the nite before were still on the floor. GROSE!!!! We... More

Was this review helpful? Yes 3

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Hotel Summarization (Beta)

What travelers say

  • Lobby bar(57)
  • Very good(50)
  • Adult pool(31)
  • Buffet restaurant(19)
  • CUSTOMER SERVICE(15)
  • Ice cream(14)
  • Bus rides(13)
  • First day(13)
  • Beautiful beach(12)
  • HOT WATER(12)

Additional Information about Melia Las Dunas

Address: Cayo Santa Maria, Jardines del Rey | Villa Clara, Cuba
Location: Caribbean > Cuba > Cayo Santa Maria
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Cayo Santa Maria
#3 Luxury Hotel in Cayo Santa Maria
#3 Family Hotel in Cayo Santa Maria
#4 On the Beach Hotel in Cayo Santa Maria
#5 Top resorts Hotel in Cayo Santa Maria
Hotel Class:4.5 star — Melia Las Dunas 4.5*
Also Known As:
Melia Las Dunas Hotel Cayo Santa Maria
Melia Las Dunas Hotel
Melia Cayo Santa Maria
Melia Hotel Las Dunas
Melia Las Dunas Cuba

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