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All 11 Cayo Santa Maria hotels

Royalton Cayo Santa Maria

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05200, Cuba
Hotel amenities
Royalton Cayo Santa Maria
Ranked #1 of 11 Hotels in Cayo Santa Maria
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1,306 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Vancouver Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed here for two weeks 26 Nov t0 10th Dec, As other reviewer's have stated the staff are very very good, The staff at the Sunset are the best, Gina Jorge, Belkis, Osvaldo Also Alberto Rolando, Dianna our Butler and her partner Yodly were good as well. Maybe we went with too high an expectation because other than the... More 

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Leeds, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The manager (Director General - Raul) was very hospitable, welcoming and clearly striving for top quality and service - he made himself accessible and fairly listened to issues raised, setting a good role model. He has his own positive vision and a developing culture centred on service, relaxation and luxury. Not quite sure how it achieved resort of the year... More 

Was this review helpful? Yes 4
Cologne
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We had 12 beautiful days at the great pools or the typically white and clean Carribean Beach. Drinks and food are good, Service is mainly very kind and observant. Although the hotel was fully booked it was never anywhere too crowded. Great Butler-Service (Thanks to Ana & Ariel) Absolutely recommendable!

Was this review helpful? Yes 1
Grimsby, Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hubby & I revisited Royalton CSM Nov. 28th - Dec.8th 2014. I did not think it would be possible to improve on our last visit but boy was I wrong. Our bus on arrival at the resort was greeted by the new general manager Raul Garcia, Arturo, Mateusz & a number of our butlers. We were quickly ushered into the... More 

Was this review helpful? Yes 2
Montreal, Canada
1 review
3 of 5 stars Reviewed 2 days ago NEW

My wife and I spent a week here (Dec 6th to Dec 13th, 2014) The resort is amazing, grounds are beautiful, staff is beyond friendly.. Pro's: Very Quite Resort. Grounds are picture Perfect. Very Friendly Staff always smiling and willing to help you in any way. Rooms. Nice big rooms, decor is a matter of personal taste and I'll leave... More 

Was this review helpful? Yes 5
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My other half and I spent a week at the Royalton Resort..from Nov.14th until Nov 21st..it was Perfect in every way.....Our Butler's, Ariel and Lionel were so helpful & pleasant our entire stay. The beach was excellent and the pools were very nice. We got lots of peace and quiet. It was great to wind down from a busy lifestyle... More 

Was this review helpful? Yes 1
Raúl G, Manager at Royalton Cayo Santa Maria, responded to this review

Dear Guests, Thank you very much for trust in our company Royalton luxury resorts and for choosing our resort in Cuba, Royalton Cayo Santa Maria. We are very happy to read that you had “Excellent Vacation” at our Hotel Royalton Cayo Santa María and that "it was Perfect in every way". We will share your beautiful comments with our Staff... More 

TORONTO
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We travelled in late May 2014 with Sunwing without any issues. Arrival in SNU was great without any complications. Boarded the bus and arrived at the resort around the 90 minute mark. We were greeted with smiles and got a cold towel and drink while we sat and waited for the butlers to check us in. We had a mini... More 

Was this review helpful? Yes 1
Toronto Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We are 60 plus travellers who love the all inclusive experience and our visit to the adults only Royalton from November 12 to 19 stands out as an extra special week. We felt pampered from the moment we arrived. Since we travel a lot we are often asked our opinion and we knew that we had found a real gem... More 

Was this review helpful? Yes 3
Raúl G, Manager at Royalton Cayo Santa Maria, responded to this review

Dear Guest, Thank you very much for trust in our company Royalton luxury resorts and for choosing our resort in Cuba, Royalton Cayo Santa Maria. We are very happy to read that you enjoyed your stay at our Hotel Royalton Cayo Santa María and that our Staff maked your stay with us to your satisfaction. We will share your beautiful... More 

Toronto
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just back from the Royalton. My husband and I spent 15 days at the RCSM and we had an amazing time. People there are so friendly that you feel that you are leaving your friends behind. I already miss everybody there, specially Denisy and Lionel our butlers, Yidiel at the pool bar, Dayana at the snack bar, Ana and Ariel,... More 

Was this review helpful? Yes 6
Raúl G, Manager at Royalton Cayo Santa Maria, responded to this review

Dear Nathalie, Thank you very much for trust in our company Royalton luxury resorts and for choosing our resort in Cuba, Royalton Cayo Santa Maria. We are so happy to read that you describe your stay at Royalton Cayo Santa María "15 days in paradise " and "we had an amazing time". We are grateful for your kind words about... More 

Olds, Canada
1 review
5 of 5 stars Reviewed 1 week ago NEW

My wife and I traveled to the Royalton December 2 - 9 2014 and loved every minute of our vacation. From the moment we arrived at the resort, everything was taken care of. Our check-in was seamless, our butler Alexis met us and had a timely reservation made for dinner, and then gave us a tour of the resort. Our... More 

Was this review helpful? Yes
Raúl G, Manager at Royalton Cayo Santa Maria, responded to this review

Dear Mike, Thank you very much for trust in our company Royalton luxury resorts and for choosing our resort in Cuba, Royalton Cayo Santa Maria. We are very happy to read that you had “A relaxing week in Paridise” at our Hotel Royalton Cayo Santa María and that our Staff maked your stay with us to your satisfaction: "entire staff... More 

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Additional Information about Royalton Cayo Santa Maria

Address: 05200, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Number of rooms: 122
Hotel Style:
#1 On the Beach Hotel in Cayo Santa Maria
#1 Top resorts Hotel in Cayo Santa Maria
#3 Romantic Hotel in Cayo Santa Maria

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